Certificate in Dental Administrative Assistant

at Academy of Learning Career College Canada

Are you a design-oriented person who is comfortable with technology, creatively inclined as well as possess an eye for detail? If your answer is yes, then a career in the multi-billion dollar industry of Web design and graphics could very well be a great and rewarding choice for an exciting career. The demand for professionals who can effectively communicate and captivate an organization’s audience across all types of media is rapidly growing. Web design is increasingly dynamic and very quick to evolve based on an organization’s objectives and the consumers’ needs and has become the focal point for almost every industry around the world.

Objectives

• The ability to present creative ideas and understand how to assess client and end user needs.
• The knowledge to consult with IT professionals to determine how best to incorporate a Web site into existing frameworks.
• The skills to design the typography, layout, look and feel of Web pages, and incorporate graphics and interactive elements.
• The proficiency to source, select and organize information for inclusion on the Web site, and is able to test Web site functionality, as well as update Web content and maintain Web sites.

In the Sales Professional Diploma program students will learn that with an ever growing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

Objectives

• The knowledge and skills necessary to manage relationships and key accounts.
• An understanding of the sales profession and the environments in which they will be selling.
• The opportunity to explore the consultative selling approach and various selling processes in depth.
• Professional skills to develop sale proposals and deliver effective sales presentations.
• The ability to assess their potential clients and adjust their personality style to successfully build rapport with each client.

The Medical Secretary Certificate program is designed to provide students with the knowledge of healthcare procedures, business concepts and office skills to meet the demands of today’s healthcare business. Upon graduation students will be well-equipped to work in a wide variety of healthcare settings.

Objectives

• The understanding to work at patient reception and registration.
• The ability to arrange appointments with specialists.
• The knowledge to monitor and facilitate patient flow through the clinic.
• The training to organize and file medical files.
• The background to provide assistance to physician(s) and nurse(s).
• The capability to process payments.
• The ability to maintain daily schedules for physician(s).

This program is designed to provide employment ready and comprehensively-trained graduates who can work in a dental office. With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates who can work in a dental office.

Objectives

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:

• Endodontists: specialize in root canal
• Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
• Oral and Maxillofacial Surgeons: operate on the jaws and mouth
• Oral Pathologists: diagnose oral disease
• Orthodontists: straighten teeth with braces/retainers
• Pediatric Dentists: specialize in children’s teeth
• Periodontists: specialize in gum disease
• Prosthodontists: replace missing teeth with bridges, crowns or dentures
• Public Health Dentists: promote preventative dentistry in the community

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Objectives

• The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
• Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

In the Software and Web Developer diploma program, students learn the coding languages that every web developer needs to know: HTML, CSS, and JavaScript. Students then broaden their skill set with a strong foundation in SQL, C#, and the .NET Framework that will lead to additional opportunities in the world of software development.

The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

Objectives

• The necessary skills to provide technical support to end users within a small to medium size office.
• The ability to troubleshoot hardware and software problems.
• An understanding of how to replace and install new computer hardware.
• The knowledge to support all aspects of computer software applications and operating systems.

The Home Inspection Diploma is designed to introduce students to a vast array of practical and technical skills and tools, preparing them for a career in the Home Inspection industry. This program provides training that meets with the professional standards of the Canadian Association of Home and Property Inspectors (CAHPI) and the American Society of Home Inspectors (ASHI).

Objectives

• The knowledge of roof inspections, focusing on system performance, safety concerns, and conformity with good construction practice.
• The ability to handle disputes with effective resolutions.
• The structural comprehension of components of a residential dwelling.
• The ability to inspect installed heating equipment as well as identify the energy source, type, material, conditions and any safety concerns related to this equipment.
• The knowledge to identify typical defects on cooling systems and apply correct inspection techniques.
• The awareness of an interior water supply and distribution systems.
• The ability to inspect all aspects of a dwelling’s exterior.
• The knowledge to build an independent business.
• The ability to create, write and deliver reports.
• The basic proficiency in Microsoft Word, Excel and Outlook.

The Home Inspection Certificate program is designed to introduce students to a wide variety of practical and technical skills and tools, preparing them for a career in the home inspection industry. This program provides training that links with the professional standards of the Canadian Association of Home and Property Inspectors (CAHPI) and the American Society of Home Inspectors (ASHI).

Objectives

• The understanding to ensure that pubic health and safety regulations are met.
• The ability to identify common problems related to cooling and heat pump systems.
• The background to inspect residential dwelling, including the interior water supply and distribution systems.
• The skills to identify any issues, including the material condition, and safety concerns relating to the exterior and interior of a home.
• The knowledge to comply with the applicable laws and regulations, contracts, and business practices related to home inspection.

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Objectives

• The requirements to respond to telephone and in-person complaints and inquiries.
• An understanding to be able to give information regarding an organization’s goods, services and policies.
• The capability to enter orders, verify shipments and send out invoices.
• The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
• The ability to receive payments and process information required for the provision of services.