Diploma in Medical Office Assistant

at Academy of Learning Career College Canada

In the Software and Web Developer diploma program, students learn the coding languages that every web developer needs to know: HTML, CSS, and JavaScript. Students then broaden their skill set with a strong foundation in SQL, C#, and the .NET Framework that will lead to additional opportunities in the world of software development.

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Objectives

• The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
• Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

In the Graphic Designer diploma program, students learn the software programs that every professional designer needs to know: Adobe Photoshop, Illustrator, and InDesign. Students learn techniques for creating digital images, illustrations, and layouts, and they develop a strong theoretical foundation in color, typography, and composition.

The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Objectives

• An understanding of how to handle confidential budget information.
• The ability to process financial reports and memoranda.
• The knowledge on how to work with statistical and accounting data.
• The capability of maintaining files and records.
• The background to perform a wide range of office support functions.

The Accounting and Payroll Administrator Diploma program provides students with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services. It also provides students with the necessary skills and knowledge required to perform payroll administrative responsibilities in the payroll department. The student will write CPA’s exams to acquire the Payroll Compliance Practitioner (PCP) certification. In addition to accounting and payroll expertise, students gain basic skills and experience in business correspondence, office procedures, performing a job search, and being successful in today’s workplace environment.

Objectives

• The ability to maintain employee attendance records to calculate pay and benefits entitlements using manual or computerised system.
• The skills to collect, verify and process payroll information and determine pay and benefit entitlements for employees with a manual or computerised system.
• The capability to prepare and balance period end reports and reconcile issued payroll to bank statements.
• The understanding to deal with statistical and accounting data and maintain accounting records.
• The background to prepare T4 and other statements.

This program is designed to provide employment ready and comprehensively-trained graduates who can work in a dental office. With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates who can work in a dental office.

Objectives

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:

• Endodontists: specialize in root canal
• Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
• Oral and Maxillofacial Surgeons: operate on the jaws and mouth
• Oral Pathologists: diagnose oral disease
• Orthodontists: straighten teeth with braces/retainers
• Pediatric Dentists: specialize in children’s teeth
• Periodontists: specialize in gum disease
• Prosthodontists: replace missing teeth with bridges, crowns or dentures
• Public Health Dentists: promote preventative dentistry in the community

In the Sales Professional Diploma program students will learn that with an ever growing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

Objectives

• The knowledge and skills necessary to manage relationships and key accounts.
• An understanding of the sales profession and the environments in which they will be selling.
• The opportunity to explore the consultative selling approach and various selling processes in depth.
• Professional skills to develop sale proposals and deliver effective sales presentations.
• The ability to assess their potential clients and adjust their personality style to successfully build rapport with each client.

With the ageing population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates who can work in a dental office.

Objectives

• Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting, personal and professional development, and customer service.
• This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any dental setting, with special skills suited to working in a dental practice. Skill development is delivered in two areas.

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Objectives

• The requirements to respond to telephone and in-person complaints and inquiries.
• An understanding to be able to give information regarding an organization’s goods, services and policies.
• The capability to enter orders, verify shipments and send out invoices.
• The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
• The ability to receive payments and process information required for the provision of services.

Graduates from the Medical Receptionist Diploma program will be able to work effectively in any medical office as a receptionist. After completing this diploma they will have the acquired skills to enable them to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments and perform other routine administrative tasks.

Objectives

• A clear understanding of medical office procedures and medical office terminology.
• The skills to handle general office duties such as filing, sorting and copying.
• The ability to perform word processing, spreadsheets and data management skills.
• The knowledge to book appointments and make referrals (both computerized and manual).