Diploma in Medical Receptionist

at Academy of Learning Career College Canada

With the ageing population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates who can work in a dental office.

Objectives

• Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting, personal and professional development, and customer service.
• This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any dental setting, with special skills suited to working in a dental practice. Skill development is delivered in two areas.

This program is designed to provide employment ready and comprehensively-trained graduates who can work in a dental office. With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates who can work in a dental office.

Objectives

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:

• Endodontists: specialize in root canal
• Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
• Oral and Maxillofacial Surgeons: operate on the jaws and mouth
• Oral Pathologists: diagnose oral disease
• Orthodontists: straighten teeth with braces/retainers
• Pediatric Dentists: specialize in children’s teeth
• Periodontists: specialize in gum disease
• Prosthodontists: replace missing teeth with bridges, crowns or dentures
• Public Health Dentists: promote preventative dentistry in the community

In the Software and Web Developer diploma program, students learn the coding languages that every web developer needs to know: HTML, CSS, and JavaScript. Students then broaden their skill set with a strong foundation in SQL, C#, and the .NET Framework that will lead to additional opportunities in the world of software development.

The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

Objectives

• The necessary skills to provide technical support to end users within a small to medium size office.
• The ability to troubleshoot hardware and software problems.
• An understanding of how to replace and install new computer hardware.
• The knowledge to support all aspects of computer software applications and operating systems.

The Business Administration Diploma is designed to prepare students for the demands of today’s fast-paced business environment. Its objective is to expose students to a vast array of business knowledge, management and administration skills, and practical tools that will assist them in dealing with situations within a business-related career. Courses focus on professional skills required by today’s employers, including knowledge of how businesses utilise technology, e-commerce, business correspondence, office procedures, project management, and employment success strategies.

Objectives

• A solid foundation in basic principles of a business environment, including current computer applications, marketing, accounting and business law.
• An introduction to the most relevant aspects of business management and administration
• Professional skills in high demand by employers. These skills include: team-work, communication, customer service, leadership, research and problem solving.
• A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to current social and economic conditions.
• Proficiency in Microsoft Office Applications and accounting.

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The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Objectives

• An understanding of how to handle confidential budget information.
• The ability to process financial reports and memoranda.
• The knowledge on how to work with statistical and accounting data.
• The capability of maintaining files and records.
• The background to perform a wide range of office support functions.

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Objectives

• The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
• Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

The Conference and Event Planner Diploma program is designed to prepare students for careers in the fast-paced and exciting world of conference and event management. Its objective is to expose students to a broad range of knowledge and processes, administration skills, and practical tools that will assist them in dealing with situations within a conference and event planning related career.

Objectives

• The knowledge and skills necessary to lead and/or assist in the development and/or implementation of conferences and events.
• An introduction to the most relevant aspects of planning and coordination of event logistics.
• Professional skills in high demand by employers such as negotiating, decision making, team-work, communication, customer service, leadership, research and problem solving.
• Proficiency in Microsoft Office Applications.

Graduates from the Medical Receptionist Diploma program will be able to work effectively in any medical office as a receptionist. After completing this diploma they will have the acquired skills to enable them to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments and perform other routine administrative tasks.

Objectives

• A clear understanding of medical office procedures and medical office terminology.
• The skills to handle general office duties such as filing, sorting and copying.
• The ability to perform word processing, spreadsheets and data management skills.
• The knowledge to book appointments and make referrals (both computerized and manual).