Diploma in Project Administration

at Academy of Learning Career College Canada

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Objectives

• The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
• Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Graduates from the Medical Receptionist Diploma program will be able to work effectively in any medical office as a receptionist. After completing this diploma they will have the acquired skills to enable them to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments and perform other routine administrative tasks.

Objectives

• A clear understanding of medical office procedures and medical office terminology.
• The skills to handle general office duties such as filing, sorting and copying.
• The ability to perform word processing, spreadsheets and data management skills.
• The knowledge to book appointments and make referrals (both computerized and manual).

The Home Inspection Diploma is designed to introduce students to a vast array of practical and technical skills and tools, preparing them for a career in the Home Inspection industry. This program provides training that meets with the professional standards of the Canadian Association of Home and Property Inspectors (CAHPI) and the American Society of Home Inspectors (ASHI).

Objectives

• The knowledge of roof inspections, focusing on system performance, safety concerns, and conformity with good construction practice.
• The ability to handle disputes with effective resolutions.
• The structural comprehension of components of a residential dwelling.
• The ability to inspect installed heating equipment as well as identify the energy source, type, material, conditions and any safety concerns related to this equipment.
• The knowledge to identify typical defects on cooling systems and apply correct inspection techniques.
• The awareness of an interior water supply and distribution systems.
• The ability to inspect all aspects of a dwelling’s exterior.
• The knowledge to build an independent business.
• The ability to create, write and deliver reports.
• The basic proficiency in Microsoft Word, Excel and Outlook.

The Administrative Assistant diploma program introduces students to office administration and its many facets in the business world. This program provides graduates with the necessary skills to compile, verify, record, and process forms and documents, such as applications, agreements, and letters, in accordance with established procedures, guidelines, and schedules. Students will have the opportunity to learn today’s most popular office software applications.

Objectives

• Performing a variety of administrative and clerical functions
• Preparing reports
• Assisting with overall departmental functions

The Computer Service Technician Diploma program prepares students to deal with the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Objectives

• The necessary technical skills relating to maintenance and repair to PC hardware.
• The understanding of the design and application of PC software and operating systems.

The Network Administrator Diploma program provides students with the necessary skills and knowledge to plan, install, and provide routine control and manage situations in relation to quality communications network services in an information system. It will provide in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements, maintaining links with network suppliers, support for systems; localizing and rectifying faults in networks and handling non-routine problems. It will also provide expertise and practical assistance in delivering service that complies with statutory and other standards as well as strategic and tactical plans. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCTS, and MCITP Server Administrator.

Objectives

• The ability to provide day-to-day onsite administrative support for software users in a variety of environments.
• The understanding to maintain, troubleshooting and administer the use of local area networks (LAN), wide area networks (WAN), hardware, software and related computer equipment.
• The skills to design and configure networks, recommend purchases of application servers, peripherals, and software.
• The training to evaluate, install and support computer hardware, networking software, and operating system software.

With the ageing population, the tremendous increase in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce as well as to raise the skill level of that workforce. This program is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to receive the CMAP – Certified Medical Assisting Professional designation in addition to their diploma. These graduates are fully qualified to work in a hands-on, administrative/clinical support capacity in any medical field.

Objectives

• Comprehensive medical administrative knowledge, including medical terminology, anatomy and physiology, pharmacology, and hospital and medical office administrative and clinical procedures
• Full-range of computer and office skills, including current software applications, keyboarding skills of 55 WPM, general office management, accounting, personal and professional development, and customer service
• On-site work-experience through participation in a one month externship at an approved healthcare training facility

In the Software and Web Developer diploma program, students learn the coding languages that every web developer needs to know: HTML, CSS, and JavaScript. Students then broaden their skill set with a strong foundation in SQL, C#, and the .NET Framework that will lead to additional opportunities in the world of software development.

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Objectives

• The requirements to respond to telephone and in-person complaints and inquiries.
• An understanding to be able to give information regarding an organization’s goods, services and policies.
• The capability to enter orders, verify shipments and send out invoices.
• The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
• The ability to receive payments and process information required for the provision of services.

The Business Office Administration Certificate provides students with opportunities to acquire and apply basic business office skills that meet the demands of employers. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Microsoft applications, accounting concepts and software in today’s workplace.The Business Office Administration Certificate provides students with opportunities to acquire and apply basic business office skills that meet the demands of employers. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Microsoft applications, accounting concepts and software in today’s workplace.

Objectives

• Maintaining computerized filing, inventory, and database systems
• Performing routine bookkeeping tasks
• Processing miscellaneous documentation
• Typing and proof-reading correspondence, reports, etc.