Certificate in Personal Support Worker

at Algonquin College - Ottawa Campus Canada

The two-year Library and Information Technician Ontario College Diploma program provides you with a broad range of knowledge and experiences for the library and information management field. This unique program teaches skills that deal with both technical and public service considerations. Technical services involve manual and automated operations related to collecting, processing and organizing material. Public services involve assisting or teaching clients in finding or using information resources.

An emphasis on exposing students to the latest technologies, trends and developments in the library and information field enables students to graduate job-ready. Benefit from small class sizes. Learn from professors with industry experience. Test your knowledge and skills through hands-on classroom activities and work field placements.

Field placements take place in:

• Schools
• Public, government, and academic libraries, or
• Archives, records and information management organizations

Through field placements, you develop relevant industry connections, preparing you for work in the field.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Acquire, loan, borrow, and maintain book, serial and online collections, using procedures for bibliographic verification, vendor selection, order production, and fund management.
• Derive, edit and/or create catalogue records using internationally accepted cataloguing rules with MARC coding in national bibliographic utilities, and computer-based systems.
• Conduct reference interviews, analyze information requests in a variety of topic areas, provide instructional assistance, and perform searches using current, relevant and authoritative resources.
• Assess client needs and provide effective client service to distinct client groups in various library, archive or information management settings.
• Develop and prepare promotional materials, library programming, bibliographies, finding tools and reports using word processing and publishing programs.
• Design relational databases, web sites and use integrated library systems and other library related software according to current standards.
• Identify different types of libraries and topics related to library science such as the publishing industry, freedom of information, censorship and copyright.
• Recognize, identify and perform duties in an archive, records management or information management setting and apply meta data to online resources.
• Outline theories and practice of library management and apply skills in staff supervision, conducting primary research, marketing library services and budget preparation.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

The two-year Office Administration - Executive Ontario College Diploma program prepares you for a rewarding career as an administrative professional in the public or private sector.

Develop essential skills through extensive applied practice in a simulated office in the areas of human resources, social media, office management, domestic and international travel, event planning and finance. Enhance your MS Office suite abilities through document production, transcription, desktop publishing, accounting practices, and database and project management.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support related to the use, maintenance and procurement of office equipment and technologies.
• Evaluate, establish and administer a variety of records management systems* to ensure confidential, secure, accessible and organized electronic and paper records.
• Produce financial documents and reports by identifying and compiling relevant information and using accounting software.
• Prepare and produce a variety of business documents using available technologies and applying industry standards.
• Use interpersonal, leadership and client service skills to respond to diversity and to support the vision and mission of the organization.
• Research, analyze and summarize information on resources and services and prepare summary reports with recommendations.
• Select and use information technologies to support communication with internal and external stakeholders and to promote the organization.
• Organize and coordinate meetings, conferences, special events and make travel arrangements, including the preparation of related documentation.
• Support the implementation of projects by applying basic principles of project management.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

The one-year Human Resources Management Ontario College Graduate Certificate program prepares you to be a human resources practitioner. This program offers you applied and theoretical lessons focusing on building human resources management graduate-level knowledge and skills needed to attract, select and retain the best organizational talent.

In addition, you learn the foundational knowledge required to act as a strategic partner in an organization. Faculty includes credentialed academics and practitioners from across the spectrum of human resources practice who are dedicated to preparing you for career success.

Acquire essential knowledge and skills related to finance and accounting, organizational behaviour, project management and employment law. Explore the psychology of the workplace, the legal environment, accounting, and economics.

Adopt an applied approach, exploring:

• Recruitment and selection
• Compensation
• Employee and labour
• Industry relations

In your second semester, you may qualify to complete an unpaid work placement. This gives you the opportunity to practice your skills and integrate your knowledge in a real-world organization.

Work toward your Certified Human Resources Professional (CHRP) accreditation from the Human Resources Professional Association (HRPA). The nine certified human resources professional coursework requirements from the HRPA are within this certificate and approved by HRPA.

Upon graduation, you are ready for a rewarding career in human resources management. You could find employment in many for-profit and non-profit organizations, such as hi-tech, manufacturing or retail. You could assume the role of:

• Human resources generalist
• Human resources coordinator
• Human resources business partner
• Occupational health and safety specialist
• Recruiter
• Training and development specialist
• Labour relations specialist
• Compensation analyst

Launch your legal career

In the two-year Law Clerk Ontario College Diploma program, you study a broad range of legal topics and processes to prepare you for a career as a legal assistant or law clerk.

This program prepares you for administrative work in an office environment where you work independently under the general direction of a lawyer, or as part of a legal services team. Learn from dedicated faculty who ensure that your skills surpass industry standards.

As a student, you develop and practise the skills that are essential for a successful career, including:

• paying attention to details and independently following instructions
• organizing client files and managing deadlines
• interviewing clients
• performing general office procedures
• working with legal software to compile information and prepare documents
• compiling evidence and documentation
• maintaining corporate documents and filings
• entering data in legal forms and drafting routine correspondence
• preparing briefs
• learning about family, estates, civil litigation, corporate, administrative and real estate law practices
• engaging in civil litigation and research

Benefit from the ability to participate in an off-site field placement or in an in-class workplace simulation. These experiences give you real-world experience and an opportunity to practise your skills.

Play a central role in operational success - explore a career in office administration

The one-year Office Administration Ontario College Certificate program provides the knowledge and skills that prepare you for a rewarding office administration career.

Develop both theoretical and applied skills during various simulated office situations . Practice conducting administrative procedures and producing industry-standard documents. Enhance your ability to use digital tools by conducting research and mastering Microsoft Office applications and other industry-standard software packages.

Our experienced faculty are dedicated to preparing you with the skills you need to succeed in your career. Graduate with essential office skills, as well as critical skills for success, such as resourcefulness, responsibility, creative thinking and problem solving.

After graduating, this flexible one-year program gives you the option to pursue a specialized education by taking one of Algonquin College`s Office Administration diploma programs. Earn a diploma after completing one more year of studies in either the Executive, Health Services, or Legal Studies specializations.

Graduates may find employment opportunities in a variety of entry-level support staff or administration positions in both public and private sectors.

The Personal Support Worker Ontario College Certificate program prepares you for immediate work in healthcare. This two-semester program provides you with the knowledge and practical skills to work as a care provider in a range of healthcare settings.

Develop the ability to engage with persons and families of various ages and health-related needs to promote healthy living. Learn how to assist clients with their daily personal care needs, such as bathing, dressing, grooming, and toileting. In your career, you help those who need assistance to remain as independent as possible.

Through theory, lab practice and clinical/community experiences, learn how to deliver person-centred care, encourage independence and improve the quality of life for your clients.

Participate in clinical experiences, where you focus on the various skills needed to succeed in the field. In these clinical placements, you demonstrate your knowledge and expertise and learn about applying different concepts to real-world environments. These clinical experiences provide you with the opportunity to continue learning as a student member of a healthcare team.

After graduating, you may find employment as a Personal Support Worker. In this role, you work under the supervision of Registered Nurses and/or Registered Practical Nurses in:

• retirement homes
• long-term care facilities
• home care agencies, and
• hospitals

Explore all aspects of the television and streaming video production process in the two-year Broadcasting – Television Ontario College Diploma program. This program prepares you with a diverse set of skills applicable to working in the creative media industries. Learn to produce television and video for news, sports, esports live events, factual entertainment and film. Focus your education on the area of production that you are passionate about through a personalized capstone project and field placement in industry.

Develop your technical, operational, and editorial skills, in the studio and field, to enhance your storytelling competencies. You gain an understanding of the technical and creative sides of television and streaming production as well as cinematography, motion graphics and post-production processes. Learn the critical skills required to produce content for television, video and streaming media platforms using the equipment used by industry professionals. In the first level of the program, you study alongside Journalism and Broadcasting – Radio students, building a strong foundation in transferable media skills while exploring these related fields. In this program, you are given the opportunity to work on interprofessional teams with other media programs. In the second year, you choose projects and elective courses that align with your interests. You also work on a personalized capstone project to develop skills for the segment of the industry you are passionate about.

There are many job opportunities in the industry after graduation. Graduates may find employment in the following:

• Television networks and stations
• Newsrooms
• Sports and esports teams and venues
• Production companies
• Film studios
• Audio/video equipment providers
• Streaming media companies
• Digital media companies
• Production units within private and public organizations

Graduates from the General Arts and Science - Aboriginal Studies Ontario College Certificate program develop a better understanding and appreciation of Indigenous Peoples and the issues faced by First Nations, Inuit and Metis peoples.
Within this one-year program, you explore your culture and heritage and examine Indigenous content studies in:

• Contemporary issues
• Languages
• Community development strategies
• Career planning
• Government
• Law

You also learn general skills in communications and computer applications.

The first-year program helps you to expand your knowledge and choose your career path. You receive an Ontario College Certificate in General Arts and Science with a concentration in Aboriginal Studies. You can enter the workforce and show that you have developed essential employment skills and a general understanding in a wide variety of topics. Completion of this certificate confirms to potential employers that you have the ability to learn at a post-secondary level to any potential employers.

You may also choose to continue your education in Year II of the General Arts and Science Ontario College Diploma program. After completion of Year II with an overall GPA of 3.0 or higher, you can apply for advanced standing at Carleton University or the University of Ottawa.

The one-year Financial Services Ontario College Graduate Certificate program prepares you for a challenging and rewarding career in the customer sales and service areas of:

• Banking
• Insurance
• Financial planning
• Wealth management

In this program, you build on your pre-existing business skills, financial knowledge and professional experience. You are introduced to financial products and services and financial advising. You learn how to create and present financial plans. As well, you practise collecting and analyzing client information and providing financial advice based on that information.

You also participate in work-integrated learning. This gives you the opportunity to practise your skills and knowledge in a realistic financial services workplace context.

Algonquin College partners with The Canadian Securities Institute (CSI) to offer the Financial Services Graduate Certificate program, which is an approved educational path to Personal Financial Planner®(PFP®) designation and prepares you to write the Applied Financial Planning Certification examination, which is necessary to obtain the PFP® designation.

This one-year Drawing Foundations for Animation and Illustration Ontario College Certificate helps you to develop the strong drawing skills that are necessary for your evolution as an artist, to further your education in various creative visual art programs.

Expand your potential, using a wide variety of digital and traditional mediums to build creative works, while discovering your strengths and preferences along the way. Immersed in a studio environment, you explore life drawing, sculpting, and character, environment and creature design. You also create appealing environments that encompass a sense of character and a lived-in feel using proper perspective, texture and detail. Sculpting and painting with digital tools and software solidifies your understanding of the properties of light, value and colour and their influence in a 3D environment.

You have the opportunity to research and explore your abilities and interests in:

• Animation
• Comic books
• Book illustration
• Concept art
• Graphic novels
• Gaming
• Anime