Certificate in Personal Support Worker

at Algonquin College - Ottawa Campus Canada

The two-year Business - Marketing Ontario College Diploma program provides learners with a strong theoretical marketing foundation and the opportunity to apply it through hands-on industry projects, assignments and simulation tools. You develop the knowledge and applied skills to succeed in a wide range of marketing and business roles. Additionally, you use computing technology in a collaborative learning environment to learn, develop and apply the technical skills that employers desire.

Learn about how marketing affects the operations of a business - from product conception to launch and delivery.

Explore concepts such as:

• Marketing to the consumer and business marketplace
• Product and pricing strategies
• Marketing planning and decision-making
• Global marketing
• Marketing communications and promotions
• Marketing research
• Professional selling
• Sales management
• Digital marketing and distribution

Complete hands-on assignments that involve case studies, simulation platforms, research assessments and role-playing. You also have the opportunity to work with industry clients in the program, including developing a full marketing plan for a local client.

Cooperative education (Co-op)
Cooperative education (Co-op) allows students to integrate their classroom learning with a real-world experience through paid work terms. Two academic terms prior to the cooperative education work term, students are required to actively participate in and successfully complete the self-directed co-op online readiness activities and in-person workshops.

Students must actively conduct a guided, self-directed job search and are responsible for securing approved program-related paid co-op employment. Students compete for co-op positions alongside students from Algonquin and other Canadian and international colleges and universities. Algonquin College`s Co-op Department provides assistance in developing co-op job opportunities and facilitates the overall process, but does not guarantee that a student will obtain employment in a co-op work term. Co-op students may be required to re-locate to take part in the co-op employment opportunities available in their industry and must cover all associated expenses; e.g., travel, work permits, visa applications, accommodation and all other incurred expenses.

Co-op work terms are typically 14 weeks in duration and are completed during a term when students are not taking courses.

Endorsed and accredited by the Association of Canadian Travel Agencies, Tourism- Travel Services is a two-year Ontario Diploma program blending on the job training and classroom theory and providing students with opportunities to develop employability skills for a fruitful career in the ever growing travel and tourism industry. Subjects in the curriculum include customized vacation planning, niche and group travel, world tourism geography, sustainability in tourism, social media, marketing, sales, entrepreneurship and customer service excellence. 

The students of the program write the Travel Industry Council of Ontario (TICO) exam to gain the mandatory license. The graduates are also encouraged to apply to the Association of Canadian Travel Agencies (ACTA) to write the national certification examination to be accredited as a Certified Travel Counsellor (CTC). 

The graduates of the program can seek jobs in the transportation service providers (airlines, rail companies, automobile rental firms, bus operators and cruise lines), travel service providers (agencies-retail and wholesale), government tourist offices, accommodations sector, attractions and tour operators. 

With this one-year General Arts and Science - Justice Studies Ontario College Certificate program, expand your knowledge related to the justice, legal or law enforcement fields. Take courses in criminology, the Canadian criminal justice system and politics. Explore social sciences in courses such as pscyhology, sociology, addiction and human relations.

You receive an Ontario College Certificate in General Arts and Science - One Year, with a concentration in Justice Studies. This certificate prepares you to be successful in other Algonquin College programs, some of which include:

• Police Foundations
• Community and Justice Services
• Law Clerk

This one-year Ontario College Graduate Certificate program prepares students for a career in design research and strategy. Professionals in this field examine the intersection of research, technology, business and design to apply a human-centred approach to solving problems. These professionals work in a variety of fields, including private, public and government organizations, to provide strategic direction for system, product, policy and/or service design. The skills gained in this program complement a myriad of professional backgrounds, from designers, computer programmers and engineers looking to update their skillset to public servants and social scientists looking for new ways to draft policies and model services.

Students collaborate with industry partners in a design studio setting throughout the program to find solutions for real-world issues.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Apply a universal, interdisciplinary design approach to overcome complex problems and create intelligent solutions that address social, technological and economic challenges.
• Manage a holistic, human-centred process to deliver design strategies, products, systems and services for government, corporations and non-profit organizations.
• Design collaboratively in an interdisciplinary studio environment to produce communication, products, systems and service projects for a variety of media.
• Apply primary and secondary research methodologies to the design process using a think/make practice model to achieve project outcomes that meet user needs and adhere to industry standards.
• Adhere to the professional practices of a design studio to facilitate and manage the success of design teams in achieving project goals.
• Participate in an iterative, multi-phase design process in order to create testable prototypes and realized products.
• Liaise and negotiate project direction and process with stakeholders to produce strategies and outcomes that align with business objectives.
• Present and defend research results and design outcomes to a diverse audience using effective communication strategies.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Gain the analytical thinking and problem-solving skills for a career in programming and software development.

The three-year Computer Engineering Technology - Computing Science Ontario College Advanced Diploma program prepares you for an information technology (IT) career in the private or public sectors. You gain the knowledge and skills to use a broad range of IT-based analytical thinking and problem-solving skills in support of the day-to-day operation of an enterprise`s software systems or in the development of new systems.

Learn a variety of programming languages (Java, C#, C++, C, and others) and operating systems (Windows, Unix/Linux, and QNX). In addition, you study the development tools and debugging techniques used to design, code and test integrated and/or embedded applications and software systems.

In your final year, you work in teams on sponsored real-world projects to develop a comprehensive application as part of the software engineering portion of the program. You also have the opportunity to select an elective course from an approved list, in areas that include graphics/multimedia, advanced database programming, android, business programming (Cobol), security and advanced web programming.

The majority of the program consists of courses in systems programming, software development, testing and maintenance. The balance of the curriculum consists of courses in technical communications skills (both oral and written), mathematics and general education electives.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability. Students who elect to apply to the non co-op version of the program may not have the opportunity to transfer to the co-op version at a later date.

Graduates may find employment as systems, integration, and applications programmers and/or testers, and as customer service representatives providing training and product support to clients of high technology corporations.

• Graduates may also pursue careers in such diverse areas as:
• Game and multimedia development
• GUI (graphical user interface) development
• IT communications, IT security, real-time and database systems
• Web-based applications
• Technical roles in all levels of government (federal, provincial, and municipal) 

In the Law Clerk (Intensive) Ontario College Diploma program, you study a broad range of legal topics and processes to prepare you for a career as a legal assistant or law clerk.

This program is offered in a compressed format over 42 weeks so you can start your career as soon as possible. The program prepares you for administrative work in an office environment where you work independently under the general direction of a lawyer, or as part of a legal services team. Learn from dedicated faculty who ensure that your skills surpass industry standards.

As a student, you develop and practice the skills that are essential for a successful career, including:

• Paying attention to details and independently following instructions
• Organizing client files and managing deadlines
• Interviewing clients
• Performing general office procedures
• Working with legal software to compile information and prepare documents
• Compiling evidence and documentation
• Maintaining corporate documents and filings
• Entering data in legal forms and drafting routine correspondence
• Preparing briefs
• Learning about family, estates, civil litigation, corporate, administrative, and real estate law practices
• Engaging in civil litigation and research

Benefit from the ability to participate in an off-site field placement or in an in-class workplace simulation. These experiences give you real-world experience and an opportunity to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Support the needs of clients and legal professionals through the use of accurate terminology and professional communication strategies, both orally and in writing.
• Complete all work within routine and unexpected time lines and limitation periods within the legal environment.
• Use current and relevant electronic and print resources, within the legal environment, to conduct legal research, to assist with file and evidentiary management, to facilitate communication and generate legal documentation, complying with current regulations and procedures.
• Research and summarize the presenting legal issues, applying knowledge of substantive law, to support the legal team.
• Apply rules of procedure to support best legal practices.
• Conduct oneself professionally in adherence to the guidelines of the Law Society of Upper Canada.
• Carry out clerical and administrative duties for the operation of a variety of legal environments.
• Outline strategies for ongoing professional development to ensure continuing competence as a Law Clerk.
• Act equitably and justly with diverse populations.
• Provide support for legal professionals in courts and administrative tribunals within the legal system.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

The two-year Computer Programmer Ontario College Diploma program prepares you for a career in software development. The program also specializes in program development strategies (using object-oriented modelling), database design and database administration.

Use leading industry software products such as Oracle and CASE tools. Learn about programming languages such as Java, COBOL, SQL and PHP. Study object-oriented analysis and design, operating systems and coding in integrated environments, and learn how to debug, test, and maintain codes.

In your final semester, participate in a software development project working with external clients to gain real-world experience in the programming field.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability. Students who elect to apply to the non co-op version of the program may not have the opportunity to transfer to the co-op version at a later date.

Graduates may work in a variety of different fields, as almost all sectors of industry require programmers. You may be employed as:

• A software programmer
• A web programmer
• A business programmer
• An application programmer

The four-year Bachelor of Automation and Robotics (Honours) degree program prepares you for a career in the field of automation and robotics.

Autonomous and remotely operated systems are deployed the world over with ever increasing frequency. Such systems are being implemented in many instances to reduce risk to human workers, to achieve higher efficiencies in manufacturing and to improve the quality of lives through robot-assisted rehabilitation and care. Variations of these systems are often in place for reasons of feasibility, efficiency, safety or practicality. Traditionally, in order to develop such systems, collaborative expertise and knowledge in aspects of mechanical and electrical engineering as well as computer science is necessary. Through a combination of these three fields of engineering, this program helps you acquire the theoretical and applied expertise to succeed in the field of automation and robotics.

As a student in this program, you acquire knowledge and skills specific to electrical engineering, mechanical engineering and computer science, including:

• Engineering principles, professionalism and methodologies
• Fundamentals of mathematics, technical writing, dynamics, electronics, computer programming, optical systems and materials science
• Machine design, control systems, electromechanical actuators, sensors, vision systems and the software necessary to design and simulate autonomous and remotely operated systems and components
• Project planning and management, and research and leadership skills

This co-operative education program provides you with learning opportunities through industrial and/or applied research placements. A comprehensive final year project tied to the needs of industry exists to challenge you, presenting the opportunity to test and further develop knowledge and skills. If you are interested in the potential of self-employment, you have an opportunity to foster entrepreneurial aspirations.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Analyze, design, modify and support mechanical, software and electrical components, processes and systems by applying fundamentals of engineering.
• Build functional robotic components by researching and integrating knowledge from mechanical, electrical and software engineering practices.
• Customize existing non-autonomous systems into autonomous or semi-autonomous systems by designing and integrating solutions and developing autonomy algorithms and controls.
• Analyze and solve complex technical problems in the field of robotics and automation by applying the principles of engineering and mathematics.
• Develop, execute and interpret quantitative and qualitative analysis and tests for industrial mechatronic and automation systems.
• Lead and perform diagnostics on a variety of industrial automation controls, sensors, data acquisition devices and interfaces by developing and using troubleshooting skills and techniques.
• Ensure all work is performed in compliance of relevant laws, codes, regulations, policies, ethical principles, safety procedures and engineering practices and standards.
• Contribute to the on-going and upcoming innovation and research in the robotics and automation field.
• Develop entrepreneurship and effective business planning skills to innovate robotics technology targeting new and existing local and global markets.
• Develop personal and professional strategies and plans to adapt to change, maintain currency and foster interprofessionalism.
• Manage the project and communication with clients and other professionals to translate abstract ideas into tangible project requirements and products.
• Identify and apply discipline-specific factors that enable the contribution to the local and global community through social responsibility, economic commitment and environmental stewardship.

Pursue a career in the evolving world of web software application creation.

The two-year Internet Applications and Web Development Ontario College Diploma program prepares you to pursue a variety of different careers in the internet applications and web development industry.

This program is designed to teach you:

• Internet technologies
• Full stack Web development
• The analysis, design and implementation of internet applications

Use modern computing facilities with a variety of software offered to help you during the program. The department is sponsored by Microsoft Developer`s Network Academic Alliance and through other vendor agreements, which gives you access to the most up-to-date technology.

During the program, you study a number of topics relevant to the field. You learn full stack web development, database programming and internetworking in a TCP/IP environment.

Additional topics include:

• Client-side and server-side scripting
• Programming languages
• Systems and network security

In your last semester, you apply what you have learned throughout the program as a member of a team working on a multi-tiered internet application.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability. Students who elect to apply to the non co-op version of the program may not have the opportunity to transfer to the co-op version at a later date.

This program is designed to help you begin your career as:

• A full stack web developer
• A web administrator
• An internet application developer
• A web application architect
• A web programmer
   

Start your music industry career sooner by learning the world of audio production and the business of music.

With a condensed format of 42 weeks, the Music Industry Arts Ontario College Diploma program prepares you to start your music industry career sooner. You learn how to work as a producer, engineer or music professional in today`s music industry.

As a student, you produce multi-track recordings in a real studio environment where you learn the full range of audio engineering and music production skills.

Although the primary focus is on audio production, the program also has a significant focus on the business side of the music industry. Explore:

• Legal contracts
• Copyright issues
• Royalties
• Music publishing

Discover the inner workings of recording and the business of music, which could help you further your music career. Experienced, industry-connected faculty prepare you to budget, schedule and prepare a business plan for a recording project.

During the program, you work in small studio lab classes to gain hands-on experience in the recording studio with guidance from an instructor. Individual time in the studio lets you experience what it is like to control your own recording session. You can use this time for your own projects, mastering the equipment or applying techniques learned in class.

There are many different career paths in the industry after graduation. You may find employment as:

• A performing artist or songwriter
• An audio engineer
• A producer
• A personal manager
• A music publisher
• A concert promoter