Certificate in Personal Support Worker

at Algonquin College - Ottawa Campus Canada

The three-year Business Administration (Core) Ontario College Advanced Diploma program provides you with essential skills and knowledge for a career in business. This program is the perfect option if you are interested in pursuing a career in business, but are unsure which specialization best fits your interests.

This program has been designed to allow you to explore a variety of business fields before ultimately deciding on a major. In the third semester, take one course from each major to help you understand the various career specializations. During this time, you have the opportunity to meet with upper-level students and program coordinators for guidance. Then you make a selection that is most aligned to your interests.

Your final three semesters match the career or field you`re interested in pursuing. Choose to major in Accounting, Finance, Human Resources, International Business, Marketing, or Supply Chain and Operations Management. With all majors, you have the opportunity to network and learn directly from business professionals. Our active Program Advisory Committee ensures that the program continuously evolves to meet the ever-changing demands of today`s organizations.

In the Law Clerk (Intensive) Ontario College Diploma program, you study a broad range of legal topics and processes to prepare you for a career as a legal assistant or law clerk.

This program is offered in a compressed format over 42 weeks so you can start your career as soon as possible. The program prepares you for administrative work in an office environment where you work independently under the general direction of a lawyer, or as part of a legal services team. Learn from dedicated faculty who ensure that your skills surpass industry standards.

As a student, you develop and practice the skills that are essential for a successful career, including:

• Paying attention to details and independently following instructions
• Organizing client files and managing deadlines
• Interviewing clients
• Performing general office procedures
• Working with legal software to compile information and prepare documents
• Compiling evidence and documentation
• Maintaining corporate documents and filings
• Entering data in legal forms and drafting routine correspondence
• Preparing briefs
• Learning about family, estates, civil litigation, corporate, administrative, and real estate law practices
• Engaging in civil litigation and research

Benefit from the ability to participate in an off-site field placement or in an in-class workplace simulation. These experiences give you real-world experience and an opportunity to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Support the needs of clients and legal professionals through the use of accurate terminology and professional communication strategies, both orally and in writing.
• Complete all work within routine and unexpected time lines and limitation periods within the legal environment.
• Use current and relevant electronic and print resources, within the legal environment, to conduct legal research, to assist with file and evidentiary management, to facilitate communication and generate legal documentation, complying with current regulations and procedures.
• Research and summarize the presenting legal issues, applying knowledge of substantive law, to support the legal team.
• Apply rules of procedure to support best legal practices.
• Conduct oneself professionally in adherence to the guidelines of the Law Society of Upper Canada.
• Carry out clerical and administrative duties for the operation of a variety of legal environments.
• Outline strategies for ongoing professional development to ensure continuing competence as a Law Clerk.
• Act equitably and justly with diverse populations.
• Provide support for legal professionals in courts and administrative tribunals within the legal system.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Today`s global business environment requires students that have developed the ability to become technology professionals capable of creating and implementing information and communications technology solutions to achieve competitive advantages, productivity gains, and innovation. This four-year degree program prepares students for a career in business software systems development and technology management by providing skills and competencies in two closely related disciplines, technology and business. Our program curriculum provides the necessary key knowledge in software development and business technology management required by business and offers students the opportunity to use, develop, and research emerging business technologies such as mobile and wearable computing, artificial intelligence and agent technologies.

Students gain practical experience in technology project management, systems analysis and design, software development and implementation, data analysis, database technologies, operating systems, web applications and information security. When combined with knowledge of business principles, economics, accounting, internal audit and human resource management, students develop a unique skill set critical for strategic information and communications technology development environments.

Graduates have a unique blend of applied knowledge and skills in core competencies in software development and business, including the project management book of knowledge (PMBOK) and the business analysis book of knowledge (BABOK). Students gain significant hands-on experience through online, in-class, simulation-based learning experiences and experiential learning activities such as co-op work terms and interdisciplinary final year team-based projects. The combination of knowledge, skills and experience allows students to integrate quickly into the complex global technology and business workforce in entry level information communications technology positions.

The Bachelor of Technology (Business Systems Development) (Honours) program is aligned with the learning outcomes and competencies published by the Business Technology Management (BTM) standards. Algonquin College has initiated the accreditation process with BTM.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze, design, develop, implement and maintain business systems and/or components to support strategic business requirements.
• Manage the process of evaluating, selecting and using business systems.
• Develop and improve business systems by applying accepted methodologies, theories, concepts and practices.
• Manage data using appropriate methodologies and standards to improve business processes and decision-making.
• Apply the Project Management Institute`s Body of Knowledge to business systems software engineering projects.
• Apply security principles and practices in systems development and the systems environment.
• Apply principles and skills of business management, leadership and change management in the context of business systems software engineering.
• Apply quality assurance and quality management principles to business systems development projects.
• Educate a diversity of clients in the use of business technology to support, promote and improve business processes.
• Apply business technology management skills to innovate in business systems development targeting new and existing local and global markets.
• Adhere to professional, ethical and legal codes and standards.
• Conduct and evaluate research to contribute to evidence-based practice in business systems development.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.
• Leverage artificial intelligence and agent technologies to support short and long term business decisions

The one-year Scriptwriting Ontario College Graduate Certificate program provides you with the knowledge, writing experience and hands-on skills necessary to become a writer in the ever-expanding fields of film, television, theatre, video and digital media content.

Discover your style and voice, as well as how to develop characters and write stories for any audience. By the end of the program, you possess an extensive professional-quality portfolio of work.

By analyzing issues and trends in film and media, you learn how to market your skills effectively and work professionally in our industries . Faculty are up-to-date, experienced professionals who help guide your projects. Guest speakers are regular visitors to your class and provide tips and advice on your potential career path.

At the end of the program, you have the opportunity to travel to Toronto and pitch your film or TV series ideas at major broadcasting and production companies. You also meet agents, distributors and accomplished screenwriters, and attend industry events during your three-day stay. It is a great opportunity to connect with important players in the industry and get their feedback on your projects.

You also expand your real-world experience with a 40-hour work placement. These placements are generally non-writing positions that allow you to learn more about how the production process works, make industry contacts and broaden your skill set.

Another opportunity that you may choose to participate in is the Hothouse Reading Series, which showcases short excerpts from students` plays read by professional actors. You receive feedback from the audience that provides you with invaluable insight to strengthen your writing.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conceive, write, edit, revise and rewrite scripts using industry standard formats and technology.
• Function effectively as part of a writing and/or production team in the delivery of scripts.
• Apply production and business management skills to complete tasks efficiently and meet deadlines in the workplace.
• Critically evaluate the quality of product being presented for production.
• Develop strategies for personal and professional development by analyzing issues and trends in target industries.
• Ensure that all work is completed in compliance with applicable laws, statutory obligations, regulations, and industry principles and practices.
• Apply creative techniques for writing for a variety of media and styles.
• Work in a professional and ethical manner, maintain professional relationships, and communicate effectively with clients, co-workers, supervisors and others.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Accredited by the Ontario Association of Certified Engineering Technicians and Technologists (OACETT), Computer Systems Technician is a two year Ontario College Diploma program that prepares the students for a career in either the public or the private sector in Information technology. 

The program focuses on the technical aspects of widely used troubleshooting techniques and components for networking technologies, system administration, computer hardware, operating systems, and a suite of related support and application software packages along with developing the communication skills, IT workplace ethics, technical report writing skills, customer support/interpersonal skills, workplace health and safety knowledge. 

The requirements and subject matter found in certifications, such as Computer Technology Industry Association (CompTIA) A+, Network+, Linux+, Security+,  Microsoft Certified Technology Specialist (MCTS) and Cisco Academy CCENT/CCNA are explored, and the students are encouraged to write relevant industry certifications once they have met the requirements.

The college provides the students with access to the most modern computing facilities running Windows and GNU/Linux/UNIX-based operating system (O/S) platforms, hardware labs, Aruba and Cisco, specialized networking, network-based O/S servers, licensed versions of selected Microsoft O/S, VMWare and supporting a wide variety of pre-installed software applications offering them great exposure to real-world technologies. 

The Business - Accounting Ontario College Diploma program balances accounting theory with tools used in the industry. This two-year program equips you with the essential skills for various entry-level accounting positions.

Learn how to complete accounting tasks, from conducting bookkeeping responsibilities to preparing financial statements and personal income tax returns. Expand your knowledge of various business concepts including economics and finance.

Explore accounting concepts while sharpening your communication, math and technological skills. Courses incorporate accounting software to strengthen your computer literacy and provide you with up-to-date technical skills, which are essential in this field.

In the program`s final semester, you have the opportunity to apply for a work placement to practise your skills in a real work setting. See Additional Information for eligibility requirements.

Students considering a professional accounting designation or an accounting credential are advised to make inquiries with the Chartered Professional Accountants of Ontario (CPA Ontario) before deciding to complete this program. See Additional Information for further details.

This program prepares you for entry-level positions in:

• Financial accounting
• Managerial accounting
• Payables and receivables
• Taxation

Graduates typically find employment in roles such as:

• Accounts payable clerk
• Accounts receivable clerk
• Bookkeeper
• Payroll clerk
• Junior staff accountant

The two-year Office Administration - Legal Ontario College Diploma program prepares you for a rewarding career in a variety of legal office environments.
Develop essential legal theoretical and applied skills by engaging in extensive learning in a simulated office in the areas of:

• Wills and estates
• Real estate
• Corporate law
• Litigation and family law

Apply your knowledge by preparing client files, producing documents using specialized legal software and Microsoft Office applications, transcribing, citing, applying accounting practices, and learning how to manage a legal office. You also have the opportunity to participate in a legal environment work placement allowing you to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities and procedures.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer legal records management systems* to ensure confidential, secure, accessible and organized electronic and paper records*.
• Produce client account and billing records for legal services by compiling relevant information and using accounting software.
• Produce legal documentation for corporate, civil, family, real estate and wills and estates law using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to diversity and to support the goals of the organization.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

The one-year International Business Management Ontario College Graduate Certificate program prepares you for a rewarding career involving international business management. This program offers an in-depth understanding of versatile international management skills and knowledge. You help meet the need for trained professionals who can work with the increasing volume of cross-border traffic around the globe.

This program`s courses are scheduled to accommodate professionals who have to balance work and school. Faculty consists of experts who are dedicated to preparing you for a high level of career success. Take a hands-on approach, learning to investigate, analyze and manage domestic and international business activities. As well, learn to identify international partners and develop global networks. Activities, projects and case studies simulate a work environment and help prepare you for a career in International Business upon graduation.

Practice preparing documents, including international marketing, research and management plans. Develop strategies for overcoming language and cultural barriers and working with security requirements related to international logistics.

This program prepares you for success immediately after graduation. We put a strong emphasis on connecting students with prospective employers. Upon graduation, you have met the academic requirements for application to the Certified International Trade Professional (CITP) designation granted by the Forum for International Trade Training (FITT). One year of relevant work experience is also required to qualify for this designation. Graduates may find employment in a wide range of international fields, including:

• Government
• Banking
• Financial services
• Industry
• Logistics
• Supply chain management
• Marketing
• Sales
• Management consulting
• Entrepreneurship
• Administration

The two-year Recreation and Leisure Services Ontario College Diploma program prepares you to pursue a career in a variety of supporting roles and leadership positions at culturally relevant recreation facilities, parks and in open spaces. In this program, you learn how to make a difference in the community by promoting and advocating for the benefits of recreation, leisure and healthy living.

Experience the fun, exciting and growing recreation and leisure services field. As a student, you complete more than 300 hours of field placement, which provides you with on-the-job training and active experience in the industry.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Develop, implement and evaluate inclusive recreation, leisure and wellness programs and events for individuals, groups and communities which respond to assessed needs, interests, abilities and that use available resources and incorporate best practices.
• Apply administrative and customer service skills to support the delivery of recreation, leisure and wellness programs, events and services.
• Analyze, develop and implement marketing strategies to reach diverse individuals, groups and communities for programs, events, services and facilities using current communication technologies.
• Contribute to the development of fiscally sustainable and responsible recreation, leisure and wellness programs, events and services using current and relevant principles and practices of business, finance and social entrepreneurship.
• Supervise, lead and support the development of staff and volunteers involved with recreation, leisure and wellness programs, events and
• services.
• Apply safety and accessibility practices to the efficient operation and administration of recreation and leisure facilities and settings.
• Promote the benefits and values of recreation, leisure and healthy active living and recommend inclusive programs, events and services to individuals and groups.
• Apply community development strategies which engage citizens and community partners while advocating for healthy communities.
• Develop strategies for ongoing personal and professional development as a recreation and leisure services professional.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

In the one-year Interactive Media Management Ontario College Graduate Certificate program, you develop the hands-on skills to plan and develop websites, online media and dynamic content. While learning industry-standard practices, you gain the solid foundation in interactive media that you need to further your career in today`s dynamic job market.

You experience the complete design and development process lifecycle of a media-rich product and learn the fundamentals of the industry standard software package Adobe Master Collection, which includes Photoshop, Illustrator and more.

While acting in the role of an interactive media producer , you develop and implement multimedia projects with rich media content to create various ways of interacting with consumers.

Throughout the program, as you apply your skills on solo projects and team-based applications for a wide variety of users and audiences, you may deal with regional, national and international clients.