Certificate in Sommelier

at Algonquin College - Ottawa Campus Canada

The two-year Office Administration - Health Services Ontario College Diploma prepares you for a rewarding career in a variety of health services office environments.
Develop essential theoretical and applied skills for health services by engaging in extensive learning in a simulated office using an Electronic Medical Records (EMR) system in a variety of specialties. Provide patient services through:

• Client file management
• Office management
• Billing
• Patient management
• Medical transcription and terminology
• Accounting practices, and
• Document production

You also have the opportunity to participate in a health services environment work placement allowing you to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems* to ensure confidential, secure, accessible and organized electronic and paper records*.
• Produce financial and client billing records* for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

In the one-year Marketing Research and Analysis Ontario College Graduate Certificate program you master the current and emerging techniques in marketing research. This program prepares you for a data-driven career in the marketing research discipline.

You learn to investigate how and why people purchase products and services. In this program, you develop the employable skills to conduct marketing and opinion research in the public, not-for-profit and private sectors. The curriculum emphasizes the marketing research process including:

• Research design
• Questionnaire construction
• Moderator`s guide construction
• Data collection
• Basic and intermediate statistical analysis and interpretation, and
• Report writing and presentation skills

In addition, you become familiar with the scientific method of hypotheses testing and reaching conclusions to solve business problems.

Graduates may have opportunities to work in a wide variety of research settings in government, not-for-profit organizations, research providers and private businesses that use marketing research.

Gain the analytical thinking and problem-solving skills for a career in programming and software development.

The three-year Computer Engineering Technology - Computing Science Ontario College Advanced Diploma program prepares you for an information technology (IT) career in the private or public sectors. You gain the knowledge and skills to use a broad range of IT-based analytical thinking and problem-solving skills in support of the day-to-day operation of an enterprise`s software systems or in the development of new systems.

Learn a variety of programming languages (Java, C#, C++, C, and others) and operating systems (Windows, Unix/Linux, and QNX). In addition, you study the development tools and debugging techniques used to design, code and test integrated and/or embedded applications and software systems.

In your final year, you work in teams on sponsored real-world projects to develop a comprehensive application as part of the software engineering portion of the program. You also have the opportunity to select an elective course from an approved list, in areas that include graphics/multimedia, advanced database programming, android, business programming (Cobol), security and advanced web programming.

The majority of the program consists of courses in systems programming, software development, testing and maintenance. The balance of the curriculum consists of courses in technical communications skills (both oral and written), mathematics and general education electives.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability. Students who elect to apply to the non co-op version of the program may not have the opportunity to transfer to the co-op version at a later date.

Graduates may find employment as systems, integration, and applications programmers and/or testers, and as customer service representatives providing training and product support to clients of high technology corporations.

• Graduates may also pursue careers in such diverse areas as:
• Game and multimedia development
• GUI (graphical user interface) development
• IT communications, IT security, real-time and database systems
• Web-based applications
• Technical roles in all levels of government (federal, provincial, and municipal) 

Computer Systems Technology Security is a three-year Ontario College Advanced Diploma that prepares the students for significant roles in securing the integrity, critical data of a business, confidentiality, network infrastructure and transactions while developing the practical hands-on skills and theoretical knowledge to implement, recommend and solve various advanced security solutions and countermeasures.

During the course, the students learn to employ common techniques and tools used in investigations and digital forensics, deploy modern security countermeasures against threats to the IT infrastructure, explore how to participate in the investigation and incident response process effectively and how to validate and evaluate security controls. The curriculum also includes topics like Canadian/International laws, assess the technical aspects and risk levels of security solutions, privacy laws and compliance, ethical and social implications related to security, the legal process and proper evidence gathering procedures, analyzing and managing risk/threats, security and penetration tests and vulnerability assessments, designing effective corporate security policies and IT forensic concepts and tools

The graduates of the course may find jobs in various industrial, service, private and industrial sectors, public organizations (financial, healthcare), privately managed security firms, users of information networks, including government organizations; small, medium-sized and large business enterprises, ; law enforcement agencies (RCMP, OPP, local police forces) and associated security agencies (CSIS, CSE), primary communications carriers, information service providers, information technology consulting firms and security audit/penetration consulting firms.

The students may secure job positions in the Information Technology environment like that of a corporate information security or security administrator (junior to intermediate level); corporate information security manager/officer (junior to intermediate level); network security specialist (junior to intermediate level); IT/network security consultant (junior to intermediate level); IT/network security architect/designer (junior to intermediate level); security auditor/penetration tester (junior to intermediate level); digital forensic analyst/consultant/investigator (junior to intermediate level); IT/network security and compliance analyst/investigator (junior to intermediate level); technical support specialist - security (intermediate level); technical integration sales representative and support (intermediate level).

Learning Outcomes

The graduate has reliably demonstrated the ability to:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.
• Analyze, plan, design, and implement computer systems.
• Analyze, plan, design, and implement networking solutions.
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize computer systems.
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize networks.
• Use a variety of scripting tools and languages to automate routine tasks.
• Participate in the deployment and administration of databases within a networked environment.
• Plan, develop, and be responsible for data storage to ensure the integrity of information.
• Apply knowledge of security issues to the implementation of information technology solutions.
• Appraise existing security solutions with a view to on-going maintenance, development, and improvement of organizational security.

In the two-year Social Service Worker Ontario College Diploma program, you gain the skills and knowledge to work effectively with individuals, groups and communities dealing with personal and social problems.
Through theory and practical experiences, the program prepares you to support a wide range of client groups and communities who are in the process of change or growth, including those impacted by issues such as:

• Loss and separation
• Family crisis
• Poverty
• Violence
• Homelessness
• Addiction
• Disability
• Unemployment
• Oppression
• Resettlement issues

As a student, you complete three semesters in field placement experiences totaling almost 700 hours. You identify, practice and incorporate theoretical knowledge at a level that provides top client service. As well, you strengthen the bond between yourself and the community by participating in various applied research projects and direct practice opportunities. With these opportunities, you are ready to work on the front line of social services.

Graduates may secure employment as Social Service Workers in provincial, municipal and private social service agencies including:

• Social service departments
• Long-term care facilities
• Addiction and mental health services
• Schools and youth services
• Community health and resource centres
• Shelters
• Residential treatment programs

The Digital Health Ontario College Graduate Certificate program helps you understand the ever-changing realities of the healthcare system, shifting towards a digital health ecosystem. This program provides you with the skills to lead and implement projects and contribute to their effectiveness and ultimately, to patient safety.

Through online, in-class and simulation activities, you gain both theoretical and practical knowledge. Your experience is also enhanced through exposure to broad information technology contexts in health care. These may include First Nations and Inuit, rural and remote settings, hospitals and other large healthcare organizations, as well as community-based health care and consumer health. This program provides you with opportunities to access research and development experiences in collaboration with digital health community partners by applying your skills in a hands-on, technology and research-rich learning environment.

By graduation, you understand how to assess, manage and put projects in place in today`s dynamic healthcare system. You may find work leading and managing digital health projects and programs in:

• Healthcare institutions
• consulting firms
• Government, and
• Other private sector health providers

This one-year Ontario College General Arts and Science - Design Studies Certificate helps you develop your creativity, learn design principles, and enhance your drawing skills. You will learn about layout, typography, mixed media, photography, drawing, 3D modelling, and industry standard design software. These skills will assist you in creating a competitive portfolio, which you may use to pursue further studies in the design field.

You receive an Ontario College Certificate in General Arts and Science - One Year, with a concentration in Design Studies. This program helps you to expand your knowledge in design and choose your career path. This certificate prepares you to be successful in other programs such as:

• Graphic Design
• Interior Design
• Interior Decorating
• Illustration
• Architectural Studies
• Industrial Design
• Advertising
• Mobile App Design
• Web Development
• Multi-media and more

Completion of this certificate confirms to potential employers that you have the ability to learn at a post-secondary level. With this certificate, you may also choose to continue your education in Year II of the General Arts and Science Ontario College Diploma program.

In the Law Clerk (Intensive) Ontario College Diploma program, you study a broad range of legal topics and processes to prepare you for a career as a legal assistant or law clerk.

This program is offered in a compressed format over 42 weeks so you can start your career as soon as possible. The program prepares you for administrative work in an office environment where you work independently under the general direction of a lawyer, or as part of a legal services team. Learn from dedicated faculty who ensure that your skills surpass industry standards.

As a student, you develop and practice the skills that are essential for a successful career, including:

• Paying attention to details and independently following instructions
• Organizing client files and managing deadlines
• Interviewing clients
• Performing general office procedures
• Working with legal software to compile information and prepare documents
• Compiling evidence and documentation
• Maintaining corporate documents and filings
• Entering data in legal forms and drafting routine correspondence
• Preparing briefs
• Learning about family, estates, civil litigation, corporate, administrative, and real estate law practices
• Engaging in civil litigation and research

Benefit from the ability to participate in an off-site field placement or in an in-class workplace simulation. These experiences give you real-world experience and an opportunity to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Support the needs of clients and legal professionals through the use of accurate terminology and professional communication strategies, both orally and in writing.
• Complete all work within routine and unexpected time lines and limitation periods within the legal environment.
• Use current and relevant electronic and print resources, within the legal environment, to conduct legal research, to assist with file and evidentiary management, to facilitate communication and generate legal documentation, complying with current regulations and procedures.
• Research and summarize the presenting legal issues, applying knowledge of substantive law, to support the legal team.
• Apply rules of procedure to support best legal practices.
• Conduct oneself professionally in adherence to the guidelines of the Law Society of Upper Canada.
• Carry out clerical and administrative duties for the operation of a variety of legal environments.
• Outline strategies for ongoing professional development to ensure continuing competence as a Law Clerk.
• Act equitably and justly with diverse populations.
• Provide support for legal professionals in courts and administrative tribunals within the legal system.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Play a central role in operational success - explore a career in office administration

The one-year Office Administration Ontario College Certificate program provides the knowledge and skills that prepare you for a rewarding office administration career.

Develop both theoretical and applied skills during various simulated office situations . Practice conducting administrative procedures and producing industry-standard documents. Enhance your ability to use digital tools by conducting research and mastering Microsoft Office applications and other industry-standard software packages.

Our experienced faculty are dedicated to preparing you with the skills you need to succeed in your career. Graduate with essential office skills, as well as critical skills for success, such as resourcefulness, responsibility, creative thinking and problem solving.

After graduating, this flexible one-year program gives you the option to pursue a specialized education by taking one of Algonquin College`s Office Administration diploma programs. Earn a diploma after completing one more year of studies in either the Executive, Health Services, or Legal Studies specializations.

Graduates may find employment opportunities in a variety of entry-level support staff or administration positions in both public and private sectors.

The one-year Brand Management Ontario College Graduate Certificate program allows you to explore the many facets of brand strategy and management. Leading industry experts share their insights to teach you about the tools and strategies to be more business and brand savvy. Learn to navigate the global, digital and socially-conscious marketplace so that you can build and maintain a company`s most valuable asset - brand equity.

Analyze and plan how a brand will be perceived in the marketplace. Identify the right combination of brand attributes to reflect and deliver on the experience that the consumer has come to expect from the brand. Learn how to use and measure social media brand channels while building brand equity through the management of strategic promotional campaigns. Measure the success of a campaign using brand metrics and tracking tools.

The program has a strong focus on leadership and strategic thinking skills. It considers how to manage a brand in this world`s emerging economies and how to build a socially responsible brand. It also uses a variety of learning opportunities to expand your knowledge, including case studies, classroom and online study, group work and practical industry-related experience.

Employment opportunities in brand management continue to grow both nationally and internationally. Graduates may find employment in the private, public and non-profit sectors in the industry. Specific areas include:

• Advertising
• Retail
• Services
• Information technology
• Telecommunications
• Manufacturing

You may find positions such as:

• Assistant brand manager
• Brand manager
• Brand strategist
• Brand marketing manager
• Key account manager