Diploma in Tourism - Travel Services

at Algonquin College - Ottawa Campus Canada

Explore a challenging and rewarding career in business.

• Earn a flexible diploma that shows you are skilled in all of the key business disciplines. The Business Administration - General Business Ontario College Advanced Diploma program gives you the opportunity to customize your education in business. General Business is one of the seven majors that Business Administration students can select in the second half of the three-year program. Develop a skillset with learning from areas of business that include accounting, finance, human resources, international business, marketing and supply chain and operations management.
• By selecting the General Business major going into the fourth semester, you choose courses from at least two majors, and no more than four courses from any one major. Your coursework is based on which courses you select (not all courses are available).
• Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability.
• Upon graduation, you earn a comprehensive diploma that shows employers you are skilled in all key areas of business. Based on the course selections you made, pursue a variety of careers in diverse fields and industries.
• Upon completion of six semesters and with a minimum GPA of 2.9, you can apply to Nipissing University and with as little as 12 months of additional study at the Woodroffe campus, complete a Bachelor of Commerce degree.

In the Law Clerk (Intensive) Ontario College Diploma program, you study a broad range of legal topics and processes to prepare you for a career as a legal assistant or law clerk.

This program is offered in a compressed format over 42 weeks so you can start your career as soon as possible. The program prepares you for administrative work in an office environment where you work independently under the general direction of a lawyer, or as part of a legal services team. Learn from dedicated faculty who ensure that your skills surpass industry standards.

As a student, you develop and practice the skills that are essential for a successful career, including:

• Paying attention to details and independently following instructions
• Organizing client files and managing deadlines
• Interviewing clients
• Performing general office procedures
• Working with legal software to compile information and prepare documents
• Compiling evidence and documentation
• Maintaining corporate documents and filings
• Entering data in legal forms and drafting routine correspondence
• Preparing briefs
• Learning about family, estates, civil litigation, corporate, administrative, and real estate law practices
• Engaging in civil litigation and research

Benefit from the ability to participate in an off-site field placement or in an in-class workplace simulation. These experiences give you real-world experience and an opportunity to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Support the needs of clients and legal professionals through the use of accurate terminology and professional communication strategies, both orally and in writing.
• Complete all work within routine and unexpected time lines and limitation periods within the legal environment.
• Use current and relevant electronic and print resources, within the legal environment, to conduct legal research, to assist with file and evidentiary management, to facilitate communication and generate legal documentation, complying with current regulations and procedures.
• Research and summarize the presenting legal issues, applying knowledge of substantive law, to support the legal team.
• Apply rules of procedure to support best legal practices.
• Conduct oneself professionally in adherence to the guidelines of the Law Society of Upper Canada.
• Carry out clerical and administrative duties for the operation of a variety of legal environments.
• Outline strategies for ongoing professional development to ensure continuing competence as a Law Clerk.
• Act equitably and justly with diverse populations.
• Provide support for legal professionals in courts and administrative tribunals within the legal system.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Get the technical skills required to repair and modify automated equipment

The two-year Electromechanical Engineering Technician Ontario College Diploma program prepares you for many different career pathways. Industry professionals teach you the skills to repair and modify automated equipment in many different sectors.

In this program, you experience both classroom and lab-based hands-on learning. You develop team building skills and collaborate on class projects.

As a student in this program, you learn about:

• Electronic circuits
• Industrial pneumatics
• Computer-aided design
• Microcontrollers
• Digital logic
• Programmable logic controllers (PLCs)
• Motor controls and machine tool operations
• Industrial robots
• Mechatronics  

Become a Powerline Technician

This two-year Powerline Technician Ontario College Diploma program prepares you with the skills you need to succeed as a powerline technician in Ontario. Begin by learning electrical basics and move on to design, planning, construction and maintenance of distribution lines.

You will learn:

• How to use AutoCAD to design structures in 2D and 3D
• About electrical machinery and metering
• How to develop essential safety skills and knowledge
• About practice rigging
• How to design overhead and underground power installations 

Starting in the second term, you begin spending one day per week at the Hydro Ottawa partner site located on Bank Street in Ottawa. There you learn climbing, rigging and other hands-on skills you can apply throughout your career.

To ensure the safety of all students, you must complete a Working at Heights training session before you begin training at Hydro Ottawa.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability.

Graduates of this program may be able to work as a powerline technician with electric power generation, and transmission and distribution companies, or pursue a career with electrical contractors and public utility commissions.   
 

The two-year Office Administration - Health Services Ontario College Diploma prepares you for a rewarding career in a variety of health services office environments.
Develop essential theoretical and applied skills for health services by engaging in extensive learning in a simulated office using an Electronic Medical Records (EMR) system in a variety of specialties. Provide patient services through:

• Client file management
• Office management
• Billing
• Patient management
• Medical transcription and terminology
• Accounting practices, and
• Document production

You also have the opportunity to participate in a health services environment work placement allowing you to practice your skills.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems* to ensure confidential, secure, accessible and organized electronic and paper records*.
• Produce financial and client billing records* for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.

Today`s global business environment requires students that have developed the ability to become technology professionals capable of creating and implementing information and communications technology solutions to achieve competitive advantages, productivity gains, and innovation. This four-year degree program prepares students for a career in business software systems development and technology management by providing skills and competencies in two closely related disciplines, technology and business. Our program curriculum provides the necessary key knowledge in software development and business technology management required by business and offers students the opportunity to use, develop, and research emerging business technologies such as mobile and wearable computing, artificial intelligence and agent technologies.

Students gain practical experience in technology project management, systems analysis and design, software development and implementation, data analysis, database technologies, operating systems, web applications and information security. When combined with knowledge of business principles, economics, accounting, internal audit and human resource management, students develop a unique skill set critical for strategic information and communications technology development environments.

Graduates have a unique blend of applied knowledge and skills in core competencies in software development and business, including the project management book of knowledge (PMBOK) and the business analysis book of knowledge (BABOK). Students gain significant hands-on experience through online, in-class, simulation-based learning experiences and experiential learning activities such as co-op work terms and interdisciplinary final year team-based projects. The combination of knowledge, skills and experience allows students to integrate quickly into the complex global technology and business workforce in entry level information communications technology positions.

The Bachelor of Technology (Business Systems Development) (Honours) program is aligned with the learning outcomes and competencies published by the Business Technology Management (BTM) standards. Algonquin College has initiated the accreditation process with BTM.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze, design, develop, implement and maintain business systems and/or components to support strategic business requirements.
• Manage the process of evaluating, selecting and using business systems.
• Develop and improve business systems by applying accepted methodologies, theories, concepts and practices.
• Manage data using appropriate methodologies and standards to improve business processes and decision-making.
• Apply the Project Management Institute`s Body of Knowledge to business systems software engineering projects.
• Apply security principles and practices in systems development and the systems environment.
• Apply principles and skills of business management, leadership and change management in the context of business systems software engineering.
• Apply quality assurance and quality management principles to business systems development projects.
• Educate a diversity of clients in the use of business technology to support, promote and improve business processes.
• Apply business technology management skills to innovate in business systems development targeting new and existing local and global markets.
• Adhere to professional, ethical and legal codes and standards.
• Conduct and evaluate research to contribute to evidence-based practice in business systems development.
• Identify and apply discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.
• Leverage artificial intelligence and agent technologies to support short and long term business decisions

The three-year Business Administration (Core) Ontario College Advanced Diploma program provides you with essential skills and knowledge for a career in business. This program is the perfect option if you are interested in pursuing a career in business, but are unsure which specialization best fits your interests.

This program has been designed to allow you to explore a variety of business fields before ultimately deciding on a major. In the third semester, take one course from each major to help you understand the various career specializations. During this time, you have the opportunity to meet with upper-level students and program coordinators for guidance. Then you make a selection that is most aligned to your interests.

Your final three semesters match the career or field you`re interested in pursuing. Choose to major in Accounting, Finance, Human Resources, International Business, Marketing, or Supply Chain and Operations Management. With all majors, you have the opportunity to network and learn directly from business professionals. Our active Program Advisory Committee ensures that the program continuously evolves to meet the ever-changing demands of today`s organizations.

The one-year Human Resources Management Ontario College Graduate Certificate program prepares you to be a human resources practitioner. This program offers you applied and theoretical lessons focusing on building human resources management graduate-level knowledge and skills needed to attract, select and retain the best organizational talent.

In addition, you learn the foundational knowledge required to act as a strategic partner in an organization. Faculty includes credentialed academics and practitioners from across the spectrum of human resources practice who are dedicated to preparing you for career success.

Acquire essential knowledge and skills related to finance and accounting, organizational behaviour, project management and employment law. Explore the psychology of the workplace, the legal environment, accounting, and economics.

Adopt an applied approach, exploring:

• Recruitment and selection
• Compensation
• Employee and labour
• Industry relations

In your second semester, you may qualify to complete an unpaid work placement. This gives you the opportunity to practice your skills and integrate your knowledge in a real-world organization.

Work toward your Certified Human Resources Professional (CHRP) accreditation from the Human Resources Professional Association (HRPA). The nine certified human resources professional coursework requirements from the HRPA are within this certificate and approved by HRPA.

Upon graduation, you are ready for a rewarding career in human resources management. You could find employment in many for-profit and non-profit organizations, such as hi-tech, manufacturing or retail. You could assume the role of:

• Human resources generalist
• Human resources coordinator
• Human resources business partner
• Occupational health and safety specialist
• Recruiter
• Training and development specialist
• Labour relations specialist
• Compensation analyst

Develop your awareness of sustainable building operation expertise for a career in the rapidly advancing field.

The Building Automation System Operations Ontario College Graduate Certificate program builds on your industry and educational experience and deepens your understanding of technologies that support the sustainable operation of buildings and ongoing building optimization.

By working with data analysis, you gain the ability to monitor and adjust energy usage and gauge system parameters, alarms and activities within a building. The program is designed to equip you with the knowledge and skills to advance in the building technology field.

With increased awareness of sustainable measures and growing energy costs, professionals in this field are moving towards high-performance automated buildings. These Smart buildings are reducing consumption and ensuring comfort, health and safety.

In this program, you use case studies, hands-on learning, and field work to give you the knowledge to understand and apply skills in relation to building automation systems.

Graduates who are looking to work in the building technology field may find employment in many different positions, including:

• Building automation system operator
• Building automation technician
• HVAC automation and controls technician
• Building automation process leader

Take an international view with a challenging and rewarding career in global supply chain management

With a focus on global business, the Supply Chain Management - Global Ontario College Graduate Certificate program prepares you for careers in the fields of logistics, procurement, and supply chain and operations management.

Businesses look to global supply chains to extend their entry into new markets and to expand their access to a wide range of resources beyond the local market. In this program you explore ways to integrate end-to-end supply chain functions from raw material suppliers to the final customer and align them with companies` product and service strategies. Topics include procurement and purchasing; transportation and logistics; and business analytics and process improvement.

Benefit from the experience of and engagement with industry professionals as you explore real-world scenarios and case studies related to online retailer value chains and sustainable product life-cycles. Gain the skills and experience necessary to be successful in a high-performing team environment including leadership, communication and continuous improvement.

Students also have the option to gain real-world experience through a paid co-operative education (co-op) work term (see Additional Information for more details). Please note that places in the co-op version of the program are subject to availability. Students who elect to apply to the non co-op version of the program may not have the opportunity to transfer to the co-op version at a later date.

As a graduate of the Supply Chain Management - Global program, you may find employment in private, public and non-profit organizations such as:

• Warehousing and distribution centers
• Online and traditional retailers
• Freight transportation and logistics
• Third-party logistics (3PL)
• First mile and mid-mile logistics
• Manufacturing