Diploma in Automotive Parts and Service Operations

at Centennial College - Ashtonbee Campus Canada

Automotive Parts and Service Operations is the perfect program to help you fill the need for trained support staff within the backbone of the auto industry — whether you're launching your first career, a new career, or want to round out your automotive education and skill base with an emphasis on operational management support.

The School of Transportation has worked closely with industry partners to create a program that will position you as a top candidate in an underrepresented area of the industry, even if you have no previous experience. The result is the first post-secondary program in Canada that will give you the knowledge and practical expertise of parts service, warranty administration, customer relations and business operations through hands-on training. 

Automotive Parts and Service Operations has the full support of the Trillium Automobile Dealers Association (TADA), which represents more than 1,000 new car dealers in Ontario. As such, the program is an excellent choice if you're just finishing high school or are a graduate of the Automotive Foundations or Techniques programs. Mature students and automotive technicians will also find this program an excellent pathway to a new career or a career change within the industry.

Program Vocational Learning Outcomes Printer Friendly:-
Program Vocational Learning Outcomes describe what graduates of the program have demonstrated they can do with the knowledge and skills they have achieved during their studies. The outcomes are closely tied to the needs of the workplace. Through assessment (e.g., assignments and tests), students verify their ability to reliably perform these outcomes before graduating.

• Order parts or services from internal and external vendors according to manufacturer’s specifications.  
• Perform work in compliance with Canadian regulatory legislation, legal and ethical practices in the transportation industry.  
• Develop marketable concepts for the automotive industry that meet innovation and entrepreneurship objectives.  
• Develop and maintain productive client relationships to increase opportunities for client retention.  
• Implement marketing and sales strategies to meet the sales expectations of the organization.  
• Process and maintain service records and financial transactions in accordance with organizational and industry standards.  
• Execute environmental scans, assessments and forecasting to support business decisions.  
• Keep current with automotive trends and issues, and interdependent relationships in the broader transportation industry sectors to improve work performance and guide career development.  
• Communicate information between customers and varying internal service departments (e.g. technicians, sales, parts, warranty) to assist the flow of operations and ensure accurate services are rendered.

The Motorcycle and Powersports Product Repair Techniques program will be your gateway to the motorcycle and power sports industry. Through training in the enviable Ashtonbee campus, Ontario’s largest transportation training facility, you'll learn essential diagnostic skills, practice hands-on techniques and gain the theoretical knowledge to best position yourself for employment in this exciting field. The best part? No previous experience is necessary. The program will teach you everything you need to know. 

What can I expect?
Program instructors are not only connected to the industry but are also seasoned professionals with real-world experience who are committed to your success. 

You'll spend about 60 per cent of your time learning the theory and technique to build a solid base of knowledge on motorcycle and powersports repair. Not only will you learn essential diagnostic skills that you'll use throughout your career, but the offering will also cover a complete range of technical training in areas such as workplace practices, welding, mechanical systems, workplace safety and computers.

Because hands-on practice is the best way to learn a skill, you'll spend the remaining 40 per cent of program time practicing and honing your skills in spacious, modern and well-equipped labs.

What will I have when I’m done?
You'll graduate with a base of knowledge and skills that will improve your job prospects and propel you into an excellent career. You'll also have a valuable certificate from a well-known and prestigious school, which has been trusted by the industry for more than 40 years, that you can use to help secure employment or an apprenticeship.

Because the Motorcycle and Powersports Product Repair program is based on the Small Engine and Level 1 Motorcycle Technician apprenticeship curriculum, you'll have the opportunity to earn credit toward your apprenticeship requirement. You'll also have the potential to obtain a certification in manufacturer parts and service online systems.

Centennial College's Developmental Services Worker program is highly regarded by established professionals, graduates, families, service agencies and people who have intellectual disabilities.

The two-year college diploma program falls under the School of Community and Health Studies and will offer a strong foundation in the field of supporting people with intellectual and developmental disabilities. This health program's curriculum will reflect best practices, current and relevant knowledge and address up-to-date issues. It will emphasize a deep understanding of:

•  The life experiences of people who have disabilities 
•  The nature of intellectual disabilities, developmental disabilities and Autism
•  Valued social roles
•  Advocacy
•  Critical and reflective thinking
•  Problem solving
•  Effecting positive change
•  Communication and teamwork
•  Personal support requirements and techniques
•  Teaching skills
•  Time management
•  Accessing resources

Helping people to fill valued social roles as a part of society, teaching and the provision of personal and educational support are among some of the skills you'll develop. These skills will be applied through in-class hands-on practice as well as field placement opportunities. As such, the Developmental Services Worker program will ensure you're equipped with the critical skills and knowledge to start your career directly upon graduation.

Once you complete the Developmental Services Worker program, you'll support individuals of all ages who have intellectual or developmental disabilities. Support can be provided to individuals in their homes, at work, in schools and to their families. Your goal as a developmental services worker will be to enhance the capacity of people with intellectual or developmental disabilities to function in all aspects of community living and to support their full inclusion in all aspects of society.

Please note: This program is taught using a combination of modalities. Courses may be delivered face-to-face, online, or in a blended/hybrid combination of both online and traditional classroom teaching

As a Developmental Services Worker program grad, you'll have the ability to:

• Conduct yourself in an ethical, competent and accountable manner in all professional relationships;
• Provide person-directed supports and services that respect and promote self-determination for people with developmental disabilities;
• Provide for the safety of people with developmental disabilities, self and others in compliance with all applicable legislation, regulations and standards of practice;
• Support the health and well-being of people with intellectual disabilities;
• Employ and adapt formal and informal strategies to support the learning of people with developmental disabilities;
• Provide leadership in the development of inclusive communities;
• Develop strategies and plans that lead to improved personal job performance and the maintenance of you own well-being.

The Paralegal- Court and Tribunal Agent diploma program is intended to provide students with the training required to become licensed paralegals in Ontario pursuant to the requirements of the Law Society Act. Upon completion of this program, students will gain theoretical knowledge and practical experience in the areas of law in which licensed paralegals may practice. The program emphasizes the development of written and oral advocacy skills in all areas of authorized paralegal practice,  ethics and practice management. In semester four, classroom instruction is enhanced by a field placement in a law-related setting.

The Centennial College Social Service Worker program will prepare you to be a critical practitioner, advocate, problem solver and agent of social change as you examine the expanding professional roles and responsibilities of social service workers within a rapidly changing society.

As a Social Service Worker student, you'll develop the knowledge, skills and values to support diverse individuals, families, groups and communities to enhance their individual and collective well being. 

This two-year college diploma program will integrate the principles, philosophies, skills and theories of social service work from an anti-oppressive and social justice framework. Themes related to professional competencies, group dynamics, interprofessional practice, interpersonal communication, counselling, community development, advocacy, social movements and social policies will be examined. Through critical thinking and reflective practice, meanwhile, you'll identify how values and ideologies contribute to the construction of social problems and solutions.

As a graduate of the Social Service Worker program, you'll meet the educational requirements for registration as a social service worker in the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

Program Highlights

• The Social Service Worker program curriculum is reviewed on an annual basis to ensure courses are current, relevant, and based on evidence-based research and best practices in the field.
• Program faculty members are all trained in social service work and social work practice, and have extensive knowledge, expertise and field experience.
• During your two years in the program, you'll have the opportunity to obtain a Stackable Certificate in Indigenous Studies: First Peoples in Canada. 
• Two specialized field placements will provide you with valuable opportunities to integrate classroom learning, knowledge and skills in professional practice. Facilitated two days per week in the third semester and four days per week in the fourth semester, these experiences may include a variety of settings (governmental services, community centres, settlement agencies, social service agencies, shelters, residential group homes, employment counselling agencies and educational institutions, among others).
• As a Social Service Worker student, you'll have the opportunity to apply for an international field placement in your final semester. The program has a history of strong partnerships with global organizations.
• Learning experiences will include community engagement, developing and writing funding proposals, social action plans as well as simulated client interviews and assessments.
• You'll have the opportunity to engage in interprofessional collaboration and practice with other programs within the College community, such as Early Childhood Education, Police Foundations, Community and Justice Services, and Nursing.

Successfully completing the Social Service Worker program will give you the ability to:

1. Develop respectful and collaborative professional and interpersonal relationships that adhere to professional, legal, and ethical standards aligned to social service work.
2. Record information accurately and communicate effectively in written, digital, verbal and non-verbal ways, in adherence to privacy and freedom of information legislation, in accordance with professional and workplace standards.
3. Integrate a practice framework within a service delivery continuum, addressing the needs of individuals, families and communities at micro, mezzo, macro and global levels, and work with them in achieving their goals.
4. Plan and implement accessible and responsive programs and services, recognizing the diverse needs and experiences of individuals, groups, families and communities, and meeting these needs.
5. Examine current social policy, relevant legislation, and political, social, historical, and/or economic systems and their impacts for individuals and communities when delivering services to the user/client.
6. Develop strategies and approaches that support individual clients, groups, families and communities in building the capacity for self-advocacy, while affirming their dignity and self-worth.
7. Work from an anti-oppressive, strengths-based practice, recognizing the capacity for resilience and growth of individuals and communities when responding to the diverse needs of marginalized or vulnerable populations to act as allies and advocates.
8. Develop strategies and approaches to implement and maintain holistic self-care as a member of a human service profession.
9. Work with individuals, groups, families and their communities to ensure that service provider strategies promote social and economic justice, and challenge patterns of oppression, discrimination and harassment, and sexual violence with clients, coworkers and communities.
10. Develop the capacity to work with the Indigenous individual, families, groups and communities while respecting their inherent rights to self-determine, and to identify and address systemic barriers that produce ill-effects, developing appropriate responses using approaches such as trauma informed care practice.
11. Develop creative approaches to social service work practice that meet social enterprise objectives and the needs of a changing workforce.

The Early Childhood Education program at Centennial College is committed to ensuring you'll be prepared to become a leader in the profession. The program has consistently received KPI distinction awards for Employer Satisfaction and graduates are respected as professionals.

As a student in the Early Childhood Education program, you'll learn to provide high standards of care to children and their families. This highly regarded offering will teach you to take responsibility for observing the needs of individual and groups of children, and create well-planned, stimulating and responsive programs. You'll come to understand the needs of infants, toddlers, pre-school and school-aged children.

Rich classroom experiences will offer you a range of opportunities to understand the content as professors employ a variety of strategies so you'll be able to practice and apply what you learn. Supporting this program are Centennial College’s two state-of-the-art early childhood education centres. Used as lab schools, these centres, located in East York and at Progress Campus, will allow you observe and/or practice in a high-quality childcare setting.

Program Highlights

• You'll experience practical experiential learning through three field placements in the community, working directly with infants or toddlers, pre-school and school-aged children.
• Qualified and experienced supervisors will support you during the field placement to ensure your learning is optimized.
• During the third or fourth semesters, opportunities will be available to work in full-day kindergarten environments.
• In semesters 3 and 4, a block placement will be incorporated to maximize your ability to solidify skills.
• This program is committed to respond to and reflect current trends and directions in the field and profession.
• Highly skilled faculty will create stimulating learning opportunities in the classroom that will address a range of learning styles.

The Automotive - Motive Power Technician program is for you if you've ever wondered how an engine works or what makes a transmission drive.

With an emphasis on motor vehicle technology, this dynamic and inclusive offering's theoretical and practical Motive Power Technician courses will prepare you for work in the transportation industry. The trade-relevant skills and knowledge you'll acquire will help you undertake challenging positions in a variety of employment opportunities.

In keeping with Ministry and the Ontario College of Trades standards, the program will deliver content that meets the requirements for Level 1 and Level 2 in-school apprenticeship training. Additionally, you'll actively participate in comprehensive hands-on training activities in fully-equipped modern transportation lab facilities.

Graduates will receive a Motive Power Technician Diploma and will be credited with all two levels of Automotive Service Technician apprenticeship in-school training.

If you're looking for a challenging and rewarding experience where wrenches and technology meet, you'll find it in Centennial's Motive Power program.

Co-op Option
The program's co-op option will provide you with the opportunity to gain hands-on experience while you work one term as a paid employee in the field. This opportunity will not only allow you to put classroom learning into practice, but it will also provide valuable contacts for future careers. For more information on the Co-op option, please go here.

The Auto Body Repair Techniques program is a one-year offering that will lead to an entry-level career in the auto body industry – even if you have no previous experience.

Based on the Level 1 apprenticeship curriculum, with some valuable additions, the Auto Body Repair Techniques courses will cover theoretical knowledge and practical skills to ensure you have a competitive edge in the auto body repair field. Graduates will receive an Auto Body Repair Certificate and will be credited with Level 1 of the Ontario Auto Body and Collision Damage Repairer (310B) Apprenticeship in school training. You apply for this Prior Learning Acknowledgement Recognition (PLAR) through your Ministry Training Consultant once you become a registered Apprentice.

Among included topics will be:

• Personal and shop safety
• Vehicle and body construction
• Detailing and refinishing equipment maintenance
• Applied mechanical systems
• Mathematics
• Communication
• Trade tools and shop equipment
• Non-structural repair fundamentals
• Refinishing surface preparation
• Oxyacetylene and gas metal arc welding

During about 40 percent of program time, you'll gain hands-on practice in a spacious, state-of-the-art auto body lab that's outfitted with new equipment. By learning from faculty members who have years of industry experience and are committed to seeing you succeed by helping you maximize your skills, you'll become confident in your abilities.

Once you complete your studies, you'll have the opportunity to gain credit for your apprenticeship requirements. As a graduate, in one year you will have earned an Ontario College Certificate and the first level of the Auto Body and Collision Damage Repair Apprenticeship. You will then be ready to start your journey as a registered Apprentice which will prepare you to return to school for your level 2 on a traditional apprenticeship.

The Truck and Coach - Motive Power Technician program will combine theoretical knowledge and hands-on experience to prepare you for the truck and coach field — one of the economy's largest industries.

To ensure you'll be career-ready, Truck and Coach Technician courses will emphasize applied mechanics and vehicle dynamics as well as component design and repair. In addition to the traditional trade subject areas, you'll receive advanced instruction in areas such as HVAC (refrigeration), preventative maintenance and fixed operations management. English and general education will also be included. This combined selection of courses is designed to prepare you to be an employer's candidate of choice.

Because the program is based on the Truck and Coach Technician apprenticeship curriculum standards, you'll meet the requirements for Level 1 and 2 in-school apprenticeship training. You'll also be able to work in many different areas of the truck and coach industry, including in a repair facility as an apprentice, in administrative/managerial roles and with parts departments/suppliers.

Program Highlights

• You'll have access to one of Canada's largest transportation training centres at Centennial College's Ashtonbee Campus
• You'll learn about truck and coach technologies in modern facilities with training aids that are relevant to industry expectations and standards.
• This program will combine technical training and college academic courses, with both lectures and labs incorporated into your studies.

In the Pre-Health Sciences Pathway to Certificates and Diplomas program, you'll take science subjects, for example, science and science just as arithmetic and correspondences. This two-semester endorsement program will set you up for your future instructive and profession objectives. Endless supply of the Pre-Health Sciences Pathway to Certificates and Diplomas program, with satisfactory scholarly standing, you might be qualified to move straightforwardly into Centennial College's Practical Nursing and different projects. 

The Centennial College Pre-Health Sciences Pathway to Certificates and Diplomas courses are for you in case you're Considering school projects, for example, Practical Nursing*, Healthcare Environmental Services Management, Fitness and Health Promotion, Nutrition and Food Service Management, Massage Therapy, Esthetician and Food Service Worker; Exploring a school science program toward your future profession objective; Acquiring scholarly confirmation accreditations expected to enter school level science projects; or Seeking science courses required for post-optional projects and have not completed secondary school or finished science courses.