Diploma in Health Office Administration

at Conestoga College - Brantford Campus Canada

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

Supply Chain Management - Global
The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders. This program has been approved for advanced standing towards attaining the Certified SCMP Designation. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

In an increasingly complex working environment, the services of a competent human resources professional are highly valued. Thriving organizations employ these practitioners to manage their most important resource: the people who make things happen. The optional co-op stream includes one co-op work term.Courses in this program are based on the Human Resource Professionals Association (HRPA) competency framework and meet the academic requirements for the HRPA designation.

The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders.

Today's competitive, global businesses require office professionals to be responsible to manage the administrative tasks that support their challenging, dynamic office environments. Employers need office administrators with exceptional computer skills, efficient document processing skills, the ability to communicate professionally, and the organizational expertise to keep the office running smoothly.

In this two-year diploma program, students develop their technical, communication and interpersonal skills. With a wide variety of hands-on practical experience built into the program and emphasis on critical thinking, ethical decision-making and problem-solving skills, graduates are fully trained to meet the demands of today's challenging office environment. At the end of the program, students will have the opportunity to showcase their skills by participating in a 90-hour field placement position in a local business.

This one-year certificate program is designed for students who wish to acquire a general education in the arts and sciences while having the flexibility to explore further educational options within the college or pursuing a degree at a local university. Students will acquire knowledge and skills in communication, critical thinking and research, while exploring contemporary issues in today's global society. Students will select and explore a topic of interest through the construction of a research project, paper, and portfolio that culminates in a presentation to an audience. During this program, students will participate in a course that will enable them to discover career opportunities. In the second semester, students will consult with their program coordinator to select from a variety of post-secondary courses in disciplines of their choice. The program is designed to allow students to explore options that meet future academic goals either through selecting courses in a major discipline or courses eligible for credit transfer to local university partners (courses are subject to availability). After successful completion of this program, students may wish to transfer to the Two-year General Arts and Science Diploma program, apply to programs within Conestoga College, or pursue further education at other institutions.

Accelerate your career by learning best practices, tools, techniques and cutting-edge technologies to be a successful Business Analyst in today's data-driven digital economy. The role of the business analyst is evolving from just gathering requirements to one helping align and drive organizational strategy. In this Ontario College Graduate Certificate program, you will discover how to enable change in an organization by articulating needs and recommending solutions that deliver value to stakeholders. You will develop the ability to write detailed requirements for system changes and enhancements and ensure system changes are well tested by developing test cases and managing defect resolution along with coordinating user acceptance testing. A solid grasp of the end-to-end process of making effective decisions with data will give you an edge to facilitate enhanced decision making. In addition, you will learn leading industry software to build a solid skills portfolio in data modelling, emerging technologies, project management, and change and risk management.

In just 30 weeks, graduates of the Data Processing and Reporting program are prepared to assume roles entering and organizing data in an office role. You will develop the skills and strategies required to interact with customers in a professional and appropriate manner in a diverse business environment. This Ontario College Certificate program prepares you to use various electronic data applications, while gaining hands-on experience to organize data, visually present data, develop basic data reports, validate accuracy of data and support digital marketing platforms. Through a variety of projects, case studies and interactive learning opportunities, you will develop the workplace interpersonal skills needed to support all phases of your career. A field placement is included; allowing you to translate theoretical knowledge from the classroom into applied practice in a workplace setting. 

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to take on more progressive responsibilities in today’s increasingly complex and dynamic health care environment. With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices, and medical transcription, coupled with current business computing applications, bookkeeping, and office management procedures ensure that graduates are in-demand in a wide variety of health care settings.In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health care organization.

This one-year certificate program is designed to support students as they prepare to enter a variety of career-based academic programs in the human service fields. The program will strengthen students’ academic skills and assist them in developing greater knowledge and awareness of the range of human service career options. Through intentionally designed program activities, students will engage with relevant career programs in order to develop a fuller understanding of the professional requirements of those programs and determine personal suitability and fit.

Note:
Upon successful completion of the Human Services Foundation program (diploma stream), students may apply to a number of Conestoga College programs, such as Early Childhood Education; Recreation and Leisure Services; Social Services Worker; Educational Support; and Protection, Security and Investigation.
Upon successful completion of the Human Services Foundation program (degree stream), students may apply to Conestoga's Bachelor of Community and Criminal Justice or Bachelor of Early Learning Program Development degree programs.