Graduate Certificate in Global Business Management & Supply Chain Management - Global (Bundle Program)

at Conestoga College - Brantford Campus Canada

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organization skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the manager's behalf and ensure the manager successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strengthen verbal and written communication, and develop expertise in administrative procedures and processes. Graduates of this program will be ready to become integral parts of the leadership team in any business by providing support for the activity of the senior executive group. 
 

Global Business Management
The Global Business Management graduate program provides an internationally-focused body of knowledge and skills for individuals interested in extending their business understanding beyond the domestic environment. The curriculum emphasizes the skills and knowledge necessary to operate in different roles within international cultural, legal and political contexts. This broad-based program will explore the field of management both in theory and through practical applications considering different organizational lenses. Graduates will be eligible to apply for the FITT (Forum for International Trade Training) diploma, and the CITP (Certified International Trade Professional) designation (subject to one year of work experience).

Supply Chain Management - Global
The Supply Chain Management - Global program prepares students for careers in the fields of logistics, procurement, supply chain and operations. Through extensive practical learning activities, students enhance their knowledge of supply chain concepts applicable to a variety of sectors. Graduates will be well-prepared to support the management of job functions by examining the connections between strategic objectives, stakeholder expectations, and supply chain design, functions, processes and roles; determining the value-added and financial implications of supply chain decisions and design on business profitability, efficiency and stakeholder satisfaction; using risk mitigation tools and strategies; reviewing supply chain activities and transactions for compliance with relevant policies, standards, legal, regulatory and contractual obligations; collaborating with, and using leadership and communication skills to build strategic relationships with a diversity of stakeholders. This program has been approved for advanced standing towards attaining the Certified SCMP Designation. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments. 

This program provides students with the necessary knowledge and skills to perform effectively in entry-level bookkeeping positions in business and industry. The program focuses on day-to-day operational bookkeeping and managerial accounting in a computerized business environment. 

With today’s technological advancements, Automotive Service Technicians need to possess skills in overall repair and maintenance, in addition to advanced technology. Conestoga’s Motive Power Technician – Automotive Service diploma program will provide you with the opportunity to develop skills in all of these areas. With a focus on hands-on training to complement the in-class theory, you will be well-positioned to enter this high demand trade area. In addition to the core trade-related skills, this program also prepares you to take on related roles within the automotive industry including business development, shop and parts management; and a variety of other alternative options to a traditional technician career. For those interested in further developing their technical skills, the second year of the program will enable you to delve deeper into related topics such as electric hybrids, engine failure analysis and electrical diagnostics and repair. As a graduate of the diploma program, you will have an opportunity to receive automatic exemption from Levels 1 and 2 of the Automotive Service Technician apprenticeship in-school training should you choose to pursue that career pathway. 

This program is designed for individuals whose profession involves significant project management activities. The program provides a formal background in project management processes and principles to complement practical application on-the-job. The content of the program incorporates the Project Management Body of Knowledge (PMBOK®) which is an international standard for project management training. The program is targeted for a breadth of organizations and does not focus on any one specific business or industry.

This graduate certificate program will provide students with the theoretical and practical knowledge and skills to manage projects from inception to completion. Projects range from basic work projects to increasingly more complex projects for stakeholders in all sectors of the economy.

In an increasingly complex working environment, the services of a competent human resources professional are highly valued. Thriving organizations employ these practitioners to manage their most important resource: the people who make things happen. The optional co-op stream includes one co-op work term.Courses in this program are based on the Human Resource Professionals Association (HRPA) competency framework and meet the academic requirements for the HRPA designation.

In just 30 weeks, graduates of the Reception and Customer Service program are prepared to assume roles in a front desk or customer service role. You will develop the skills and strategies required to interact with customers in a professional and appropriate manner in a diverse business environment. This Ontario College Certificate program prepares you to use various office equipment and technologies, while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, and purchasing and inventory management. Through a variety of projects, case studies and interactive learning opportunities, you will develop the workplace interpersonal skills needed to support all phases of your career. A field placement is included; allowing you to translate theoretical knowledge from the classroom into applied practice in a workplace setting.

Program Outcomes

• Employ customer service strategies, practices, techniques and technologies for reception and front office administration to perform various required tasks specific to the role both individually and as part of a customer service team.
• Build rapport with customers and team members using relevant communication styles and strategies to provide professional customer care.
• Manage various customer service and collaborative situations using interpersonal skills, critical thinking strategies, and relevant negotiation and conflict resolution skills to ensure a professional level of customer care.
• Support business needs specific to the role using the IT tools available to produce documents, electronic communications, spreadsheets and presentations.
• Evaluate career-related personal values, strengths, and opportunities to support career goals and the development of a personal and professional career plan.
• Employ professional workplace behaviours to locate and maintain work in a variety of environments and successfully manage workplace expectations.
• Adhere to workplace laws, organizational structure, and ethics that impact job maintenance and employee rights and responsibilities

The Occupational Health, Safety and Wellness (OHSW) graduate program provides a focused body of knowledge and skills for individuals interested in developing and building their knowledge and skills in occupational health, safety and wellness. In today's work environment, a balance of work and personal wellness is critical from both the personal and organizational perspective. The workplace is a priority target setting for health promotion initiatives as set out by the World Health Organization, with the end goals of protecting and promoting both individual and organizational well-being. Therefore, employers are required to manage occupational health, safety and wellness from a legal perspective, and have moral and ethical imperatives to do so. Additionally, there is an economic advantage to employers who seek to maximize productivity and engagement in the workplace since healthy workers are more productive, more engaged, and have lower absenteeism and presenteeism rates.

The program is designed to provide students with a solid foundation in how occupational health, safety and wellness initiatives can be developed and implemented in businesses and organizations to address these imperatives. Students will research and analyze existing health, safety and wellness trends and utilize that research to develop programs that address health, safety and wellness concerns within the workplace.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

If you enjoy troubleshooting complex problems, utilizing some of the latest technology and working with your hands, consider taking a program leading to a career as an automotive service technician. Through a combination of hands-on activities and theory-based classes, graduates from the Motive Power Fundamentals - Automotive Repair certificate program are well-positioned to enter and be successful working in this trade area. Throughout the duration of your program, you will develop a strong foundation of technical skills needed for the automotive field.
You will develop safe working practices in the use of tools, machinery, and equipment and will apply fundamental communication, documentation, information technology, and computer skills to support a motive power-related work environment. To round out your training, you will be introduced to the basics of running a motive power business and relevant legal issues.
As a graduate of the certificate program, you will have an opportunity to receive automatic exemption from Level 1 of the Automotive Service Technician apprenticeship in-school training should you choose to pursue that career pathway.