Certificate in Network Technical Support

at Conestoga College - Doon Campus Canada

Applied research is designed to answer specific questions aimed at solving practical problems. While fundamental research answers the initial question of how things work, new knowledge acquired from applied research has specific objectives in the form of products, procedures or services. The pace of change in the applied research and information mobilization has never been as fast as today. Whether designing, implementing, and evaluating applied research projects, or targeting and tailoring research evidence for decision-making, people who engage in applied research create meaning and impact across multiple sectors. In this graduate certificate program, you will learn practical research methodologies, data analytics, data visualization, and knowledge mobilization to accelerate the impact of applied research. The second semester allows you to work in interdisciplinary teams to implement your skills in an applied research impact project. In addition to this hands-on experience, you will have the opportunity to expand your real-world practice through an optional co-op term.

Business Analytics
The need for business analytics in today’s fast-paced world necessitates that employees possess the skills, technologies, and practices for continuous exploration and investigation of past business performance to gain insight into what happened and why. A well-trained business analyst will use the insights to help drive change and business planning within organizations. You will learn how to describe, interpret, and inform business decisions in specific areas of data-driven business. You will improve your data literacy skills and develop an analytic mindset that will help you make strategic decisions based on data. The Business Analytics Ontario College Graduate Certificate program focuses on two of the four types of analytics used in business - Descriptive Analytics and Diagnostics Analytics. Using these two types of analytics, you will practice summarizing data findings to communicate what is currently going on in business and help stakeholders see what contributed to the outcome of your findings.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

Business - Marketing is a two-year diploma program designed for people seeking a high-level overview of the marketing industry. The program focuses on the fundamental principles of marketing and gives graduates hands-on skills to gain employment in the marketing industry.The program offers courses in advertising, graphic design, internet, research, sales, events and retail while developing teamwork, communication and general business skills. In addition, students participate in the design and presentation of marketing, advertising and event plans.Conestoga College is an Accredited Partner of the Canadian Professional Sales Association (CPSA). This program is accredited by the CPSA Institute as providing all 35 hours of pre-requisite education toward the Certified Sales Associate designation, the first level of the Graduated Certification Framework. Students successfully completing this program will earn their Sales Certificate from the CPSA Institute. Learn more about the CPSA Institute professional designations here.

Senior management require strong administrative and analytical support, relying on assistants, business, and office managers with technical competency, superior organizational skills, the ability to manage conflicting demands and a variety of responsibilities. Graduates will be able to coordinate activities on the executive's behalf and ensure the executive successfully navigates through a multitude of functions and responsibilities. Students will complete courses designed to develop proficiency in the use of integrated software and financial processes, apply managerial principles and processes, strenBe at the forefront of content creation in immersive environments with this one-year graduate certificate in Virtual Reality Production. Within the program, you will examine the use of Extended Reality (XR) in various industries including entertainment, manufacturing, healthcare, and education, as well as look at future applications of the technology. Using leading-edge hardware and software and through the creation of VR content, you will discover how to enhance the user experience through human-centered design techniques, storytelling methods, environment construction, character development, and user navigation. Students come together from multiple related disciplines such as Animation, Game, IT, Film and Television to combine traditional and emerging technologies and techniques to create engaging immersive experiences.

An exciting career in the nutrition and food industry starts here. This program is designed to equip students with a strong management aptitude and the expertise needed to work in a variety of careers in the nutrition and food industries. This innovative program emphasizes the evidenced-based nutritional care of people from all ages and stages of life, providing instruction in community and clinical nutrition management, as well as in the marketing and promotion of nutritious living. Students will further receive instruction in food service and human resource management, highlighting innovation in menu development, customer service and product selection. Financial management of food services, food safety, food sciences, professional practice and quality management will be integrated throughout the program, to best prepare students for the food and nutrition workplace. Instruction will include integrated online, classroom, and simulation opportunities, to provide students with the opportunity to practice their practical skills prior to entering into the workforce. Additionally, students will participate in a hybrid practicum placement in food and nutrition management in the final semester of the program to consolidate their learning.

Public service is service that is performed for the benefit of the public or its institutions, usually through employment in either a government or a non-profit organization. This graduate certificate program provides students with the skills, knowledge and practical experience critical to a career in public service. Students will learn about the inner workings of government at the municipal, provincial and federal levels. The program will address issues such as public ethics, policy formulation, government and public sector structures, leadership, and management. Through the program, students will develop skills in critical thinking, analytical communications and problem-solving to pursue a career as a public servant. The optional co-op stream includes one co-op work term.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum overall SWA of 3.75 (80% session weighted average) with no dropped or failed courses.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages for more details.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

This program provides students with the laboratory skills, technical knowledge, fundamental understanding, and employability skills for careers in Biotechnology and Life Science industries. Students will experience an integrated curriculum and applied learning environment that focuses on scenarios relevant to current innovations in the growing fields of Biotechnology and Life Sciences. The program offers independent and collaborative opportunities to develop personally and professionally, and to perform laboratory duties in compliance with all legislative guidelines. Training includes practical and technical instruction in several areas including biology, biochemistry, microbiology, analytical chemistry, cell culture, molecular biology, and computer applications. Graduates of the Biotechnology Technician program will compete in emerging professions within diverse sectors of the bio-economy including: environmental, agricultural, food, pharmaceutical and biomedical technologies, analytical chemistry, and many other exciting fields.

If you are attracted to modern manufacturing technologies and enjoy working with machines, this skills-based program will appeal to you. It prepares you for entry into the tool and die/tool maker skilled trade or related career in the manufacturing sector, including apprenticeship. You will learn the high-precision hand fitting, positioning, aligning and assembly techniques involved in the production of stamping dies. Also, the program incorporates a number of months of paid co-op education work, and covers all the learning outcomes for Level 1 and Level 2 of the related apprenticeship program in Ontario. As a graduate of this program, you may not be required to complete the in-school apprenticeship training or take an exemption exam for Levels 1 and 2 should you choose to pursue a tool and die maker apprenticeship. The optional co-op stream includes two back-to-back co-op work terms.

Applying to the Co-op Stream

• All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
• To be considered for admission to the co-op stream, students are required to achieve a minimum 65% session weighted average as well as successful completion of Precision Machining Theory I (MACH1940) and Precision Machining Practice I (MACH1955).
• Students who are not admitted into the Co-op stream or students in the non-co-op stream will have co-op semesters off instead of participating in co-op work terms. These off semesters enable students to gain part-time or full-time work or volunteer experience to build their resume and/or can catch up on academic work if scheduling permits.

Co-op Information

• Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages.
• The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
• Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.

Conestoga's Bachelor of Public Relations degree was the first to be approved in Ontario and the fourth of its kind in Canada. Public relations is the management of communication between an organization and its public. Public relations specialists work in employee communication, media relations, investor relations, marketing communication and other specialized communication functions. This profession demands strong communication skills, diplomacy, strategic thinking and the ability to understand complex issues, and Conestoga's Bachelor of Public Relations degree responds with a case-based approach. The goal is to provide graduates with the critical thinking skills and the practical experience required to manage reputations, responses, and relationships on behalf of their organization.We offer students the opportunity to combine their learning with paid co-op terms to allow students to apply theory to public relations practice. Courses in public relations management, global public relations, business and project management, and the ethics and philosophy of public relations offer unique perspectives.Students will be encouraged to join one of several professional organizations during their degree program. Professional development, networking, and volunteerism are of tremendous benefit to the public relations graduate throughout their career.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.