Graduate Certificate in Health Care Administration and Service Management

at Conestoga College - Doon Campus Canada

Career Development Practitioner is a three-semester (one-year) graduate certificate program that prepares graduates to enter the career development sector. The world of work is rapidly changing and new careers are emerging to meet current and future workforce needs. Career Development Professionals provide information, advice, and guidance related to career exploration, skill acquisition, job search, and maintenance. This one-year graduate (three semesters) certificate program provides training to enter and/or advance in the field of career development such as career and employment advisors, career resource specialists, job developers, or career management professionals. This program may also appeal to practitioners working in the field who want to gain additional formal training, job coaching experience, or attain their Career Development Practitioner designation. Graduation from the program provides the full academic component and partial fulfillment of work experience hours for certification by the Career Development Practitioners' Certification Board of Ontario (CDPCBO).

Social service workers play an important role in ensuring the well-being of our society. In this program, students will gain knowledge to enhance relationships and develop skills to work with all segments of the population, individuals, families and community. The program places emphasis on enhancing self-awareness, emotional maturity and respect for diversity and inclusion. Skills in counselling, group work, and community development are developed through role-playing, simulations and meaningful field experiences. Additional studies in family interventions and sustainability of services support graduates to develop a strong foundation for social service practice.

Note:
Successfully completing the Human Services Foundation certificate program prior to applying to the Social Service Worker diploma program is an opportunity to obtain a year of personal growth and education that may contribute to your success in this career-focused program.

Design Foundations is an intensive one-year certificate program that is intended for students who are interested in exploring a career in applied design and communications. This foundation year provides an opportunity to create a competitive and individual design portfolio, demonstrating skills in 2D and 3D design, drawing, life drawing, colour theory, idea development, presentation skills, portfolio development, digital production, design history, and written communication. 

Students experience a year of goal-setting, guidance, skill development and refinement through a variety of hands-on projects. Students will plan, implement, and present visual communications in a wide range of media. Completion of this studio-based program will effectively prepare students for acceptance into a variety of programs leading to careers in the design and communication fields.

This program would be of interest to graduates of engineering degree or diploma programs wanting to expand their knowledge into the practical applications of AC and DC power for motion and propulsion. In this program you will be provided with opportunities for practical training in various electrical lab environments. Applications of AC/DC motors, transformers, inverters, batteries and chargers as well as programmable logic controllers are explored. These types of technologies are typically found in electric drives operating throughout industrial manufacturing and primary industries such as pulp and paper, metals and mining, power generation, elevators, escalators as well as moving walkways and electric transportation systems. The program will help you develop leadership skills, as well as the ability to manage complex industrial processes and teams effectively in order to meet business goals. It includes quality assurance, process and project management with a focus on meeting challenges in an industrial environment from operational and strategic perspectives. By the time you graduate, you will have an understanding of advancements in manufacturing processes, communications, human resources and safety practices so you can effectively contribute in today's industrial sector.

Program Outcomes

• Integrate control system functions and tools to support automation solutions for new electrical equipment.
• Plan, design and maintain new control systems and networks to integrate with existing systems and equipment.
• Configure and maintain network motor, drive and control systems, ensuring correct grounding, isolation and protection.
• Prepare and use tools to audit and test control system networks to comply with industry specifications and standards
• Analyze control and system design models to ensure accurate customer requirements prior to implementation
• Make management level decisions within a production environment in alignment with organizational and strategic goals.
• Evaluate operating conditions for production equipment to ensure it is operated in compliance with occupational health and safety regulations and established standard operating procedures.
• Create written, oral and graphical communications that are professional and accurate.
• Negotiate and resolve conflict in an interdisciplinary setting to support an effective team environment.

The Health Care Administration and Service Management program will provide those with health care credentials with leadership theories and practical applications specific to the health care environment. The curriculum is geared toward providing a wide base of professional skills in a health care context such as finance, communication, human resources, leadership, operations, and critical thinking.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

Business Analytics
The need for business analytics in today’s fast-paced world necessitates that employees possess the skills, technologies, and practices for continuous exploration and investigation of past business performance to gain insight into what happened and why. A well-trained business analyst will use the insights to help drive change and business planning within organizations. You will learn how to describe, interpret, and inform business decisions in specific areas of data-driven business. You will improve your data literacy skills and develop an analytic mindset that will help you make strategic decisions based on data. The Business Analytics Ontario College Graduate Certificate program focuses on two of the four types of analytics used in business - Descriptive Analytics and Diagnostics Analytics. Using these two types of analytics, you will practice summarizing data findings to communicate what is currently going on in business and help stakeholders see what contributed to the outcome of your findings.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

The two-year Office Administration - Legal program provides students with a specialization in legal administrative procedures and processes to meet the needs of an increasingly global and technologically advancing legal industry. 

In the first year, students build strong technological, administrative, and communication skills, and are introduced to office procedures specific to the legal environment. Students begin their legal studies with an introduction to civil litigation and legal accounting.

In the second year, students continue to apply substantive and procedural law to the production of legal documentation in the areas of family law, litigation, real estate, wills and estates, and corporate law. Students receive extensive administrative training, with an emphasis on problem-solving skills, by completing client files and accounting procedures, integrating a variety of current computer programs and specialized legal software.

Throughout the program, students are exposed to a wide variety of hands-on practical applications with an emphasis on organizational, critical thinking and problem-solving skills. As a capstone to the program, students showcase their skills by completing a 90-hour work placement.

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Massage therapists are important members of the interprofessional health care team, working with a broad range of patients. Massage therapy consists primarily of hands-on manipulation of the soft tissues of the body, specifically, the muscles, connective tissue, tendons, ligaments and joints for the purpose of optimizing health, through engagement not only of the musculoskeletal system but also of the neurological and circulatory systems. The Massage Therapy program is geared towards those individuals with an interest in health care and helping people, an aptitude for science and problem solving, and direct hands-on application of skills. This three-year advanced diploma is designed to meet the educational requirements for certification, through examination, as a Registered Massage Therapist by the College of Massage Therapists of Ontario. This fully-integrated program covers the basic biological sciences such as anatomy and physiology, massage therapy specific knowledge and skills, and clinical reasoning and therapeutic decision making.