Graduate Certificate in Information Technology Business Analysis

at Conestoga College - Guelph Campus Canada

This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.
The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today's market place.

Program Outcomes

• Communicate technical information to management, engineering-manufacturing and sales marketing groups, through the use of relevant language, graphics and computer skills.
• Create value for an enterprise by identifying and supporting the role of quality as a strategic element.
• Identify issues, opportunities, and performance metrics using current and relevant tools such as Value Stream mapping and process mapping.
• Apply knowledge, skills, and practical procedures of process quality measurement and improvement to transactional and business processes, as well as manufacturing processes and material.
• Apply analytical reliability methods to support the design, engineering, and management of reliability activities throughout the life cycle of a product.
• Apply various statistical tools such as measurement system analysis, process capability and design of experiments to baseline performance and effect process improvement.
• Apply the principles of project management using relevant computer software.
• Analyze and present data using advanced computer applications and statistical software
• Identify, select, and implement relevant techniques for the establishment and maintenance of optimal customer/supplier relationships.
• Undertake root cause analysis to determine the source of potential quality issues and formulate appropriate solutions.
• Utilize analytical techniques in order to establish and develop efficient and effective delivery of products and services.

To effectively contribute in today's manufacturing sector it is important for you to have an understanding of project direction, manufacturing design software, communications, human resources and safety practices. If you are a graduate of an engineering or engineering technology program and want to expand your knowledge, the Applied Manufacturing Management – Design Integration program will be of interest to you. This Ontario College Graduate Certificate will help you prepare to make an effective start in supervisory or managerial teams within a manufacturing environment. In this program you will apply project lifecycle techniques, the ability to utilize and integrate complex manufacturing design software, and team management skills that will aid in meeting industry goals. Through theoretical and practical courses you will be exposed to real life situations that arise in the workplace. You will work individually and in groups using current software to simulate the management of manufacturing initiatives while incorporating quality assurance, process and project management techniques. You will focus on meeting challenges in a production environment from both operational and strategic perspectives in this management-tailored program.

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Project Management
Learn how to manage simple to complex projects from start to finish, and become a critical part of an organization’s most exciting achievements. Develop the skills you need to oversee project management activities such as planning, managing scope, costs, time while balancing client expectations. Learn organizational Agility with practices such as Scrum. Establish goals for your project team and lead them to overcome obstacles to achieve success, meeting stakeholders needs. Earn project management education hours towards a variety of certifications: Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile Scrum Master (ASM), Risk Management Professional (RMP), or Agile Certified Practitioner (ACP) designations. Interested in taking this program on a part-time basis? It's possible to complete this program while still working full-time and fulfilling your other commitments.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to take on more progressive responsibilities in today's increasingly complex and dynamic health care environment.

With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices, and medical transcription, coupled with current business computing applications, bookkeeping, and office management procedures ensure that graduates are in-demand in a wide variety of health care settings.

In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health care organization.

Program Outcomes

• Coordinate the completion of administrative and non-invasive clinical tasks and workflow using integrated health care knowledge and skills to meet deadlines and priorities in a variety of health care settings.
• Assess and respond to patient needs specific to the hospital context within scope of practice, incorporating awareness of medical priorities, availability of resources and attention to detail.
• Create and maintain health information to ensure compliant, confidential, secure, accessible and organized records and documents in health care settings.
• Integrate health care terminology and anatomy and physiology concepts to interpret and transcribe health care documents proficiently in support of client care.
• Create, edit and produce business and health care documents, correspondence and reports accurately and proficiently using appropriate technologies and applications.
• Incorporate therapeutic communication skills and strategies in interactions with diverse clients, families, colleagues, the community and other members of the health care team.
• Produce accurate and timely financial and client billing records for a variety of health office environments through completion of the billing cycle ensuring compliance with external and internal regulatory requirements.
• Compile information from a variety of sources to produce educational documents and provide basic health care information to support positive client outcomes.
• Demonstrate professional conduct which adheres to current legislation, professional standards and expectations of the health care community.

If you enjoy troubleshooting complex problems, utilizing some of the latest technology and working with your hands, consider taking a program leading to a career as an automotive service technician. Through a combination of hands-on activities and theory-based classes, graduates from the Motive Power Fundamentals – Automotive Repair certificate program are well-positioned to enter and be successful working in this trade area. Throughout the duration of your program, you will develop a strong foundation of technical skills needed for the automotive field. You will develop safe working practices in the use of tools, machinery, and equipment and will apply fundamental communication, documentation, information technology, and computer skills to support a motive power-related work environment. To round out your training, you will be introduced to the basics of running a motive power business and relevant legal issues. As a graduate of the certificate program, you will have an opportunity to receive automatic exemption from Level 1 of the Automotive Service Technician apprenticeship in-school training should you choose to pursue that career pathway.

Have you rebuilt your dirt bike? Perhaps you've piped your sled? Or maybe you enjoy riding but have never attempted repairs. Regardless of your experience, if you are a motorcycle and power sport enthusiast, turn your passion into a career by enrolling in this program. Through a combination of hands-on activities and theory-based classes, graduates from the Motive Power Techniques - Motorcycle and Power Sport Vehicles Repair certificate program are well-positioned to enter and be successful working in this trade area. Throughout the duration of your program, you will develop a strong foundation of technical skills needed for the motorcycle trade. Additionally, you will receive training on the unique aspects of snowmobiles, all-terrain vehicles and jet skis. Our large shop facility features a work area with a motorcycle lift, computer terminal and overhead workstation lighting for each student.
You will develop safe working practices in the use of tools, machinery, and equipment and will apply basic communication, documentation, information technology, and computer skills to support a motive power-related work environment. To round out your training, you will be introduced to the basics of running a motive power business and relevant legal issues.
As a graduate of the certificate program, you will have an opportunity to receive automatic exemption from Level 1 of the Motorcycle Technician apprenticeship in-school training should you choose to pursue that career pathway.

With today’s technological advancements, Automotive Service Technicians need to possess skills in overall repair and maintenance, in addition to advanced technology. Conestoga’s Motive Power Technician – Automotive Service diploma program will provide you with the opportunity to develop skills in all of these areas. With a focus on hands-on training to complement the in-class theory, you will be well-positioned to enter this high demand trade area. In addition to the core trade-related skills, this program also prepares you to take on related roles within the automotive industry including business development, shop and parts management; and a variety of other alternative options to a traditional technician career. For those interested in further developing their technical skills, the second year of the program will enable you to delve deeper into related topics such as electric hybrids, engine failure analysis and electrical diagnostics and repair. As a graduate of the diploma program, you will have an opportunity to receive automatic exemption from Levels 1 and 2 of the Automotive Service Technician apprenticeship in-school training should you choose to pursue that career pathway. 

Predictive Analytics
To be successful in business today, you need to be proactive, forward thinking, and able to anticipate outcomes and behaviours based upon the data you collect. Predictive analytics is an area of statistics that deals with extracting information from data and using it to predict trends and behaviour patterns. If you have a background in computer science, computer programming, mathematics, or statistics and enjoy working with statistical data, then this could be the program for you. In this Ontario College Graduate Certificate in Predictive Analytics, you will learn about statistical applications for data analysis, data modeling practices, and big data analytical techniques. Through individual and group activities and case studies, you will use predictive modeling and analytical techniques to bring together the management, information technology, and business modeling processes in order to make predictions about future trends. Businesses and industries can use the patterns found in the data to identify risks and opportunities for future decisions and effectively interpret data for their benefit.

Financial Technology
The field of financial technology is evolving as it responds to the challenges facing the 21st century financial sector. This means that professionals employed in the field must be equipped to support diverse client groups such as individuals and company-based financial institutions. If you have a background in the computer industry, finance or other related fields, and are ready to attain in-depth competencies to help consumers and businesses track, manage, and facilitate their finances, this Ontario College Graduate Certificate program will be of interest to you. Through a variety of projects, case studies and interactive learning opportunities, and using current and relevant resources to support the latest trends in financial technology, you will develop the skills needed to help individuals and businesses secure their finances. You will study topics such as applications, emerging market trends, artificial intelligence, entrepreneurship and management. In just eight months, graduates will be job-ready to take the lead in the financial technology industry in various roles such as Business Analyst, Blockchain Business Analyst, Financial Technologist and other roles related to financial technology.

The Business Administration - Management (BAM) program is designed for students whose career goals include business management, self-employment or entrepreneurial ventures.The variety of courses in this program will provide students with a big-picture understanding of all major areas of business (finance and accounting, marketing and sales, human resource management and supply chain and operations), competitive skills and forward thinking for today’s evolving workforce. This program helps students develop their skills as a management generalist, offering maximum flexibility in their career choices. Students gain an understanding of the theory and skills needed for the practical applications of modern management techniques used in a variety of corporate, government and non-profit entities, as well as in small business ventures.Students in the BAM program gain exposure to real-life working environments through a variety of innovative structured activities. These may include research projects, guest speakers, consulting projects with local industry, mentoring opportunities, plant tours, computer simulations, cases, reflective exercises and role-playing. Students who graduate from this program with an overall average of 70% or more are eligible for entry into Year 3 of the four-year International Business Management degree program.