Graduate Certificate In Process Quality Engineering

at Conestoga College - Guelph Campus Canada

This one-year, full-time, graduate certificate program provides students with a broad business and technical background in computer applications, database applications, data communications, programming, data design and systems analysis and design. This program provides the student with programming experience and the skills necessary to analyze and design Information Technology (IT) based solutions.In the Computer Applications Development program, students benefit from specialized courses taught by highly qualified industry experts. As a result, students should expect to have classes scheduled up until 8:00 p.m.The optional co-op stream includes one co-op work term.

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

This unique two-year graduate certificate program is geared to experienced internationally educated nurses holding a four-year bachelor's degree in nursing. The program will support you in acquiring essential nursing knowledge and skills required to practice within the Canadian healthcare system, with a focus on caring for seniors throughout the continuum of care. You will learn from experienced nursing faculty in active learning environments such as state-of-the-art nursing laboratories and immersive simulation suites. Emphasis is placed on development of professional practices including nursing assessment, intervention, care planning, and critical inquiry and evidence-informed decision making. The program is developed based on the College of Nurses of Ontario professional standards and entry to practice competencies for Registered Nurses. Learning of Canadian nursing practices will occur through a variety of evaluation methodologies including, scholarly writing, case studies, projects, presentations, and simulated patient encounters. You will apply theory to practice during field placement in diverse healthcare settings including medicine, surgery, complex continuing care, and long-term care. This program provides you with extensive hands-on clinical experience, including over 400 placement hours. In addition, in preparation for the nursing registration examination, you will complete NCLEX and OSCE style courses.

Today's competitive, global businesses require office professionals to be responsible to manage the administrative tasks that support their challenging, dynamic office environments. Employers need office administrators with exceptional computer skills, efficient document processing skills, the ability to communicate professionally, and the organizational expertise to keep the office running smoothly.

In this two-year diploma program, students develop their technical, communication and interpersonal skills. With a wide variety of hands-on practical experience built into the program and emphasis on critical thinking, ethical decision-making and problem-solving skills, graduates are fully trained to meet the demands of today's challenging office environment. At the end of the program, students will have the opportunity to showcase their skills by participating in a 90-hour field placement position in a local business.

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to take on more progressive responsibilities in today's increasingly complex and dynamic health care environment.

With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices, and medical transcription, coupled with current business computing applications, bookkeeping, and office management procedures ensure that graduates are in-demand in a wide variety of health care settings.

In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health care organization.

Program Outcomes

• Coordinate the completion of administrative and non-invasive clinical tasks and workflow using integrated health care knowledge and skills to meet deadlines and priorities in a variety of health care settings.
• Assess and respond to patient needs specific to the hospital context within scope of practice, incorporating awareness of medical priorities, availability of resources and attention to detail.
• Create and maintain health information to ensure compliant, confidential, secure, accessible and organized records and documents in health care settings.
• Integrate health care terminology and anatomy and physiology concepts to interpret and transcribe health care documents proficiently in support of client care.
• Create, edit and produce business and health care documents, correspondence and reports accurately and proficiently using appropriate technologies and applications.
• Incorporate therapeutic communication skills and strategies in interactions with diverse clients, families, colleagues, the community and other members of the health care team.
• Produce accurate and timely financial and client billing records for a variety of health office environments through completion of the billing cycle ensuring compliance with external and internal regulatory requirements.
• Compile information from a variety of sources to produce educational documents and provide basic health care information to support positive client outcomes.
• Demonstrate professional conduct which adheres to current legislation, professional standards and expectations of the health care community.

The need for business analytics in today’s fast-paced world necessitates that employees possess the skills, technologies, and practices for continuous exploration and investigation of past business performance to gain insight into what happened and why. A well-trained business analyst will use the insights to help drive change and business planning within organizations. You will learn how to describe, interpret, and inform business decisions in specific areas of data-driven business. You will improve your data literacy skills and develop an analytic mindset that will help you make strategic decisions based on data. The Business Analytics Ontario College Graduate Certificate program focuses on two of the four types of analytics used in business - Descriptive Analytics and Diagnostics Analytics. Using these two types of analytics, you will practice summarizing data findings to communicate what is currently going on in business and help stakeholders see what contributed to the outcome of your findings.

To effectively contribute in today's manufacturing sector it is important to have an understanding of project direction, manufacturing design software, communications, human resources, and safety practices. If you are a graduate of an engineering or engineering technology program and want to expand your knowledge, the Applied Manufacturing Management – Design Integration program will be of interest to you. This Ontario College Graduate Certificate will help you prepare to make an effective start in supervisory or managerial teams within a manufacturing environment. You will apply project lifecycle techniques, the ability to utilize and integrate complex manufacturing design software, and team management skills that will aid in meeting industry goals. Through theoretical and practical courses, you will be exposed to real life situations that arise in the workplace. You will work individually and in groups using current software to simulate the management of manufacturing initiatives while incorporating quality assurance, process and project management techniques. You will focus on meeting challenges in a production environment from both operational and strategic perspectives in this management-tailored program.

Trucks and buses are critical to a successful economy by moving people and products to their final destinations. Train for a career that is in demand and keeps these vital modes of transportation on the road. Through a combination of hands-on activities in our state-of-the-art shops and theory-based classes, graduates from the Motive Power Techniques - Truck and Coach Repair certificate program are well-positioned to enter and be successful working in this trade area. Throughout the duration of your program, you will develop a strong foundation of technical skills needed for the truck and coach trade.
You will develop safe working practices in the use of tools, machinery, and equipment to complete the repair of engines, transmissions, drive trains and electrical/electronic components, and will apply basic communication, documentation, information technology, and computer skills to support a motive power-related work environment. To round out your training, you will be introduced to the basics of running a motive power business and relevant legal issues.
As a graduate of the certificate program, you will have an opportunity to receive automatic exemption from Level 1 of the Truck and Coach Technician apprenticeship in-school training should you choose to pursue that career pathway.

Program Outcomes

• Inspect, and test truck/coach operation and components in compliance with manufacturers' recommendations.
• Assess and diagnose basic truck/ coach engine systems and components.
• Inspect and test basic truck/coach electrical, electronic, fuel and emission systems and components.
• Assess and diagnose basic truck/coach drive train systems and components.
• Inspect and test basic truck/coach suspension, steering, wheel-end assemblies and brake systems and components.
• Disassemble and reassemble components to required specifications.
• Test and inspect truck/coach basic hydraulics and pneumatics systems and subsystems.
• Use information technology and computer skills to access data concerning repair procedures and manufacturers' updates.
• Prepare logs, records, and documentation to appropriate standards.
• Build and maintain customer relations by following ethical business practices.
• Develop and use personal and professional strategies and plans to improve professional growth, job performance, and work relationships.
• Complete all assigned work in compliance with occupational, health, safety, and environmental law; established policies and procedures; codes and regulations; and in accordance with ethical principles.
• Apply basic knowledge of the operating principles to truck and coach systems, subsystems and related components.
• Perform soldering operations, welding and cutting using oxy fuel welding using GMAW.

To be successful in business today, you need to be proactive, forward thinking, and able to anticipate outcomes and behaviours based upon the data you collect. Predictive analytics is an area of statistics that deals with extracting information from data and using it to predict trends and behaviour patterns. If you have a background in computer science, computer programming, mathematics, or statistics and enjoy working with statistical data, then this could be the program for you. In this Ontario College Graduate Certificate in Predictive Analytics, you will learn about statistical applications for data analysis, data modeling practices, and big data analytical techniques. Through individual and group activities and case studies, you will use predictive modeling and analytical techniques to bring together the management, information technology, and business modeling processes in order to make predictions about future trends. Businesses and industries can use the patterns found in the data to identify risks and opportunities for future decisions and effectively interpret data for their benefit.

The Business Administration - Management (BAM) program is designed for students whose career goals include business management, self-employment or entrepreneurial ventures.The variety of courses in this program will provide students with a big-picture understanding of all major areas of business (finance and accounting, marketing and sales, human resource management and supply chain and operations), competitive skills and forward thinking for today’s evolving workforce. This program helps students develop their skills as a management generalist, offering maximum flexibility in their career choices. Students gain an understanding of the theory and skills needed for the practical applications of modern management techniques used in a variety of corporate, government and non-profit entities, as well as in small business ventures.Students in the BAM program gain exposure to real-life working environments through a variety of innovative structured activities. These may include research projects, guest speakers, consulting projects with local industry, mentoring opportunities, plant tours, computer simulations, cases, reflective exercises and role-playing. Students who graduate from this program with an overall average of 70% or more are eligible for entry into Year 3 of the four-year International Business Management degree program.