Certificate in Personal Support Worker

at Conestoga College - Waterloo Campus Canada

Computer Applications Development (Optional Co-op)
This one-year, full-time, graduate certificate program provides students with a broad business and technical background in computer applications, database applications, data communications, programming, data design and systems analysis and design. This program provides the student with programming experience and the skills necessary to analyze and design Information Technology (IT) based solutions.In the Computer Applications Development program, students benefit from specialized courses taught by highly qualified industry experts. The optional co-op stream includes one co-op work term.

Software Quality Assurance and Test Engineering (Optional Co-op)
This program will deepen students' understanding of the testing paradigms, methodologies and tools utilized throughout the software development process. Software quality assurance requires an awareness of what constitutes quality software from the point of view of an end user, a developer, and a business, and how to create a process that can lead to quality software. Software quality control requires an awareness of how to most effectively and efficiently test the results of a software development project. As a comprehensive program, this graduate certificate will cover a wide range of topics, but ready students for the in-demand field of software quality assurance and software quality control. The optional co-op stream includes one co-op work term.

Today's manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality assurance organizational opportunities.

Program Outcomes:-

• Implement and document quality processes that ensure conformance to international quality standards.
• Evaluate the results of experiments for process improvement and product development to form recommendations using various process improvement tools.
• Evaluate quality issues, opportunities, and performance metrics using current and relevant tools such as Statistical Process Control (SPC) and Root Cause Analysis.
• Lead advanced product quality planning activities in an industrial environment using accepted quality assurance techniques including Failure Modes and Effects Analysis (FMEA) and Production Part Approval Process (PPAP).
• Plan the implementation of quality management processes within an industrial organization using accepted philosophies.
• Select the correct device or instrument to accurately measure product parameters and conduct a Measurement System Analysis (MSA).
• Conduct audits for Quality and Environmental systems in order to report findings and recommendations to both internal and external stakeholders.
• Apply test procedures and techniques to confirm that product design requirements are met.
• Communicate technical information effectively to customers and various internal stakeholders in management, engineering, manufacturing, marketing, and sales.
• Interpret information from a variety of technical and specialized sources to support quality processes.

The one-year Hospitality Operations - Food and Beverage certificate program is designed to provide students with balanced training, combining theory and practical experience in the specific skills involved in the preparation, service and control of food and beverages.

This program is designed to develop entry-level practical skills needed in the plumbing trade. Safe and practical application of plumbing techniques and methods relating to residential and commercial installation and repair will be covered. Skills training will include identification of fittings and plumbing-related materials and plumbing joinery in accordance with industry safety standards and the Ontario Plumbing Code. 

This two-year graduate certificate is designed to provide students with the skills and knowledge to effectively initiate, plan, control and commission construction projects. Students will study the investment appraisal of development projects; planning, scheduling, budgeting and control of construction project; and soft skills related to effective leadership, communication and negotiation. Students will learn to integrate construction methods, building code, and lean construction techniques into their projects. Learning will be enhanced through the use of case studies, group work and field trips. The capstone project will enable students to apply, integrate and synthesize knowledge learned into a real-world project. The co-op or guided career management term will provide students with an opportunity to apply and practice knowledge and skills in preparation for the work environment. This program will prepare students to take various professional certification exams with main focus on CAPM (Certified Associate Project Manager), PMP (Project Management Professional), PQS (Professional Quantity Surveyor designation) and Gold Seal certification. The optional co-op stream includes one co-op work term instead of the Guided Career Management course. A laptop is required for in-class assignments and project work.

Note: This program is designed for international students wishing to pursue studies in the field of construction management.

Do you want to make a difference? Do you want to teach English as a second language? Become one of Conestoga's grads, teaching and managing ESL programs throughout Ontario.This 340-hour program includes applied in-class and practicum experience and is recognized by TESL Canada (Standard II) and by TESL Ontario.Graduates of the Teaching English as a Second Language (TESL) graduate certificate gain the knowledge and skills for successful English language teaching through active learning and 50 hours of observing and teaching.Practicum placements occur in community-based programs such as Language Instruction for Newcomers to Canada (LINC) and/or within English for Academic Purposes (EAP) settings at college or university, preparing students for today's world of English language learning and teaching in Canada or abroad.Conestoga's teaching faculty are passionate educators who bring extensive credentials and English language teaching experience across a variety of English language programs.Conestoga's TESL program meets and exceeds the standards of TESL Canada and TESL Ontario. Part 1 is recognized by TESL Canada (Standard I). Part 2 is recognized by TESL Canada (Standard II) and by TESL Ontario.The program is offered full-time in class or part-time online.

This unique program provides in-depth theory and hands-on training for the brick and stone masonry trade. Located at the Waterloo campus, Conestoga's Masonry Centre provides the ideal setting to work with brick, stone, and a variety of other masonry materials. You will be given many opportunities to design and construct masonry walls and features in a safe and efficient manner; and will also learn to safely and properly operate hand and power tools, as well as equipment used by masons on a construction site. Additionally, you will also gain valuable knowledge about vital aspects of the brick and stone trade in Canada, including heritage masonry and refractory masonry, as well as commercial and residential applications. A graduate of this program may be exempt from the Level 1 in-school apprenticeship training should they choose to pursue a Brick and Stone apprenticeship.

This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

Quality Assurance - Manufacturing and Management
Today’s manufacturing sector requires highly skilled individuals with in-depth knowledge of current quality assurance, problem solving, and management practices. If you have the desire to be part of a quality movement, and want hands-on experience with the tools to support your career goals, then this program will be of interest to you. This two-semester Quality Assurance Manufacturing and Management Ontario College Graduate Certificate will provide you with the knowledge and techniques to improve the delivery and quality of goods and services. This program focuses on the use of modern quality improvement and problem solving methods that support the achievement of performance excellence in manufacturing and associated business processes. A combination of theoretical and practical learning opportunities will prepare you for a variety of management and quality focused career opportunities.

Process Quality Engineering
This advanced-level graduate certificate program provides individuals with the knowledge and techniques to improve the delivery and quality of products and services. The material that is taught in this program can be applied within any area of an organization. The focus of this program is on the achievement of performance excellence through the use of modern quality improvement methods. The program develops the skills required to perform process quality roles in a broad range of organizations and sectors.The program content aligns favourably with selected American Society of Quality's (ASQ) Bodies of Knowledge. This program is non-industry specific as it provides the proficiencies demanded by organizations in today’s market place.

This program will teach the practical and scientific knowledge needed to understand small-scale artisanal cheese production as well as larger scale manufacturing. It offers a whole system perspective on cheese making, from animal husbandry and welfare, forage and feed, dairy production, and milk quality. The program covers both the science and art of cheese making by exploring raw and pasteurized milk theory, cheese microbiology, coagulants, curdling mechanisms, and starters. In-classroom theory sessions as well as hands-on and observational cheese making, will focus on the production of lactic, hard, soft, and traditional cheeses. After learning to make cheeses, focus shifts to affinage, with attention to ripening cultures, climate control, rind treatment, and handling throughout the aging process.