Advanced Diploma in Supply Chain and Operation Management in Business Administration (Co-op Optional)

at Durham College - Oshawa Campus Canada

Crossing borders and spanning oceans, supply chain is a global industry that provides endless opportunities for skilled professionals who can plan, control, execute and optimize a product’s flow from point of origin to point of consumption in the most economical way possible. Each major phase of a product’s movement through the supply chain has its own distinct business process and discipline, and supply chain professionals have the unique knowledge and skillset needed to effectively manage the intricacies of this process.

The Supply Chain Management – Global program is a strong choice for students with previous education or experience in business administration or operations, and will deepen their understanding of the complexity and interconnectedness of roles, work processes, transactions and stakeholders within and between supply chains, and the impact supply chain decisions can make on an organization’s financial prosperity.

This joint Durham College and Ontario Tech University (Ontario Tech) diploma-to-degree program will enable you to earn both credentials in only four years. Experience the best of both learning environments while on the journey to a rewarding career in the computer systems technician field.

In today’s world of personal computers, networking and applications, computer systems technicians are in high demand. After acquiring the expertise required to build, maintain and repair the latest in technology, you will test-drive new ideas and restore old favourites to working order. You will learn in state-of-the-art labs from professors who are connected to industry. This program is built on partnerships with some of the most influential names in networking today, including Cisco, IBM and Microsoft.

The two-semester General Certificate pathway provides students with a high degree of choice and flexibility. This program is designed for students who are looking to determine their long-term academic or career goals as well as students who have specific academic/career pathways beyond the other General Arts and Science pathways. Students can earn credit towards other Durham College programs. The General Certificate provides opportunities to refine essential academic skills and develop the foundational knowledge needed to help ensure success in subsequent post-secondary studies. This program also allows students to familiarize themselves with post-secondary life, expectations, surroundings, and opportunities.

As more organizations rely on data to drive corporate planning and decision-making, increasingly sophisticated business intelligence and data tools are being used to meet the need for extensive data collection and manipulation. This allows industry to quickly respond to organizational and market opportunities. The Data Analytics for Business Decision Making graduate certificate will prepare you for a career in this high-demand area by teaching you the knowledge and skills that you need to support real-world business decision-making and planning through data insights, data management and data science.

This joint Durham College (DC) and Ontario Tech University (Ontario Tech) diploma-to-degree program will enable you to earn your college diploma and university degree in only four years. Experience the best of both learning environments while on the journey to a rewarding career in business. Build a solid foundation in business theory as well as experience hands-on learning in various areas of entrepreneurship such as business plan writing, digital marketing, mentorship, and starting a new business venture on campus at DC.

Please note that while the Entrepreneurship major has been suspended at Ontario Tech University, students in this university transfer program are able to complete a Bachelor of Commerce and choose from other major options.

Professionals with knowledge in international business can help organizations understand marketing, law, trade and finance as they apply to the global village we live in. As a professional in this field you may investigate, analyze, administer and manage human, physical and operational resources, as well as complex strategic and practical management issues. In particular, you will gain skills in strategic decision-making, and conducting operational and marketing analysis for business firms on a global scale. Graduates of this program often work on cross-functional and global project teams in order to serve their clients.

Durham College is a Platinum Accredited Partner of the Forum for International Trade Training (FITT – www.FITTforTrade.com). This partnership means that Durham College offers an international business program that has been validated by FITT as meeting their high standard of industry excellence. Students registered in our FITT-accredited program have a direct link to FITT and its full range of global trade credentials.

The healthcare industry in Canada and around the world is growing rapidly. To help meet the demand, health care has turned to new and innovative medical technologies to improve diagnosis, monitoring and treatment. In doing so, healthcare providers have become dependent on the technology to function properly, to be available and to be managed in a cost-effective and efficient manner by qualified biomedical engineering technologists. As a graduate of this program, your skill set will include the ability to assess current and innovative medical technology, as well as purchase, install, calibrate, maintain and manage the life-cycle of critical medical equipment. Biomedical engineering technologists are essential members of any healthcare team because they have these skills.

Regardless of industry, supply chain and operations management is at the heart of every business, which is why the skills developed in this program are in such high demand. Faced with an increasingly global business world, employers are actively seeking our Supply Chain and Operations Management graduates for their job-ready skills in complex problem solving, analytics, decision-making and communications. Students with an interest in business who enjoy making things better and are drawn to the idea of no two work days ever being the same will thrive in this field. Graduates enter the workforce ready to take the diverse, exciting, and rewarding career opportunities that are currently outpacing the professionals available to fill them.

In this program, you will develop knowledge of business processes and management tools to develop demand forecasts; evaluate suppliers’ capabilities to ethically source purchased goods and services; use technology, including SAP® and Microsoft Excel/Project; and develop supply chain plans and schedules to efficiently produce goods or services that meet quality expectations and the needs of the global markets. You will also learn industry-standard practices including Six Sigma, Total Quality Management, Just-in-Time, Lean Principles, and Project Management. Led by knowledgeable faculty with strong ties to industry, this program also provides many opportunities for real-world learning experiences through either field placement or co-op work terms. You will also be able to earn industry credentials, including the SAP-UA Student Recognition Award and Microsoft Office Specialist Certification in Excel, to help you stand out to employers in a competitive market.

NOTE: Students enrolling in this program are required to purchase their own laptop. For specific hardware and software requirements for this program click here.

Supply chain and operations management is the core functional area of any business. Supply chain and operations managers obtain, develop and manage the resources required to deliver goods and services to clients. This includes contributing to key decisions involving:

• Purchasing/Procurement
• Operations  planning and scheduling
• Supply chain management
• Quality assurance
• Facilities management
• Inventory management
• Transportation, distribution and logistics

Graduates are well-positioned to pursue a variety of professional accreditations with professional organizations including:

• Association for Supply Chain Management (ASCM) - Certified in Production and Inventory Management
• Supply Chain Management Association (SCMA) - Supply Chain Management Professional (SCMP) designation
• Project Management Institute (PMI) – Certified Associate in Project Management

After completing one year of business study, you may choose to graduate with a certificate in Business Fundamentals. After two years of study, you may choose to graduate with a diploma in Supply Chain and Operations – Business.

Students will have two options to gain valuable skills in the workforce and will either complete a field placement or a co-operative education (co-op) experience. Students completing the field placement will participate in an unpaid work placement completed during semester 6. Students who qualify for the co-op experience will complete a four-month paid work experience in between second and third year of their program.

Co-operative education (co-op)

The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Business Administration – Supply Chain and Operations Management Advanced Diploma program will be invited to apply to the co-op option during their first year of study. Entrance to the co-op option is limited and the processes for securing a work term are competitive.  Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third years of their program. Students interested in co-op may also apply to transfer to the co-op internship option of their program which would extend the work integrated learning opportunity to 4 consecutive work terms.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

This program is approved by the ADR Institute of Ontario (ADRIO) and students in the program receive a 16-month student membership with ADRIO. This program is also approved by the Ontario Association for Family Mediation (OAFM) and Family Dispute Resolution Institute of Ontario (FDRIO).

If you are a university or college graduate or a professional wishing to gain additional conflict resolution skills, as well as an Ontario college graduate certificate, this program will provide you with the tools, knowledge, and practice to effectively negotiate, analyze and resolve conflict in various settings such as:

• Workplace
• Family
• Community
• Education
• Health care
• Human resources
• Justice
• Advocacy

This program also offers an experiential learning component that enables you to participate in the operation of Campus Conflict Resolution Services.

Program Learning Outcomes

• Complete all work in a manner consistent with professional ethics and practice, mediation process and skills, a respect for self, others, and relevant law and legislation.
• Adhere to legal and professional ethics in the practice of delivering services to de-escalate, prevent, and resolve conflict.
• Recognize and analyze conflict situations.
• Determine the nature and degree of conflict within informal and formal settings by assessing client relationships and interactions.
• Select and apply appropriate conflict resolution and negotiation skills and techniques to enable parties to prevent and/or resolve conflicts.
• Resolve differences within workplaces, communities, and families by utilizing interest-based conflict resolution skills and techniques.
• Engage in reflective practice to build skill and professional competency.
• Create and implement personal and professional development plans to achieve ongoing competence in the practice of mediation and/or alternative dispute resolution professional practice.
• Analyze and produce documents required in the practice of mediation and/or alternative dispute resolution.
• Produce documents required in the practice of conflict resolution and mediation according to industry standards.
• Collaborate with colleagues, clients, and other stakeholders to enhance professional working relationships.
• Collaborate with colleagues, clients, and community to enhance professional working relationships.
• Apply knowledge of specialized substantive and procedural laws as they relate to mediation and/or alternative dispute resolution.
• Work within the legal parameters and the scope of practice for conflict resolution practitioners by following relevant substantive and procedural laws.
• Utilize time management, project management, and administration skills to meet client needs.
• Utilize management and administration skills in a mediation and/or alternative dispute resolution practice.
• Conduct intake meetings to gather, screen, and disseminate information required to identify issues, uncover interests, and determine the appropriate approach for resolving differences.
• Conduct interviews to gather, screen, and disseminate information required in mediation and/or alternative dispute resolution situations.
• Facilitate discussion with clients to explore the options and associated processes for resolving family disputes.
• Explain the process, principles, techniques and significance of mediation and/or alternative dispute resolution and how they apply to family disputes.
• Contribute to collaborative discussion about the application of restorative justice principles as viable alternatives for repairing harm and restoring relationships.

If you have an interest in human behaviour and a desire to help others improve their quality of life then this interdisciplinary program is for you. Develop the in-demand skills of implementing Applied Behaviour Analysis to support individuals across the lifespan with developmental issues or disabilities, including Autism Spectrum Disorder, acquired brain injury, addiction or dementia. In addition, students will learn about the applications of Cognitive Behavioural Therapy, acceptance and mindfulness-based therapies and the impact these therapies can have on these populations.

Through a comprehensive mix of theoretical, research and applied courses, students will develop in-demand professional competencies that link the science, clinical, communication and ethical aspects of behavioural science.

Beginning with the development of a strong foundation in behaviour analysis, introductions to psychology and research and methods for developing therapeutic communication skills, the program progresses to the study of complex concepts in human behaviour and applications.