Certificate in Personal Support Worker

at Durham College - Oshawa Campus Canada

Web developers act as a vital bridge between the design of a website and back-end coding to create a seamless user interface by applying traditional design methods to emerging technologies while being flexible, creative and quick to respond to the design challenges of the ever-changing digital landscape.

Building on the fundamentals of interactive media design, this program prepares students for an exciting career in the field of web design and web development. Delivered by the School of Media, Art & Design, students will have access to the latest software and web technologies in studios built specifically for interaction and web design. Unlike other web development programs, students will approach interactive elements through a creative lens to develop the graphic and technical skills to become highly competent designers and deliver dynamic, cross-media content in a complex and competitive business environment. With the knowledge, skills and experience necessary to design and develop web content for all digital platforms, graduates will be familiar with the latest trends and techniques when entering the workforce.

This joint Durham College (DC) and Ontario Tech University (Ontario Tech) diploma-to-degree program will enable you to earn your college diploma and university degree in only four years. Experience the best of both learning environments while on the journey to a rewarding career in business. Build a solid foundation in business theory as well as experience hands-on learning in various areas of entrepreneurship such as business plan writing, digital marketing, mentorship, and starting a new business venture on campus at DC.

Please note that while the Entrepreneurship major has been suspended at Ontario Tech University, students in this university transfer program are able to complete a Bachelor of Commerce and choose from other major options.

Crossing borders and spanning oceans, supply chain is a global industry that provides endless opportunities for skilled professionals who can plan, control, execute and optimize a product’s flow from point of origin to point of consumption in the most economical way possible. Each major phase of a product’s movement through the supply chain has its own distinct business process and discipline, and supply chain professionals have the unique knowledge and skillset needed to effectively manage the intricacies of this process.

The Supply Chain Management – Global program is a strong choice for students with previous education or experience in business administration or operations, and will deepen their understanding of the complexity and interconnectedness of roles, work processes, transactions and stakeholders within and between supply chains, and the impact supply chain decisions can make on an organization’s financial prosperity.

For students who want the best of both worlds, this joint Durham College and Ontario Tech University (Ontario Tech) diploma-to-degree program will enable you to earn your diploma and degree in only four years. Learning from industry-connected professors, you will develop your knowledge of accounting using the latest tools and technology in order to gain the skills employers need. You will be exposed to QuickBooks Online, QuickBooks Desktop, Sage 50 and Profile. You will also have the opportunity to earn Microsoft Office specialist certifications. Experience the best of both learning environments while on the journey to a career in accounting.

For students who want the best of both worlds, this joint Durham College and Ontario Tech University (Ontario Tech) diploma-to-degree program will enable you to earn your diploma and degree in only four years. Regardless of industry, supply chain and operations management is at the heart of every business, which is why the skills developed in this program are in such high demand. Faced with an increasingly global business world, employers are actively seeking our graduates for their job-ready skills in complex problem solving, analytics, decision-making and communications. Students with an interest in business who enjoy making things better and are drawn to the idea of no two work days ever being the same will thrive in this field. Graduates enter the workforce ready to take the diverse, exciting, and rewarding career opportunities that are currently outpacing the professionals available to fill them.

In this program, you will develop knowledge of business processes and management tools to develop demand forecasts; evaluate suppliers’ capabilities to ethically source purchased goods and services; use technology, including SAP® and Microsoft Excel; and develop supply chain plans and schedules to efficiently produce goods or services that meet quality expectations and the needs of the global markets. You will also learn industry-standard practices including Six Sigma, Total Quality Management, Just-in-Time, and Lean Principles. Led by knowledgeable faculty with strong ties to industry, this program also provides many opportunities for real-world learning experiences through the design of the curriculum.  You will have the opportunity to earn additional credentials in your program to help you stand out to employers in a competitive market. You can earn the following globally recognized certificates by taking Microsoft Office Specialist (MOS) exams as part of your computer courses:

• Microsoft Office Specialist: Word Associate (COMP1209)
• Microsoft Office Specialist: PowerPoint Associate (COMP1209)
• Microsoft Office Specialist: Excel Associate (COMP2209)
• Microsoft Office Specialist: Excel Expert (COMP 2206)

This program is approved by the ADR Institute of Ontario (ADRIO) and students in the program receive a 16-month student membership with ADRIO. This program is also approved by the Ontario Association for Family Mediation (OAFM) and Family Dispute Resolution Institute of Ontario (FDRIO).

If you are a university or college graduate or a professional wishing to gain additional conflict resolution skills, as well as an Ontario college graduate certificate, this program will provide you with the tools, knowledge, and practice to effectively negotiate, analyze and resolve conflict in various settings such as:

• Workplace
• Family
• Community
• Education
• Health care
• Human resources
• Justice
• Advocacy

This program also offers an experiential learning component that enables you to participate in the operation of Campus Conflict Resolution Services.

Program Learning Outcomes

• Complete all work in a manner consistent with professional ethics and practice, mediation process and skills, a respect for self, others, and relevant law and legislation.
• Adhere to legal and professional ethics in the practice of delivering services to de-escalate, prevent, and resolve conflict.
• Recognize and analyze conflict situations.
• Determine the nature and degree of conflict within informal and formal settings by assessing client relationships and interactions.
• Select and apply appropriate conflict resolution and negotiation skills and techniques to enable parties to prevent and/or resolve conflicts.
• Resolve differences within workplaces, communities, and families by utilizing interest-based conflict resolution skills and techniques.
• Engage in reflective practice to build skill and professional competency.
• Create and implement personal and professional development plans to achieve ongoing competence in the practice of mediation and/or alternative dispute resolution professional practice.
• Analyze and produce documents required in the practice of mediation and/or alternative dispute resolution.
• Produce documents required in the practice of conflict resolution and mediation according to industry standards.
• Collaborate with colleagues, clients, and other stakeholders to enhance professional working relationships.
• Collaborate with colleagues, clients, and community to enhance professional working relationships.
• Apply knowledge of specialized substantive and procedural laws as they relate to mediation and/or alternative dispute resolution.
• Work within the legal parameters and the scope of practice for conflict resolution practitioners by following relevant substantive and procedural laws.
• Utilize time management, project management, and administration skills to meet client needs.
• Utilize management and administration skills in a mediation and/or alternative dispute resolution practice.
• Conduct intake meetings to gather, screen, and disseminate information required to identify issues, uncover interests, and determine the appropriate approach for resolving differences.
• Conduct interviews to gather, screen, and disseminate information required in mediation and/or alternative dispute resolution situations.
• Facilitate discussion with clients to explore the options and associated processes for resolving family disputes.
• Explain the process, principles, techniques and significance of mediation and/or alternative dispute resolution and how they apply to family disputes.
• Contribute to collaborative discussion about the application of restorative justice principles as viable alternatives for repairing harm and restoring relationships.

The Computer Systems Technician program is the perfect vehicle to launch a rewarding career in computer assembly, installation, configuration and troubleshooting. You will learn from industry-connected professors in new, state-of-the-art labs. This program is built on partnerships with some of the most influential names in networking today, including Cisco, IBM and Microsoft. Graduates will be able to help support computer users throughout an entire organization by deploying desktop and laptop systems, assisting users with day-to-day tasks, supporting help desk environments, troubleshooting networking issues and rolling out emerging technologies that will give their organization a competitive advantage.

NOTE: Students enrolling in this program are required to purchase their own laptop.

This program will provide you with the technical skills and expertise required to work in the high-demand world of personal computers, networking and application support to meet the information technology (IT) needs of modern organizations.

The program curriculum addresses the technical aspects of commonly used components and troubleshooting techniques for:

• Computer hardware
• Networking technologies
• Operating systems
• Security
• System administration

You will also learn how to develop your communication and administrative skills and be trained in critical-thinking skills designed to help you respond to many technical challenges. As a graduate, you will be able to:

• Challenge for industry-recognized certifications (e.g. Cisco CCNA, Microsoft MCP, CompTIA, A+, Net+)
• Install and configure system software and network devices
• Troubleshoot computer system and network issues.

Note: To ensure you make an informed decision about your IT career path, a common first semester is offered for the Computer Systems Technician, Computer Systems Technology, Computer Programmer and Computer Programmer Analyst programs. This approach will give you an opportunity to explore the systems/programming applications and networking/hardware applications of the IT sector.

From magazine ads and interactive graphics to book covers and digital signage, graphic designers have the power to express emotions, influence decisions and bring ideas to life. Students learn to design and produce logos, brochures, magazine layouts and annual reports. Graduates of this program create advertising and branding campaigns, corporate identity systems, and packaging prototypes. They develop two and three-dimensional illustrations and produce integrated media content for the web.

NOTE: Students enrolling in this program are required to purchase their own laptop.

This program prepares graduates for work as entry-level designers. Students learn skills required to solve specific visual problems through practical work that covers a broad spectrum of visual communication in corporate, editorial, advertising and package design. The program of studies in first year includes:

• Design concepts
• Digital technology
• Drawing
• Fundamentals of design
• Typography

Your second and third year will give you an opportunity to apply these principles to a variety of design problems.

Other areas of study include:

• Advertising
• Branding
• Editorial and corporate design
• History of art
• History of graphic design
• Packaging
• Photography

You will spend your sixth semester off campus as an intern at a design or in-house studio. As a graduating student, you will have the opportunity to display design projects from your Portfolio Studies course at an annual student spring exhibit in Toronto.

Career options:

• Art director
• Creative director
• Digital art director
• Digital production designer
• Freelance graphic designer
• Graphic designer
• Marketing co-ordinator
• Production artist
• Prepress technician
• Web designer

In this program, students differentiate themselves by taking their marketing skills to the next level.  They are immersed in digital technologies (such as artificial intelligence for marketing automation), data analytics, international marketing, and gain a deep understanding of the psychology of consumer behaviour and experience design. By applying this learning, students contribute to real business strategies.

Prepare to enter an exciting career where you can help develop business strategy and design customer experiences. You will have the opportunity to participate in marketing simulations, events and inter-collegiate competitions (local, provincial, and national). You will also have the opportunity to grow your professional network and gain valuable industry experience in preparation for launching an exciting marketing career.

CO-OPERATIVE EDUCATION (CO-OP)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning. 

Revenues for the global esports industry are projected to exceed $1 billion in 2019 and are closely mirroring those of established, mainstream professional sports leagues, including the NBA, NFL and NHL. In turn, the demand for skilled esports business professionals and the number of career opportunities in the field are growing at an exceptionally fast rate. This program will prepare students from a variety of backgrounds to successfully transition into the high-growth field of esports. Graduates emerge as highly skilled professionals possessing a unique combination of expertise in online marketing, copyright law, licensing, sponsorship, event management, content creation and much more. In addition to the tactical skills needed to support and generate revenue within the esports ecosystem, graduates possess deep understanding of gaming culture, including players, fans and the games themselves, which are vital to growing a successful career in this exciting field.