Graduate Certificate in Conflict Resolution and Mediation

at Durham College - Oshawa Campus Canada

When a victim/survivor of a criminal offence decides to report what happened to them, they may need support. In this program you will receive the training and skills necessary to advocate for victims and help them access the services they need to rebuild their lives and regain their confidence.

Human resources (HR) professionals work in partnership with business managers to take care of the company’s largest asset – its employees. To help a business run, HR staff provide advice to department supervisors on a range of employee relations issues; design and deliver a range of programs and services focused on individual and team needs; and create company policies that support and promote a workplace culture based on fairness, equity and personal growth. You will acquire skills in the effective use of industry-standard software and learn from professors who are connected to industry. As a student, you will have the opportunity to interact directly with industry professionals and to participate in hands-on learning opportunities.

This two-year diploma program includes courses that qualify towards the academic component of either the Certified Human Resources Professional Designation (CHRP) designation granted by the Human Resources Professionals Association (HRPA). Additional courses are required to meet the full academic component of these professional certifications.

Human resources (HR) professionals serve as strategic partners in today’s business environment. They work closely with management colleagues at all levels of a company on a variety of project-based and proactive initiatives. Many roles are performed by HR professionals including the following:

• Advocating on a variety of staff issues
• Developing and implementing company policies, procedures, programs and services
• Giving advice and counsel to corporate executives, line managers and employees

This program will develop your skills, knowledge and abilities in the following areas:

• Compensation management
• Computer applications for HR professionals
• Intro to HR management
• Organizational behaviour for HR professionals
• Recruitment and selection
• Training and development

This two-year diploma program includes courses that qualify towards the academic component of the Certified Human Resources Professional (CHRP) designation.  Additional courses are required to meet the full academic component of this professional certification.

PROGRAM LEARNING OUTCOMES

1. Participate in the recruitment, selection, and retention of employees.
2. Participate in performance management processes.
3. Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
4. Contribute to an organisation's success through effective employee relations.
5. Assist with the administration and communication of the organisation's total compensation plan.
6. Participate in organisational health and safety policies and practices.
7. Apply current and emerging information technologies to support the human resources function.
8. Implement organisational development strategies aimed at promoting organisational effectiveness.
9. Communicate human resources information accurately and credibly in oral, written, and graphic form.
10. Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
11. Identify the human resources component of a business plan.
12. Assist in the collection and analysis of human resources data.

Communicative disorders assistants, under the guidance of speech-language pathologists and/or audiologists, help implement effective treatment plans that will assist people of all ages to communicate more effectively.

If you have an interest in human behaviour and a desire to help others improve their quality of life then this interdisciplinary program is for you. Develop the in-demand skills of implementing Applied Behaviour Analysis to support individuals across the lifespan with developmental issues or disabilities, including Autism Spectrum Disorder, acquired brain injury, addiction or dementia. In addition, students will learn about the applications of Cognitive Behavioural Therapy, acceptance and mindfulness-based therapies and the impact these therapies can have on these populations.

Through a comprehensive mix of theoretical, research and applied courses, students will develop in-demand professional competencies that link the science, clinical, communication and ethical aspects of behavioural science.

Beginning with the development of a strong foundation in behaviour analysis, introductions to psychology and research and methods for developing therapeutic communication skills, the program progresses to the study of complex concepts in human behaviour and applications.

The Computer Systems Technician program is the perfect vehicle to launch a rewarding career in computer assembly, installation, configuration and troubleshooting. You will learn from industry-connected professors in new, state-of-the-art labs. This program is built on partnerships with some of the most influential names in networking today, including Cisco, IBM and Microsoft. Graduates will be able to help support computer users throughout an entire organization by deploying desktop and laptop systems, assisting users with day-to-day tasks, supporting help desk environments, troubleshooting networking issues and rolling out emerging technologies that will give their organization a competitive advantage.

NOTE: Students enrolling in this program are required to purchase their own laptop.

This program will provide you with the technical skills and expertise required to work in the high-demand world of personal computers, networking and application support to meet the information technology (IT) needs of modern organizations.

The program curriculum addresses the technical aspects of commonly used components and troubleshooting techniques for:

• Computer hardware
• Networking technologies
• Operating systems
• Security
• System administration

You will also learn how to develop your communication and administrative skills and be trained in critical-thinking skills designed to help you respond to many technical challenges. As a graduate, you will be able to:

• Challenge for industry-recognized certifications (e.g. Cisco CCNA, Microsoft MCP, CompTIA, A+, Net+)
• Install and configure system software and network devices
• Troubleshoot computer system and network issues.

Note: To ensure you make an informed decision about your IT career path, a common first semester is offered for the Computer Systems Technician, Computer Systems Technology, Computer Programmer and Computer Programmer Analyst programs. This approach will give you an opportunity to explore the systems/programming applications and networking/hardware applications of the IT sector.

From smartwatches and doorbell cameras, to household appliances and vehicles – the world is connected now more than ever, and these objects, or “things”, are embedded with sensors, software and other technologies that exchange data over the internet. Smart cities, home automation and wearable tech are part of this innovative and quickly-advancing industry that requires skilled programmers, developers and technicians.

The Internet of Things (IoT) program will prepare students to participate in the IoT, Industrial IoT (IIoT) and IoT Vision fields. They will explore security and surveillance cameras attached to IoT devices, their technologies, architectures, resources, data management, strategies, and security and privacy issues. They will also gain the knowledge and skills needed to address backend, frontend and embedded software design and implementation.

In this program, students differentiate themselves by taking their marketing skills to the next level.  They are immersed in digital technologies (such as artificial intelligence for marketing automation), data analytics, international marketing, and gain a deep understanding of the psychology of consumer behaviour and experience design. By applying this learning, students contribute to real business strategies.

Prepare to enter an exciting career where you can help develop business strategy and design customer experiences. You will have the opportunity to participate in marketing simulations, events and inter-collegiate competitions (local, provincial, and national). You will also have the opportunity to grow your professional network and gain valuable industry experience in preparation for launching an exciting marketing career.

CO-OPERATIVE EDUCATION (CO-OP)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning. 

With a unique combination of business skills and a solid understanding of the sport industry, sport managers oversee professional and amateur athletes and teams; co-ordinate sporting events; and work behind the scenes at some of the biggest sporting venues in the world.

As Canada’s longest-running college sport management program, our team will prepare you to excel in an administrative or management role in the business of sport. Our program focuses on developing skills related to all aspects of the Canadian sports scene. When you complete the program, you will be prepared to enter into specific sport-related fields by applying the knowledge, experiential learning and concepts gained inside and outside of the classroom.

The program begins with coursework in fundamental business skills and sport industry understanding, progressing to more advanced applications and hands-on learning experiences in the subsequent semesters. Concluding the third year, you will have the opportunity to complete a full-semester (500-hour) field placement available in collaboration with industry partners.

In addition to formal classroom work, this program offers numerous volunteer and networking opportunities, an overnight leadership camp in the third year and a variety of experiential learning options to prepare you for this chosen career.

Please note: After completing two years of sport study you may choose to graduate with a diploma in Sport Administration.

If you hold a three-year diploma or degree with an overall average of 65 per cent or higher, you may wish to explore the two-semester Sport Business Management graduate certificate program.

PROGRAM LEARNING OUTCOMES

1. Examine the role of management in organizations and apply those skills to the sport industry.
2. Apply marketing concepts to the sport industry.
3. Assess the political, sociological, economic, historical and ethical parameters that influence sport.
4. Develop and apply personal and professional ethics.
5. Explain the structure, governance and operations of sport organizations.
6. Apply accounting knowledge and skills to the operation of sport business.
7. Develop attitudes, skills and knowledge for career success in a workplace environment.
8. Establish a personal and professional career plan.
9. Plan, execute, and evaluate events.

As more organizations rely on data to drive corporate planning and decision-making, increasingly sophisticated business intelligence and data tools are being used to meet the need for extensive data collection and manipulation. This allows industry to quickly respond to organizational and market opportunities. The Data Analytics for Business Decision Making graduate certificate will prepare you for a career in this high-demand area by teaching you the knowledge and skills that you need to support real-world business decision-making and planning through data insights, data management and data science.

The Practical Nursing program is designed to prepare graduates who are able to meet the challenges of the expanding role of nursing in today’s society. As a practical nurse, you will combine your knowledge, skills and judgement to provide safe, competent, ethical nursing care to meet the unique needs of all patients throughout the continuum of care.

Approved by the College of Nurses of Ontario (CNO), the Practical Nursing program teaches the knowledge, skills and attitudes necessary to practise as a safe, competent and professional practical nurse. Using the concept of caring as the basis of nursing, you will develop knowledge, skills and judgment in assessing, planning, implementing and evaluating nursing care for all age groups as they experience various health challenges. A particular focus is placed on the ability to communicate in a caring and therapeutic manner.

With a strong emphasis on practical hands-on experience, you will apply theory gained in the classroom and simulated lab practice to environments including:

• Community
• Long-term care
• Maternal/child
• Mental health

Upon completion of your program, you must successfully complete the Canadian Practical Nurse Registration Examination (CPNRE) to become a registered practical nurse (RPN) in Ontario and a member of the CNO*.

Please note: In Ontario the following conditions are laid out by the Nursing Act to be registered as a practical nurse. These conditions may impact your ability to register with CNO as an RPN post-graduation.

To register as a RPN in Ontario you must:

• Be fluent in written and spoken English or French
• Have evidence of your suitability to practice as an RPN in Ontario including not suffering from a physical or mental condition/illness, which may affect your ability to practice nursing
• Have a good character including providing a Canadian Police Information Centre (CPIC) Criminal Reference Synopsis as part of the registration process. Please note: If your CPIC synopsis is not clear, CNO may determine that you are not eligible for registration
• Not be subject to proceedings with respect to professional misconduct, incompetence or incapacity in nursing or other health profession in Ontario
• Pass the CPNRE
• Provide proof of Canadian citizenship, landed immigrant status or authorization under the Immigration and Refugee Protection Act