Diploma in Hospitality - Hotel and Restaurant Operations Management (Co-op Optional)

at Durham College - Whitby Campus Canada

Master the art of food and flavour in our Culinary Management program. You will explore locally grown food, experiment with ethnic and contemporary cuisine, and develop your skills in the culinary arts, while learning valuable management skills that will take your career to the next level. Significant focus is placed on lab/kitchen time, encouraging students to develop their techniques and products, much of which they are able to take home and enjoy. Graduates are sought after by a broad range of employers because of their unique skills, which include artisan meat cutting, cheese production, baking, canning and preserving.

The Culinary Management program is offered at the W. Galen Weston Centre for Food (CFF), which is guided by a field-to-fork philosophy and sustainable business practices in all activities. This incredible learning centre provides access to a demonstration theatre; state-of-the-art labs, classrooms and meeting spaces; Bistro ’67, a full-service, green-certified teaching restaurant; and growing fields just steps from the labs.

The Culinary Management program is offered at the W. Galen Weston Centre for Food (CFF), which is guided by a field-to-fork philosophy in all activities. This incredible learning centre provides access to a demonstration theatre; state-of-the-art labs, classrooms and meeting spaces; Bistro ’67, a full-service, green-certified teaching restaurant; and growing fields just steps from the labs.

You will learn to provide accomplished culinary planning, preparation and presentation for a variety of food-service environments. With a strong emphasis on skill development, theory, service and managerial training, you will become equipped with the skills and industry knowledge required to succeed. This program will foster ongoing personal growth and learning in the areas of self-management, interpersonal skills, professional ability and industry awareness.

In addition, you will gain knowledge about the diverse needs of today’s diners and consumers and focus on locally grown and produced foods. Hands-on experience in culinary, pastry and restaurant demonstration labs and classrooms will help you to develop essential skills related to a la carte cuisine, pastry, desserts and baking, ethnic cuisine, contemporary cooking and more.

The Culinary Management program will foster ongoing personal growth and learning in the areas of self management, interpersonal skills, professional ability and industry awareness including:

• Applying cost control techniques to food-service operations
• Effective marketing to promote the successful operation of a hospitality business
• Developing ongoing personal and professional strategies and plans to enhance culinary leadership and management skills

Students in this program will benefit from working and learning in Bistro ’67, a full-service, green-certified teaching and learning restaurant operated by staff and students.

Water is a life source that millions of species depend on for survival. As a water quality technician, you will work towards keeping water safe for consumption and for its return to the environment through proven treatment methods. Distribution and collection methods will also be examined. As part of this program, you will complete the Ontario Ministry of the Environment, Conservation and Parks entry-level Drinking Water course and may also challenge the four Ministry operator-in-training exams (water treatment, wastewater treatment, water distribution and wastewater collection) for an additional fee. This program also offers you the opportunity to add to your skills and knowledge with real-life work experience gained through either a field placement or a co-operative education (co-op) experience.

Program Details:
Public health depends on the superior management of water quality and a team of professionals is required to ensure safe water for residents of Ontario. The Water Quality Technician program is designed to provide you with the knowledge and practical skills to work in water and wastewater treatment, water distribution, wastewater collection and environmental monitoring.
You will receive the specific education required to develop the skills needed to meet the demands of municipalities with water and wastewater treatment systems, water-use industries and environmental monitoring agencies.
Classes will be delivered at both the Oshawa and Whitby campuses, depending on the semester and year. This enables students to utilize various applicable lab resources. Students will be notified in advance when they register for classes.

You will focus on:

• Engineering concepts
• Environmental quality
• Professional responsibility relating to co-workers, the public and regulators
• The impact that water quality has on human health

Targeted skills development includes:

• Chemistry and mathematics related to water quality, treatment and analysis
• Conflict management, problem solving and effective communications
• Emerging pathogen risks and public health concepts
• Hydrology
• Knowledge development in the areas of operation of water and wastewater systems
• Microbiology
• System design concepts and blue print reading
• Sampling, laboratory techniques and data interpretation

Co-operative education (Co-op):
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.
Students in the Water Quality Technician Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive.  Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.
Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

The Hospitality industry is growing fast - so fast that the industry is bracing for significant labour shortages. Thousands of jobs will be available across Canada for people with the right education, skills and attitude. From the front desk at a hotel or resort, to a food and beverage service position at a restaurant or club, or customer service positions in a wide variety of businesses, there will be many outstanding opportunities. If you enjoy travel, meeting new people, and have a passion for being a part of an industry that makes people happy, Hospitality Skills is a great place to start.

The Hospitality Skills program will provide you with an introduction to hotel, restaurant and tourism operations and the knowledge and expertise required for an entry-level position in the hospitality field. You will have the opportunity to earn industry-recognized certifications related to food and beverage service and safe food handling.

You will learn how to

• Provide hospitality service in a professional manner in order to increase customer satisfaction
• Identify and describe the various sectors of the Canadian tourism industry
• Use basic calculations to assist with daily functions of a hospitality operation
• Assist in development and implementation of a hospitality operation’s marketing plan and materials
• Follow all relevant health and safety legislation and regulations
• Plan and implement personal and professional development strategies related to the hospitality industry
• Support daily functions of a hospitality operation using current technologies and computer applications
• Perform duties of an entry-level accommodation operations team member
• Explain theories of food and beverage service and perform basic service tasks

Students in this program will benefit from working and learning in Bistro ’67, a full-service, green-certified teaching and learning restaurant operated by staff and students. 

Qualified graduates of the Hospitality Skills certificate program may have the opportunity to continue their studies by completing a second year to obtain their diploma in Hospitality - Hotel and Restaurant Operations Management.

In today’s skills-specific job market there is a demand for construction workers with the knowledge and skills to work in the evolving building construction industry. This program will provide foundational skills to transition into the current construction industry with a strong knowledge of the Ontario Building Code, latest edition. You will gain expertise in energy-efficient, sustainable and environmentally responsible homes built with up-to-date materials and low carbon footprint, including Net Ready and Net Zero designs. This is a great opportunity for energetic students to join the booming construction industry. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.  Students will also have the opportunity to complete a co-operative education (co-op) or field placement, which provides invaluable real-life, hands-on work and industry experience that prepare graduates for successful careers.

CO-OPERATIVE EDUCATION (CO-OP)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our student's academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

With access to a national historic site and a one-of-a-kind living lab that provides students with legacy opportunities to complete campus projects, this program will help you graduate with the creative, entrepreneurial, and professional skills needed to be an industry leader. The art, science and business of horticulture are the focus of this program, ensuring students learn the skills required to create landscapes, renew historical gardens, enhance communities and express their creativity while learning the complexities involved in a broad range of professional environments. In addition, the dynamic, hands-on opportunities to experience the many aspects of the industry will make a difference as you work towards becoming a professional horticulturist. 

Gain knowledge and hone your skills in landscape construction, nursery management and soil and plant nutrition so you are prepared to work in creating and developing dynamic residential lots, business locations and communities. A growing interest in landscaping, gardening and urban agriculture is prompting more people to spend money on these enjoyable diversions and opening new opportunities for graduates.

You will also have access to an unmatched learning environment, with more than 50 per cent of learning time focused on hands-on activities offered at the college’s W. Galen Weston Centre for Food, a unique field-to-fork-focused learning environment, and Parkwood National Historic Site, which provides access to historic gardens and greenhouses, further the understanding of different concepts and designs you will face upon graduating.

You will focus on:

• Aspects of growing plants outdoors, indoors and in a greenhouse environment.
• Disease and pest management.
• Landscape construction.
• Landscape design fundamentals.
• Nursery management.
• Parks and turf management fundamentals.
• Plant propagation.
• Retail store operation.
• Small equipment operation and safety.
• Soil and plant nutrition.

Note: Primary location Whitby (some courses may be delivered at Parkwood Estate in Oshawa)

Crane operators are highly trained specialists who are in equally high demand. This program is the only one of its kind offered in Ontario and is designed to help students pursuing a crane operation apprenticeship to stand out and get a head start in a competitive field. Using leading-edge training simulations, you will learn the tools of the trade, rigging and hoisting methods and essential safety measures that will help you play a key role on any construction site. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

Electricity powers our world and is present all around us, providing light, power, air conditioning, and refrigeration. This program focuses on commercial and residential electrical installation. It will provide you with basic skills in electricity and electrical system installation and ensure you become familiar with the relevant tools and materials required in this field to successfully understand, install and test basic electrical systems for a specified number of applications. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

The Electrical Techniques program focuses on residential installations and will provide you with the basic skills to successfully install grounding/bonding for a specified number of applications.

You will learn to assist in the interpretation and preparation of electrical drawings and related documents and how to analyze and solve simple technical problems related to basic electrical systems by applying mathematics and science principles. The use of diagnostic equipment, tools, and computers will help you solve basic electrical problems and gain a better understanding of the industry.

Under the supervision of a licensed electrician, as a graduate, you will

• Test and troubleshoot electrical and electronic circuits, equipment, and systems
• Ensure health and safety standards and best practices are applied in the workplace

If you successfully complete this program, you may be eligible to challenge the basic level exemption test for the electrician apprenticeship trade.

Grab a wrench and jump into the high-demand skilled trade field of plumbing. This one-year certificate program will provide you with skills sought by employers and position you at the front of workers competing for entry-level jobs in the plumbing industry, including apprenticeships.

Working with our experienced professors, you will gain valuable theoretical knowledge and receive practical hands-on training in the basics of residential and commercial plumbing and hydronic heating system designs and installations.

The welding industry contributes more than $5 billion to the Canadian economy and employs over 300,000 individuals. Become a part of this booming field, and learn welding techniques and skills to ensure you’re fully prepared for the trade. In this program you will become skilled in multiple welding processes with additional learning in blueprint reading and metal fitting. You will also become familiar with metals and their unique properties, and enhance your hand-eye skills to work safely and effectively in the structural, pressure vessel and manufacturing industries. Whether you are preparing to build, create or repair, you will have the attention to detail and technical knowledge for a successful career in this high-demand skilled trade.

Additional features of this program include a ‘block programming’ delivery that allows students to complete their in-class hours in one of two sections either from Monday to Wednesday or Thursday to Saturday, and a welding capstone project in the fourth semester that challenges students to research, design, build and present a final project to their abilities and prepare them for the workplace.

This two-year program will provide students with exceptional welding skills sought by employers in the structural, pressure vessel and manufacturing industries. Students will learn from professors with vast welding experience to receive expert knowledge and practical skills that will foster their trade. This program will teach students to create and read blueprints; give them the skills of fitting metals and understanding their characteristics; equip them to work safely in the industry; and give them practical experience in weld shop and inspection methods. During the second year of this program students will manage a capstone project that will test the skills and knowledge they have learned, preparing them for a successful transition to the workplace.

This program provides an opportunity to introduce students to a field where employment opportunities are abundant, and also train them to meet the growing demands of the welding field. Students will learn traditional forms of welding such as gas metal arc welding (GMAW), flux cored arc welding (FCAW), shielded metal arc welding (SMAW), and gas tungsten arc welding (GTAW), as well as Plasma cutting and Air Arc gouging.

Graduates will be prepared to work in the manufacturing and construction sectors with the skills and knowledge to find entry level employment opportunities in a number of areas such as welding shops, manufacturers of metal products, piping and structural contractors, automotive and aircraft manufacturers, repair and maintenance services, building and construction industries, railroad and railcar industries and wind turbine manufacturers.

You will learn to:

• Perform safe work practices in the welding trade in accordance with the Occupational Health and Safety Act (OHSA) and Regulations for Industrial Establishments.
• Prepare and interpret drawings that would typically be used in a manufacturing and/or fabricating environment.
• Perform all positions in shielded metal arc welding, gas metal arc welding, flux core arc welding, gas tungsten arc welding utilizing mild steel and structural shapes with various consumables as well as open root welding on plate and pipe in all positions using the SMAW process.
• Identify the applicable code(s) or standards to be used in conjunction with each specific fabrication activity.
• Learn to use fitting skills to control distortion and correction techniques as they apply to expansion and contraction forces.

Co-operative education (co-op):

The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Welding Engineering Technician Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive.  Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

Office administrators are administrative professionals who are vital to the effectiveness of any organization. The phone is ringing, there are three spreadsheets open on your computer screen and a team meeting starts in two minutes. This is the life of an office administrator. Personable and committed, they create order out of chaos and provide the glue that holds businesses together. Our industry-connected professors will prepare you to make an impact on any organization right away. You will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experience.