Diploma in Office Administration - Health Services

at Durham College - Whitby Campus Canada

The Civil Engineering Technician program is the perfect vehicle to launch a rewarding entry-level career in the civil engineering field. You will develop skills in computer assisted design and drafting (CAD), geographic information system (GIS), electronic surveying and testing construction materials. Project management and safe working principles in construction sites, in accordance with various Canadian civil engineering codes, quality control standards and regulations will also be taught. A field placement or co-operative education (co-op) work term will provide two options to gain experience in the workforce. Students can also access membership to the Toronto Construction Association.

Civil Engineering influences almost every aspect of modern human life. Much of the physical infrastructure of modern society is provided through Civil Engineering. Students in the Civil Engineering Technician diploma program will learn how to construct, maintain and recycle the structures in communities such as dams, bridges, roads, buildings, pipelines, railways and tunnels. Students will learn how to collect, process and interpret technical information to produce written and graphical project-related documentation. Program graduates assist in scheduling, cost estimation, quality control and monitoring of civil engineering projects.

Civil engineering is also responsible for the design, construction and maintenance of critical infrastructure elements which keep communities functioning, such as transport systems, wastewater treatment, gas, water and electricity supplies. Graduates of the Civil Engineering Technician program carry out technical functions related to a broad range of civil engineering fields including structural, municipal, highway and transportation engineering, water resources, geotechnical engineering, environmental protection and infrastructure rehabilitation.

Co-operative education (co-op):

The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

Students in the Civil Engineering Technician Diploma program will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive. Students who qualify for co-op will be eligible to complete a four-month, paid work term between the second and third semesters of their program.

Supports are available through the Co-op office to assist students with securing their work terms. In addition, the Co-op office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.

Executive assistants are administrative professionals who contribute to the effectiveness of an office in an important way. They manage projects and budgets, make travel arrangements and manage events, prepare communication and take on a collection of essential tasks. Excellent at time management, project management and multi-tasking, they are critical to any organization. You will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experience.

Classes in this program are offered in a compressed format on three consecutive days each week.

This two-year diploma program is designed to provide you with the skills and knowledge required of an executive office assistant. You will gain extensive practical understanding and knowledge of office concepts; business operations and procedures; current computer software; and how to collaborate on various management activities.

You will develop your skills through various learning methods such as group and individual projects, discussions, lectures, case studies and office simulations.

Emphasis is placed on the practical demands of the job including:-

• High-level word processing skills
• Preparing professional documents with accuracy
• Developing presentation, Internet, email, project management, spreadsheet and database skills in a network environment
• Interpersonal and human relations
• Meeting deadlines
• Organizing activities

If you choose to pursue this option, you should enjoy working on computers and interacting with others. In addition, you must be willing to work to develop a professional level of ability in business skills.

Don’t know if you want to provide heat, water or energy? Build machines or keep them running? Get a taste of the trades and see what suits you best! In this program, you will gain exposure to and experience in a variety of areas designed to help you choose a skilled trade or apprenticeship program. To assist you with firmly establishing a career within the skilled trades you will be introduced to:

• Automotive
• Carpentry
• Electrical
• Industrial maintenance
• Machining
• Plumbing
• Welding
• Heating, Ventilation and Air Conditioning (HVAC) essentials

In addition, you will have an opportunity to rotate through different trades and gain hands-on, practical knowledge through theory and shop work in order to make a knowledgeable and well-informed decision on your future career goals.

A career in the carpentry and renovation field blends physical hands-on work, skillful precision and creativity. Successful candidates enter a world of opportunities leading to a variety of rewarding career paths in custom home building, renovation, construction, and general contracting, including self-employment. With the construction and renovation industry steadily growing across Canada, job prospects are expected to remain strong for decades. Market researcher BuildForce Canada projects a need for 44,600 new carpenters in Canada, 12,000 in Ontario alone, over the next 10 years. 

Graduates of this program will enter the work force with a competitive edge thanks to a strong knowledge and understanding of structural renovations, sustainable construction theory and energy-wise construction techniques, as well as foundational business theories and strategies to complement their technical training. Students also have the opportunity to complete a co-operative education (co-op) or field placement, which provides invaluable real-life, hands-on work and industry experience that prepare graduates for successful careers. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

CO-OPERATIVE EDUCATION (CO-OP)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

A diploma from the Automotive Technician – Service and Management (Motive Power Technician) program is your key to a world of opportunity in a high-tech, challenging industry. Learn the theory of mechanical procedures in a hands-on environment, guided by experienced, trade-certified professors. Graduates of this program can go on to specialize in high-demand areas of motive power including automotive, truck and coach, off-road equipment, marine and small engines, stationary equipment and diesel engines. This program also includes the essential business skills to help you find the right job with the right employer. Graduates are eligible for exemption from the Level 1 and 2 of the in-school requirements for AST 310S apprenticeship training.

This program will give you the skills and training required to pursue a variety of careers in the transportation and automotive fields. As a graduate, you will be prepared to enter the motive power trades with highly skilled trade qualifications and essential business communication, marketing and interpersonal skills. Successful completion of this program will enable you to:

• Create work orders related to the motive power trade and industry
• Diagnose motive power engines, electrical/fuel systems, motive power drive line, directional control systems (steering, suspension and brakes) and air conditioning
• Search and find parts/service information from manuals and computerized systems
• Apply proper disposal, storage and handling practices as they pertain to environmental legislation
• Understand management principles such as business structure, accounting, human resources management and parts/supply management
• Students wishing to challenge apprenticeship exemption exams are required to pay an examination fee.

Health offices are increasingly complex, driven by technology and requiring strong administrators at the helm. As a student in this program, you will learn medical terminology and have a general understanding of anatomy and physiology. You will understand procedures required to operate a health care office and will be able to transcribe a wide range of health-related data. You will understand the latest hospital information systems and know how to use them. You will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experience.
This compressed program is delivered in four consecutive semesters, which means you are ready to graduate in only 16 months. Classes in this program are offered on three consecutive days each week.

Program Details:
Classes in this program are offered in a compressed format on three consecutive days each week.
The Office Administration – Health Services program is available in both a two-year format and a compressed (four consecutive semesters) option.
Please note: Students who choose the compressed, fast-track option will not have a semester off/summer break.

This program is designed to develop the skills required to perform administrative support in a wide variety of health care environments. Students will gain a practical understanding and knowledge on topics including:

• Basic anatomy and physiology
• Confidentiality and privacy
• Medical billing
• Health care ethics
• Health care office and hospital procedures
• Medical terminology and transcription
• Electronic medical records software
• Patient management

The Hospitality industry is growing fast - so fast that the industry is bracing for significant labour shortages. Thousands of jobs will be available across Canada for people with the right education, skills and attitude. From the front desk at a hotel or resort, to a food and beverage service position at a restaurant or club, or customer service positions in a wide variety of businesses, there will be many outstanding opportunities. If you enjoy travel, meeting new people, and have a passion for being a part of an industry that makes people happy, Hospitality Skills is a great place to start.

The Hospitality Skills program will provide you with an introduction to hotel, restaurant and tourism operations and the knowledge and expertise required for an entry-level position in the hospitality field. You will have the opportunity to earn industry-recognized certifications related to food and beverage service and safe food handling.

You will learn how to

• Provide hospitality service in a professional manner in order to increase customer satisfaction
• Identify and describe the various sectors of the Canadian tourism industry
• Use basic calculations to assist with daily functions of a hospitality operation
• Assist in development and implementation of a hospitality operation’s marketing plan and materials
• Follow all relevant health and safety legislation and regulations
• Plan and implement personal and professional development strategies related to the hospitality industry
• Support daily functions of a hospitality operation using current technologies and computer applications
• Perform duties of an entry-level accommodation operations team member
• Explain theories of food and beverage service and perform basic service tasks

Students in this program will benefit from working and learning in Bistro ’67, a full-service, green-certified teaching and learning restaurant operated by staff and students. 

Qualified graduates of the Hospitality Skills certificate program may have the opportunity to continue their studies by completing a second year to obtain their diploma in Hospitality - Hotel and Restaurant Operations Management.

Want to get one step closer to an independent career in heating, ventilation, air conditioning and refrigeration? Perhaps you want to be the one to call the shots on a job site? The Gas Technician 2 program will give you additional knowledge in code requirements, propane fundamentals, system testing and troubleshooting so that you can challenge the Technical Standards & Safety Authority (TSSA) for a license that will get you one step closer to a rewarding career.

Through theoretical and practical workshop experience, you will receive training in:

• Applicable code requirements
• Natural gas and propane fundamentals
• Pipe and equipment installation practice
• System testing and troubleshooting of a variety of residential and light commercial appliances used for both heating and hot water
• Introduction to metal fabrication
• Oil technician license

Crane operators are highly trained specialists who are in equally high demand. This program is the only one of its kind offered in Ontario and is designed to help students pursuing a crane operation apprenticeship to stand out and get a head start in a competitive field. Using leading-edge training simulations, you will learn the tools of the trade, rigging and hoisting methods and essential safety measures that will help you play a key role on any construction site. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

Guided by a field-to-fork philosophy, this program prepares students to be leaders in the rapidly evolving food sector. Working in a one-of-a-kind environment, you will learn to create the wholesome, locally produced, farm-fresh food in demand by today’s consumers, and how you can contribute solutions to communities looking to feed cities in creative and sustainable ways. In addition, you will experience how agri-tourism brings urban residents to farming and will have an enhanced awareness of local food production.

With more than 50 hours of your time spent in the labs and fields of the W. Galen Weston Centre for Food, you will gain a unique hands-on opportunity to become familiar with the concepts that are critical to the food and agricultural industry, all within the context of a field-to-fork philosophy. You will learn in our fields, greenhouses, hoop house and state-of-the-art food chemistry and processing labs, while planning for, planting, tending to and harvesting more than 50 different varieties of produce, berry bushes, herbs and more.

Through the development of your own value-added food products, you will have a greater knowledge and understanding of the opportunities that come with food production. Whether you are interested in a career with a food company, managing a food operation, developing your own food product or owning a greenhouse or production farm, you will gain critical skills in modern farming concepts and food processing to position you as an industry leader.

The Food and Farming program will offer you a hands-on opportunity to become familiar with the concepts of food production. You will focus on:

• Plant propagation
• Soil and plant nutrition
• Fruit and vegetable production under field, greenhouse, garden and container conditions
• Product development
• Food processing including niche processing of local foods
• Food and agriculture regulations
• Disease and pest management
• Business practices including product branding, entrepreneurship and marketing.

It will be offered at the Whitby campus, home of the college’s new Centre for Food. This incredible new learning centre will undergo further expansion to include orchards, agricultural fields, greenhouses and more. Students will also utilize the specialized laboratories at the college’s Oshawa campus and participate in several field trips through the year.