Diploma in Office Administration in Health Service

at Durham College - Whitby Campus Canada

Accredited by the Technical Standards & Safety Authority (TSSA), the Power Engineering Techniques – Fourth Class program is designed to introduce you to theoretical and practical aspects of power generation and plant operation. Theory taught in class will be applied through experiential learning in Durham College’s state-of-the-art registered Power Plant and electrical labs where students will learn to operate and maintain equipment in a safe and efficient manner while also gaining valuable hands-on experience. Students who successfully complete this program qualify for a nine-month reduction in steam time. In addition, students who pass their two TSSA tests and successfully complete three months of industry experience qualify for their Fourth Class Operating Engineer certificate of qualification.

Health offices are increasingly complex, driven by technology and requiring strong administrators at the helm. As a student in this program, you will learn medical terminology and have a general understanding of anatomy and physiology. You will understand procedures required to operate a medical office and will be able to transcribe a wide range of medical data. You will understand the latest hospital information systems and know how to use them. You will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experience.

Classes in this program are offered in a compressed format on three consecutive days each week.

This program is designed to develop the skills required to perform administrative support in a wide variety of medical environments. You will gain a practical understanding and knowledge on topics including:

• A basic understanding of anatomy and physiology
• Confidentiality and privacy
• Medical billing
• Medical ethics
• Medical office procedures
• Medical terminology and transcription
• Electronic medical record software
• Patient management

With the medical field constantly changing and computers bringing new concepts and approaches to office procedures, you will receive training in computerized medical records systems, computerized Ontario Health Insurance Plan billing systems and other office equipment technology applications. This program will help you become a skilled and specialized professional that is comfortable with the latest technology and able to compete effectively in the workplace.

This program is unique in Ontario: our well-equipped microbiology, chemical analysis, pharmaceutical and food processing facilities provide our students with hands-on experience in the methods and instrumentation used in the pharmaceutical, cosmetics, natural health product, cannabis and food science industries.  Our students learn the theory of and perform experiments mirroring industry procedures and protocols to ensure they are equipped with the skills and knowledge they need to work in these high-demand industries.

During placement, students have the opportunity to gain experience at partner organizations, including food manufacturers, pharmaceutical companies, analytical testing facilities and ingredient suppliers.

Graduates are employed in both the public and private sectors including:

• Bakeries, confectioners, pasta and snack food manufacturers
• Brewers, winemakers and beverage manufacturers
• Dairy, meat, seafood and canning processors
• Food additives and flavour manufacturers
• Government agencies
• Packaging, ingredient, and equipment suppliers
• Pharmaceutical, cosmetics and consumer health products manufacturers
• Research establishments and universities
• Third party testing labs

This program has broad career prospects and a graduate may become a(n)

• Analytical Chemist
• Instrumentation technologist
• Microbiologist
• Food, pharmaceutical or cosmetic manufacturing technologist
• Food product development technologist
• Food safety technologist
• Pharmaceutical technologist
• Quality assurance technologist
• Quality control technologist

A career in the carpentry and renovation field blends physical hands-on work, skillful precision and creativity. Successful candidates enter a world of opportunities leading to a variety of rewarding career paths in custom home building, renovation, construction, and general contracting, including self-employment. With the construction and renovation industry steadily growing across Canada, job prospects are expected to remain strong for decades. Market researcher BuildForce Canada projects a need for 44,600 new carpenters in Canada, 12,000 in Ontario alone, over the next 10 years. 

Graduates of this program will enter the work force with a competitive edge thanks to a strong knowledge and understanding of structural renovations, sustainable construction theory and energy-wise construction techniques, as well as foundational business theories and strategies to complement their technical training. Students also have the opportunity to complete a co-operative education (co-op) or field placement, which provides invaluable real-life, hands-on work and industry experience that prepare graduates for successful careers. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

CO-OPERATIVE EDUCATION (CO-OP)
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.

HVAC technicians are required in many parts of our everyday lives. From installing the latest high-efficiency furnace in your home to keeping you cool in your office, a Durham College HVAC technician has got your covered.

A machine can do many amazing things, but it can’t take care of itself. This program allows students to develop skills in the theory and practice of machine fabrication and maintenance procedures including the installation, service, repair and overhaul of industrial machinery. Graduates are eligible for exemption from all of the in-school requirements for IMM 433A apprenticeship training. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

This program will prepare you to become a maintenance mechanic or technician by exposing you to the manufacturing, production and maintenance needs of several different industries. You will develop skills in the theory and practice of machine fabrication and maintenance procedures with an emphasis on the installation, service, repair and overhaul of industrial machinery.

Successful completion of this program will enable you to:

• Work safely while performing maintenance functions in manufacturing or processing environments.
• Select, align and install a variety of mechanical power transmission components.
• Build pneumatic and hydraulic circuits following a schematic.
• Use precision measuring tools.
• Troubleshoot equipment and operate common machine tools (drills, mills, lathes and grinders) to repair or remake machine components.
• Inspect and repair centrifugal pumps and valves.
• Plan and safely perform rigging and hoisting operations.
• Join metals using oxy-acetylene and electric arc welding techniques.
• Read and interpret mechanical, electrical and fluid power prints and schematics.
• Use applied math to perform a variety of trade-related calculations.
• Design and interpret a conventional electrical relay ladder logic control diagram at a beginner’s proficiency level.
• Design and interpret a programmable logic control diagram using offline programming techniques at a beginner’s proficiency level.
• Explain the operation of AC/DC motor control systems.
• Wire up and test elementary circuits using the various devices described above.

Students wishing to challenge apprenticeship exemption exams are required to pay an examination fee.

Co-operative education (co-op)

The best way to succeed in your field is to immerse yourself in it. Students will be invited to apply to the co-op option during their first year and entrance is competitive. Qualifying students will be eligible to complete a four-month, paid work term.

Electricity powers our world and is present all around us, providing light, power, air conditioning, and refrigeration. This program focuses on commercial and residential electrical installation. It will provide you with basic skills in electricity and electrical system installation and ensure you become familiar with the relevant tools and materials required in this field to successfully understand, install and test basic electrical systems for a specified number of applications. Graduates will meet the Ministry of Labour’s Working at Heights training requirement.

The Electrical Techniques program focuses on residential installations and will provide you with the basic skills to successfully install grounding/bonding for a specified number of applications.

You will learn to assist in the interpretation and preparation of electrical drawings and related documents and how to analyze and solve simple technical problems related to basic electrical systems by applying mathematics and science principles. The use of diagnostic equipment, tools, and computers will help you solve basic electrical problems and gain a better understanding of the industry.

Under the supervision of a licensed electrician, as a graduate, you will

• Test and troubleshoot electrical and electronic circuits, equipment, and systems
• Ensure health and safety standards and best practices are applied in the workplace

If you successfully complete this program, you may be eligible to challenge the basic level exemption test for the electrician apprenticeship trade.

Office administrators are administrative professionals who are vital to the effectiveness of any organization. The phone is ringing, there are three spreadsheets open on your computer screen and a team meeting starts in two minutes. This is the life of an office administrator. Personable and committed, they create order out of chaos and provide the glue that holds businesses together. Our industry-connected professors will prepare you to make an impact on any organization right away. You will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experience.

Want to get one step closer to an independent career in heating, ventilation, air conditioning and refrigeration? Perhaps you want to be the one to call the shots on a job site? The Gas Technician 2 program will give you additional knowledge in code requirements, propane fundamentals, system testing and troubleshooting so that you can challenge the Technical Standards & Safety Authority (TSSA) for a license that will get you one step closer to a rewarding career.

Through theoretical and practical workshop experience, you will receive training in:

• Applicable code requirements
• Natural gas and propane fundamentals
• Pipe and equipment installation practice
• System testing and troubleshooting of a variety of residential and light commercial appliances used for both heating and hot water
• Introduction to metal fabrication
• Oil technician license

Destination marketers are multidisciplinary professionals who specialize in identifying, developing and executing strategies to drive socio-economic success for locations and attractions around the world.

In this program, students learn how to uphold service and quality standards throughout the customer lifecycle; develop a digital and social media presence and marketing plans that align with business goals and strengthen brand recognition; cultivate partnerships and relationships; explore entrepreneurial opportunities in destination marketing; and conduct powerful market research and customer analytics to guide the development of effective tourism products and experiences.

Graduates will lead and support business development initiatives that build a destination’s reputation in order to attract tourists, investors and skilled professionals. Equipped with a broad base of skills and knowledge, they help destinations realize significant economic impacts that contribute to job creation, community sustainability and improved quality of life for residents and visitors alike.