Diploma in Medical Office Administrator

at Evergreen College - Scarborough Campus Canada

The Clinical Research Post Graduate Diploma Program is designed for a wide range of students including International Medical Graduates (IMGs); Health Care Professionals (HCPs); and Science, Technology, Engineering and Mathematics (STEM) graduates. The program provides theoretical and practical understanding of clinical research and increases opportunities for employment and job advancement.

Students will learn how to generate and validate hypothesis; research bibliographic database; design clinical trial study; write clinical trial protocol; collect clinical research data; apply statistical tests for analysis of collected clinical research data; and work with stakeholders including pharmaceutical, biotechnology, and medical device companies; contract research organizations, regulatory agencies; principal investigators; and research institutions. Students also learn how to deal with ethical challenges, apply quality standards, submit human research ethics application, monitor clinical and safety database, assess received adverse events, familiarize with Medical Coding and MedDRA, submit safety reports to the regulatory authorities and comply with the laws, regulations, guidelines and specifications, write case narrative, Standard Operating Procedures and Internal Working Instructions, Data Safety and Monitoring Board report, Medical Monitor clinical data review checklist, Investigational New Drug Application, and Clinical Trial Application.

Open the door to an exciting career in hotels, resorts, restaurants and more. The Hospitality Management Diploma Program will equip you with the knowledge and skills required to fulfill leadership roles that center on providing exceptional guest experiences. You will learn a combination of management strategies focused on developing your service skills, leadership capabilities, guest interactions, communication and hospitality science.

What You Will Learn:

• The course consists of 15 modules. These modules are covered in the classroom and the internship.
  • Hospitality Today
  • Front Office
  • Housekeeping Management
  • Opera Property Management System (PMS)
  • Managing Service in Food and Beverage Operations
  • Management of Food and Beverage Operations
  • MICROS Point of Sale (POS)
  • Hotel and Restaurant Accounting
  • Supervision in the Hospitality Industry
  • Hospitality Sales and Marketing
  • Managing Hospitality Human Resources
  • Security and Loss Prevention Management
  • Hospitality Facilities Management and Design
  • Leadership and Management in the Hospitality
  • Internship: The Hospitality Management students complete their education with 820 hours of internship  experience.

If you value providing care for others, you may enjoy a career as a Personal Support Worker (PSW) where you will be a valuable member of an inter-professional care team. In this role, your primary duties will include providing care for individuals and assisting with their daily living so that they can sustain independence and self-direction.

What You Will Learn:

• The Course consists of 14 modules. These modules are covered in the classroom and in the practicum.
  • PSW Foundations
  • Safety and Mobility
  • Body Systems
  • Assisting with Personal Hygiene
  • Abuse and Neglect
  • Household Management, Nutrition and Hydration
  • Care Planning/Restorative Care/Electronic Documentation/Working in the Community
  • Assisting the Family/Growth and Development
  • Assisting the Dying Person
  • Assisting with Medications
  • Cognitive/Mental Health Issues and Brain Injuries
  • Health Conditions
  • Clinical Placement (Community)
  • Clinical Placement (Facility)

The Early Childcare Assistant Diploma Program has been designed to equip childcare workers with the valuable knowledge, skills and experience for employment as Assistants in day care or early learning centres. In addition to covering early childhood development, program planning, communication and other vital topics in childcare, the program also includes the role of the assistant in a childcare setting.

What You Will Learn:
The course consists of 13 modules. These modules are covered in the classroom and the internship.

Course Description:

• Introduction to Early Learning and Care
• Roles, Responsibilities and the Reflective Practitioner
• Multiple Perspectives of Child, Family and Community
• Introduction to prenatal and infant development
• Introduction to toddler development
• Introduction to preschool and school age development
• Observation and Documentation
• Responsive Relationships and Guiding Behaviour
• Program Planning and Philosophical Approaches to Learning
• Written Communications Skills
• Health and Safety
• Nutrition
• Internship: The Early Childhood Assistant students complete their education with 480 hours of internship experience.

Internship Requirements:

• Medical Certificate.
• Vulnerable Sector Screening Police Reference Check.
• Standard First Aid & CPR Level C Certification.

If you’re looking to augment your existing diploma or degree in information technology, Evergreen College’s Network Systems Engineer program will further prepare you to design, install, maintain, manage and enhance computer networks. Students are equipped with practical knowledge of Local Area Networks (LAN); their application within Wide Area Networks (WAN); and their interconnectivity to nodes, servers and other end-user devices. Students will also become familiar with web server management and its connectivity to LANs and WANs. They will learn to work with various types of software including: managing system and client software, mail sever, VMWare, Linux, network security measures, user accounting and monitoring network event logs for problem resolution.

What You Will Learn:

• The Course consists on 12 modules. These modules are covered in the classroom and the internship.
  • CompTIA A+ (Operating Systems)
  • CompTIA A+ (Hardware)
  • CCNA: Routing and Switching
  • CompTIA Linux+
  • VMware vSphere
  • Installing and Configuring Windows Server
  • Administering Windows Server
  • Configuring Advanced Windows Server
  • Designing and Implementing a Server Infrastructure
  • Implementing an Advanced Server Infrastructure
  • Internship: The Network Systems Engineer students complete their education with 200 hours of internship

If you enjoy working with people and are an exceptional problem-solver, put your skills into action as a Customer Service Specialist. As the first point of contact for many organizations, this program will prepare you to become a knowledgeable, capable and enthusiastic customer service professional. You’ll learn to provide service and support that is reliable, responsive and empathetic while satisfying customer needs and enhancing business relations.

What You Will Learn:

• The course consists of 14 modules. These modules are covered in the classroom and the internship.
  • Projecting a Positive Image
  • Managing Workload Productivity
  • Developing Customer Relationships
  • Health & Safety and Special Needs Considerations
  • Internal Relations
  • Setting up the Computer
  • Using Microsoft Office Word, PowerPoint and Publisher
  • Using Microsoft Office Excel and Access
  • Other Software Applications and Business Machines
  • Direct Customer Service Support, Selling and Customer Retention
  • Employment Readiness Workshops
  • Trade Shows and Events
  • Workshops, Seminars and Social Events
  • Internship: The Customer Service Specialist students complete their education with 480 hours of internship experience.

According to Statistics Canada, more than 60,000 Ontarians have a developmental disability. As a skilled and caring Development Service Worker (DSW), you can help this population to thrive, work and participate in their communities. This program will provide students with a deep understanding of developmental disabilities along with the supporting skills required to help others and build a rewarding career in this social services field.

What You Will Learn:

• The course consists of 21 modules. These modules are covered in the classroom and the internship.
  • Essential Skills
  • Microsoft Windows
  • Inclusive Communication Skills
  • Employment Achievement Strategies
  • Basic Business Communications
  • Harm Reduction and Crisis Intervention
  • Introduction to Sociology
  • Mental Health & Addictions
  • Populations at Risk
  • Support Resources and Community Capacity Building
  • Law for Support Workers
  • Self-Care and Team Building
  • Basic Counselling Techniques
  • Solution-Focused Intervention Techniques
  • Family Development, Functions and Social Issues
  • Introduction to Psychology
  • Professional Documentation & Case Management
  • Basic Nursing & Pharmacology
  • Behaviour Modification
  • Developmental Disabilities
  • Internship: The Developmental Service Worker students complete their education with 560 hours of internship experience.

Medical Office Administrators play a critical role in healthcare delivery; they also conduct many administrative tasks in the field of medicine, along with some basic clinical procedures. In this program, students will learn to take medical histories, explain treatment procedures and prepare patients for examinations. Emphasis is placed on medical terminology, body systems, medical transcription and office procedures.

What You Will Learn:

• The course consists of 13 modules. These modules are covered in the classroom and the internship.
  • Introduction
  • Computer Fundamentals
  • Employment and Customer Service Skills
  • Medical Terminology
  • Anatomy & Disease
  • Medical Transcription
  • Medical Billing
  • Clinical Procedures
  • Medical Office Procedures
  • Prescription Transcription
  • Job Search/Academic
  • Review Techniques
  • Internship: The Medical Office Administrator students complete their education with 200 hours of internship experience.

Internship Requirements:

• Medical Certificate
• Police Reference Check (Clearance) of Criminal Record
• Standard First Aid & CPR Level C Certification

If you have a passion for computing, this program will prepare you to design, install, maintain, manage and enhance computer networks. Students will be equipped with knowledge of Local Area Networks; their application within Wide Area Networks; and their interconnectivity to nodes, servers and other end-user devices. Students will work with various types of software, including managing system and client software, web page integration and creation, network security measures, user accounting and monitoring network event logs for problem resolution.

What You Will Learn:
The course consists of 8 modules. These modules are covered in the classroom.

• CompTIA – A+ Exam 220-901: Core Hardware Service Technician Exam/li>
• CompTIA -A+ Exam 220-902: A+ Operating System Exam
• Installing and Configuring Windows Server
• Administering Windows Server
• Configuring Advanced Windows Server Services
• Designing and Implementing a Server Infrastructure
• Implementing an Advanced Server Infrastructure
• CCNA: Routing, and Switching

Jump-starting your career in the exciting hospitality industry begins with the Hospitality Operations Diploma Program. This program will equip you for entry-level positions in a fast-paced and rewarding career field within travel and tourism. After just one year of study, students will complete an internship and begin networking within the industry. For those interested in management roles, this program prepares students for Evergreen’s two-year Hospitality Management Diploma Program.

What You Will Learn:

• The course consists of 11 modules. These modules are covered in the classroom and the internship.
  • Hospitality Today
  • Front Office
  • Housekeeping Management
  • Opera Property Management System (PMS)
  • Managing Service in Food and Beverage Operations
  • Management of Food and Beverage Operations
  • MICROS Point of Sale (POS)
  • Hotel and Restaurant Accounting
  • Supervision in the Hospitality Industry
  • Hospitality Sales and Marketing
  • Internship: The Hospitality Operations students complete their education with 480 hours of internship experience.