Advanced Diploma in Child and Youth Care

at Fanshawe College - London Campus Canada

The program provides training in the skills required for on-site general carpentry and construction work, including the safe operation and maintenance of hand, portable, and stationary power tools. Students will study the layout and construction of a residential build from footings through roof framing. Emphasis is placed on developing and practicing the hands-on skills needed in the field.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Identify and use strategies to enhance work performance and continued learning to keep pace with industry changes.
• Identify and adhere to established health and safety practices that apply to specific job sites, in accordance with current legislation and regulations.
• Perform building construction and renovation tasks in compliance with contracts, the Ontario and/or National Building Codes, applicable laws and industry's ethical practices.
• Work in accordance with established sustainability practices.
• Communicate and collaborate with diverse clients, supervisors and tradespersons to complete projects on time and to maintain effective working relationships.
• Assist with maintaining accurate project documents and use computer technologies to support building construction and renovation projects.
• Solve on-site trade-related building and renovation problems by applying principles of basic technical mathematics and building science.
• Select, maintain and safely operate hand tools, and portable and stationary power tools, to efficiently complete building construction and renovation tasks.
• Assist with the completion of building and renovation stages, from site layout and footings to the application of interior and exterior finishes, according to specifications.
• Assist in the preparation of material estimations according to building construction and renovation project documents.

Research and Evaluation (Co-Op) is an Ontario College Graduate Certificate program that supports students and professionals in developing sought-after research and program evaluation skills. Program evaluation in Canada is an expanding industry in terms of both its general use and the diversity of contexts in which it is applied. Students learn diverse social science research methods and apply them with the aim of program evaluation and optimization. Students also have the option to complete a co-operative work experience that will enhance the applicability of their skills to the workplace.

Co-operative Education
This one-year program has one co-op work term.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Certificate.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Use current information technology tools to retrieve, organize, process, and communicate both qualitative and quantitative evaluation and research data
• Translate research and program evaluation goals into appropriate evaluation designs and methods
• Construct actionable recommendations for stakeholders based on accurate analysis of the information
• Design clear, persuasive and accurate documentation to collect, support and present data for program evaluation and research projects
• Meet the objectives of organizations and clients through applying appropriate program evaluation and research methods, and through accurately analyzing research and evaluation findings
• Apply appropriate statistical techniques to generate high-quality information and analysis
• Complete all work in accordance with ethical, legislative and professional requirements and standards
• Contribute to the management of a project, ensuring that it meets all necessary goals and parameters (e.g. scope, design/features, timelines, etc.)
• Effectively communicate specialized information to diverse audiences with varying degrees of technical knowledge
• Accurately and persuasively report on the progress and results of program evaluation and research projects to relevant stakeholders
• Increase organizational efficacy by capturing, interpreting and applying organizational information using knowledge management techniques

This one-year Graduate Certificate program is designed to provide students with a holistic approach to information systems security as it applies to business.  The program will provide a broad understanding of security concepts and concentrate on industry best practices for information security.  Students will gain the knowledge required to manage both the strategic and operational aspects of information security.  The focus will be on addressing the following questions:

• What business assets need protection?
• What are the vulnerabilities and threats to the business and the assets?
• What safeguards need to be implemented to protect the business?
• Did the protection measures or safeguards work?

The students will develop the skills to identify vulnerabilities to business and implement effective safeguards to minimize risks to acceptable levels.  They will learn detailed practical aspects of security such as risk analysis, vulnerability testing, writing security policies, implementing access controls and performing security audits.  An emphasis will be placed on interpersonal, organizational, technical, communication and problem solving skills applied to enhance the effective implementation of security in a business environment.

A Mandatory Mobile Computing (Laptop) Program

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Apply knowledge of computer operating systems, networking, and various application software to the simulation of business processes.
• Develop best practices to protect business resources through the application of knowledge of vulnerabilities and exploits.
• Develop security strategies for the deployment of security procedures and protective devices.
• Integrate information technology strategies that support business functions by employing knowledge of best practices of business processes and systems.
• Develop security plans and strategies to include acceptable use of business information and systems by internal employees, contractors, consultants, business partners and customers.
• Develop security plans and strategies to ensure the integrity of information in compliance with best practices, relevant policies, standards, and regulations.
• Apply project management principles in the deployment of security policies and strategies.
• Perform security audits to ensure compliance with security plans, policies, standards, regulations and best practices.
• Develop and deliver a corporate training program to communicate both orally and in writing the security requirements for compliance with security policies.
• Prepare security documentation for approval by senior management and present results of security audits.

This one-year Ontario College Graduate Certificate program develops advanced knowledge of Autism Spectrum Disorder (ASD), and awareness of effective intervention techniques via two field placements and academic study.  Graduates have highly specialized areas of knowledge in ASD and Applied Behaviour Analysis (ABA) to design and implement behaviour strategies, understand evidence-based treatments for individuals with ASD, collect and analyze data, and work with and train families on implementing behavioural strategies.

Learning Outcomes

• The graduate has reliably demonstrated the ability to
• Assess and analyze the characteristics, skills, and behaviour of individuals with ASD to effectively implement evidence-based behavioural interventions.
• Design and implement effective behavioural intervention plans under appropriate supervision and based on the principles of Applied Behaviour Analysis (ABA).
• Evaluate the effectiveness of behavioural intervention plans based on the principles of ABA.
• Work collaboratively with families, teams, service providers, and the broader community to respond to the learning and behavioural needs of individuals with ASD.
• Design, implement, and evaluate as part of a team, ABA based transition plans for individuals with ASD.
• Comply with established ethical principles and professional guidelines
• Provide leadership in the promotion and provision of services to meet the needs of individuals with ASD and their families.
• Evaluate empirical evidence in order to select appropriate interventions for individuals with ASD.

Business Fundamentals - Entrepreneurship is a one-year Ontario College Certificate program.  This customized program is designed specifically for the novice entrepreneur and will provide graduates with the knowledge required to plan, start and manage their own small business.  Through the program curriculum, students explore alternatives for starting a business, such as franchising and taking over the family firm, as well as financing options.  The Business Fundamentals -Entrepreneurship program gives students insight into the challenges and rewards of entrepreneurship and assist students in acquiring the skills for long-term management of the business and their development as entrepreneurs.  Under the supervision of a faculty advisor, students prepare a comprehensive business plan intended to help students launch their own business upon graduation.

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Identify factors that have an impact on an organization's business opportunities.
• Explain the impact of corporate sustainability, corporate social responsibility and ethics on an organization's business initiatives.
• Use current technologies to support an organization's business initiatives.
• Apply basic research skills to support business decision making.
• Perform basic accounting procedures and financial calculations to support the operations of an organization.
• Describe marketing and sales concepts used to support the operations of an organization.
• Develop strategies for ongoing personal and professional development to enhance work performance.
• Outline the functional areas of a business and their inter-relationships.
• Create a business plan that meets the comprehensive information requirements of the business and its prospective financiers and partners.
• Apply credit acquisition and management techniques appropriate to small business enterprises.
• Evaluate the business environment to understand the risks and opportunities specific to business ownership.

Business - Payroll and Bookkeeping is a two-year Ontario College Diploma program. The program provides graduates with knowledge of 1) payroll and human resources practices including compensation and benefits, and 2) bookkeeping practices and related accounting software applications. Graduates will have met the educational requirements for the Payroll Compliance Practitioner designation and will have three advanced standing credits towards completion of the Certified Payroll Manager designation with the Canadian Payroll Association (CPA). In addition, graduates will have also completed the academic requirements for the Certified Bookkeeper designation with the Canadian Institute of Bookkeeping (CIB). Graduates will be well prepared for self-employment or for entry-level careers in accounting, bookkeeping, taxation and payroll administration in a variety of industries.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Maintain paper and electronic accounting records and prepare financial statements for sole proprietorships, partnerships, and corporations in accordance with Generally Accepted Accounting Principles.
• Employ management accounting techniques in the planning, directing, and controlling of an enterprise.
• Prepare routine tax returns for individuals ensuring compliance with relevant legislation and regulations.
• Support the financial management of a business organization including the preparation of financial information by using relevant and current mathematical techniques.
• Support the accounting functions including maintaining records and preparing financial statements and reports and processing payroll through the application of current and relevant computer skills and knowledge of accounting information systems.
• Recognize the impact of the operations of functional areas of an organization on its financial performance.
• Recognize, within the context of the Canadian business environment, the impact of factors such as economic variables, legislation, and ethics on business operations.
• Support the accounting, human resource and payroll functions of an organization through the application of contemporary business communication practices and effective interpersonal skills.
• Prepare, maintain, and communicate accurate information related to pensions administration.
• Plan personal professional development to enhance knowledge of current issues, trends, and practices in the payroll profession.
• Prepare, maintain, and communicate accurate information in compliance with all relevant employment legislation, law, policies and procedures for payroll, pensions, compensation and benefits.
• Use current payroll legislation to prepare individual pay including remuneration and deductions to net pay.
• Prepare payroll remittances and year end documentation for federal, provincial and third party stakeholders.
• Process payroll and accounting source documents to complete an accounting cycle using appropriate technology.
• Develop a comprehensive business plan for a payroll or bookkeeping business.

This two-year professional program is designed to provide students with extensive practical understanding and knowledge to perform administrative support in a wide variety of medical environments.  The focus will be on medical terminology and transcription, medical billing, patient management, medical office procedures, medical ethics and research.  The emphasis will be on interpersonal, communication, organizational, technical, and problem-solving skills applied to enhance the effective operation of the medical environment.

Expert training in computerized medical records systems, billing systems and other office equipment technology applications will be combined with analytical and multitasking strategies to facilitate scheduling, decision making, co-ordination and task completion.  Utilizing these skills, students will be capable of overseeing a variety of medical office environments.  Researching, developing, and presenting accurate medical documentation, correspondence and reports will be emphasized.

A four-week medical office environment workplace component will provide the student with practical, hands-on experience and the opportunity to apply the theories and concepts learned in the Office Administration - Health Services program classroom.  The importance of professional ethics, privacy and confidentiality will be highlighted throughout the program.

Learning Outcomes

• Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
• Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
• Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
• Operate and provide support to others related to the use of office equipment and technologies.
• Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
• Produce financial and client billing records for health services by compiling relevant information and using accounting software.
• Produce health documents and reports using available technologies and applying industry standards.
• Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
• Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

Skilled administrative support is vital to process business information accurately and to communicate effectively with fellow employees and the public. Five major areas of study are covered: oral and written communication skills, problem-solving skills, computer application skills, accounting ability and office procedures/production. As well, students are assisted in their improvement of "soft skills" such as listening, work ethic and team building.
Intermediate training in a variety of computer applications will be combined with understanding workplace behaviours and communication skills to prepare for a variety of entry-level office administration career opportunities. Utilizing these skills, students will be capable of producing documents and correspondence, presenting information, providing customer support, responding to routine inquiries, and supporting the management of a small organization or a department in a large organization.

Business - Supply Chain and Operations (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain;
• Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services;
• Contribute to plans and schedules, at various levels in an organization;
• Apply the basics of purchasing and supplier management to current best practices;
• Apply best practices for inventory planning and control throughout the integrated system;
• Utilize information technology to support logistics management functions;
• Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements;
• Participate in the planning, implementation, and evaluation of projects;
• Conduct business in the international marketplace;
• Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards;
• Communicate effectively, orally and in writing, as required in a business culture;
• Apply problem-solving and critical-thinking skills as required in logistics management;
• Use effective human relations, interpersonal, and team skills in an organizational environment;
• Develop strategies for ongoing professional development to maintain and increase competence;
• Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
• This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

The Developmental Services Worker two-year diploma program prepares its graduates to support people with developmental disabilities so that these individuals may participate fully in their communities. DSW have the specialized knowledge and skills required to work with people with developmental disabilities across the life span.

Inherent to the role of a DSW is an ability to collaborate and build relationships with people with developmental disabilities and their families and to work with colleagues and members of inter-professional teams to facilitate a seamless network of support for people.

Courses focus on disabilities, person directed supports, inclusion and community resources, dual diagnosis, interpersonal skills, counselling, health, pharmacology, development, teaching and intervention strategies. Field placements in community agencies and/or schools are part of the curriculum.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct oneself in an ethical, competent and accountable manner in all professional relationships.
• Provide person-directed supports and services that respect and promote self-determination for people with developmental disabilities
• Provide for the safety of people with developmental disabilities, self and others in compliance with all applicable legislation, regulations and standards of practice.
• Support health and well-being of people with developmental disabilities.
• Employ and adapt formal and informal strategies to support the learning of people with developmental disabilities.
• Provide leadership in the development of inclusive communities.
• Develop professional and personal plans that enhance job performance and well-being.