Certificate in Human Services Foundation

at Fanshawe College - London Campus Canada

Fashion Marketing and Management is the business of fashion. We provide the knowledge with the hands on approach to prepare you for a dynamic career in retail. Our three areas of study focus on business, technology and visual presentation with emphasis on principles of marketing and management. Students will be responsible for the retail operations of our program campus store Live Chic and LiveChic.ca through buying, sales, inventory, merchandising, visual presentation, marketing and social media.

Co-operative Education
This two-year program has two co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Examine the evolution of fashion and design movements and their relationship to designers, producers and retailers.
• Adhere to ethical, sustainable and innovative practices for leadership in the domestic and global fashion industry.
• Apply principles of purchasing, inventory management, and merchandising when making business operations decisions in the manufacturing, wholesale and retail sectors of the fashion industry.
• Apply accounting fundamentals and financial management skills when making business operations decisions.
• Apply principles of effective organization, management, employee and labour relations to the operation of a fashion business.
• Discuss the construction of fashion merchandise and the relationship of design, workmanship and price range to consumer behavior and satisfaction.
• Analyze current design trends to predict sales dynamics for fashion products and services.
• Develop marketing goals, objectives, and strategies related to advertising and promotion of fashion products and services, using contemporary consumer psychology concepts and emerging technology.
• Use professional sales and customer service techniques to sell in retail, wholesale and e-commerce settings.
• Develop creative concepts for fashion products and services that meet innovation, entrepreneurship or social enterprise objectives.
• Develop and apply business communication strategies for personal, career and professional development to enhance work performance and maximize management and leadership skills.

The Marketing Management program will ensure your potential meets your management dreams. This one-year graduate certificate is designed for university and college graduates looking for a career in the marketing management sector. The mix of digital marketing courses offered will provide you with a competitive advantage in today's job market. Fanshawe is the only college to work with Google, the Search Engine Marketing Professional Organization and WordTracker, which gives you unique opportunities to develop search engine marketing skills and conduct real search engine marketing campaigns on the Internet. You'll graduate with superior analytical, decision-making, and communication skills, and be ready for a successful career in sales, marketing research, advertising and promotion, event planning, direct marketing, digital marketing, marketing analytics, promotions management, brand management, public relations, and/or media sales.

In the program, you'll dig deep into marketing's role in driving value for business via both web-based and face-to-face strategies you will learn by being exposed to real life business issues. You'll be mentored to manage, develop and justifying marketing strategies, and presenting your creative ideas to your peers and to real business clients.

In-class students can also apply for the opportunity to further develop their marketing consulting skills, with the option of substituting two courses for the intensive community consultancy program, working with real business live clients.

This program emphasizes the dynamic role of the Doula within communities to prepare graduates for a rewarding career collaborating with health care teams to honour and advocate for expectant families throughout the full spectrum of their reproductive journey. The curriculum captures the specialized evidence-informed knowledge, skills, and experience relating to anatomy, physiology, and the emotional, physical, and cultural aspects of pregnancy and birth required by Doulas to provide families with information and support during pregnancy, childbirth, newborn care, and including loss. In addition, students are introduced to business management/entrepreneurship concepts and strategies, including business ethics, contracts, marketing and sales techniques, and personal financial management.

Learning Outcomes

• Assist with the delivery of family-centred maternity care in collaboration with members of the health care team.
• Examine the historical, political, and cultural aspects of the provision of maternity care both locally and globally and identify how they shape the experiences of contemporary mothering to meet the needs of clients.
• Apply knowledge of the anatomy and physiology of a woman during pregnancy, birth, and postpartum to address the concerns and needs of clients.
•  Provide evidence-informed physical, emotional, physiological, and psychosexual support to enhance the comfort, health, and well-being of individuals and families as they negotiate the various transitions associated with pregnancy, birth, and postpartum.
• Provide families with community and online resources related to the childbearing years to empower clients to make evidence-informed choices regarding pregnancy and birth options and newborn care, including infant and newborn nutrition.
• Describe diagnostic testing procedures and medical interventions routinely used during pregnancy, labour, birth, and the postpartum period, and recognize the normal ranges and parameters for those test results.
• Identify early signs of maternal physical and mental health concerns, and refer clients to appropriate community resources in a timely manner.
• Foster professional relationships with clients, family members, caregivers, and other doulas.
• Establish and maintain a professional doula business in accordance with professional, legal, and ethical guidelines.
• Identify and support clients’ needs based on the theories of diverse social determinants of health, cultural humility, and intersectionality and the principle of harm reduction.

International Business Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will develop the skills to effectively investigate, analyze, manage and direct most aspects of international trade. Students work with real businesses, helping small and medium exporters capitalize on global opportunities, as preparation for various careers in the ever-expanding global economy. Professors have relevant and practical expertise in international trade, investment, marketing, finance and business management. Graduates will receive an Ontario College Graduate Certificate in International Business Management and, upon meeting Forum for International Trade Training (FITT) criteria on two major projects sent for external grading and transfer of credits to FITT, a Diploma in International Trade from FITT will be issued. Graduates who complete the required work experience in international business and meet other FITT criteria can subsequently apply to receive the Certified International Trade Professional designation (CITP).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Conduct an environmental scan to evaluate the impact of world issues on an organization's international business opportunities.
• Conduct, evaluate and present market research to support an organization's international business decision-making.
• Manage the preparation of documents and the application of procedures to support the movement of products and services in the organization's global supply chain.
• Evaluate the impact of statutory and regulatory compliance on an organization's integrative trade initiatives.
• Develop and implement strategies to negotiate effectively within various cultural environments and to address the impact of cultural differences on an organization's integrative trade initiatives.
• Develop and present an international marketing plan, and evaluate sales strategies that support an organization's integrative trade initiatives.
• Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization's integrative trade initiatives.
• Analyze the impact of an organization's integrative trade initiatives on its human resources management strategies, policies, and practices.
• Develop and present an international business plan.
• Manage the implementation and evaluation of team projects by applying project management principles
• Recommend strategies to support principles of corporate sustainability, corporate social responsibility and ethics associated with an organization's integrative trade* initiatives and evaluate their effectiveness.
• Select and apply current technologies to support an organization's integrative trade* initiatives.

Business - Human Resources is a two-year Ontario College Diploma program. Students learn business basics such as accounting, communications, and computer applications, then focus on HR subjects such as training and development, recruitment, compensation, benefits, employment law and occupational health and safety.  In addition, students have the opportunity to achieve six of the nine Certified Human Resources Professional/Leader (CHRP/CHRL) credits. For more information, refer to www.hrpa.ca
In their final semester, in class students have the opportunity to participate in a mentorship with an HR professional to experience first-hand the HR workplace environment. Graduates are in demand for HR generalist  jobs as well as in recruiting, compensation and benefits, training and development and health and safety. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Human Resources Advanced Diploma program where they will have the opportunity to achieve the balance of the CHRP/CHRL credits (three additional credits).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Participate in the recruitment, selection, and retention of employees.
• Participate in performance management* processes.
• Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
• Contribute to an organization's success through effective employee relations.
• Assist with the administration and communication of the organization's total compensation plan*.
• Participate in organizational health and safety policies and practices.
• Apply current and emerging information technologies to support the human resources function.
• Implement organizational development* strategies aimed at promoting organizational effectiveness.
• Communicate human resources information accurately and credibly in oral, written, and graphic form.
• Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
• Identify the human resources component of a business plan.
• Assist in the collection and analysis of human resources data.

The program prepares students for a career in the residential construction industry. Courses are designed to provide the technical knowledge required to perform the construction, estimating, and scheduling associated with the building of one and two-storey houses, duplexes and townhouses.  A portion of the program is devoted to the acquisition of hands-on skills pertaining to the construction field.

Co-operative Education
This two year program has two Co-operative Education work terms. Students can choose to participate in a four-month paid co-op term from May to August between years one and two of academic study. The second four-month work term will take place from May to August following the completion of the second year of academic study.
Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma. More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Develop and use strategies for ongoing professional development to remain current with industry changes, enhance work performance and explore career opportunities.
• Comply with health and safety practices and procedures in accordance with current legislation and regulations.
• Assist in the preparation of material estimations and quotes and complete all work in compliance with the rights and conditions of contractual obligations, the Ontario and/or National Building Codes, applicable laws, bylaws, standards and ethical practices in the construction, renovation and conservation building fields.
• Incorporate sustainability practices in the implementation of building construction, renovation and conservation projects in accordance with sustainable building guidelines.
• Communicate and collaborate with diverse clients, supervisors, coworkers and tradespersons to complete projects on time and to maintain effective working relationships.
• Interpret project plans and produce technical sketches and documents to support building construction and renovation projects.
• Select and use technologies to obtain, organize and communicate building construction and renovation information.
• Solve problems related to the implementation of building construction and renovation projects by applying the principles of basic technical mathematics, building design and building science.
• Select, maintain and safely use hand tools, and portable and stationary power tools, when performing layout, cutting, fitting and assembly operations.
• Complete building and renovation stages, from site layout and footings to the application of interior and exterior finishes, in accordance with blueprint specifications and conservation principles.
• Select a range of materials and equipment for their appropriate application to building construction and renovation projects.
• Schedule and assist in monitoring the progression of building construction and renovation projects by applying basic principles andstrategies of project management.
• Apply basic business principles and strategies to the operation of a building construction and/or renovation enterprise.

This two-year diploma program focuses on business fundamentals with strong experiential learning components. Graduate with the operations experience and business acumen to manage and operate a successful golf or recreational club, while also learning about club sports with a focus on golf. 

Develop your passion for golf through visits to various courses, guest speakers and coaches from PGA of Canada, access to our golf simulator and a membership to all City of London golf courses. You’ll also have the opportunity to network with a wide variety of industry professionals within the resort and golf and club industries. Hone your golf, racquet sports and curling games through instruction from PGA of Canada golf pros, and expand your learning through field trips to learn new technologies and teaching methodologies at simulator facilities, various resorts and golf clubs, as well as an optional golf trip to Orlando, Florida

Apply your knowledge in a co-op work experience with professionals within golf course management. You’ll gain further employable skills in food and beverage service and culinary management on-campus through The Chef’s Table restaurant and cafe.

This tailor-made co-operative education program allows applicants the opportunity to explore the numerous career opportunities available in the ever growing golf and club industry. Inspired by the Canadian Society of Club Managers (CSCM), this program fosters the core educational competencies required to excel in a career in club management.  Students will develop expertise in business and financial management, golf club and turf services and food and beverage operations with a hospitality focus. Theoretical studies will be supported by practical exposure in all areas of golf and club facilities. Students will gain an appreciation for proactive customer service and the relation to business development. Upon graduation, students are prepared to get their Certified Club Manager (CCM) designation.

Learning Outcomes
Vocational Program Learning Outcomes:
(Vocational program learning outcomes must be consistent with the requirements of the Credentials Framework for the proposed credential.)

The graduate has reliably demonstrated the ability to:

• Identify the inherent risks associated with operating a healthy and safe golf and recreational club environment;
• Apply contemporary business administration skills to the management of golf and recreational club facilities;
• Contribute to the effective coordination of a golf and recreational club operations;
• Apply the principles of marketing, sales and merchandising as it relates to various business operations within club facilities;
• Contribute to the implementation of on-going strategies for optimal customer service and relations;
• Apply the fundamental principles and techniques necessary for maintenance and sustainability of golf and recreational club facilities;
• Research and plan strategically for the effective operation of golf and recreational club facilities;
• Contribute to strategies for effectively managing the performance and development of staff and volunteers;
• Develop entrepreneurial strategies for the operation and management of golf and club facilities;
• Provide effective Food and Beverage service delivery & management, including customer service and coordination of special events;
• Adapt to various and changing technologies, systems and applications for the golf & club management industry;
• Support the maintenance/care regime needed in order to sustain the turf and garden areas of the golf and/or recreational club facility.

The program provides the technical knowledge and skills required to manage the construction of industrial, commercial, and institutional buildings from the planning stage through to completion. Studies include construction materials and methods, construction equipment, surveying, project management, scheduling, estimating, building economics, and construction contracts. Twelve months of co-operative work experience is an integral part of the program.

Co-operative Education
This three-year program has three co-operative work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes

• Develop and use strategies to enhance professional growth and ongoing learning in the construction engineering field.
• Comply with workplace health and safety practices and procedures in accordance with current legislation and regulations.
• Complete duties and assist in monitoring that work is performed in compliance with contractual obligations, applicable laws, standards, bylaws, codes and ethical practices in the construction engineering field.
• Promote and carry out sustainability practices in accordance with contract documents, industry standards and environmental legislative requirements.
• Facilitate the collaboration and interaction among project stakeholders to support construction engineering projects.
• Collect, process, analyze and coordinate technical data to produce written and graphical project-related documents.
• Coordinate and facilitate the collecting, processing, interpreting and application of survey/geomatics and layout information* to implement construction projects.
• Select and use industry-specific electronic and digital technologies to support the design and construction of projects.
• Analyze and solve technical problems related to the design and implementation of construction projects by applying engineering concepts, technical mathematics and building science.
• Schedule, coordinate and monitor the progression of construction projects by applying principles of construction project management.
• Prepare estimates of time, cost, quality and quantity, tenders and bids.
• Perform, coordinate and facilitate quality control* testing and monitoring of equipment, materials and methods involved in the implementation and completion of construction projects.
• Apply teamwork, leadership, supervision and interpersonal skills when working individually or within multidisciplinary teams to complete work on construction projects.

Business - Supply Chain and Operations (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain;
• Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services;
• Contribute to plans and schedules, at various levels in an organization;
• Apply the basics of purchasing and supplier management to current best practices;
• Apply best practices for inventory planning and control throughout the integrated system;
• Utilize information technology to support logistics management functions;
• Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements;
• Participate in the planning, implementation, and evaluation of projects;
• Conduct business in the international marketplace;
• Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards;
• Communicate effectively, orally and in writing, as required in a business culture;
• Apply problem-solving and critical-thinking skills as required in logistics management;
• Use effective human relations, interpersonal, and team skills in an organizational environment;
• Develop strategies for ongoing professional development to maintain and increase competence;
• Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

• In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
• This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

The Computer Systems Technician program is a two-year accredited Ontario College Diploma program which provides comprehensive training for students wishing to work in the high demand areas of workstation, server, application, network and security support. This program provides students the ability to think critically, solve problems and acquire new skills quickly.

Under the guidance of expert faculty, combined with the use of leading edge labs, the program emphasizes the hands-on installation and configuration of workstations, servers and networking equipment.  Students will also be expertly trained in current operating systems from Microsoft as well as Linux.  The program also focuses in on the installation and configuration of web servers, database servers, IT security, effective communication, problem solving and teamwork skills.

Upon completion of the program, and in addition to the highly valued Ontario College Diploma, graduates should have the knowledge and skills to take exams for the following certification, if they choose to do so: Cisco Certified Network Associate (CCNA). Graduates may also choose to apply the knowledge gained to prepare and test for other industry certifications, such as those offered for Microsoft, Linux and VMWare.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.
• Support the implementation and administration of computer systems.
• Support the implementation and administration of networking solutions.
• Install, configure, troubleshoot, maintain, and upgrade components of computer systems.
• Install, configure, troubleshoot, maintain, and upgrade components of networks.
• Use a variety of scripting tools and languages to automate routine tasks.
• Follow, monitor, and document data storage procedures designed to ensure the integrity of information.
• Apply knowledge of security issues to the implementation of information technology solutions.
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring.
• Conform to workplace expectations found in information technology (IT) environments.
• Contribute to the successful completion of the project applying the project management principles in use.