Diploma in Business in Payroll and Bookkeeping

at Fanshawe College - London Campus Canada

Business - Human Resources is a two-year Ontario College Diploma program. Students learn business basics such as accounting, communications, and computer applications, then focus on HR subjects such as training and development, recruitment, compensation, benefits, employment law and occupational health and safety.  In addition, students have the opportunity to achieve six of the nine Certified Human Resources Professional/Leader (CHRP/CHRL) credits. For more information, refer to www.hrpa.ca
In their final semester, in class students have the opportunity to participate in a mentorship with an HR professional to experience first-hand the HR workplace environment. Graduates are in demand for HR generalist  jobs as well as in recruiting, compensation and benefits, training and development and health and safety. Graduates who meet admission requirements are eligible for transfer to the Business Administration - Human Resources Advanced Diploma program where they will have the opportunity to achieve the balance of the CHRP/CHRL credits (three additional credits).

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Participate in the recruitment, selection, and retention of employees.
• Participate in performance management* processes.
• Participate in the planning, delivery, and evaluation of employee orientation, training, and development programs.
• Contribute to an organization's success through effective employee relations.
• Assist with the administration and communication of the organization's total compensation plan*.
• Participate in organizational health and safety policies and practices.
• Apply current and emerging information technologies to support the human resources function.
• Implement organizational development* strategies aimed at promoting organizational effectiveness.
• Communicate human resources information accurately and credibly in oral, written, and graphic form.
• Plan and act on personal professional development plans to achieve ongoing competence in human resources professional practice.
• Identify the human resources component of a business plan.
• Assist in the collection and analysis of human resources data.

The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers.  

This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer Relationship Management (CRM) and Customer Experience (CX) best practices, strategies, tactics, tools, and techniques. Students will have an opportunity to apply industry standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process.  Student will also learn strategies and tactics for account development in the field of sales and sales management.

This two-year Ontario College Diploma program provides the skills necessary for students wishing to enter the workforce in the live entertainment industry. Through both practical application and classroom theory, students will develop skills using the technologies of theatre production, with emphasis on lighting, sound, video and properties. To enhance these skills the students will also learn a range of disciplines including, networks, properties, scenic painting, rigging, special effects, design communications, theatre and art history and project management.

The Advanced Filmmaking program is an Ontario College Graduate Certificate program which builds upon the students previous diploma/degree skills by providing opportunities to work in cross-functional teams to create both narrative and documentary films, television productions, and other media. All phases of digital filmmaking will be experienced, including pre-production, production, and post-production. Students will collaborate with students in other College programs (television, acting, fashion, multimedia, music industry arts) in the creation of digital media products.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Create narrative and documentary films, television productions, and other media (such as webcasts) that illustrate the application of aesthetic and theoretical principles of filmmaking;
• Identify and develop stories and scripts for narrative and documentary films and other media, for both general and specific audiences;
• Plan and apply appropriate pre-production techniques to prepare for the efficient and cost-effective production of narrative and documentary films and other media;
• Produce and direct narrative and documentary films and other media to commercial, technical, legal and ethical standards by working independently or in a crew;
• Operate digital cameras, audio, editing and lighting equipment during the creation of documentary and narrative films and other media.
• Produce market-ready narrative and documentary films and other media by collaborating with post-production experts;
• Plan media-marketing/distribution strategies for a variety of venues and formats;
• Lead co-workers and others in all phases of film development, through the application of superior communication, interpersonal, organizational, and problem solving skills.

This one-year Graduate Certificate program is designed to provide students with a holistic approach to information systems security as it applies to business.  The program will provide a broad understanding of security concepts and concentrate on industry best practices for information security.  Students will gain the knowledge required to manage both the strategic and operational aspects of information security.  The focus will be on addressing the following questions:

• What business assets need protection?
• What are the vulnerabilities and threats to the business and the assets?
• What safeguards need to be implemented to protect the business?
• Did the protection measures or safeguards work?

The students will develop the skills to identify vulnerabilities to business and implement effective safeguards to minimize risks to acceptable levels.  They will learn detailed practical aspects of security such as risk analysis, vulnerability testing, writing security policies, implementing access controls and performing security audits.  An emphasis will be placed on interpersonal, organizational, technical, communication and problem solving skills applied to enhance the effective implementation of security in a business environment.

A Mandatory Mobile Computing (Laptop) Program

Learning Outcomes:
The graduate has reliably demonstrated the ability to

• Apply knowledge of computer operating systems, networking, and various application software to the simulation of business processes.
• Develop best practices to protect business resources through the application of knowledge of vulnerabilities and exploits.
• Develop security strategies for the deployment of security procedures and protective devices.
• Integrate information technology strategies that support business functions by employing knowledge of best practices of business processes and systems.
• Develop security plans and strategies to include acceptable use of business information and systems by internal employees, contractors, consultants, business partners and customers.
• Develop security plans and strategies to ensure the integrity of information in compliance with best practices, relevant policies, standards, and regulations.
• Apply project management principles in the deployment of security policies and strategies.
• Perform security audits to ensure compliance with security plans, policies, standards, regulations and best practices.
• Develop and deliver a corporate training program to communicate both orally and in writing the security requirements for compliance with security policies.
• Prepare security documentation for approval by senior management and present results of security audits.

In this one-year graduate certificate program, students will study analytical chemistry lab techniques, cannabis crop science, and microbiology in order to apply their scientific knowledge and skills to meet the needs of the emerging cannabis industry. The program prepares students to analyze cannabis for quality, safety, and stability, and contribute to research and development, including the development of new cannabis products. In addition to scientific techniques, students will study the regulatory context of the cannabis industry, and develop their scientific communication and project management skills.

Learning Outcomes

• Collect, analyze and summarize data on cannabis cultivation to optimize yield and quality in a variety of production models;
• Perform all tasks in compliance with relevant legislation, regulations, and security measures for legal cannabis production and processing;
• Evaluate current research to apply best practices for sustainability and innovation in the cannabis industry;
• Use laboratory procedures to conduct quantitative and qualitative chemical analyses of cannabis products to test product quality, safety and stability;
• Write, follow, validate and optimize standard operating procedures to extract and analyze cannabis products;
• Apply business principles to manage resources effectively in a cannabis lab;
• Evaluate product safety using quality assurance programs and processes;
• Design, plan, and manage projects to meet industry demands;
• Communicate scientific data from lab procedures and scientific literature effectively to licensed producers and stakeholders.

Business - Insurance (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts. Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.
Applicants seeking a non Co-op Endorsed Diploma should apply to the Business - Insurance program, Program Code BIN3.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility.

The Child and Youth Care program prepares individuals to provide care and treatment for children and youth experiencing emotional, behavioural, social and mental health challenges. This education and training combines both an academic facet with comprehensive and varied field experience.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Develop and maintain relationships with children, youth and their families applying principles of relational practice* and respecting their unique life space*, cultural and human diversity.
• Assess and respond to the strengths and needs of children and youth, including complex responses impacted by developmental, environmental, physical, emotional, social and mental health challenges in order to promote positive change.
• Analyze and evaluate the impact of the inter-relationship among family, social service, justice and community systems on children, youth and their families and use this information in the planning of holistic care and in the reduction of systemic barriers.
• Plan, implement and evaluate interventions using evidenceinformed practices* in the areas of therapeutic milieu*and programming, and group work to promote resiliency* and to enhance development in children, youth and their families.
• Advocate* for the rights of children, youth and their families and maintain an anti-oppression perspective* and cultural competence in diverse cultural contexts.
• Apply communication, teamwork and organizational skills within the interprofessional team and with community partners to enhance the quality of service in child and youth care practice.
• Develop and implement self-care strategies using self-inquiry and reflection processes to promote self-awareness and to enhance practice as a child and youth care practitioner.
• Use evidence-based* research, professional development resources and supervision models to support professional growth and lifelong learning.

Professional Financial Services is a one-year Ontario College Graduate Certificate program, completed in two four-month levels. The program is designed to leverage a university or college credential in any discipline by providing a fast track to a career as a Professional Financial Planner. An intensive curriculum prepares graduates to provide clients with professional advice to build wealth and ensure financial security through setting goals, managing finances, minimizing tax, managing life's risks, and building investment portfolios, as well as customer relations and providing product to clients. The curriculum prepares students to pursue the Certified Financial Planner® CFP®, with the CFP designation awarded by the Financial Planning Standards Council www.fpsc.ca.  Graduates complete the Registered Retirement Consultant curriculum and may challenge the RRC® designation assessment.     Students are prepared to write the Canadian Securities Course® CSC® and Life Licensing Qualification Program exams. Upon successful completion of the program and external examinations, graduates are well equipped with skills and credentials to enter a wide variety of careers in banking, investment, insurance, credit and financial planning.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Analyse client information to formulate financial planning strategies.
• Create a comprehensive financial plan.
• Analyse customer credit capacity and select loan instruments to meet customer needs.
• Evaluate Canadian statute law as it applies to the formulation of financial planning strategy.
• Analyse compliance cases to reconcile planner advice and conduct, against accepted industryconduct and practice standardsthat reflect the industry code of ethics.
• Plan tax minimization strategies for clients.
• Evaluate client risk tolerance, net worth and wealth creation potential to select appropriate investments most likely to achieve client goals and objectives.
• Analyse client or business risk manageemnt needs and recommend appropriate insurance product strategies.
• Evaluate client estate and personal care needs in order to recommend strategies to ensure efficient estate distribution and continuity of personal care.
• Develop a financial services business plan to build long term relationships, maintain efficient client communication and ensure accurate client records management.
• Evaluate the Canadian financial services industry, capital markets efficiency, regulatory issues and global integration.
• Evaluate financial products and recommend asset allocation strategies in a constantly changing economic and political environment

The Interactive Media Design program will professionally prepare students for an evolving job market in digital media design, development and production, providing comprehensive training in new media technologies with an emphasis on web application design, interactive rich media, and current technologies for developing usable, media-rich sites and applications. The curriculum will combine courses in design, coding, marketing and media management and incorporate industry-standard tools from companies such as Adobe, Maxon, etc., as well as open-source technologies for web application development.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Complete both individual and collaborative interactive media projects effectively.
• Use best practices and tools to design and develop dynamic, rich-media content.
• Contribute to the assessment of the requirements of an interactive media project.
• Contribute to the development, budgeting, planning and professional presentation of an interactive media project.
• Design a media project (interface, navigation, graphics, text treatment) using current best practice design and development principles, and applying conceptual and theoretical frameworks.
• Build effective and dynamic Web sites and/or mobile applications.Identify and analyze ethical and professional issues arising in an online environment.
• Apply research and conceptual skills to propose possible solutions for mobile/multimedia/Web development problems.
• Use creative and critical thinking techniques in the effective design, development and implementation of an interactive media project.
• Contribute to the assessment of the financial, technical and artistic success of an interactive media project.