Diploma in Office Administration - Health Services

at Fanshawe College - London Campus Canada

Business - Insurance (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. This program is designed to prepare students for positions in the property and casualty insurance industry. Students will study forms of general insurance, underwriting, claims investigation, risk analysis and contracts. Students have the opportunity to complete nine of ten credits toward their Chartered Insurance Professional (CIP) designation issued by the Insurance Institute of Canada.  Graduates work in high-demand areas of insurance such as underwriting, claims adjusting, brokerage or agency services and risk management.

Co-operative Education
In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.
Applicants seeking a non Co-op Endorsed Diploma should apply to the Business - Insurance program, Program Code BIN3.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the economic and social importance of insurance.
• Demonstrate an understanding of the organization and structure of both the General and Life Insurance Companies.
• Analyze the coverage provided by the various policies currently available through insurance companies.
• Follow the proper principles and procedures used in adjusting losses and settling claims and to complete and explain the necessity of the documentation used.
• Recognize and evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
• Enter and retrieve client information utilizing computer and various word processing and spread sheet packaged programs.
• Understand the underlying role of accounting as an information system for planning and controlling business operations.
• Develop an awareness of human relations in the work place and apply effective interpersonal skills.
• Understand basic economic principles and how they relate to business.
• Demonstrate an understanding of the legal system and legislation affecting business in general and the insurance industry specifically.
• Understand and apply the marketing techniques used by insurance companies, brokers and agents.
• Demonstrate effective oral and written communication skills.
• Appreciate the social, political and cultural aspects of our society.
• Appreciate the importance of business and corporate responsibility.

This Graduate Certificate program will prepare students for supervisory and managerial positions in the broad transportation industry, with a particular focus on automotive service and repair. The program includes business curriculum including leadership and management, human resources, operations management, accounting, and business communications, and curriculum addressing multiple aspects of the transportation industry including automotive, truck and coach, paint and body, and agriculture operations. This unique combination of business and automotive courses will prepare graduates for a variety of positions within the transportation industry such as service consultant, parts advisor, warranty administrator, and customer relations.

This three-year Advanced Diploma in Cyber Security will provide students with the foundational Information Security (InfoSec) skills and knowledge necessary to be successful in the IT Security industry. Foundational topics will include information security, ethics, network management/analysis, programming and scripting, operating systems, and database management. Building on those foundational topics, the curriculum will also develop students’ skills in the areas of risk analysis, cryptography, vulnerability testing, access control implementation, and security audit performance. Graduates of this program will be able to proactively implement sound security practices to mitigate security risks and respond quickly to security breaches and issues that may have occurred.

Through hands-on laboratory activities, case study analyses, and research projects, students will enhance their Information Security understanding and develop their interpersonal, communication, organizational, and problem-solving skills. This program will also include three co-operative education work placements to further enhance all of those skills.

Learning Outcomes

• Configure, implement, and manage security devices and equipment considering the unique features of the computer operating systems, networks, applications and software.
• Implement and evaluate security solutions for business processes, applications and communications to protect business resources and respond to the needs of all the internal stakeholders.
• Use project management principles to implement security strategies and processes that address the organization’s information security requirements.
• Develop, implement and evaluate organizational security policies, standards and regulations to promote internal security.
• Perform vulnerability assessments and penetration testing for infrastructures, web and applications, using both manual and automated techniques.
• Evaluate and apply tools and techniques to formulate countermeasures to secure information systems against security threats.
• Perform security audits and forensic analysis to evaluate the effectiveness of a security system, and identify and correct security vulnerabilities.
• Monitor and analyze logs and alerts from security devices to determine the extent of a security breach and what data has been compromised.
• Identify, collect and log relevant data as evidence for a sample case within a business or in the Canadian Justice System.

Co-operative Education
This three-year program has three co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

The Honours Bachelor of Commerce (Digital Marketing) program is a four-year, honours level degree with a mandatory co-op work term between Levels 7 and 8.  Students will study core fundamentals of business including business strategy, management, human resources, accounting and leadership in addition to the specialized digital marketing courses, including brand management and media integration, analytics, strategic website management and search engine marketing. Students will be well prepared to write certification exams within the digital marketing field upon graduation.

Interior designers focus on the planning, design and detailing of interior space to improve the quality of people's physical environment. The four-year Honours Bachelor of Interior Design program covers both commercial and residential design, providing comprehensive treatment of all facets of interior design including research, problem analysis, concept development, design communication, drawings and specifications, technology, verbal and visual presentation methods, construction, and business practice. The courses develop students' skills as creative designers who can formulate, propose and execute creative design solutions for the physical, social and psychological needs of a changing society. Principles of environmental sustainability and socially responsible design are embedded throughout the courses.

Co-operative Education
This four-year Honours Bachelor's degree program has one co-op work term. More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Apply human-centred design principles when designing the built environment to meet client needs;
• Prepare working drawings and specifications for non-load bearing interior construction, in compliance with universal accessibility guidelines, applicable building codes and industry standards;
• Formulate preliminary space plans and design concepts that integrate the client's program requirements, the principles of interior design and theories of human behavior;
• Create design concepts across a range of sectors that reflect knowledge of historical precedents, decorative arts, architecture and related theories and best practices;
• Synthesize principles of acoustics, thermal comfort and lighting to achieve wellbeing, comfort and performance within interior environments;
• Source and recommend furniture, fixtures, equipment and materials on the basis of their properties and performance against defined criteria;
• Develop design recommendations that address functionality and aesthetics and meet global public health, safety, welfare and environmental requirements and sustainability guidelines;
• Specify colors, materials, finishes, furnishings, equipment and lighting to appropriately convey the design concept and to meet socio-psychological, functional, maintenance, and lifecycle performance requirements;
• Collaborate, communicate and apply interpersonal skills to fulfill a leadership role on an interdisciplinary, multi-cultural design team;
• Communicate professionally through a variety of design communication mediums to both specialist and non-specialist audiences;
• Follow standards of professional practice when managing a project, utilizing instruments of the design business such as contract documents, schedules, budgets and specifications;
• Choose opportunities for constant renewal of skills, knowledge and attitudes to ensure life long learning and professional development;
• Generate creative ideas based on calculated risk-taking that result in innovative design solutions to meet client requirements;
• Interpret qualitative and quantitative data to correctly identify problems and offer comprehensive, evidence-based design (EBD) recommendations;
• Integrate the principles of Universal Design in all design projects, including those that focus on historic preservation, repurposing of space and new construction.

The Game - Design program at Fanshawe College is an intensive three-year advanced diploma focusing on the tools and techniques necessary to gain employment in the video game industry. The goal of the program is to provide students with the professional and artistic skills necessary to create compelling and innovative games.

Students will develop 2D and 3D skills by studying a curriculum focused initially on the core principles of video game creation. Foundation courses including art & design theory, modelling, animation, texturing, anatomy and drawing will provide the basis for understanding the various components that make up a video game. An integral part of the Game - Design program at Fanshawe College is its relationship to the local community. London, Ontario has a vibrant and growing video game industry. Professionals from this community include game designers, animators, producers and art directors who will play an important role by providing mentorship to students through critique and guest lectures.

Graduates of this program will find entry-level positions in the video game industry as concept artists, animators, level and game designers.

Automotive Sales is a one-year Ontario Graduate Certificate program. You’ll begin the program by creating a strong foundation in the fundamentals of technical sales and marketing, quickly moving into specialized training in new media marketing, CRM enabled selling, emerging transportation technologies, marketing management and more. This program is also an opportunity for further study for graduates of business programs and of motive power programs. It also provides a pathway to a post-graduate opportunity for journey-people with a Red Seal in a relevant trade.

Learning outcomes
The graduate has reliably demonstrated the ability to:

• Prepare and deliver a sales presentation based on an analysis of clients’ knowledge base and needs to assist the client in making a fully informed purchase.
• Collaborate with team members to market the corporate brand and meet sales targets in order to contribute to the achievement of the company’s strategic goals.
• Establish and maintain working relationships with clients to secure their loyalty to the salesperson and the corporate brand.
• Conceptualize, develop and implement a business plan to manage personal brand and sales goals.
• Apply the principles of business ethics and corporate social responsibility to adhere to industry and professionalism standards.
• Use information technology relevant to the sales function to manage accounts and client relationships.
• Contribute to the development and execution of the company’s strategic account management plans to secure and satisfy key account stakeholders.
• Explain both the basic and the emerging technological features of an automotive system, including the variables that effect each component, to ensure a client’s full understanding of the vehicle.
• Research new and emerging technologies in the automotive sector to maintain currency in a rapidly developing field and effectively market and sell new products and technologies.

The Design Foundations Certificate program is for students who are interested in exploring a career in design. This foundation year introduces students to the fundamentals of 2D and 3D design principles, drawing and colour theory, idea development, research, presentation skills, portfolio development, design technologies, and communication skills. Students experience a year of goal-setting, learning new skills and refining existing skills with the guidance from industry experts through a variety of hands-on projects.

Graduates can use their portfolio and refined skills to move towards a career or pursue further studies in Interior Decorating, Fashion Design, Fashion Merchandising, Graphic Design, GIS and Urban Planning, Landscape Design, Horticulture Technician and Theatre Arts - Technical Production.

Learning Outcomes:

• Create two and three-dimensional designs using a wide range of materials, processes, techniques and relevant computer technologies.
• Use the design process to develop and solve visual problems using various strategies for idea generation.
• Apply the formal elements and principles of design to creative work.
• Utilize a variety of presentation skills across a wide range of media appropriate to portfolios, public and private venues.
• Develop skills in portfolio presentation in a variety of media through studio-based projects.
• Articulate art and design concepts, history and the role of art and design in society to the general public.
• Create original design solutions through the use of creative problem solving, idea mapping and research that supports the design project within given parameters.

Occupational Therapist Assistant/Physiotherapist Assistant is a two-year Ontario College Diploma program.  The program prepares students to work under the direction of Occupational Therapists and/or Physiotherapists to support the therapeutic assessment, treatment and care of clients.  Curriculum delivered through both web-facilitated classroom and laboratory instruction includes the role of the OTA/PTA in relation to clients musculoskeletal, cardiorespiratory, and neurological functions and conditions.  Students engage in three clinical placement opportunities throughout the program, including at least one placement each in an Occupational Therapy and Physiotherapy setting.

The Music Industry Arts program is a creative and practical environment that allows students to discover and develop the artistic, technical and business skills that will prepare them to compete in today's evolving music and entertainment industry.

The program approach is intensively hands-on, with professional recording, performance and lab facilities exclusively dedicated to student use.  Course content is wide and equally balanced between artist development and technical skills which accentuates experiential learning within the program. Course curricula is wide by design and includes: artist development, music publishing, entertainment law, copyright, sales and promotion, music theory, ear training, music writing and arranging, creative audio production techniques, functions of digital and analog consoles, audio recording/mixing, studio operation, design and management, audio for picture, as well as live audio production.  Computer literacy, audio and editing techniques relevant to the disciplines of music creation and audio post-production are offered through theory and practical applications. Collaborative projects utilizing other media-based programs within the College are done on a regular basis.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Display positive and professional attitude towards the responsibility and respect for the creation of music and sound.
• Meet strict deadlines and enhance creativity through the act of balancing technology and arts.
• Apply market ready skills in: music and sound recording, preproduction, audio production, writing, arranging, editing, mixing, contracting, and delivering, artist discovery, development, direction, marketing, promotion, tour management and live sound production.
• Utilize strong time management, problem solving and organizational skills.
• Stay current with industry practices primarily in the technical and secondarily in non-technical audio industry sectors through the use of creating sound and music.
• Operate audio and video hardware and software through the creation and design of sound and music either with or without moving or still pictures.
• Apply industry level skills in the operation of live sound and music recording.
• Create all documentation necessary in order to develop a music artist.