Diploma in Office Administration - Health Services

at Fanshawe College - London Campus Canada

The Computer Systems Technology program is an accredited, three-year co-operative education, Ontario College Advanced Diploma program which provides comprehensive training for students wishing to work in the high demand areas of network, security, virtualization, data storage and management and systems operation and management.  This program provides the students the ability to be effective team leaders, think critically, solve problems and acquire new skills quickly.

Under the guidance of expert faculty, combined with the use of leading edge labs, the program emphasizes the design, implementation, configuration, monitoring, troubleshooting, management, as well as the hands-on installation of networking, security, VoIP, mobile devices, virtualization, data storage and management, server, workstation and operating systems technologies.

Instruction in project management, communication and interpersonal skills prepare the student to effectively interact with all levels of users in both oral and written mediums.

Upon completion of the program, and in addition to the highly valued Ontario College Advanced Diploma, graduates should have the knowledge and skills to take exams for the following certifications, if they choose to do so: Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP). Graduates may also choose to apply the knowledge gained to prepare and test for other industry certifications, such as those offered for Microsoft, Linux, VMWare and EMC2.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools;
• Analyze, plan, design, and implement computer systems;
• Analyze, plan, design, and implement networking solutions;
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize computer systems;
• Install, configure, troubleshoot, monitor, maintain, upgrade, and optimize networks;
• Use a variety of scripting tools and languages to automate routine tasks;
• Participate in the deployment and administration of databases within a networked environment;
• Plan, develop, and be responsible for data storage to ensure the integrity of information;
• Apply knowledge of security issues to the implementation of information technology solutions;
• Appraise existing security solutions with a view to on-going maintenance, development, and improvement of organizational security;
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring;
• Articulate, defend, and conform to workplace expectations found in information technology (IT) environments;
• Contribute to the successful completion of the project applying the project management principles in use.

The program introduces the student to principles of design, planning sustainable construction, contemporary building methods,  structural and environmental engineering related to architectural construction. Individual and team projects involved with residential, industrial, commercial and institutional buildings, assist in the development of knowledge and skills required for careers in the architectural field. This co-operative education program consists of six academic terms and four work terms over a 3.3 to 3.7 year period.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Communicate with clients, contractors, other building professionals, and approval authorities.
• Prepare, read, interpret, and revise drawings, and other graphical representations used in building projects.
• Obtain, analyze, prepare, and revise specifications* and other project documents used in design* and construction.
• Prepare estimates of time, costs, and quantity, and participate in the tendering process.
• Solve technical problems related to building projects through the application of principles of building science* and mathematics.
• Collaborate with and coordinate information from structural, mechanical, and electrical building systems professionals.
• Contribute to the design* of architectural projects.
• Contribute to the analysis, planning, and preparation of site planning documents.
• Comply with the legal and ethical requirements of an architectural technologist in the practice of building design* and construction.
• Assess buildings and their interiors, and make recommendations for their repurposing and renovation.
• Ensure personal safety and contribute to the safety of others in the workplace.
• Participate in sustainable design* and building practices.
• Use and evaluate current and emerging technology to support building projects.
• Assist in the planning, scheduling, and monitoring of building projects.
• Apply business principles to design* and building practices.

Co-operative Education
This three-year program has four co-op work terms (minimum of three required).  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

General Arts and Science is an open-enrollment, preparatory-studies program designed to provide opportunities for students to experience post-secondary studies in a supportive environment. Program participants are afforded the chance to develop a wide range of essential employability skills, benefit from extensive foundational Social Science and Humanities studies, upgrade their academic record, and focus on core and elective courses specific to their areas of interest. Students will also focus on professional writing and elective courses on culture, worldview, history, media and art.

Graduates of the One-Year Certificate program will be prepared to continue vocational studies at the college-level in a number of college programs. Students can also use the One-Year Certificate to apply to select Ontario universities.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Develop, through general knowledge gained in a wide range of subjects, in sight into both self and society.
• Develop flexibility and clarity of both thought and expression in order to develop communications competence to a level required by business and industry.
• Understand and utilize critical thinking processes and problem solving techniques.
• Examine and evaluate various aspects of our changing society to assist in developing a sense of personal and social responsibility as a citizen in society.
• Employ basic vocational, skills drawn from the areas of the Humanities, Social and Behavioural Sciences of Vocational Studies (Business, Technology).

The Broadcast Journalism - Television News Ontario College Graduate Certificate program is designed to prepare informed, principled, creative and disciplined Broadcast Journalists for a career in Television News. The unique program focus is designed to train the news Videographer/Reporter/Producer. 

Program includes use of broadcast news gathering equipment, audio and visual, news writing, newscasting, news editing, interviewing, researching, TV video editing, TV news casting, TV production and practical Broadcast Journalism experience. The program includes an ongoing internship and a two-month internship program in March and April to be completed in newsrooms across Canada.

Professional Financial Services is a one-year Ontario College Graduate Certificate program, completed in two four-month levels. The program is designed to leverage a university or college credential in any discipline by providing a fast track to a career as a Professional Financial Planner. An intensive curriculum prepares graduates to provide clients with professional advice to build wealth and ensure financial security through setting goals, managing finances, minimizing tax, managing life's risks, and building investment portfolios, as well as customer relations and providing product to clients. The curriculum prepares students to pursue the Certified Financial Planner® CFP®, with the CFP designation awarded by the Financial Planning Standards Council www.fpsc.ca.  Graduates complete the Registered Retirement Consultant curriculum and may challenge the RRC® designation assessment.     Students are prepared to write the Canadian Securities Course® CSC® and Life Licensing Qualification Program exams. Upon successful completion of the program and external examinations, graduates are well equipped with skills and credentials to enter a wide variety of careers in banking, investment, insurance, credit and financial planning.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Analyse client information to formulate financial planning strategies.
• Create a comprehensive financial plan.
• Analyse customer credit capacity and select loan instruments to meet customer needs.
• Evaluate Canadian statute law as it applies to the formulation of financial planning strategy.
• Analyse compliance cases to reconcile planner advice and conduct, against accepted industryconduct and practice standardsthat reflect the industry code of ethics.
• Plan tax minimization strategies for clients.
• Evaluate client risk tolerance, net worth and wealth creation potential to select appropriate investments most likely to achieve client goals and objectives.
• Analyse client or business risk manageemnt needs and recommend appropriate insurance product strategies.
• Evaluate client estate and personal care needs in order to recommend strategies to ensure efficient estate distribution and continuity of personal care.
• Develop a financial services business plan to build long term relationships, maintain efficient client communication and ensure accurate client records management.
• Evaluate the Canadian financial services industry, capital markets efficiency, regulatory issues and global integration.
• Evaluate financial products and recommend asset allocation strategies in a constantly changing economic and political environment

Fashion Design is a three year co-operative Ontario College Advanced Diploma program providing professional career-directed training in the development, production management and marketing of apparel design. Through classroom theory, lecture, lab work, field trips and work term experience, skills are applied. Networking with industry professionals promotes future employment opportunities. Emphasis is placed on design analysis, apparel manufacturing and technology, and design communications and marketing. Skills such as fashion illustration, computer-aided design, pattern-making and draping, and garment construction techniques are taught, and supported by studies of textile technology, historical research, manufacturing processes and applied computerized technology in the fashion industry. The program fosters creative and independent problem solving in students, preparing them for a future in the various sectors of the rapidly changing fashion industry.

Co-operative Education
This three-year program has two co-op work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Recognize the interrelationships among designers, manufacturers, merchandisers and consumers in the domestic and international marketplace
• Create original designs using flat pattern and draping techniques that incorporate design principles and address fitting variations for women's wear
• Use state of the art manufacturing computer technology in the Apparel development and design process
• Produce originally designed apparel that demonstrates an understanding of raw materials, colours, silhouettes, textures, and techniques, and meets industry standards
• Source and select raw material, illustrate concepts, apply production specification and costing information, and develop patterns to produce apparel that reflects quality standards
• Analyze the organizational functions, systems and logistics in the manufacturing and marketing of apparel
• Apply business principles that relate to launching products, starting up a new business and planning, organizing and running a special event
• Adapt global fashion trends from the historical, current, and future perspective to produce salable designs for consumers
• Produce and present work that meets the standards, ethics and practices of the domestic and global fashion industry
• Apply visual communication skills that allow for creative product development, design collaboration and professional portfolio development

Occupational Therapist Assistant/Physiotherapist Assistant is a two-year Ontario College Diploma program.  The program prepares students to work under the direction of Occupational Therapists and/or Physiotherapists to support the therapeutic assessment, treatment and care of clients.  Curriculum delivered through both web-facilitated classroom and laboratory instruction includes the role of the OTA/PTA in relation to clients musculoskeletal, cardiorespiratory, and neurological functions and conditions.  Students engage in three clinical placement opportunities throughout the program, including at least one placement each in an Occupational Therapy and Physiotherapy setting.

This is a highly specialized, advanced program in the theory and practice of all phases of producing creative sound for film, television, gaming, web animations, live audio, video and all new media forms.  Concept building is emphasized through various means: audio production and surround sound design and mixing, field recording, ADR, Foley, live sound and game sound techniques. Students are engaged in individual and collaborative projects involving practical and process oriented instruction, working with other graduate certificate programs and departments within the College, as well as independent lab time.

Industry linkages and competitive portfolios are built based on high level team building skills and intensive problem solving. This specialization prepares students well for career opportunities within the audio production and post-production industry.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Practice leadership in all areas of pre-production, production, and post-production in the audio industry.
• Initiate and maintain professional working relationships with clients and related program professionals within the College and/or community.
• Develop and generalize industry-specific advanced technical and problem-solving skills.
• Plan audio sound design through project management, scope of project and vision for pre-production, production and post-production.
• Manage multiple audio and video projects of various types simultaneously while assuming different roles.
• Produce market-ready materials with focus on audio for picture, live production and broadcast including mixing, editing, capture, script-writing, casting and budgeting.
• Create a business plan for entrepreneurial, freelance and corporate work in the fast-paced audio-post production field.

Project Management is a one-year Ontario College Graduate Certificate program, completed in two four-month levels (laptop required). Students will gain the in-depth knowledge, competencies, skills, tools, and techniques required to plan and execute major projects that achieve organizational goals on time and on budget. The Project Management Institute (PMI) Project Management Body of Knowledge is an integral part of the program curriculum. The curriculum also addresses emerging trends in project management through courses in Agile Project Management, Project Recovery and Project Leadership. Upon completion of the first level of the program, students will be eligible for the Certified Associate in Project Management (CAPM) certification, an entry-level designation offered by the Project Management Institute (PMI). Graduates will be prepared to pursue PMI's Project Management Professional (PMP) designation after completing the prescribed period of professional project management experience.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

• Manage the scope, cost and schedule with focus on project success as defined by approved stakeholder requirements.
• Describe other imperatives such as quality, risk and stakeholder satisfaction.
• Analyze the various quality assurance techniques and controls.
• Analyze traditional management and leadership techniques used in project management roles.
• Demonstrate a working knowledge of a project management computer software specific to the practices of project management.
• Identify the principles and models used for managing the project financials for resources, materials and the project schedule.
• Recognize organizational culture and adaptive techniques as they apply to your project and project team.
• Organize the project team through identification of the required roles and responsibilities to deliver project requirements.
• Apply appropriate legal and ethical standards.

The Interactive Media Design program will professionally prepare students for an evolving job market in digital media design, development and production, providing comprehensive training in new media technologies with an emphasis on web application design, interactive rich media, and current technologies for developing usable, media-rich sites and applications. The curriculum will combine courses in design, coding, marketing and media management and incorporate industry-standard tools from companies such as Adobe, Maxon, etc., as well as open-source technologies for web application development.

Learning Outcomes
The graduate has reliably demonstrated the ability to

• Complete both individual and collaborative interactive media projects effectively.
• Use best practices and tools to design and develop dynamic, rich-media content.
• Contribute to the assessment of the requirements of an interactive media project.
• Contribute to the development, budgeting, planning and professional presentation of an interactive media project.
• Design a media project (interface, navigation, graphics, text treatment) using current best practice design and development principles, and applying conceptual and theoretical frameworks.
• Build effective and dynamic Web sites and/or mobile applications.Identify and analyze ethical and professional issues arising in an online environment.
• Apply research and conceptual skills to propose possible solutions for mobile/multimedia/Web development problems.
• Use creative and critical thinking techniques in the effective design, development and implementation of an interactive media project.
• Contribute to the assessment of the financial, technical and artistic success of an interactive media project.