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Graduate Certificate in Customer Relationship Marketing and Sales Management

Graduate Certificate in Customer Relationship Marketing and Sales Management

at Fanshawe College - London Campus Canada

Overview

The Customer Relationship Marketing and Sales Management program responds to the growing need within business for a skill set that places the customer at the centre of business decisions. This skill is critical since marketing and sales success depends on attracting new customers while retaining and strengthening relationships with current customers.  

This one-year post-graduate certificate program provides students with a foundation in marketing and sales, with a focus on the examination and application of Customer Relationship Management (CRM) and Customer Experience (CX) best practices, strategies, tactics, tools, and techniques. Students will have an opportunity to apply industry standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process.  Student will also learn strategies and tactics for account development in the field of sales and sales management.

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30

Application Processing Days

Post Graduate

Program Level

Fact & Figures

Full Time On Campus

Study Mode

12

Duration

Fanshawe College - London Campus

Location

Graduate Certificate in Customer Relationship Marketing and Sales Management Assistant Fee

$15192

Tuition Fee

$11000

Average Cost of Living

$100

Application Fee

6

Backlogs Allowed

Graduate Certificate in Customer Relationship Marketing and Sales Management Admissions Requirements

  • Minimum Level of Education Required: To be accepted into this program, applicants must have a Bachelor’s Degree in Commerce/Management.
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Where would you like to study*

Work Permit Canada

Students who wish to work in Canada require a work permit to do so. A student in Canada can work part-time during the course of his studies and full-time during holidays and semester breaks and post the completion of their course/program.

Rules for getting a part-time work visa in Canada

You can also work part-time on campus at your university.

Work Permit

Duration

Your part-time work permit will be valid for as long as you have a valid study permit.

Working Hours

20 Hours/Week

As a full-time student, you can work for a maximum of 20 hours a week. However, you can work full- time during holidays and breaks.

Document Required to Work in Canada

List

To apply for a work permit, you will need a study permit that mentions that you are allowed to work part-time on campus.

Social Insurance Number

Study Permit

You will need a Social Insurance Number (SIN) to Service Canada. if you wish to work in Canada during the course of your studies. To apply for the same, you need a valid study permit, and you should be a full- time student at a recognized university.

You can work part-time off-campus if you are studying in the Quebec province.

Duration of Work Permit Canada

Your part-time work permit will be valid for as long as you have a valid study permit.

Work Hours Canada

As a full-time student, you can work for a maximum of 20 hours a week. However, you can work full- time during holidays and breaks.

Document Required to Work in Canada

To apply for a work permit, you will need a study permit that mentions that you are allowed to work part-time on campus.

Social Insurance Number

You will need a Social Insurance Number (SIN) to Service Canada if you wish to work in Canada during the course of your studies. To apply for the same, you need a valid study permit, and you should be a full- time student at a recognized university.

Working after completing your course

In Canada, you will need a work permit to get a full-time job in Canada after finishing your studies. You chose a work permit like the Post-Graduation Work Permit (PGWP) if you wish to stay back in Canada and work full-time.

Visit Government of Canada Website for more detail

Post-Graduation Work Permit (PGWP)

The Post- Graduation Work Permit (PGWP) allows you to work for three years in Canada if you have completed a two years degree or more.

Application

how can i apply

You can either apply online or download the form and mail the application along with the required documents. Pay your fee and then wait for the decision to come.

Application Documents Required

List

To apply for the work visa, you need a degree from a recognized and accredited Canadian University along with an intention to stay and work in Canada only temporarily.

When to Apply?

One can apply for the full-time work permit in the first three months post the completion of their course during which the study permit is still valid.

How long does it take?

90 days

You will have to wait for 90 days for the decision on your work permit.

Duration

3 Years

The work permit is valid for 3 years if you have completed a two years degree program or more.

Fees

CAD 255

The fee for the work permit is CAD 255 plus the holder fee and the work permit processing fee.

Monthly Wages

CAD 1,600

An applicant is guaranteed a minimum salary of CAD 1,600 per month while working in Canada. This amount though varies on the job and the province you are working in.

Work Hours Canada

No Limit

There is no maximum limit, and you can work for as many hours as you want on the full-time work permit.

Required Documents

List

To apply for the work visa, you will need the following documents:

  • Forms: IMM 5710, IMM 5476 and IMM 5475;
  • Graduation Proof
  • Proof of payment of work permit fees
  • Copies of your travel and identification documents, passport pages and current immigration document.

Till a decision is made on your work visa, you can continue to work full time. All you need to have is your completed degree, should have applied for the permit before the expiry of your study permit and you should be allowed to work off-campus.

Information

Disclaimer

The information provided about the work permit is true and complete to the best of our knowledge. All recommendations are made without any guarantee on the part of the author or the publisher. The author and the publisher, therefore, disclaim any liability in connection to and with the use of this information.

Detailed Program and Facts

30

Application Processing Days

Full Time On Campus

Program Intensity

Post Graduate

Program Level

12

Duration

Study Visa

Student Visa For Canada

Any student who wishes to study in Canada requires a student visa. Some of the essential information for the application process is given below.

When Should I Apply?

4 to 6 months

Ideally, one should apply for the study permit at least 4 to 6 months before the commencement of your course/program.

Bank Account

No Need!

There is no need for a blocked bank account to apply for a student visa to Canada.

Duration of visa

Course Duration + 3 Months

The student visa is valid for the entire period of your course plus three months.

Time to Wait for Visa

35 Days

It takes time. It might take up to 35 days post your interview for the application process to complete and for you to finally receive your visa.

Appointment

Required

It varies from applicant to applicant, but one may have to take part in one or two visa appointments, namely a medical examination and a visa interview.

How you can apply

Application Process

An applicant can either apply online or offline by visiting a visa application centre and submitting their documents. After the analysis of your application, you might be called for an interview.

Fee

Visa Fee

The visa application fee for Canada is CAD 150.

Minimum Funds

833 CAD, 917 CAD

You require a minimum monthly amount to be deposited into your account to prove that you can sustain yourself while studying in Canada. If you are studying in Quebec, you need to have a monthly minimum of CAD 917, and if you are studying in a province except for Quebec, you need to have a minimum of CAD 833 per month.

Any other expenses

Required

You will have to pay a medical examination fee and a visa application service fee to the tune of CAD 15 if you visit a visa application centre to apply for your visa.

Medical Examination

Required

One has to undergo a series of medical examinations to be deemed fit for a student visa of Canada. The tests mostly include blood and urine tests, chest x-rays and other organ checkups.

Language Skills

Not Required

one doesn’t need to prove their language skills in applying for a Canadian Visa.

Disclaimer: The information provided about the work permit is true and complete to the best of our knowledge. All recommendations are made without any guarantee on the part of the author or the publisher. The author and the publisher, therefore, disclaim any liability in connection to and with the use of this information.

English Test Requirement

6.5

Minimum Overall Score

Other Courses by Fanshawe College - London Campus,Canada

This two-year Ontario College Diploma program provides the skills necessary for students wishing to enter the workforce in the live entertainment industry. Through both practical application and classroom theory, students will develop skills using the technologies of theatre production, with emphasis on lighting, sound, video and properties. To enhance these skills the students will also learn a range of disciplines including, networks, properties, scenic painting, rigging, special effects, design communications, theatre and art history and project management.

24 month

Duration

$ 14467

Tuition

Auto Body Repair Techniques is a one-year Ontario College Certificate program that prepares graduates to enter the auto body repair field. The curriculum focuses on the practical skills used by entry-level auto body repairers: welding, refinishing, and body and frame repair. Students also learn how to assess vehicle damage and develop repair estimates.

Learning Outcomes:-
The graduate has reliably demonstrated the ability to:

  • Under appropriate supervision, repair and refinish damage to automotive bodies and frames, and inspect and repair vehicle safety devices.
  • Under appropriate supervision, use diagnostic equipment and basic repair techniques to service automotive power train, tires and rims, fuel and electrical systems, and heating, air conditioning and cooling systems.
  • Repair rust on vehicles and apply corrosion protection where appropriate.
  • Access information to remain current with advanced trade techniques in auto body repair.
  • Assess vehicle damage and provide repair estimates to clients.
  • Perform basic auto body business accounting to calculate inventory, damage and repair estimates.
  • Make ethical business decisions when conducting sales and interacting with clients. 8. Communicate effectively to build and maintain client relationships.

12 month

Duration

$ 14467

Tuition

Agriculture, Forestry & Animal Sciences

Graduate Certificate in Cannabis Applied Science

In this one-year graduate certificate program, students will study analytical chemistry lab techniques, cannabis crop science, and microbiology in order to apply their scientific knowledge and skills to meet the needs of the emerging cannabis industry. The program prepares students to analyze cannabis for quality, safety, and stability, and contribute to research and development, including the development of new cannabis products. In addition to scientific techniques, students will study the regulatory context of the cannabis industry, and develop their scientific communication and project management skills.

Learning Outcomes

  • Collect, analyze and summarize data on cannabis cultivation to optimize yield and quality in a variety of production models;
  • Perform all tasks in compliance with relevant legislation, regulations, and security measures for legal cannabis production and processing;
  • Evaluate current research to apply best practices for sustainability and innovation in the cannabis industry;
  • Use laboratory procedures to conduct quantitative and qualitative chemical analyses of cannabis products to test product quality, safety and stability;
  • Write, follow, validate and optimize standard operating procedures to extract and analyze cannabis products;
  • Apply business principles to manage resources effectively in a cannabis lab;
  • Evaluate product safety using quality assurance programs and processes;
  • Design, plan, and manage projects to meet industry demands;
  • Communicate scientific data from lab procedures and scientific literature effectively to licensed producers and stakeholders.

12 month

Duration

$ 15192

Tuition

Journalism - Broadcast students learn skills to develop a career as a Broadcast Journalist in electronic media, radio, television and webmedia.  Develop story telling skills as a reporter using broadcast news gathering equipment, audio and visual, news writing, newscasting, news editing, interviewing, researching, documentary/current affairs production, sportscasting, newsbeats, news management, media law and media ethics.

Students operate four broadcast properties in Fanshawe College's School of Contemporary Media building, which is equipped with the latest in broadcast facilities.

The program offers practical, hands-on training with live on-air performances on the College broadcast properties (e.g., Listen live at CIXX-FM, The X 106.9FM www.1069thex.ca, The Falcon at www.thefalcon.ca, CFRL Radio at www.cfrlradio.ca, and the new Stellar Radio, live video and audio at http://original.livestream.com/stellar_radio

Learning Outcomes
The graduate has reliably demonstrated the ability to:

  • Report on stories in an accurate, detailed, balanced, professional, and timely manner.
  • Apply computer and technical skills to designated production and research functions in journalism.
  • Function both independently and as a member of editorial and/or production teams.
  • Analyze knowledge from communities, current events and public affairs, and history to interpret and express the context for designated journalism publications and/or productions.
  • Develop strategies for personal and professional development.
  • Comply with relevant Canadian legislation, standards, and the principles and practices of journalism.
  • Write and edit content for the designated media platforms.
  • Publish and/or broadcast content for the designated media platforms.
  • Apply production skills and use production equipment in the preparation and distribution of content for the designated media platforms.

24 month

Duration

$ 14750

Tuition

This three-year co-operative program provides training in both the municipal and structural areas. The design of steel frame and reinforced concrete buildings is studied in the structural courses. Training is provided in materials testing and computer-aided drafting. Municipal topics include the design and construction of water distribution systems, storm, and sanitary sewerage networks, storm water management and highways. Theories for the treatment of water, sewage, and solid wastes are analyzed. Survey courses provide training in the use of high-tech survey equipment and techniques of plane surveying, as related to the Civil Engineering profession. Applied research activities by Professors expose students to real life engineering practices, challenges and solutions.

36 month

Duration

$ 14467

Tuition

The program provides the technical knowledge and skills required to manage the construction of industrial, commercial, and institutional buildings from the planning stage through to completion. Studies include construction materials and methods, construction equipment, surveying, project management, scheduling, estimating, building economics, and construction contracts. Twelve months of co-operative work experience is an integral part of the program.

Co-operative Education
This three-year program has three co-operative work terms.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about Co-operative Education can be found at www.fanshawec.ca/co-op.

Learning Outcomes

  • Develop and use strategies to enhance professional growth and ongoing learning in the construction engineering field.
  • Comply with workplace health and safety practices and procedures in accordance with current legislation and regulations.
  • Complete duties and assist in monitoring that work is performed in compliance with contractual obligations, applicable laws, standards, bylaws, codes and ethical practices in the construction engineering field.
  • Promote and carry out sustainability practices in accordance with contract documents, industry standards and environmental legislative requirements.
  • Facilitate the collaboration and interaction among project stakeholders to support construction engineering projects.
  • Collect, process, analyze and coordinate technical data to produce written and graphical project-related documents.
  • Coordinate and facilitate the collecting, processing, interpreting and application of survey/geomatics and layout information* to implement construction projects.
  • Select and use industry-specific electronic and digital technologies to support the design and construction of projects.
  • Analyze and solve technical problems related to the design and implementation of construction projects by applying engineering concepts, technical mathematics and building science.
  • Schedule, coordinate and monitor the progression of construction projects by applying principles of construction project management.
  • Prepare estimates of time, cost, quality and quantity, tenders and bids.
  • Perform, coordinate and facilitate quality control* testing and monitoring of equipment, materials and methods involved in the implementation and completion of construction projects.
  • Apply teamwork, leadership, supervision and interpersonal skills when working individually or within multidisciplinary teams to complete work on construction projects.

36 month

Duration

$ 14467

Tuition

Companies are increasingly challenged with how to collect and make sense of vast amounts of data in order to improve their competitive position. A critical role in the facilitation of software/system development for the purpose of collecting data will be played by the Technical Systems Analyst. This IT professional will interface with organizational areas to gather their business (data) requirements and translate them into functional systems design specifications that can be successfully implemented by IT teams. In order to fulfill this role, the candidate must have a solid foundation in IT supplemented by the critical skills to be developed in this program, including: application software development, business data analysis and modeling, customer engagement/communications management, business process and enterprise resource planning. A key part of this graduate program is the applied aspects of the curriculum. Students will have the opportunity to engage in the process of business analysis for information technology (IT) through case studies and industry-based projects.

12 month

Duration

$ 15192

Tuition

The Network and Security Architecture Graduate Certificate program will cover the key aspects of designing, deploying, supporting, and securing small, medium, and enterprise network and server infrastructures. It will cover the fundamentals of advanced networking and security concepts to work in almost any situation and meet the security challenges that are presented.

Co-operative Education
In order to be eligible for co-op, students must achieve and maintain a minimum 2.5 GPA and be academically complete at the commencement of their co-op work term (Fall intake; completed all courses and Winter intake; completed all first semester courses) prior to the commencement of their co-op work term.  The co-op work term will always be the summer semester regardless of whether the student is in the Fall or Winter intake.

Students who do not achieve a 2.5 GPA or above will not be eligible for co-op and if for any other reason they do not obtain a co-op placement they can still graduate provided they achieve a 2.0 GPA or above but will not receive the Co-op Endorsed Certificate. More information about co-operative education can be found at www.fanshawec.ca/co-op

Learning Outcomes
The graduate has reliably demonstrated the ability to:

  • Design an enterprise network by applying knowledge of networking and routing protocols.
  • Perform network monitoring, analysis and troubleshooting to determine efficient and secure operations.
  • Develop a security architecture plan to incorporate both perimeter and endpoint security controls and devices to provide layers of security.
  • Design multi-site enterprise operating system infrastructures using a security architecture framework.
  • Design a centrally managed wireless network topology that can accommodate remote sites incorporating current security standards.
  • Design and implement a virtualization and cloud computing focused infrastructure specifically addressing security risks associated with incorporating virtualization into an organizations infrastructure.
  • Deploy servers to host web applications, focusing on securing the server and web from identified security risks.
  • Identify and plan IT services that support business goals and objectives, and explain specific activities directly related to the delivery and support of the services.

12 month

Duration

$ 14467

Tuition

Health Sciences, Nursing and Emergency Services

Advanced Diploma in Dental Hygiene

This program prepares students to practice as primary oral health care providers in a variety of practice environments, including clinical, education, health promotion and research. Dental hygienists are preventive specialists who provide oral health services based on scientific knowledge and a client-centerd model of care.  Program emphasis is on preparing students to function within their scope of practice, in a collaborative manner, with the client, the community and other health care providers. Seminars, case presentations, community health practicums, and the clinical setting contribute towards developing a professional committed to the principles of quality assurance and continued competency. Graduates of this program must successfully complete the National Dental Hygiene Certification Examination to be eligible for registration by the College of Dental Hygienists of Ontario. This program is accredited by the Commission on Dental Accreditation of Canada.

Learning Outcomes 
The graduate has reliably demonstrated the ability to:

  • Practise in a professional and competent manner within the defined scope of practice and consistent with current regulations and standards of practice.
  • Evaluate clients' oral health status using determinants of health and risk analysis to identify needs, justify treatment decisions and provide appropriate referrals to other health care professionals as required.
  • Design, implement and evaluate a range of primary, interceptive, therapeutic, preventative, and on-going oral health care services to meet the unique needs of clients.
  • Analyze oral health issues in need of advocacy, identify networks and promote actions that will support change and facilitate access to care.
  • Identify, select, implement and evaluate quality assurance standards and protocols which contribute to a safe and effective working environment.
  • Establish and maintain professional and interprofessional relationships which contribute to client care safety and positive health care outcomes.
  • Facilitate the development of specific oral health attitudes, knowledge, skills, and behaviours in clients by selecting and utilizing principles of teaching and learning.
  • Develop and present a model for a DH practice that addresses relevant business principles, current legislation and standards of practice

36 month

Duration

$ 15192

Tuition

Business - Supply Chain and Operations (Co-op) is a two-year Ontario College Diploma program with a co-operative education component. The curriculum covers theory and application of supply chain management in private and public sector environments. Specifically, courses address material sourcing, transportation methods, inventory, retail management, negotiation skills and analytical techniques. Students also enhance their computer skills and their business communication skills. The program aligns to the curriculum of various professional associations in supply chain management. Graduates, equipped with the skills required to improve an organization's profitability and operations, are in high demand in both the private and public sector.

Learning Outcomes
The graduate has reliably demonstrated the ability to:

  • Apply knowledge of the functional components of logistics to the interrelationships in the integrated supply chain;
  • Employ a working knowledge of operations processes and systems required in manufacturing, distribution, and services;
  • Contribute to plans and schedules, at various levels in an organization;
  • Apply the basics of purchasing and supplier management to current best practices;
  • Apply best practices for inventory planning and control throughout the integrated system;
  • Utilize information technology to support logistics management functions;
  • Evaluate and select warehousing and transportation options and recommend appropriate solutions for business requirements;
  • Participate in the planning, implementation, and evaluation of projects;
  • Conduct business in the international marketplace;
  • Conduct business in compliance with relevant national and international law, legislation, regulations, safety requirements, and professional standards;
  • Communicate effectively, orally and in writing, as required in a business culture;
  • Apply problem-solving and critical-thinking skills as required in logistics management;
  • Use effective human relations, interpersonal, and team skills in an organizational environment;
  • Develop strategies for ongoing professional development to maintain and increase competence;
  • Apply basic knowledge of the interrelationships among the functional areas of business in logistics management.

Co-operative Education

  • In order to be eligible for co-op, students must maintain a 2.5 GPA and be academically complete at the commencement of their co-op work term.
  • This is a two-year co-operative education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

24 month

Duration

$ 14467

Tuition

View All Courses by Fanshawe College - London Campus, Canada

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