Diploma in Developmental Services Worker

at Fleming College - Sutherland Campus (Peterborough) Canada

Are travel, adventure and meeting new people part of your career plan? Fleming’s two–year diploma program prepares you for a variety of exciting roles and provides you with the transferable skills that you’ll need to go far in the high-demand, world-wide hospitality industry.

Program Highlights

• Our program is designed to give you the hands-on training and experiential learning you need to be successful in the industry. Here’s what you can look forward to:
• Pack your bags, Jamaica awaits. Immerse yourself in global travel and enhance your worldview while you explore the growing volunteer tourism business niche
• Learn by doing. You’ll engage in a 100 -hour industry field placement in the sector of your choice that will provide you with practical experience, future career opportunities and invaluable industry connections
• You will develop leadership and practical skills needed to work in, manage and operate the accommodation, food & beverage, recreation & entertainment, transportation and travel services divisions of the hospitality and tourism industry
• Receive an optimum blend of hands-on experience, theory, field trips, and computer simulation exercises that prepare you with the knowledge and skills you need to succeed

WHY CHOOSE FLEMING
Professionals and employers in the industry know that our graduates have received a thorough and comprehensive education, preparing them to work effectively as team players and as leaders. Our faculty are well-connected to industry leaders and those responsible for hiring our grads. Students are often hired for full-time roles directly from their field placement experiences.

As one of our students, you’ll have the ability to design your own learning when it comes to obtaining additional industry-specific certifications and practical workplace certifications. Employers favour applicants who have already completed this training:

• Ontario Tourism Education Corporation’s (OTEC) Service Excellence Certification
• Smart Serve Ontario Certification
• Wine Council of Ontario Certification
• Livingworks Education safeTALK Certification
• Workplace Hazardous Materials Information System Certification (WHMIS)

EXPERIENCIAL LEARNING

• During your studies, you’re given the opportunity to dive in and experience the industry for yourself. With the assistance of your program coordinator, you will arrange a 100-hour field placement. This will enhance both your employability and your educational experience as you network and meet potential employers. We recommend that you complete your placement between semester two and three.

Security, intelligence and investigation professionals work both in the front lines and behind the scenes to “protect Canadian businesses, institutions, infrastructure and people”. In the Protection, Security and Investigation (PSI) program you will develop the knowledge, skills and capabilities to work in a wide variety of roles. The PSI sector is recognized as one of the fastest growing fields in the world. Unlike other programs that focus more on security guard training, our focus is on new concepts in technology, intelligence analytics and investigative skills. This diverse range of marketable skills are essential to your success as an industry professional.

• Our program’s strength is our faculty members who have extensive experience across all PSI industries including corporate security, policing, health & safety, loss prevention, hospital security, fire prevention, security technologies, cyber security and intelligence
• Each faculty member will share their unique skills, expertise and experience and introduce you to their extensive network of industry contacts
• We are affiliated with many PSI industry professional organizations including, ASIS International, CPTED Ontario, Council of Private Investigators Ontario (CPIO), International Association for Health Care Security & Safety
• Apply what you have learned in real-word settings with a wide variety of field placement opportunities and applied projects working with community partners
• Our unique curriculum includes training in crime prevention through environmental design concepts, intelligence and analytics, investigation skills, cyber security techniques, online investigations and emerging security technologies
• An active advisory committee with members who are senior security managers, and strong partnerships with local municipalities, corporations and emergency services, will help you make additional industry connections
• You’ll attend industry networking, recruiting and mentoring events to help plan your career path and build a professional network. Events include, Canadian Security Magazine Career Expo, ASIS Student Appreciation Dinner and other PSI industry job fairs, workshops and expos
• You will complete the training for industry qualifications including:
  • Security Guard License
  • Private Investigator’s License
  • Certified Healthcare Security Officer (CHSO) Certification from IAHSS
  • Basic Emergency Management Certification

WORK EXPERIENCE
Upon successful completion of your courses, you will be eligible to complete a 120-hour field placement with one of our community partners.

Private and public enforcement roles, government investigations, and facility protection have grown to include hundreds of thousands of positions in Canada, which means you'll be in demand as a specialist and manager with applicable specialized training. Positions in the industry include:

• Security manager
• Project manager
• Security sales
• Security design
• Corporate investigator
• Executive protection consultant
• VIP personal security
• Event security management specialist
• Government enforcement officer
• Bank investigator
• Insurance investigator
• Intelligence analyst
• Private investigator
• Risk management specialist
• Fire and safety security specialist
• Casino security, surveillance and investigations
• Hospital security guard
• Armoured car escort
• By-law enforcement officer
• Animal control and protection officer
• Special constable
• Police officer

The Heating, Refrigeration and Air Conditioning Technician program will introduce you to the field of heating, refrigeration and air conditioning with an emphasis on renewable, sustainable and alternative energy efficient solutions.

PROGRAM HIGHLIGHTS
Protecting the environment, reducing climate changes and increasing sustainable practices have contributed to the need for energy-efficient practices in the heating, refrigeration and air conditioning industry.
Our compressed three-semester program will prepare you for employment in this field:

• Our program has been specifically designed to address the changing employment and environmental needs of the industry.
• Our program provides you with theoretical and practical skills to install, service, maintain and update heating, refrigeration and air conditioning systems.

The program is divided into three terms.

• After successful completion of the provincial practical requirements at the end of term one, students can apply to write for Oil Burner Technician –Level 3 (OBT-3) and Gas Technician-Level 3 (G-3) certificates of qualification.
• After successful completion of the provincial practical requirements at the end of term three, students can apply to write for Oil Burner Technician –Level 2 (OBT-2) and Gas Technician-Level 2 (G-2) certificates of qualification.

Students are required to attend 80% of all classes in order to write their TSSA Gas and Oil exams.

Gas and Oil Technician –Level 3 (OBT-3 and G-3) deals with workplace safety, tools, characteristics of natural gas and oil, codes/regulations, basic electricity, technical specifications, customer relations, basic piping systems, and an introduction to gas and oil appliances.

Gas and Oil Technician –Level 2 (OBT-2 and G-2) focuses on advanced piping/tubing systems, electricity, controls, systems, appliances, gas meters, pressure regulators, gas and oil -fired refrigerators, conversion burners, water heaters, forced warm air heating systems, hydronic heating systems, space heating, venting practices, forced air add-on devices, and air handling.

Graduates of this program will have an opportunity to obtain industry related health and safety certifications. You will also have Grade 12 Math equivalency.

WHY CHOOSE FLEMING
As an accredited training institution registered with the Technical Standard Safety Authority (TSSA), this program offers applicable skills whether you are planning to enter the field, or you are currently working in the heating, refrigeration and air conditioning field and wish to update your skills.

Graduate with your Esthetician diploma in just three semesters - ready to start your career providing esthetic services in a creative, exciting and fast-growing field.

PROGRAM HIGHLIGHTS
You will learn how to provide a range of treatments, including manicures, pedicures, skincare, body treatments, waxing techniques and makeup application. Employment prospects are strong for people trained as qualified estheticians as more people are seeking treatments to maintain a youthful appearance, reduce stress and improve health and wellness. Here's what's special about our program:

• The program is fast-tracked to enable you to enter the esthetics industry sooner - you will take the equivalent of two years of study in just 12 months.
• Small class sizes ensure you will get the individual attention from faculty to build your skills to the level required in the spa industry.
• We have our own, on-campus, state of the art spa: The Spa + Clinic at Fleming College, where all students do their placements.
• Learn the art and science of Essential Oils using our award winning, ethically produced European Aromatherapy skin care line. Advanced products include an innovative medical and clinical product line for the treatment of acne, and a clinical botanical science - based product line designed for correction and management of aging skin.
• Only top-of-the-line vegan and aromatherapy-based professional products are used in both our teaching and practice.
• Our spa lab features a sink, hot towel cabinet, fully-stocked cabinet of skin care products and facial machines at each station to provide you with the opportunity to both practice and experience the latest in spa body treatments and skin care services.
• We teach the latest trends in gel nail technology utilizing ventilated manicure tables
• Students practice pedicures at stations equipped with pipeless spa pedicure thrones and massage chairs.

The Esthetician program is offered in the daytime over three consecutive semesters. Intakes occur in September, January and May. Extensive experiential learning (288 hours) takes place in semesters two and three where you will provide esthetic services to clients our onsite spa.

CHOOSE FLEMING
The Esthetician program at Fleming offers a number of unique opportunities to help you find your niche in this wide ranging industry:

• Field to trips to spa industry destinations will occur over the course of the program
• Guest lecturers from the spa industry share their expertise and real-world experiences to help you plan your career options upon successful completion of the program
• You will attend a hydrotherapy training session in the third semester for a hands-on experience with professional equipment and products at Ste. Anne's Spa, one of Canada's premier destination spas
• Volunteering with our many industry partners and local charities gives students the opportunity to experience diverse cultures, specific client group needs and to give back to the community

In addition, our students are involved in a number of competitions, including the Inter-College Fantasy Make-up Competition, and Ste. Anne’s Spa Body Treatment Competition (the 2009 Citrus Sun treatment was designed by one of our students).

WORK EXPERIENCE
You will practice your skills, improve your techniques, and learn how to offer excellent customer service in our on-campus spa. With one state-of-the-art work station for every two students on average, you can be sure that you will have the opportunity to really gain in confidence as you practice current methods and techniques in use in the field. You will work directly with clients for approximately 28 weeks total throughout the program.

The Fitness and Health Promotion program will prepare you to perform the roles and responsibilities of a fitness and health consultant. Heightened consumer awareness of fitness and health has resulted in a significant demand for these qualified fitness professionals.

Program Highlights
Through accurate assessment and monitoring of health and fitness levels, you will prepare activities and programs that are safe and effective, and that meet individual needs and interests. Are you committed to a healthy lifestyle and interested in motivating others to achieve their wellness goals? If so, this could be the right career for you. Our new program curriculum focuses on four areas of study:

• Exercise Science
• Coaching
• Health promotion
• Business

The four areas of study support student success with industry-related certifications external to the program. Program faculty will provide guidance and information on the various certifications that are available and relevant to fitness and health professionals .

Over four semesters, you will progressively develop skills and knowledge in fitness assessment and exercise programming, nutrition, health promotion, leadership and self-development, business planning and lifestyle consulting. Field Placement opportunities will provide you with workplace experience supervised by trained professionals and leaders in the fitness industry. Placements can be tailored to your specific career goals or future university plans. For example, students have requested placements in hospitals, corporate sites, fitness facilities, chiropractic or physiotherapy settings, and non-profit organizations such as Diabetes Canada and Osteoporosis Canada. Class sizes are small and your learning environments feature the latest equipment, technology and facilities, including the state-of-the-art Peterborough Sport and Wellness Centre, located on Fleming College campus grounds.

The Fleming College Health Information Management (HIM) program is one of only three Canadian Health Information Management Association (CHIMA) recognized college programs available in Ontario.

Program Highlights
In this challenging two-year diploma program, students will learn to use computer technologies to capture and analyze data, and to create health information for healthcare delivery use, financial and management planning. Health records are the primary source of information used by hospitals and health care facilities to code services for reimbursement purposes. This information is also needed by public health officials to indicate disease patterns and trends, and by medical researchers for analysis, comparison and decision support.

Health service careers are among the fastest growing occupations in the economy. In the healthcare field, this really is the information age. There's a whole new growth market for the skills and training of health information management and health records professionals. An aging population and increasing health care needs, combined with the focus on accountability, efficiency and effectiveness of health care services delivery, has led to a skills shortage. You will graduate equipped with very marketable skills in the health information management sector. Some of those skills will include expertise in the following areas:

• Data quality
• Data collection and coding
• Record /systems management
• Privacy, confidentiality and security of health information
• Transitioning to the electronic health record

This program is recognized by the Canadian Health Information Management Association (CHIMA). Graduates are eligible to write the National Certification Examination of the Canadian College of Health Information Management.

WHY CHOOSE FLEMING
Fleming College has a reputation as a leader in technology-based learning. The HIM program at Fleming follows this trend with a vision of "Inspiring innovative students to become innovative leaders in HIM through applied learning." One of our mission statements is to "Espouse the state of the art in Health Information Management." We demonstrate this through our brand-new, fully-computerized lab with over 500 anonymized patient records and scanning equipment, to provide students with practical application knowledge that supports the move in healthcare to electronic health records (EHRs). A real-world populated database of patient information allows the learner to run realistic reports to support the needs of users for decision-making purposes.

Through its previous successful practicums, the HIM program has developed excellent relationships with numerous healthcare facilities throughout the region and beyond, resulting in good practicum and employment opportunities for graduates.

WORK EXPERIENCE
The program includes a strong practical component. Students will participate in two work placement experiences, a total of eight weeks in all. Students spend two weeks in a workplace setting in semester two, and four weeks in a workplace setting in semester four. Practicum components will not necessarily be in the immediate Peterborough area. Practicum agencies may require proof of immunization and a criminal records check (vulnerable sector).

As a Cultural Heritage Conservation and Management specialist, you will learn a wide range of techniques to save the fragile reminders and markers of the past - preserved for future generations to learn from and enjoy.

Program Highlights
The fundamental role of the conservation professional is to preserve and conserve, as appropriate, cultural property for present and future generations. We have a lot to learn from the experiences and events of people who have gone before us. However, we can't learn much from the past if we don't have records of it. Imagine how much history is lost to us when an ancient artifact is destroyed by perfectly well-meaning people who want to save it.

This two-year Ontario College graduate certificate is an intensive, fast-paced learning experience that you will undertake in four consecutive semesters. You'll start your classes in September and spend your first three semesters, during the fall, winter and summer, at the college. Following your introduction to the field of conservation, you will gain valuable, applied and skills-based experience in the care and handling of most common museum materials, including ceramics, glass, stone, metals, wooden objects, leather and proteinaceous materials, textiles, works of art on paper, books, archival materials, photographs and modern materials. Updated curriculum reflects a focus on hands-on skills, experienced based learning, practical applications, beyond best practices and professional standards rooted in ethical applications. Once you've learned the theory and practical skills, you'll treat museum artifacts from local, regional, and national sites. Complementary courses, workshops, assignments, and community-based projects will offer off campus opportunities to practice conservation methods. A full-time, unpaid, curriculum-based internship in your final semester (September to December) provides an invaluable learning and work experience.

Why Choose Fleming
Fleming College's Cultural Heritage Conservation Management program is the only college-level postgraduate training in cultural heritage conservation in Canada. It is widely recognized as providing the optimum synthesis of art and science; graduates are appreciated for their professional ethics and standards, knowledge of sustainable preservation practices, and hands-on experience in the field.

Work Experience
There are many opportunities to get practical experience both at the college and off-campus. In your fourth semester, you will take on a challenging, full-time, unpaid curriculum-based internship at an approved site. Students should be prepared to relocate for the internship, to pay full tuition fees, and be self-supporting during this semester. You will negotiate your own internship with faculty assistance and some students have participated in internships abroad. The internship is an unpaid study experience.Students are responsible for negotiating additional paperwork and funding requirements for international internships including visas, travel and insurance. Every reasonable attempt will be made to fit students to appropriate sites. Students in this program have participated in internships at the following sites:

• Parks Canada - Conservation Laboratories
• Canadian Museum of History
• Peterborough Museum & Archives
• Bata Shoe Museum
• Royal British Columbia Museum
• Royal Alberta Museum
• Historic Royal Palaces

Instrumentation technicians commission, install, calibrate, maintain and repair complex measurement and control systems used in a variety of process control applications.

Program Highlights
As an Instrumentation and Control Technician your career will be technology-based with an applied edge.
This four-semester Ontario College Diploma program will prepare you for a hands-on, exciting and rewarding career in emerging engineering and scientific fields. This STEM (Science, Technology, Engineering, Math) based program helps future proof your career options with valuable and in-demand skills in electronics, sensing, programming, device networking, instrument calibration and science used in today's processing and manufacturing facilities world-wide. These include, but are not limited to:

• Process control, safety, electrical/electronic controls and sensors
• SCADA/PLC, DCS
• Automation/Robotics
• Industrial networking and data acquisition

You will also learn required skills in communications and project management, which will make you more effective in teams typically found in the workplace.

WORK EXPERIENCE
Students in this program may have the opportunity to apply to paid summer co-ops. Examples of companies that have sponsored co-ops include: OPG, SGS, Andritz Hydro, Horizon Plastics, and Opcode Systems. The co-op runs during the summer between years one and two. This co-op allows you to build on your academic education, experience the work environment and make valuable contacts in one of the many diverse industries requiring instrumentation technician professionals.

During the five semesters in the Practical Nursing program, you will learn the concepts and skills related to health and nursing. You will also learn nursing practices and interventions in specific health situations. In addition, you will have the opportunity to study courses such as anatomy and physiology, communication, introductory psychology and human growth and development. After successfully completing Fleming's five-semester diploma program, graduates are eligible to write the national examinations with the College of Nurses of Ontario (CNO) and become registered to practice in Ontario as a Registered Practical Nurse. Graduates wishing to be registered with the CNO will be asked to sign a declaration of their status regarding:

• Citizenship
• Any conviction of a criminal offense under the Controlled Drugs and Substances Act
• Professional misconduct, incompetence or incapacity in Ontario
• Any mental or physical disorder which makes it desirable in the public interest that the person not practice nursing

The Biotechnology - Advanced program prepares students to analyze forensic, DNA and other medical applications data in automated lab environments.

PROGRAM HIGHLIGHTS
With a career in the field of biotechnology with an emphasis in forensics, you have diverse employment opportunities, from working in biological research to quality assurance, to medical or health-related fields, tracking down criminals or identifying victims of crime. Laboratory related occupations are among the fastest growing occupations in the economy. With specialization in forensics and biotechnology, this program is unique and its graduates are in demand in this emerging field. This advanced diploma program would traditionally take six semesters to complete. However, the program has been designed in an accelerated, compressed format, to provide six semesters of course work over five semesters.

In their final, fifth semester, students can complete their full-time internship from April to August - giving graduates the advantage of getting out into the workforce faster. (Should they so choose, students may defer the summer internship until the fall.) Courses in the program integrate theory and practice opportunities in labs and practice settings. Graduates will be critical thinkers with problem-solving abilities, strong interpersonal, teamwork and communication skills and a solid foundation in forensic/DNA/medical applications.

WHY CHOOSE FLEMING
This cross-disciplinary program combines elements from the life sciences, quality control and assurance through ISO17025 regulations, applied computing, forensic science, automation, policing, and business skills. This gives graduates the benefit of having the multiple, job-ready skills that employers are seeking. The program has been developed in response to identified industry needs and a skills shortage in this field. Today's lab environment requires technicians with skills in information technology, data management and data analysis. The college has programs, courses and faculty who specialize in these areas, as well as state-of-the-art technology to support the use of applied technology in laboratory environments. Students will benefit from Fleming's growing faculty expertise in this field. As well, Fleming College is a founding partner in the Greater Peterborough Innovation Cluster. This strategic alliance between local private and public sector partners was created to advance local research of DNA and forensic science and develop economic growth opportunities, new technology businesses and jobs for the Peterborough region.

WORK EXPERIENCE
A 15-week internship will immerse students in the work culture of a lab environment, give them the opportunity to seek experience in an area of specialization, and promote networking and awareness of the industry and job potential. Students will work with their faculty in selecting a placement that will be right for them.