Diploma in Hospitality - Hotel and Restaurant Operations

at Fleming College - Sutherland Campus (Peterborough) Canada

The fast-growing Recreation and Leisure industry offers rewarding, challenging careers, providing recreation programs and special events to people of all ages, in a variety of unique and exciting settings.

Program Highlights
Our graduates are working across the country and around the world, at Rimrock Resort, Banff Springs Resort, Carnival Cruise Lines, Killary Outdoor Centre, Ireland, and Surf School in New Zealand.
Many of our graduates also transfer to Brock University with significant credit towards a degree in Recreation and Leisure Studies.

Organizations that have hired our grads include:

• Boys and Girls clubs in Lindsay and in London, Ontario
• City of Ottawa Recreation Department
• City of Peterborough Recreation Division
• Peterborough Sport and Wellness Centre
• City of Kawartha Lakes
• Queen Street Mental Health Centre, Toronto
• Seneca College Outdoor Recreation Program
• Numerous hospitals and seniors' residences throughout Ontario.

Being well-prepared for a range of recreation careers means hands-on training is essential. You will become skilled in how to be a leader, how to manage and develop recreation programs, do marketing, manage human resources, plan and conduct research, special event management and facilities operations. Besides these managerial skills, you'll need to be able to work at the grassroots level to bring appropriate recreational and leisure programming to the community. Training in community development, leisure and lifestyle enhancement, and inclusive recreation are important aspects of your program. To top off your studies in the "how" and "why" of recreation and leisure services, and tailor your learning to your career interest, you'll put it all into practice with a semester-long placement at the end of your program.

Make lasting friendships, develop confidence and professionalism, and learn new skills through a variety of field trip experiences that include rock climbing, high/low rope, canoeing, kayaking, theatre, golf, swimming, caving and hiking.

Why Choose Fleming
Many organizations have come to trust the quality of education in Fleming's program, and seek out our graduates. The four-month placement opportunity is the longest available in this type of program, while the broad base of studies within management, community development and practical skills make graduates an asset to employers.

Work Experience
Your four-month placement offers you an intensive, challenging opportunity to put your skills into practice. You choose the location and setting, your instructors will encourage you as you find and negotiate your placement. You can do your placement locally, provincially, across Canada or in an international setting.

You'll work with community-based agencies (of your choice) on real -- not simulated -- recreation/leisure projects. This will be valuable learning for later, when you're looking for a job. Your placement could be working with youth at risk, with seniors, in outdoor education programs, fitness organizations/centres, children's programs, schools, resorts or municipal settings. There are few limitations as to where you can do your placement. For example, Fleming has a unique partnership with the Resort, Recreation and Tourism Management Student Internship Program in the United States that students can take advantage of. You can work as an activity coordinator at a resort or prepare for a career on a cruise ship.

For your placement, field agencies may require you to submit a current police records check, which is available from your local police department upon payment of a fee. In addition, you may also be required to provide a current Standard First Aid Certificate, and a current Basic CPR Certificate (level C).

Fleming College's Paralegal program is specifically designed to prepare you, as a graduate, to meet Ontario’s paralegal licensing standards. The program is accredited by the Law Society of Ontario.

Program Highlights
The Fleming Paralegal diploma is accredited with the Law Society of Ontario (LSO ). The LSO is the governing body for paralegals. Fleming program courses meet all competency requirements and prepare you to write the licensing exam and become a member of the LSO. As a licensed paralegal in Ontario you can commission documents and represent clients dealing with lawsuits falling within the jurisdiction of Small Claims Court. You can act for people facing summary conviction charges under municipal by-laws, provincial statutes or the Criminal Code. Some serve as by-law enforcement personnel, or act in a prosecutorial capacity for municipal governments. Paralegals are also trained to assist clients through the potentially complex proceedings of tribunals such as the Landlord and Tenant Board, the Ontario Human Rights Tribunal, the Workplace Safety and Insurance Board, or the Ontario Rental Housing Tribunal. Some paralegals choose to work under the supervision of lawyers or other paralegals, while others offer their services directly to the public.

Why Choose Fleming
Fleming’s two year (four semester) Paralegal program has some practical advantages. Not only will you be taught by experts, with a wide range of experience in the field, your first three semesters of study are completely integrated with students in the college’s Law Clerk program. Should you so choose, you can enhance your qualifications and possible job opportunities by returning for an extra semester of study and leave with a second diploma in that related field.

Work Experience
The 160-hour unpaid field placement is an opportunity to get an understanding of the demands and rewards of this career. Field Placement can be completed during the final 15 week semester of the program or can extend beyond your final academic semester. Placement opportunities must be within scope of practice as provided by the LSUC. In some cases a clear criminal record check may be required by the placement employer.

In today’s competitive environment, managing and controlling supply chain costs are critical for success. It takes complete visibility into the global supply chain network to understand the commitments and capabilities necessary for success. Prepare for a rewarding career in supply chain management with a specialty in global logistics, and acquire an industry certification highly valued by employers.

Program Highlights

• Fleming's unique Supply Chain Management - Global Logistics program will provide you with the diverse skills to successfully oversee, synchronize and manage every step in the process as goods flow from raw material suppliers to the final customer.
• This is the first and only Supply Chain Management program in the Ontario College system to offer an additional certificate as part of your studies. Earn the Canadian International Freight Forwarding Association (CIFFA) certificate, highly valued by employers, in addition to your Ontario College Post-graduate Certificate credential.
• Examine and understand how effective and efficient logistics management contributes to the vitality of the economy and improves global competitiveness.
• Apply your knowledge to contribute to the strategic planning and scheduling of material requirements, resource allocation and inventory for efficient production and fulfillment of customer orders and returns.
• Learn hands-on from many experiential learning opportunities including community, humanitarian and industry applied research projects, trade related speakers and/or international case study competitions in semester two.
• Benefit from extensive global logistics coursework, including a comprehensive 60 -hour Customs Management course, not offered at other Ontario Colleges.
• Gain the skills necessary to be successful in a high-performing team environment including leadership, communications and project management.

Graduate with your Esthetician diploma in just three semesters - ready to start your career providing esthetic services in a creative, exciting and fast-growing field.

PROGRAM HIGHLIGHTS
You will learn how to provide a range of treatments, including manicures, pedicures, skincare, body treatments, waxing techniques and makeup application. Employment prospects are strong for people trained as qualified estheticians as more people are seeking treatments to maintain a youthful appearance, reduce stress and improve health and wellness. Here's what's special about our program:

• The program is fast-tracked to enable you to enter the esthetics industry sooner - you will take the equivalent of two years of study in just 12 months.
• Small class sizes ensure you will get the individual attention from faculty to build your skills to the level required in the spa industry.
• We have our own, on-campus, state of the art spa: The Spa + Clinic at Fleming College, where all students do their placements.
• Learn the art and science of Essential Oils using our award winning, ethically produced European Aromatherapy skin care line. Advanced products include an innovative medical and clinical product line for the treatment of acne, and a clinical botanical science - based product line designed for correction and management of aging skin.
• Only top-of-the-line vegan and aromatherapy-based professional products are used in both our teaching and practice.
• Our spa lab features a sink, hot towel cabinet, fully-stocked cabinet of skin care products and facial machines at each station to provide you with the opportunity to both practice and experience the latest in spa body treatments and skin care services.
• We teach the latest trends in gel nail technology utilizing ventilated manicure tables
• Students practice pedicures at stations equipped with pipeless spa pedicure thrones and massage chairs.

The Esthetician program is offered in the daytime over three consecutive semesters. Intakes occur in September, January and May. Extensive experiential learning (288 hours) takes place in semesters two and three where you will provide esthetic services to clients our onsite spa.

CHOOSE FLEMING
The Esthetician program at Fleming offers a number of unique opportunities to help you find your niche in this wide ranging industry:

• Field to trips to spa industry destinations will occur over the course of the program
• Guest lecturers from the spa industry share their expertise and real-world experiences to help you plan your career options upon successful completion of the program
• You will attend a hydrotherapy training session in the third semester for a hands-on experience with professional equipment and products at Ste. Anne's Spa, one of Canada's premier destination spas
• Volunteering with our many industry partners and local charities gives students the opportunity to experience diverse cultures, specific client group needs and to give back to the community

In addition, our students are involved in a number of competitions, including the Inter-College Fantasy Make-up Competition, and Ste. Anne’s Spa Body Treatment Competition (the 2009 Citrus Sun treatment was designed by one of our students).

WORK EXPERIENCE
You will practice your skills, improve your techniques, and learn how to offer excellent customer service in our on-campus spa. With one state-of-the-art work station for every two students on average, you can be sure that you will have the opportunity to really gain in confidence as you practice current methods and techniques in use in the field. You will work directly with clients for approximately 28 weeks total throughout the program.

Open the door to a career in business management. This applied learning experience leads you directly to Business Degree programs around the world.

Start here to acquire core business skills and knowledge. You can then choose to go on to complete a Bachelor of Business Administration or Bachelor of Commerce in as little as one to two years in the United States, Australia, Ireland, or right here in Peterborough.

Core fundamentals are augmented through applied project-based learning. Learn the “how-to” of business functions including finance and accounting, human resources management, operations management, logistics, marketing, sales, international trade, international business, economics, law and more. Graduate with the skills and knowledge that lead to employment.

Understand the global issues that inform decision making in today’s business environment. Be part of the international sustainability evolution driven by the United Nations Sustainable Development Goals.

Benefit from our team-based management skills focus, leading-edge business simulation software and Ivey School of Business case study methodology. With a final year of hands-on experience in our award-winning Applied Projects program, become one of the young, in-demand business leaders.

Be part of something bigger than yourself and create a career with meaning: form partnerships with classmates that will last a lifetime; try out your ideas on a professor committed to your development; experiment and take chances in our supportive classrooms and build a community of life-long learning and success with the relationships you create on our Enactus team.

WORK EXPERIENCE

• You will gain direct, hands-on experience during two semesters of Applied Project-based learning. You will be encouraged to consider entrepreneurship and the pursuit of your dreams.
• Choose the type of business or industry you want to work in, and your coordinator will help you make it happen.
• Prove yourself and become part of the network of faculty and past-grads who will create opportunities for you. There is a lot more than a diploma waiting for you here at Fleming.

As the role of automation expands in all industries, Artificial Intelligence professionals are in high demand. This unique, hybrid, two semester post graduate program meets this growing need for talented individuals equipped with the knowledge, skills, and tools to implement AI and machine learning technologies in different industries. Our unique learning environment and hands on training will prepare students for this emerging trend.

Program Highlights
Artificial Intelligence (AI) is a two-semester Ontario College Graduate Certificate where students learn how to design and create software by embedding AI into applications that meet industry needs. Modern software design and AI frameworks, machine learning, and big data fundamentals are the basis of this program.

This program will be delivered in a hybrid format with online lectures and face-to-face computer labs where students will apply their knowledge and skills to applied projects. The program also includes applied research and applied learning experiences throughout the curriculum culminating in a second semester capstone project course.

Students will learn to obtain and analyze data sets in deep learning and machine learning applications, work collaboratively using principles of project management, and design and create software to fulfill industry project requirements. All work completed in the program will be in accordance with relevant legal statutes and ethical codes. In addition to gaining technical knowledge, students will expand their skills in project and time management, collaboration, independent initiative, and communication.

Experiential Learning
The program features a workplace applied project in the second semester. This allows you to interact with industry partners, building your collaboration and communication skills at the same time as gaining real-world experience and knowledge in your area of study. Throughout the program, you will gain applied, hands-on experience in our leading-edge labs.

The Child and Youth Care program prepares individuals to provide care and treatment for children or adolescents experiencing a range of social, emotional, behavioral, or learning challenges.

Program Highlights
Child and Youth Counsellors (CYCs) are involved in all facets of care from intake, to assessment, to program planning, to goal formulation, and intervention. Practitioners provide assistance through a variety of treatment strategies and work as an integral part of a treatment team. Child Youth Counsellors team up with teachers, social workers, psychologists, and psychiatrists as well as other social services providers to deliver a holistic approach to caregiving.

• This program ensures that you will acquire the necessary skills for employment as a Child and Youth Care ?Practitioner and it is fully ?acredited by ?the Child and Youth Care Educational Accreditation Board of Canada (CYCEAB).
• Fleming is one of the few institutions in Canada and abroad that have completed and earned accreditation.
• Three work placements provide varied practical experience and ample opportunity to hone skills to interact with this often challenging client group.
• Courses include innovative and best practices required by the industry, such as trauma-informed practice and treating the family, as well as group dynamics, counselling, advocacy, legislation, crisis intervention, and family dynamics.

The philosophy of the program is to be thoroughly involved with the individual, using everyday occurrences as learning opportunities for growth and empowerment. The curriculum also encourages self-reflective practice of personal values, beliefs, attitudes and assumptions relating to human behavior and relationships. You will also learn self-care strategies to help navigate the impact of working in this sector.

Upon successful completion of this program, graduates will be eligible to join the Ontario Association of Child and Youth Counsellors.

WHY CHOOSE FLEMING

• Small class sizes and individual attention enhance your learning experience
• This program provides the in-depth training, academic and work placement experience necessary to be successful in this challenging yet rewarding field
• Fleming is the only college in Ontario to offer a specialized training certificate in the Therapeutic Use of Daily Life Events (DLE). The first training session was delivered by the co-founder of the theory, Dr. Thom Garfat, along with a team of DLE trainers
• You will be supported by our knowledgeable and caring faculty who are experts in community and social services education

WORK EXPERIENCE
Placements can take place locally or outside the Peterborough area. Placements are integrated with seminars to provide extra support and direction to students during the three placement experiences. The program provides over 1200 hours of placement experience and preparation.

The Fleming College Health Information Management (HIM) program is one of only three Canadian Health Information Management Association (CHIMA) recognized college programs available in Ontario.

Program Highlights
In this challenging two-year diploma program, students will learn to use computer technologies to capture and analyze data, and to create health information for healthcare delivery use, financial and management planning. Health records are the primary source of information used by hospitals and health care facilities to code services for reimbursement purposes. This information is also needed by public health officials to indicate disease patterns and trends, and by medical researchers for analysis, comparison and decision support.

Health service careers are among the fastest growing occupations in the economy. In the healthcare field, this really is the information age. There's a whole new growth market for the skills and training of health information management and health records professionals. An aging population and increasing health care needs, combined with the focus on accountability, efficiency and effectiveness of health care services delivery, has led to a skills shortage. You will graduate equipped with very marketable skills in the health information management sector. Some of those skills will include expertise in the following areas:

• Data quality
• Data collection and coding
• Record /systems management
• Privacy, confidentiality and security of health information
• Transitioning to the electronic health record

This program is recognized by the Canadian Health Information Management Association (CHIMA). Graduates are eligible to write the National Certification Examination of the Canadian College of Health Information Management.

WHY CHOOSE FLEMING
Fleming College has a reputation as a leader in technology-based learning. The HIM program at Fleming follows this trend with a vision of "Inspiring innovative students to become innovative leaders in HIM through applied learning." One of our mission statements is to "Espouse the state of the art in Health Information Management." We demonstrate this through our brand-new, fully-computerized lab with over 500 anonymized patient records and scanning equipment, to provide students with practical application knowledge that supports the move in healthcare to electronic health records (EHRs). A real-world populated database of patient information allows the learner to run realistic reports to support the needs of users for decision-making purposes.

Through its previous successful practicums, the HIM program has developed excellent relationships with numerous healthcare facilities throughout the region and beyond, resulting in good practicum and employment opportunities for graduates.

WORK EXPERIENCE
The program includes a strong practical component. Students will participate in two work placement experiences, a total of eight weeks in all. Students spend two weeks in a workplace setting in semester two, and four weeks in a workplace setting in semester four. Practicum components will not necessarily be in the immediate Peterborough area. Practicum agencies may require proof of immunization and a criminal records check (vulnerable sector).

Train to be a key member of the multi-disciplinary team providing community pharmaceutical services. The pharmacy personnel landscape is evolving and Community Pharmacy Assistants are in high demand. Work alongside pharmacists and pharmacy technicians in community, medical clinic pharmacies or long-term care pharmacy settings.

Program Highlights

• This new, program is flexible in its delivery (online and in class) which allows you time to work while completing your coursework.
• It includes extensive applied learning opportunities: onsite training in our state-of-the-art Pharmacy Technician lab, online and in-class sessions in semester two, followed by a 140 hour field placement.
• You will practice your skills and techniques in a real - life pharmacy setting using pharmacy software.
• The field placement experience provides you with on-the-job training to enhance your employment opportunities.
• You will be exposed to the most up-to-date pharmaceutical products, practices and distribution methodologies.
• Your professional training will include dispensing and prescription processing, compounding, calculations, standards of practice, pharmacy computer systems, community pharmacy practice, inventory management, patient profiles and billing procedures.
• In addition to this training, you will gain valuable skills employers are looking for including document use, writing, numeracy, oral communication, critical thinking, and proficiency with digital technology. This will help you in collaborating with other pharmacy health care professionals and the public.

Develop the competencies needed for application to the Trent-Fleming Bachelor of Science in Nursing program, for application to science degrees, or to advanced diploma programs at Fleming College.

Program Highlights
This program is designed to provide you with the core knowledge, skills and abilities fundamental to academic success in health sciences and other related programs at the advanced diploma or degree level. Develop your knowledge and skills in writing and research, mathematics, human anatomy, biology, and organic/inorganic chemistry to be well-prepared for the rigors of your next academic program. The program will provide you with extensive hands-on, laboratory-based learning experience in preparation for post-secondary level science programs. You will also have the opportunity to learn about potential careers in the health sciences and to identify other programs focusing on the biological or chemical sciences that will enable you to achieve your career objectives. This is a two-semester certificate-level program leading to an Ontario College Certificate.