Diploma in Tourism - Global Travel

at Fleming College - Sutherland Campus (Peterborough) Canada

The Customs Border Services program will prepare you for a career on the front line of global trade and law enforcement.

PROGRAM HIGHLIGHTS
New technologies and responsibilities are at the forefront of current customs and border services activities and procedures. The scope of border operations continues to expand as our economy becomes increasingly tied to the global marketplace. As cross border trade exceeds well over one billion dollars a day, our "smart border" needs to efficiently manage the flow of legitimate trade and travellers as we move toward an environment in which the exchange and use of electronic data between countries, and within Canada, becomes a permanent reality. The result is the continued growth of challenging new career opportunities in both the public and private sectors.

The Canada Border Services Agency (CBSA) uses its front line law enforcement employees, Border Services Officers (BSOs), to fulfill its roles and responsibilities. The BSOs are trained to function as both a Customs and an Immigration official, depending upon the needs of the port of entry where they are employed. As Canada’s first line of defence, they are also trained and equipped to protect themselves and to ensure our overall safety and well-being.

The Customs Border Services program provides experiential, hands-on learning with real life enforcement tools such as a baggage x-ray machine, travellers’ baggage and a practice automobile, to help prepare you for common enforcement-related activities in the field with the CBSA. This training is also beneficial for the non-enforcement jobs found in the brokerage, consulting, transportation and private (import/export) industries. Throughout this program you will:

Learn the role and legislative jurisdiction of Customs, Immigration and Canadian Food Inspection (Border Services), including enforcement techniques and procedures.
Review Customs legislation, procedures and documentation, and Immigration legislation
Gain an appreciation for global diversity through additional study of the legislation and regulations relating to other government departments.
Develop the computer, communications, dispute resolution and critical thinking skills that today's employers are demanding both in the private and public sectors of Border Services in Canada.
At the conclusion of your regular courses and curriculum within the program, you will participate in a mandatory field placement (co-op) in a private industry/business, customs brokerage or public agency to gain valuable work experience that often results in an offer of employment if you meet their standards.

WHY CHOOSE FLEMING
Fleming College's Customs program has the most customs-specific curriculum offered in Canada. Our graduates are known for their in-depth knowledge of customs laws and regulations, enforcement, and interviewing techniques. They have been trained in the latest technologies, enforcement strategies and industry techniques that have made the administration of Customs in Canada a model for many emerging nations. With four semesters of training, Fleming's Customs Border Services program is thorough. You'll benefit from the program's comprehensive approach to your education, from our faculty expertise and from our strong partnerships with placement agencies. Businesses report that students from the Fleming College program are better prepared than those from shorter or similar programs elsewhere.

WORK EXPERIENCE
The Customs Border Services program’s field placement is five consecutive weeks in length; enough time to really get into the work you'll experience in your career. Set at the end of your program, this is a wonderful opportunity to put all of your hard work and studies to use and it’s a great time to make contacts for future employment.

Our Marketing program is designed to deliver the deep knowledge in strategy, planning and emerging technology to enable students to find their place in this fast-changing, multi-faceted industry.

Program Highlights
You'll discover the best fit for you in the marketing industry through a wide variety of courses and experiential learning opportunities. Areas of study include:

• Digital Marketing
• Advertising
• International Marketing
• Marketing research
• Direct Marketing
• Sales
• Product management
• Entrepreneurship
• Applied Projects

Your professors are here for you. They have extensive experience and connections to the industry contacts looking to hire grads. They will work with you to launch your career, and walk side-by-side with you as you learn and progress through the program.

Experiential Learning
In the Applied Projects course, you will take on the role of a marketing consultant for a corporate or non-profit client. During this intensive project, you will be guided by a faculty mentor to deliver results that meet your client's objectives. This experience provides you with a broad skill set, including marketing, project management, creative thinking and communication skills; plus the confidence in your abilities that will set you apart as a preferred candidate when you enter the job market.

• You will also have the opportunity to complete the 6th semester at the University of Turku in Finland to gain international business and cultural experience.
• In the classroom you will learn hands-on, using the latest in business industry simulation software and case studies from the Ivey School of Business as well as other real-world company cases.

Turn your love of traveling into a rewarding and exciting career. The Tourism and Travel program offers you the chance to explore the many career opportunities in the world of travel.

PROGRAM HIGHLIGHTS
Do you dream of traveling the world? Are you looking at beginning a career in one of the world’s fastest growing industries? The tourism sector in Canada is currently a $90 billion industry employing almost 1.8 million people (Source: Tourism HR Canada). If you are a people person and have a passion for discovering what the world has to offer, this program is for you.

The Tourism-Global Travel program combines practical hands-on experiences with class lectures. Students learn the key elements of the travel business through courses such as: Discovering Destinations, Customer Service Management, Tour Operations, Tourism Trends, Marketing, Travel Reservations, Digital Media, Adventure & Ecotourism and Hospitality Sales & Service, plus electives in business and general education courses. You will have the opportunity to meet industry leaders through events, program field trips and guest lecturers. You can also join other School of Business students on an international learning experience to get a first-hand look at various tourism destinations. The 200 hour field placement provides practical knowledge, career opportunities and connections in the industry.

The program provides the leadership and practical skills needed to work for tour operators, destination marketing organizations, travel agencies, cruise lines, hotels, resorts, or tourism and travel service providers. Complete a second business or hospitality diploma in one year, or continue your formal education with our partner universities in Canada, Australia, Ireland or Scotland.

WHY CHOOSE FLEMING
Fleming’s Tourism - Global Travel program offers field trips to a variety of tourist attractions and business, allowing students to get an up-close look at the industry they are preparing to enter. Our industry-experienced faculty come from a diverse background of tourism industry fields and are eager to share their real-life experiences with our students.

WORK EXPERIENCE
You have the opportunity to travel on a field trip and volunteer on projects with local people, experience and understand why people travel to resort destinations. You are also required to solicit and complete a minimum of 200 hours of field placement, to practice the theories and skills studied in class. It is recommended that students complete 100 hours between semester two and three and the remainder before graduating. This gives you the opportunity to network and meet potential employers.

The Human Resources Management program will provide you with the skills required to optimize the potential of employees, while maximizing your organization's effectiveness.

Program Highlights
Human Resources managers deal with such diverse and complex areas as:

• Recruitment and selection
• Orientation, training and development
• Employment and pay equity
• Employee and labour relations
• Health and safety
• Salary and benefits administration

In this six-semester program, you'll learn how to address all of them through:

• Participation in a full semester placement, which provides the opportunity to gain real life work experiences across a variety of the functional areas of Human Resources
• Hands-on, industry-specific simulations and activities that allow learners to apply concepts to real world HR scenarios
• A common first year in the School of Business and Information Technology where you can build relationships with students who may be your future colleagues, clients or trading partners
• Coursework that allows HR students to develop the understanding required to strategically support other Business disciplines within their organizations

Why Choose Fleming
Our Business Administration-Human Resources Management program offers:

• A full semester placement to gain real life work experiences and develop skills that parallel the Human Resources Professionals Association's (HRPA) Professional Competency Framework
• Completion of the nine HRPA approved courses required to write the Comprehensive Knowledge and Law exams, necessary to achieve the Certified Human Resources Professional (CHRP) designation
• Encouragement to join the local HRPA chapter, attend monthly meetings, and network directly with local area HR professionals
• Faculty who are HR industry professionals and certified as Human Resources Leaders (CHRL) by the HRPA
• Pathway programs that may allow for direct entry options into related university and post-grad programs

Work Experience
In addition to a full semester placement - where you will be mentored by an HR professional, and engage in activities and projects that allow you to learn by doing - you will:

• Participate in a collective bargaining simulation
• Analyze your performance conducting a video-recorded selection interview
• Create a recruitment campaign for a real-world job
• Develop and deliver a training program
• Analyze a job and build a job description
• Evaluate job content and conduct a salary survey to develop a compensation plan

With the six-semester Computer Engineering Technology program, you can expand your repertoire of skills and knowledge to open up interesting and rewarding career opportunities.

Program Highlights
Beyond the technician level training, computer engineering technologists add analysis, design, project management and enhanced applied technology skills. You'll apply this knowledge to the analysis and design of complex computer systems and networks. You will also develop more self-sufficiency and better critical thinking skills.
You'll have open access beyond classroom time to our lab facilities - time to explore and learn, hands-on. Your ability to work effectively as a member of a technical team will also be further developed through course studies and a full-semester team-based project.

• Course work includes preparation for industry certification exams such as A+ and Cisco Networking.
• This program has recently received National Accreditation with the Canadian Technology Accreditation Board. Graduates are recognized by the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) as meeting all the academic requirements for certification in the Certified Engineering Technologist (CET) category

You can make a difference in a child's life as a competent, caring educational support professional. Our program will prepare you to play a vital role in the classroom supporting students with special needs.

Program Highlights

• Our updated two-year Educational Support diploma program prepares you to work in a school setting as part of the educational team who support children with special needs. You will help children with learning disabilities, intellectual disabilities, sensory or physical disabilities and behavioural challenges.
• Technology plays a key role in today’s modern classroom or institutional setting, and this program will enhance your knowledge of digital literacy and the assistive technologies you will use in your future career. You’ll graduate fully prepared to help students using iPads and current apps, including SMART Boards and other assistive technologies, such as voice-to-text software.
• You will also benefit from our faculty members’ recent and extensive experience in the field.
• Students will have the opportunity to learn a whole new language - American Sign Language.
• In the second and third semesters, the roles of teacher and educational assistant will be explored and more clearly defined. You'll learn how to:
  • Manage behaviour
  • Modify educational programming
  • Support exceptional children
  • Assist with curriculum planning

Much of this training is experiential, taking place in various educational settings in the community.
During third semester, you will spend three days a week in class at the College and two days a week in a classroom in an area school. The final part of the program is an intensive, semester-long, practical learning experience in an educational setting or agency. During this extensive placement experience, you'll work with students with a range of exceptionalities including autism, physical disabilities, cognitive disabilities, visual impairments, and learning disabilities. This placement can take place in the location of your choice, whether that’s in your home town, in the Kawartha region or a larger city in Ontario.

If you have already completed an Ontario College Diploma or a university degree, you may be eligible for the accelerated Educational Support - Advanced Standing program. You can graduate in just ten months.

Why Choose Fleming
In the 20 years plus that the Educational Support program has been offering training, area school boards have said this is the diploma program they want their Educational Support staff to have. In short, the Fleming program has a reputation for excellence, and well-rounded graduates.

Work Experience
You will refine your skills as a competent, caring educational support professional during the extensive 95 days on placement in a real-world setting.

Graduate with your Esthetician diploma in just three semesters - ready to start your career providing esthetic services in a creative, exciting and fast-growing field.

PROGRAM HIGHLIGHTS
You will learn how to provide a range of treatments, including manicures, pedicures, skincare, body treatments, waxing techniques and makeup application. Employment prospects are strong for people trained as qualified estheticians as more people are seeking treatments to maintain a youthful appearance, reduce stress and improve health and wellness. Here's what's special about our program:

• The program is fast-tracked to enable you to enter the esthetics industry sooner - you will take the equivalent of two years of study in just 12 months.
• Small class sizes ensure you will get the individual attention from faculty to build your skills to the level required in the spa industry.
• We have our own, on-campus, state of the art spa: The Spa + Clinic at Fleming College, where all students do their placements.
• Learn the art and science of Essential Oils using our award winning, ethically produced European Aromatherapy skin care line. Advanced products include an innovative medical and clinical product line for the treatment of acne, and a clinical botanical science - based product line designed for correction and management of aging skin.
• Only top-of-the-line vegan and aromatherapy-based professional products are used in both our teaching and practice.
• Our spa lab features a sink, hot towel cabinet, fully-stocked cabinet of skin care products and facial machines at each station to provide you with the opportunity to both practice and experience the latest in spa body treatments and skin care services.
• We teach the latest trends in gel nail technology utilizing ventilated manicure tables
• Students practice pedicures at stations equipped with pipeless spa pedicure thrones and massage chairs.

The Esthetician program is offered in the daytime over three consecutive semesters. Intakes occur in September, January and May. Extensive experiential learning (288 hours) takes place in semesters two and three where you will provide esthetic services to clients our onsite spa.

CHOOSE FLEMING
The Esthetician program at Fleming offers a number of unique opportunities to help you find your niche in this wide ranging industry:

• Field to trips to spa industry destinations will occur over the course of the program
• Guest lecturers from the spa industry share their expertise and real-world experiences to help you plan your career options upon successful completion of the program
• You will attend a hydrotherapy training session in the third semester for a hands-on experience with professional equipment and products at Ste. Anne's Spa, one of Canada's premier destination spas
• Volunteering with our many industry partners and local charities gives students the opportunity to experience diverse cultures, specific client group needs and to give back to the community

In addition, our students are involved in a number of competitions, including the Inter-College Fantasy Make-up Competition, and Ste. Anne’s Spa Body Treatment Competition (the 2009 Citrus Sun treatment was designed by one of our students).

WORK EXPERIENCE
You will practice your skills, improve your techniques, and learn how to offer excellent customer service in our on-campus spa. With one state-of-the-art work station for every two students on average, you can be sure that you will have the opportunity to really gain in confidence as you practice current methods and techniques in use in the field. You will work directly with clients for approximately 28 weeks total throughout the program.

During the five semesters in the Practical Nursing program, you will learn the concepts and skills related to health and nursing. You will also learn nursing practices and interventions in specific health situations. In addition, you will have the opportunity to study courses such as anatomy and physiology, communication, introductory psychology and human growth and development. After successfully completing Fleming's five-semester diploma program, graduates are eligible to write the national examinations with the College of Nurses of Ontario (CNO) and become registered to practice in Ontario as a Registered Practical Nurse. Graduates wishing to be registered with the CNO will be asked to sign a declaration of their status regarding:

• Citizenship
• Any conviction of a criminal offense under the Controlled Drugs and Substances Act
• Professional misconduct, incompetence or incapacity in Ontario
• Any mental or physical disorder which makes it desirable in the public interest that the person not practice nursing

The Fleming College Health Information Management (HIM) program is one of only three Canadian Health Information Management Association (CHIMA) recognized college programs available in Ontario.

Program Highlights
In this challenging two-year diploma program, students will learn to use computer technologies to capture and analyze data, and to create health information for healthcare delivery use, financial and management planning. Health records are the primary source of information used by hospitals and health care facilities to code services for reimbursement purposes. This information is also needed by public health officials to indicate disease patterns and trends, and by medical researchers for analysis, comparison and decision support.

Health service careers are among the fastest growing occupations in the economy. In the healthcare field, this really is the information age. There's a whole new growth market for the skills and training of health information management and health records professionals. An aging population and increasing health care needs, combined with the focus on accountability, efficiency and effectiveness of health care services delivery, has led to a skills shortage. You will graduate equipped with very marketable skills in the health information management sector. Some of those skills will include expertise in the following areas:

• Data quality
• Data collection and coding
• Record /systems management
• Privacy, confidentiality and security of health information
• Transitioning to the electronic health record

This program is recognized by the Canadian Health Information Management Association (CHIMA). Graduates are eligible to write the National Certification Examination of the Canadian College of Health Information Management.

WHY CHOOSE FLEMING
Fleming College has a reputation as a leader in technology-based learning. The HIM program at Fleming follows this trend with a vision of "Inspiring innovative students to become innovative leaders in HIM through applied learning." One of our mission statements is to "Espouse the state of the art in Health Information Management." We demonstrate this through our brand-new, fully-computerized lab with over 500 anonymized patient records and scanning equipment, to provide students with practical application knowledge that supports the move in healthcare to electronic health records (EHRs). A real-world populated database of patient information allows the learner to run realistic reports to support the needs of users for decision-making purposes.

Through its previous successful practicums, the HIM program has developed excellent relationships with numerous healthcare facilities throughout the region and beyond, resulting in good practicum and employment opportunities for graduates.

WORK EXPERIENCE
The program includes a strong practical component. Students will participate in two work placement experiences, a total of eight weeks in all. Students spend two weeks in a workplace setting in semester two, and four weeks in a workplace setting in semester four. Practicum components will not necessarily be in the immediate Peterborough area. Practicum agencies may require proof of immunization and a criminal records check (vulnerable sector).

In just 10 months you can add a Diploma in Recreation and Leisure Services to your existing college diploma or university degree, by enrolling in this accelerated program.

Through hands-on training, you will learn to develop and manage recreation programs to work in this challenging and rewarding field. In the final semester, get connected to the recreation industry thorough an experiential field placement at a site of your choice, that can be in Ontario, in Canada or in an international location.