Graduate Certificate in Alternative Dispute Resolution

at Humber College - Lakeshore Campus Canada

Humber’s Public Administration graduate certificate program is the first of its kind in Canada providing all of the knowledge, skills and experience graduates need to become successful public service employees. Designed and taught by public administration professionals, this program is your key to succeeding quickly in a public sector job. You will receive advanced training in communications, policy analysis, project management, information technology, public finance, governance, leadership and human resources management. Experienced faculty, most of whom currently work in the public sector, will guide you through the core of the curriculum, with guest speakers addressing specific topical issues. The practical, skills-based curriculum provides the foundation for long-term career success by exposing you to the primary activities of public administration and by providing networking opportunities with civil servants from across the sector.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Describe the machinery of government in Canada, including the roles and responsibilities of executives, legislatures and the judiciary, as well as the relationships between all levels of government.
• Define ethics and values which are key to public administration and explain how they apply at all levels of public administration.
• Explore and compare public administration practices found in industrialized countries, especially member states of the European Union and the United States.
• Discuss current issues affecting Canadian public administration and examine how those issues are managed from a public management perspective.
• Discuss key elements of strategic planning processes and examine how these apply to public administration.
• Understand and relate to governments from two perspectives: as business entities with strategic plans, budgets, and core businesses; and as organizations composed of complex human behaviour.
• Explain key economic and finance concepts such as externalities, public and private goods, deficit financing, debt repayment, and fiscal federalism.
• Demonstrate how governments plan, manage and report on the collection and expenditure of public funds.
• Discuss information technology and software applications used in public administration as well as current information technology issues faced by public sector IT managers.
• Prepare and manage human resources in public administration, including the preparation of HR plans, recruitment and selection processes, supervisory skills, negotiating skills and conflict resolution skills.
• Describe the role that communications plays in the public sector and work with stakeholders and partners to meet the information needs of the public, the media, political staff and the bureaucracy.
• Examine how governments develop, implement and evaluate programs in general and learn how to use specific research and analysis tools to contribute to that process in particular.
• Identify the methodological and conceptual issues associated with evaluating and maintaining quality services in the public sector.
• Identify the skills and knowledge required by project managers and project management teams in the public sector.
• Understand and fulfill leadership responsibilities in the public sector by assessing individual leadership traits and behaviours and apply this understanding to the broader theories and concepts of leadership.
• Understand, contribute to, and manage partnerships in the public sector, broadly defined.

Work Placement

• You will gain on-the-job work experience with an eight-week (minimum) work placement within the public sector. With faculty support, you will find placements with an appropriate organization.

In the current knowledge economy and information age, and as organizations recognize the growing need for research on which key policy and strategic decisions are based, the demand for social, market, and marketing research has increased substantially. The Research Analyst graduate certificate program focuses on the theoretical, practical, and ethical underpinnings of research, while equipping you with the statistical, technical and professional skills necessary to do applied research in a variety of different settings throughout the public and private sectors.

In this program, you will focus on all of the major aspects of the research process including research design, information retrieval and evaluation, data collection, analysis and interpretation, and the preparation and presentation of research findings.

Special features of the program include an emphasis on professional, ethical and legal implications when designing research studies; new research technologies for data collection; analysis; presentation; proposal writing; research entrepreneurship; project management; and program evaluation.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Interpret primary and secondary data applying principles of currency, relevance, authority, accuracy and purpose.
• Design and execute a marketing or social research project to provide recommendations and actionable insights.
• Manage research projects with due consideration to budget, schedule, quality, scope, ethics, and data governance.
• Prepare a variety of effective social and marketing research documents and deliverables using knowledge translation and mobilization practices.
• Communicate results of research using effective and engaging written, oral, visual and multi-media modes, that are appropriate for diverse audience needs.
• Respond to the evolving sensibilities/concepts of equity, diversity and cultural sensitivity in conducting research.
• Mitigate risk by the detection of bias in research design and processes.
• Collect data using varied robust, effective and appropriate quantitative and qualitative research methods.
• Organize and analyze primary and secondary data using industry standard software tools.
• Conduct research projects in accordance with legal, ethical and professional standards.
• Develop a career ready profile through goal-setting, on-going professional learning and industry exposure.
• Evaluate research evidence and findings for the identification of assumptions, soundness of logic and the veracity of claims.
• Select and synthesize academic, trade, business, institutional, governmental, or non-governmental resources for appropriate research purposes.

Work Placement

• Students complete a twelve-week placement allowing them to gain valuable practical and professional experience.

Humber’s Bachelor of Commerce – Healthcare Management degree program gives you the optimal mix of core business and health-care specific skills to launch your career in one of Canada’s most exciting and fastest growing sectors.

In our program, you will begin by acquiring fundamental business skills in accounting and financial management, economics, law, operations management, organizational behaviour, statistics and quantitative methods. Then, you will focus on developing health-care specific skills that are highly valued and sought by employers. Our health-care specialization courses include health informatics, heath data and analysis, health services organization and management, health-care financial management, population health, and policy and evaluation.

Our program was designed in consultation with practising industry leaders to ensure that you will learn and practise the skills you need to succeed in today’s complex health-care environment. While in the program, you will also gain valuable experience through project work that is directly connected to industry, professional work experience, and a curriculum that focuses on real world and contemporary issues in health-care management.

When you finish the program, you will be well prepared and qualified for entry-level positions in health-care management in several sectors, including government, hospitals, agencies, private sector providers and consulting.

Work Placement
The program requires that you complete 14 weeks/420 hours of paid work in the summer between your sixth and seventh semesters. This gives you the hands-on, real-world experience that employers value. Your placement will give you the opportunity to explore the field you’d like to work in when you graduate. We will work with employers and our industry partners to help you identify opportunities to pursue.

Humber’s Advertising - Account Management graduate certificate program will prepare you to effectively manage the creative process for the benefit of clients at an advertising agency or within a client’s marketing department. You will develop a greater understanding of the world of creative advertising, media buying and client-agency relationships, and prepare to be part of a team driving strong communication to their target audiences. This program is primarily directed at advertising agency account manager roles but is adaptable to other communication or design-based companies in need of skilful client management.

This unique, writing-intensive program prepares account managers for the advertising industry by exploring a balance of skills from the advertising and creative side of the communication process. An underpinning of the course work investigates how digital marketing and social media impact advertising today. Speakers from the industry, combined with current case studies, enable you to confidently present effective and efficient solutions. Building on your strong writing skills, you will develop other presentation and communication skills in order to better liaise with creative and commercial forces. By incorporating people skills and critical thinking skills, you will acquire the essential knowledge required to thrive in the fast-paced, creative world of advertising.

Graduates will be an asset in three key areas - client relationships, creativity and process management.
You will learn about the link between successful creative and client success criteria including return on investment (ROI) and revenue goals, and how to develop briefs that inspire grounded, effective and exciting work. Digital storytelling and new media are integrated throughout the program. An in-depth understanding of integrated marketing communications and its relationship to other aspects of the business will help you succeed in a complex and challenging field.

Work Placement
Students will gain practical, hands-on experience in the industry by completing a mandatory work placement following their final semester of study.

Humber’s Television Writing and Producing graduate certificate program prepares you to work as a television writer and producer, and to work in the production offices and on sets of current major television shows.

You will learn how to write, as well as create and produce, all genres of television shows from half-hour situation comedy, animation, children’s, one-hour episodic, reality and lifestyle to late night comedies, short films and screenplays. You will work with award-winning writers; producers; directors; set designers; editors; directors of photography; and development and network executives from Toronto, Vancouver and Los Angeles to learn the lucrative and creative business of television and film. Learn from well-known guests, lecturers and faculty how to create, write, develop, pitch and sell the ideas that may one day lead to successful employment in writers’ rooms, production offices and on sets of major network television shows.

Learning outcomes
Upon successful completion of the program, a graduate will:

• Outline the requirements for various scripts including Movies of the Week, Variety Television, Children’s Programming and Dramatic Series.
• Create “spec” scripts of types including Movies of the Week, Variety Television, Children’s Programming and Dramatic Series.
• Calculate profit and sales figures for given productions.
• Summarize trends in television sales, production and markets.
• Prepare strategies for pitching and packaging new products.
• Provide a critical summary of all the technical requirements associated with television production and give examples of the problems and challenges encountered in production areas such as sound, lighting, space, sets, animation needs, camera operation, make up, costume design and music.
• Perform the duties of a director or a director’s assistant.
• Demonstrate the skills of a story analyst, reader production assistant and writer’s assistant.
• Demonstrate the responsibilities and functions of a theatrical agent.
• Outline the entrepreneurial skills needed by script writers.
• Network with well-known television writers and producers.
• Exhibit team building and communication skills and profit from exercises that encourage self-understanding, peer respect and professional behaviours.

Humber’s Marketing Management graduate certificate program is a comprehensive program covering a wide range of topics relevant to today’s marketing professionals including digital marketing, branding, product development, advertising, distribution, sales, communications, planning, budgeting and strategy.

You will receive advanced training in a number of transferable skills that employers are looking for in their new hires, including creative problem solving, communications, decision-making, goal-setting and time management. With a highly practical focus, you will learn from a combination of real-world case studies and cutting-edge marketing techniques.

Work Placement
Gain hands-on industry experience with a 160-hour (minimum) work placement.  Here you will have the opportunity to apply what you have learned in the classroom in a real-world business environment. With our support, you will find your placement at any number of leading marketing or advertising firms, or directly within the marketing departments of local, national or international brands.  Placements can be completed on a part-time basis throughout the academic year or full time once your classes are complete. 

Humber’s Developmental Services Worker (DSW) diploma program teaches you skills to effectively promote the physical, mental and emotional health of individuals with intellectual and developmental disabilities.

Our faculty team consists of developmental services professionals who are active in the field, and our small class sizes allow for individualized attention. Our curriculum is designed with input from developmental services field experts, ensuring courses are current and relevant.

Your studies begin by learning the stages of human development, the types of developmental disabilities and the range of available community support services for this population. Next, you’ll learn intervention techniques, person-centered planning, abnormal psychology/dual diagnosis, basic pharmacology, supporting people with autism and other complex needs, augmentative forms of communication, and effective responses to people who have been abused. Finally, you’ll develop skills in building interpersonal relationships and counselling. 

You’ll also build your expertise in our counselling labs which provide an ideal setting to develop competencies for working with individuals with limited verbal skills.

Work Placement
Our program offers a rich diversity of innovative and traditional work-integrated learning opportunities. You will complete 568 hours of experiential education with three separate community partners over the duration of the program.

After consulting with you regarding your interests and preferences, your field placement co-ordinator will refer you to specific agencies for these unpaid work experiences.

Field placements run for 14 weeks in Semester 2 of the first year. Students are required to complete 168 hours in this time. Placements are two days per week. Internships take place during fourth semester of second year. Students are required to complete 400 hours with two different employers, four days per week for 14 weeks.

Employers in Canada, and around the world, recognize the value of Humber's Public Relations advanced diploma program. Our program provides hands-on training and develops skills in professional media writing, strategic communication planning, presentation, social and digital media content development, social media analytics, media relations, and marketing communications to name a few. Over the course of your studies, you will compile an impressive portfolio of work. Learn from the pros. Humber’s PR faculty has significant work experience and subject matter expertise. At Humber, you are more than a number. Your instructors get to know you by name and offer personalized instruction. To keep the program content current, relevant and leading edge, external industry experts regularly review the curriculum.  

The first semester of the program could be described as a sampler program. You will get a taste of other media disciplines such as advertising and graphic design, journalism, media communications, advertising, and marketing communications. This allows you to keep your options open should you wish to head in a different direction in your second semester.

Students will participate in a mandatory work placement which takes place in the last semester of study. Upon graduation, you will have the knowledge to plan, develop and execute effective public relations plans using social and traditional media. Opportunities include employment in corporations, charities, government, PR firms and many others. Our graduates have landed jobs at high-profile companies in a huge variety of sectors ranging from Corus Entertainment, Molson and Bell to MLSE, RBC and Toronto International Film Festival.

Humber’s Bachelor of Film and Media Production degree program combines theory and practice with the goal of preparing you for a rewarding career in media. You will learn a variety of screenwriting and storytelling techniques, and how to combine them into compelling visual narratives. You will be taught by professors highly experienced in the film industry, and benefit from their insights and experiences.

This rigorous program covers a broad range of practical and academic topics such as direction, picture and sound editing, cinematography, videography, and post-production. You will study both fiction and nonfiction filmmaking. You will gain vital research and management abilities and attend seminars hosted by industry professionals, giving you access to valuable insights and contacts. In addition to standard film school topics, this program focuses on multiplatform delivery, ensuring graduates are ready to take advantage of new digital content channels. A film and media theory component is combined with courses such as entertainment law and media entrepreneurship, preparing graduates for their careers in film. A capstone project in your final year will allow you to apply your skills and demonstrate your creative vision.

Learning Outcomes:
Upon successful completion of the program, a graduate will:

• Create film and media content using current industry standard tools and procedures to meet project goals and realize well-crafted stories. 
• Assume various roles in all phases of film and media content creation including writing, producing, directing, camera and post-production.
• Synthesize current and historical cultural and aesthetic movements and technological trends in the creation of media, in relation to one’s own creative practice.
• Manage all aspects of film and media projects in compliance with professional, ethical, legal and current safety standards.
• Create and deliver completed projects with a high degree of aesthetic and technical accomplishment.
• Develop and pitch concepts for film and media that are original, feasible and compelling to a defined audience.
• Assess the parameters of financing, marketing and distribution associated with film and media projects, to establish their viability.
• Collaborate professionally on film or media projects, providing innovative contributions while adhering to current and evolving industry practices.
• Reflect critically on one’s own process during self-evaluation and peer assessment, both orally and in writing in order to identify gaps in professional knowledge and ability.
• Build and maintain a professional portfolio that highlights individual contributions to media projects for prospective clients, employers, agents and collaborators.

Humber’s Teaching English as a Second Language (TESL) graduate certificate program builds confident and knowledgeable teachers who have a full understanding of best practices in teaching English as a second language (ESL). Our innovative curriculum is based on the latest ESL teaching approaches, methods and assessment systems including the Canadian Language Benchmarks and the Common European Framework of Reference (CEFR). You will be exposed to a wide range of theoretical issues including adult second language acquisition, learning theories, linguistics, the emerging field of teaching with technology, and portfolio-based assessment. More importantly, you will have the opportunity to immediately apply this learning through classroom observations and practice teaching.

Faculty members are highly respected, dedicated professionals with graduate credentials in the field and bring extensive ESL teaching and teacher training experience.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Plan syllabi, modules, lessons, activities, and assessment that support all learners in achieving their learning goals, drawing on knowledge of language, curriculum, instructional context, while addressing learners' needs and interests.
• Explain the central concepts and conventions of the English language, including linguistic systems, language skills (listening, speaking, read, & writing), organizational patterns, pragmatics, and strategic competence in order to plan effective learning experiences.
• Select from a wide range of teaching resources (print, digital, and realia) and technological tools to best meet learners' needs and enhance learners' engagement and motivation.
• Adapt various curricular models within a given teaching context, in order to determine most appropriate teaching approaches, and/or frameworks, supporting documents and resources.
• Deliver clear, engaging language instruction- face to face, online, or blended- that applies context- appropriate teaching approaches, strategies, techniques, and digital tools and draws on knowledge of language and second language learning processes.
• Reflect on ongoing professional development needs, through collegial discussion, action research, and dynamic interaction with learners in order to self-assess and challenge developing practice.
• Implement context-appropriate methods of assessment to monitor learner progress and to guide both instructors and learner's decision-making.
• Interact with colleagues and students in ways that show respect for their diverse background and experiences.
• Apply the principles and theories of second language acquisition and adult education, which also include linguistic, psychological, and soci-cultural factors affecting language acquisition, to pedagogical decisions in ELT contexts.
• Communicate clearly, concisely and correctly, in the written, spoken and visual form in ways that fulfill the purpose and meet the needs of the students, employers, and peers.
• Seek and incorporate feedback, advice, and professional learning to continuously improve teaching practice.
• Curate a collection of professional artifacts reflecting a dynamic and evolving philosophy of language teaching and learning.

Work Placement
Students will complete a 50-hour graduated teaching practicum. Unlike many other institutions, our practicum is fully arranged and supervised, giving student teachers the time to focus on their learning and preparation. Students fulfill their practicum requirements in a variety of settings which may include:

• Humber’s English Language Centre in the English for Academic Purposes program
• Humber’s Continuing Education department, enhanced language training (ELT)-related programs
• Humber’s Writing Centre
• Adult ESL and Language Instruction for Newcomers to Canada (LINC) classes in the Dufferin-Peel Catholic District School Board and community agencies