Diploma in Hospitality - Hotel and Restaurant Operations Management

at Humber College North Campus Canada

Humber’s Paralegal graduate certificate program prepares you for an exciting career in the legal field. You will gain skills in legal research, oral and written advocacy, critical thinking and problem solving through a case-based and problem-based learning environment. You will develop your oral advocacy skills through active learning including presentations and mock trials.

Courses include tort and contract law, residential landlord and tenant law, employment law, small claims court, provincial offences and summary convictions, and administrative tribunal law and procedures. Studies in legal accounting, business planning, ethics and entrepreneurship help prepare you to set up and manage your own paralegal professional practice.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Work within areas of permitted practice and articulate limitations on representation for paralegals.
• Develop and assess strategies which adhere to the professional and ethical requirements of the Paralegal Rules of Conduct.
• Research, analyze, interpret and apply the provisions of legislation and case law to client situations using proper legal citation methods.
• Conduct trial and tribunal advocacy in accordance with the permitted scope of practice of a paralegal by utilizing the applicable structure, process, and jurisdictional authority of courts and administrative tribunals.
• Select and employ effective human relations, interpersonal, and intervention strategies to assist in resolving conflicts.
• Develop a coherent case management strategy and execute it effectively.
• Select and utilize information technology resources and current industry computer software.
• Communicate effectively and persuasively, both orally and in writing, using accurate legal terminology.
• Create legal documents and correspondence required for use by clients and on behalf of clients.
• Investigate and utilize paralegal business practices competently and effectively.
• Demonstrate effective time management and organizational skills to meet the timelines and limitation periods within a legal environment.
• Identify and apply discipline specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.
   

Industrial designers design products for consumers.  Examples include sports footwear, headphones, wearables and automobiles. Graduates of the program are in high demand for the practical skills gained through the program’s hands-on learning environment. These skills include sketching, digital graphic rendering, model-making and computer-aided design (CAD).  The program is project driven, and many of the design projects will involve industry collaboration to ensure real-world relevance.

Students elect a design specialization in Year 3 in one of:

• Automotive design
• Product design or
• Interaction design

Automotive designers design the appearance (styling) of motor vehicles including automobiles, motorcycles and off-road vehicles. Humber is the only industrial design program in Canada that offers an automotive design specialization. 
In product design, there is more emphasis on the method of finding a solution to a user’s problem in order to make doing a task easier or make the user experience with the product more satisfying.
Interaction design is a new offering in the program which recognizes that more and more physical products are integrating a digital component, including touch screens or voice activation.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Meet the professional criteria as established by the ACIDO Charter (The Association of Chartered Industrial Designers of Ontario), demonstrating core competencies in skills, knowledge and design methodology in industrial design meeting.
  • Design, document and communicate high quality interior design propositions of varying size, scope and complexity employing principles of evidence-based design methodology.
  • Explain how products work; how products can be made to work better for people; what makes a product useful, usable, and desirable; and how products are manufactured and serviced.
  • Select and employ appropriate visual languages to investigate, analyze, interpret, develop and articulate ideas for two and three-dimensional projects.
  • Produce sophisticated design proposals emphasizing three-dimensional quality of space achieved through architectural detailing.
  • Communicate concepts and requirements to other designers and colleagues who work with them, and to clients and employers. This need to communicate draws upon: verbal and written forms, two-dimensional and three-dimensional media, and levels of detailing ranging from sketching to engineering drawings.
  • Employ computer-aided drafting (CAD), computer-aided industrial design (CAID), and appropriate 2D and 3D graphic software to create graphic presentations and marketing materials.
  • Integrate sustainable practices in the design process and demonstrate leadership by educating users in these principles.
  • Analyze the complexity of forces – economic, political, physiological, sociological and technological – which influence the design of the physical environment.
  • Incorporate principles of user-centered design, human factors and ergonomics in design solutions.
  • Select appropriate methods and materials to achieve the technical functionality and aesthetically pleasing built environment.
  • Select the appropriate process(es) and materials for manufacture for a given production volume.
  • Support the marketing function with design strategy supported by graphic/3D materials.
  • Demonstrate an understanding of the relationship between human behaviour and the built environment and the implications in preparing design solutions.
  • Assess the implications for interior design presented by key developments in current and emerging materials, media and technologies and in interdisciplinary approaches to contemporary design practice.
  • Source information on copyright, mechanical patents, and protection of intellectual property, as applied and practiced in the professional field of industrial design.
  • Develop a business case for and present design solutions to a variety of stakeholder in keeping with professional standards and practices.
  • Employ effective and professional communication skills and techniques to interact, negotiate and undertake collaborative efforts including meaningful discussion of one’s work in an open studio environment, with audiences, clients, markets, end-users and team members.
  • Work collaboratively with clients to develop an understanding of the product requirements, leading to a design brief.
  • Confidently employ appropriate professional accountability, personal and business ethics demonstrating competency of industry practices.
  • Work in a team effectively, utilizing skills of collaboration, negotiation, compromise and conflict resolution.
  • Employ appropriate conventions of measurement, scale, site measuring, drafting and volumetric manipulation through a variety of manual and digital modeling techniques.
  • Design to exceed the minimum standards of applicable laws, codes, regulations, and practices that protect the health, safety and welfare of the public.
  • Speak clearly and persuasively for design concepts and resources.
  • Plan and manage projects, demonstrate good time management skills, be a self-starter, and show resourcefulness.
  • Employ both convergent and divergent thinking in the process of observation, investigation, speculative enquiry, ideation, rationalization and implementation of design solutions.
  • Source, navigate, select, retrieve, evaluate, manipulate and manage information from a variety of sources, both primary and secondary.
  • Conduct themselves with honesty and integrity, demonstrating professional accountability.
  • Employ a variety of methods of design to develop design solutions.
  • Analyze information and experiences in order to articulate an academically structured, sustained and well-supported argument supporting a design issue or creative interior design solution.
  • Identify and analyze the customer needs of an identified target market.
  • Find relevant information that informs the design process, employing a number of techniques and skills including: observation, expert interviews, market information, and various digital search techniques.
  • Employ a variety of ideation techniques, including: sketching, brainstorming, rapid sketching, analogy, metaphors, symbols, and form exploration/sketch modeling
  • Develop a design solution which meets users’ needs, derived from concept development, product aesthetics (form, color, texture, haptics) that reflects market trends, human factors (including ergonomics, user interaction, and safety), model making, materials and technology, sustainable design, manufacturing feasibility and design validation, and cost.
  • Demonstrate good problem solving abilities.
  • Develop creative and innovative solutions.
  • Demonstrate a strong aesthetic sensibility and style, resulting in design solutions with visual appeal.
  • Articulate a well-supported argument justifying a design concept or creative design solution.
  • Articulate the difference and relationship between a product’s form and function and the emotional and experiential needs it fulfills.
  • Articulate design strategy in the context of business strategy.

Work Placement

• This program includes a work placement of 420 hours in the summer between Year three and four.

Humber’s Supply Chain Management graduate certificate program provides you with a solid grounding in both business and global supply chain issues. Major changes in processes and technology have led to a high demand for workers with modern supply chain skills.

You will learn to research and analyze the marketplace; develop demand forecasts; evaluate suppliers’ capabilities to deliver; utilize technology such as Systems, Applications, and Products in Data Processing (SAP); develop aggregate and master production plans/schedules; and analyze business processes.

You will also learn industry-standard theories, methods, and techniques (Six Sigma, Total Quality Management, Just-in-Time, Lean) and how they apply to supply chain management strategies and problem solving.

Humber is a SAP University Alliances member school, ensuring you learn this key supply chain management software.

Humber’s Practical Nursing diploma program provides the skills and knowledge needed to become a registered practical nurse (RPN). You will develop, practise and refine your skills in our state-of-the-art clinical simulation, computer and bioscience labs with direct clinical practice and simulated laboratory experiences. Humber is a leading-edge facility in every respect. This program has been awarded the highest rating for accreditation - a testament to its excellence. Practice and learn in our bioscience and health science laboratories – including clinical simulation labs that provide hands-on learning in a controlled environment. Continuous placement in a range of clinical settings enhances your ability to apply in-classroom education to real-life situations.

You will participate in a total of 1,035 hours of unpaid clinical placements over the course of the program which take place over each semester and give you valuable hands-on experience. The school arranges and communicates with all placements. Throughout the first year of the program, you will participate in a unique community-service learning placement in a variety of community settings. In Semester 2, you will work in a long-term care setting, while Semester 3 takes place in rehabilitation, complex or acute-care settings. In Semester 2 and 3, you will also participate in clinical simulation and/or Stilwell (a virtual learning community designed to represent a typical Canadian neighbourhood). In Semester 4, you will complete a preceptored (one-on-one placement alongside a registered practical nurse) pre-graduate clinical practice.

According to Human Resources and Skills Development Canada, nursing is seen as a highgrowth career option with more than 14,000 openings projected annually until at least 2020. As a graduate of our program, you will be able to work in various health-care settings including acute-care hospitals, long-term care, rehabilitation services, community services, psychiatry, homes for the aging, public health units, community nursing agencies, clinics, private practices, schools and child-care centres. Many of our graduates go on to complete postgraduate advanced-skills education used in specialty disciplines such as surgery, dialysis, cardiology and emergency.

Humber’s Food and Nutrition Management diploma program prepares you for a supervisory role that combines the dynamic world of food service with the expanding world of health care. This is an ideal program if you love food, have a keen interest in the science of nutrition and enjoy managing people in a fast-paced environment.

Our faculty has extensive industry experience and will prepare you for your career in a variety of courses taught in state-of-the-art culinary lab facilities. You will have the opportunity to join student branches of the Canadian Association of Foodservice Professionals (CAFP) and the Canadian Society of Nutrition Management (CSNM). As student members, you will build on your networking skills in the foodservice and hospitality sector and have the opportunity to apply to association-sponsored bursaries and scholarships.

Our program is recommended if you are starting your career path, are currently working in the food service or health-care industries, or if you have a background in culinary arts or hospitality. The Food and Nutrition Management diploma and the Nutrition and Healthy Lifestyle Promotion diploma share a common first year.

Work Placement
Work placements are a valuable way to gain experience in the field and build contacts. You will complete a five-week full-time placement in the health-care foodservice industry.

Work placements take place at the end of the fourth semester. Possible locations include:

• Long-term care and retirement facilities
• Hospitals, business/industry and education facilities
• Food suppliers, manufacturers and distributors
• Foodservice outlets

Humber’s Sport Business Management graduate certificate program prepares you for employment within the broader areas of sport, with particular emphasis on management in the industry. You will develop knowledge and skills in areas such as the structure and functionality of the Canadian sport industry, sport marketing, sales, sponsorship, communications, sport hosting, event planning and management. You will also learn the practical business, human resources and administrative skills to pursue a career in the industry.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Communicate information related to sport business persuasively, accurately and credibly in oral, written and graphic forms.
  • Apply computer skills and knowledge to support sport business management functions.
  • Develop strategies for successful sponsorship programs and create and implement sport sponsorship packages.
  • Identify, analyze and develop advanced management competencies.
  • Analyze the impact of various international economic, legal, cultural, geographical and political systems on national and international sport organizations.
  • Identify and analyze areas of civil law and governance that are relevant to the sport industry.
  • Develop ongoing strategies and plans to enhance personal and professional growth and promote development as sport professional executives.
  • Apply accounting and financial management skills to the analysis and management of a sport organization or enterprise.
  • Effectively manage the development of staff and volunteers to optimize their contribution to a sport organization, enterprise or event.
  • Transfer theoretical understanding to work in a variety of sport organizations, practicing as a competent, professional sport manager who respects legal and ethical standards.
  • Research, analyze and systematically solve problems and make decisions using higher order thinking skills to develop strategies to meet information needs of internal and external sport stakeholders.
  • Participate in the development and execution of sport business plans and manage risk.
  • Create, plan, bid and implement sport and special events which respond to identified needs and maximize the delivery of the personal, social, environmental, and economic benefits of sport tourism.
  • Develop and execute a strategic sport marketing plan including marketing objectives, marketing mix, strategies, budgetary considerations and evaluation criteria.
  • Develop customer service strategies to meet the needs of all internal and external sport business customers and partners.
  • Develop and implement selling strategies for both spectator and participant driven sport events.

Work Placement

• The work placement consists of two components and occurs across industry sectors including professional and amateur sport, sport governing bodies, sport marketing and event management companies, community and private sector sport organizations. The placement provides valuable experience and industry contacts. The first component of the placement is concurrent with coursework and is a minimum of 210 hours. The second component of the placement is six weeks in length and a minimum of 35 hours per week.

Humber’s Electrical Engineering Technician – Control Systems diploma program focuses on three major concentrations in electrical engineering:

• Power industry
• Process instrumentation
• Programmable logic controllers (PLCs).

Our courses are designed in collaboration with an industry advisory panel, ensuring you learn current and relevant material. The program blends classroom theory with laboratory work on subjects such as electric devices and circuits, digital and programming fundamentals, power generation and distribution, electrical computer-aided design and drafting (CADD), electrical code, programmable logic controllers (PLCs), and technical communications.

Complex and challenging assignments prepare you for the realities of a control systems and electrical engineering career. Jump-start your career in the power industry, process instrumentation field as a control specialist or working with programmable logic controllers (PLCs). Our graduates can find work as technicians – designing, maintaining, servicing or selling automated industrial, electrical machines, electrical control, power and process instrumentation systems and equipment. Some employers of our graduates include ABB Inc., Aztec Electrical Supply, Canada Bread, City of Brampton, Street Lighting Department, Eastern Power Limited, Enersource Hydro Mississauga, Siemens Building Technologies Inc., Toronto Transit Commission (TTC), Hydro One and Ontario Power Generation.

Humber’s Game Programming advanced diploma program is project-driven and focuses on programming and designing game engines for the purpose of game development, from indie to AAA. You will work on team projects using programming tools to develop, test and maintain game applications through the practice of theories of usability, information architectures, network architecture and industry standards of practice. Topics such as coding, game engine design, game production, artificial intelligence, virtual reality (VR), augmented reality (AR) and platform-specific programming are all covered by a comprehensive set of courses.

Throughout your study, you will have access to peers in related programs such as Visual and Digital Arts and Animation - 3D which will allow you to participate in collaborative work, as well as the opportunity to build high-quality assets for use in the games you are developing as a student programmer.

You will graduate with a significant capstone project to demonstrate your coding talents, and a well-rounded skillset that combines high levels of mathematics, physics and visualization within the field of computer programming. With a high degree of game engine expertise, familiarity with 3D modelling, scripting, and technical direction, you will have the tools you need to compete and succeed in the rapidly expanding field of game development.

Humber’s Civil Engineering Technology advanced diploma program provides you with the skills needed for a career in the growing field of civil infrastructure. Infrastructure encompasses all of the essential elements necessary for society to operate including buildings, transportation (highways and transit), municipal services (water, wastewater) and green spaces.

The curriculum, designed in collaboration with industry, covers all aspects of infrastructure, from the inception of an idea to the completion of construction, and blends in-class academic learning with hands-on laboratory work. You will learn how to design structural steel, reinforced concrete and timber structures. Municipal services (water, wastewater) and water supply management will be explored. Transportation infrastructure and highway design will be studied using design codes and standards. Additionally, you will learn all the skills necessary to support design and construction including surveying, geomatics, Geographical Information Systems (GIS), drafting (AutoCAD and Building Information Modelling (BIM)), soils and materials testing, project administration and management, and environmental protection and remediation. Our courses are taught by experienced faculty and industry experts many of whom work with Greater Toronto Area construction and engineering firms. Humber’s strong reputation in the civil engineering industry can give graduates an edge in the employment market.

Hearing instrument specialists (HIS) are valued members of a hearing health-care team. They conduct comprehensive diagnostic hearing assessments, develop hearing health-care plans, dispense advanced digital assistive hearing devices and evaluate outcomes using evidence-based verification methods.   

In the Hearing Instrument Specialist diploma program, you develop the academic knowledge and hands-on, real-world experience required to become a valued hearing health professional.  We combine online and in-person learning models, work-integrated learning, exceptional faculty and state of the art facilities to prepare students to skillfully work within their scope of practice and collaborate effectively as part of an interdisciplinary health-care team. Graduates of our program develop the confidence to adapt to the evolving needs of today’s patient and the emerging technologies for patient care and hearing devices.   

This program develops holistic and critical thinkers, confident clinicians and compassionate communicators who will become outstanding professionals, effective practitioners and leading contributors in their field. 

Program Highlights
Experience a number of interesting and unique courses within the program such as:

• Fundamental Principles of Hearing Devices
• Learn the history of hearing aids, basic principles of electronics and circuitry, and how this relates to the circuitry of hearing devices and styles of hearing aids. Apply this knowledge to choose the appropriate hearing device for a patient profile, and how to compare the benefits and limitations of each hearing aid style.
• Patient Psychology and Counselling Skills
• Explore the individual, familial, and societal impacts of hearing loss on a psychological, emotional, and social level. Formulate the necessary skills to connect with patients on an empathetic, culturally sensitive, and professional level. Become adept at in-depth case history taking and having goal-oriented discussions to motivate patients in their hearing rehabilitation.
• Disorders
• Identify various pathologies within the peripheral and central auditory system. Collaborate confidently with other medical professionals if referral is warranted. Through this course, you will understand the pathologies behind different types of hearing loss such as hyperacusis, tinnitus, and noise induced hearing loss.