Diploma in Tourism in Travel Services Management

at Humber College North Campus Canada

Humber’s Paralegal graduate certificate program prepares you for an exciting career in the legal field. You will gain skills in legal research, oral and written advocacy, critical thinking and problem solving through a case-based and problem-based learning environment. You will develop your oral advocacy skills through active learning including presentations and mock trials.

Courses include tort and contract law, residential landlord and tenant law, employment law, small claims court, provincial offences and summary convictions, and administrative tribunal law and procedures. Studies in legal accounting, business planning, ethics and entrepreneurship help prepare you to set up and manage your own paralegal professional practice.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Work within areas of permitted practice and articulate limitations on representation for paralegals.
• Develop and assess strategies which adhere to the professional and ethical requirements of the Paralegal Rules of Conduct.
• Research, analyze, interpret and apply the provisions of legislation and case law to client situations using proper legal citation methods.
• Conduct trial and tribunal advocacy in accordance with the permitted scope of practice of a paralegal by utilizing the applicable structure, process, and jurisdictional authority of courts and administrative tribunals.
• Select and employ effective human relations, interpersonal, and intervention strategies to assist in resolving conflicts.
• Develop a coherent case management strategy and execute it effectively.
• Select and utilize information technology resources and current industry computer software.
• Communicate effectively and persuasively, both orally and in writing, using accurate legal terminology.
• Create legal documents and correspondence required for use by clients and on behalf of clients.
• Investigate and utilize paralegal business practices competently and effectively.
• Demonstrate effective time management and organizational skills to meet the timelines and limitation periods within a legal environment.
• Identify and apply discipline specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.
   

Humber’s Electrical Techniques certificate program is designed to introduce you to the fundamental elements of the trade. We aim to facilitate your employment by giving you practical experience with trade regulations and practices. Throughout your program, you will get a solid understanding of the various technical elements of the electrical trade. There will be a significant practical component to the program. Our graduates find a range of employment opportunities with electrical apprenticeship programs, power generation, green energy and automation.

Humber’s Computer Programmer diploma program is designed to prepare students for a wide variety of employment opportunities within the dynamic and ever-growing field of programming. In addition to learning programming in a variety of languages, from ASP.NET to XML, you will gain an in-depth understanding of industry-standard operating systems and how to use them. You will learn everything from C programming and shell scripts, to back end web design and Java. Upon graduation, you will be equipped with the up-to-date skills you need for success.

Our programming courses are designed to give you a thorough grounding in theory and practice including web development and design, distributed computing, database management and administration, project management, technical writing, information technology, and all facets of information systems. You will also learn about software development applications and follow the standards of planning, developing, testing and supporting software.

Canada has approximately 675,000 people working in information and communications technology (ICT), and about half of that workforce is in Ontario where the ICT industry accounts for over $30 billion in sales. Help satisfy the continuing demand for skilled IT professionals. Our graduates are able to work as computer programmers, junior web developers, junior database designers, junior software testers, customer support analysts, system co-ordinators, technical sales co-ordinators or technical support representatives.

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.

The program covers key areas of the tourism industry from human resources to strategic business planning. The curriculum brings the industry into the classroom and connects the student with the industry through guest speakers, field trips and industry engagement.

Enjoy small class sizes, taught by faculty with extensive industry experience and strong tourism and hospitality connections.

Upon successful completion of the program, a graduate will:

• Apply financial management principles including cost accounting, management accounting, and audit practices and procedures.
• Apply management theory and operating practices including the fundamental principles underlying management planning, organizing, directing and controlling in a service-driven industry.
• Use financial operating and statistical reports to assist in intermediate and long-term decision making.
• Assess the adequacy of strategic and operational decisions through the application and analysis of appropriate financial indicators.
• Apply strategic marketing principles and techniques in the development of a sound organizational marketing plan.
• Develop effective customer relations, mange guest problems with empathy and sensitivity.
• Apply the concepts of organizational behaviour with consideration of their impact on hospitality and tourism operations.
• Use relevant and current information systems including the use and application of industry-specific and generic software packages relating to operational planning and management.
• Contribute effectively to the development and implementation of management procedures in the supervision of employees, identify and use appropriate motivational and team-building techniques to achieve desired results.
• Apply government legislation and regulations bearing on the hospitality and tourism industry including occupational health and safety legislation, employment standards and labour relations, and contract law.
• Define ethics, integrity and social responsibility, and assess their importance to hospitality administration.
• Conceptualize and develop a new venture small business plan including the role of the entrepreneur or small business owner/operator in the hospitality and tourism sectors.
• Use effective interpersonal skills in the workplace.
• Use effective oral and written communication skills.
• Conduct meetings and make formal presentations through the use of effective public speaking skills and techniques.

Humber’s Broadcast Television/Videography (BRTV) diploma program will quickly prepare you for media content creation in operational and production roles. An intensive, behind-the-scenes look at broadcasting will give you a solid grounding in video production skills and broadcast standards. This program is an excellent starting point for anyone who wants to work behind the scenes in television production and features a wide variety of courses, as well as field experience opportunities, empowering graduates for success in the broadcast industry.

You will learn about:

• live studio and live remote broadcasting
• single camera location shooting
• video editing and audio mixing
• writing, planning and producing content

Your hands-on broadcasting education will be enriched by access to Humber’s high-definition television mobile truck—the most advanced of its kind among Ontario colleges. This compact, 35-foot television facility features state-of-the-art broadcast equipment including the latest cameras, video production switcher, digital recording system, broadcast graphics software and editing facilities.

Humber has a strong reputation in the television broadcasting industry.BRTV students regularly produce and live stream Humber Hawks varsity games and esport tournaments. BRTV students have also worked with Maple Leaf Sports and Entertainment (MLSE) on National Lacrosse League games and with Double Black Diamond Productions on internationally broadcast FIS World Cup events.

Note: the January 2020 program start will offer a hybrid curriculum for Semesters 1 and 2. A hybrid curriculum is a blend of face-to-face and online. Semester 2 will be offered from May to August. Semesters 3 and 4 (September to April) will be comprised of face-to-face class time.

Humber’s Paralegal Education diploma program explores the theoretical, procedural and advocacy aspects of law that may be handled by a paralegal licensed by the Law Society of Ontario. You will learn specialized practical skills within the areas of advocacy, legal research, specific courts and administrative tribunals. The course of studies includes business, criminal summary convictions, landlord and tenant, employment law, and alternative dispute resolution. Students will develop strong oral advocacy skills by participating in class and in role plays, as well as in presentations and mock trials before their peers and large audiences.

Courses in ethics and the rules of professional conduct, accounting and entrepreneurship prepare you to create and manage your own paralegal practice.

During the program, you will develop strong communication skills particularly in spoken and written English, essential skills for your future career. Students are required to demonstrate competency in small and large group oral presentations including role plays and mock trials in order to graduate.

Our advisory committee ensures that our program is current and meets high industry expectations.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Articulate and adhere to the permitted scope of paralegal practice and the Paralegal Rules of Conduct and complete all work in compliance with the ethical and professional responsibilities of a Paralegal.
• Manage a paralegal practice and operate a small business, within the Paralegal Rules of Conduct relevant to these matters by effectively utilizing administrative and business management skills.
• Describe the fundamental elements of the Canadian government and legal system, including the Constitution Act, the Charter of Rights and Freedoms, the organization of the Canadian court system, and the basic principles of property, business and consumer law.
• Articulate and adhere to the basic principles of tort and contract law.
• Conduct legal research and write legal memoranda and reports.
• Adhere to the civil litigation process, within the permitted scope of paralegal practice, and apply procedural and evidentiary rules related to proceedings in the Small Claims Court.
• Describe the principles of criminal law, and adhere to the rules relating to proceedings under the Criminal Code before a summary conviction court.
• Describe the principles of the law of provincial offences, and adhere to the rules relating to proceedings under the Provincial Offences Act before the Ontario Court of Justice.
• Make effective client representation before courts and administrative tribunals within the permitted scope of paralegal practice.
• Compare and contrast various alternate dispute resolution mechanisms, select an appropriate mechanism as required, and explain to the client the potential consequences of the dispute resolution mechanism.
• Adhere to the basic principles of administrative law, and of general practice and procedure before administrative tribunals.
• Articulate and adhere to the principles of employment law, and the practice and procedure related to the administrative tribunals that deal with employment matters.
• Articulate and adhere to residential landlord and tenant law, and the practice and procedure before the Landlord and Tenant Board.
• Draft all necessary documents in a clear, concise and accurate manner.
• Apply basic accounting principles, terminology, and operations to all paralegal obligations related to trust accounts, and the Law Society’s requirements for book and record keeping.
• Select and use the appropriate computer software necessary to produce correspondence, spreadsheets, memoranda and legal documents.
• Prepare an employment resume in accordance with professional legal standards.

Work Placement
Students complete a work placement of 120 hours in their last semester of the program. This placement fulfills the Law Society of Ontario requirements and is an opportunity to gain practical on-the-job skills and knowledge. With the support of the field placement advisor, students secure a suitable placement within the paralegal scope of practice that meets their needs and area of interest.

Humber’s Recreation and Leisure Services diploma program provides you with skills needed to start your career in government, not-for-profit and commercial recreation organizations. You will learn about recreation programming, special event management, staff management, facility operations, marketing and other services within the industry.

The curriculum is designed with industry collaboration, ensuring it is current and relevant. Within the program, students use ActiveNet software and PerfectMind, the most widely used registration management software in the recreation industry.

Students apply their skills by planning and implementing events for local community and charity organizations. A three-day leadership camp at the Ontario Educational Leadership Centre helps build communication and leadership skills while guest speakers, practical training and field trips provide added benefits in preparing you for the workplace.

Learning from professors, as well as managers and directors of recreation programs, centres and agencies will give you valuable exposure to the industry and training in current issues.

Work Placement

• Qualified students will complete a work placement in Semester 4 – three days per week for 15 weeks (total of 250 hours). The school works with the student to find a placement with an industry partner. The placement occurs across industry sectors including professional sport associations, community and amateur sport governing bodies, and private sector sport organizations. These placements provide valuable experience and industry contacts.

In Humber's Media Foundation certificate program, you will develop foundational knowledge and skills in digital media, communications, writing, and design, as preparation for further study in advanced media programs in Humber's Faculty of Media & Creative Arts. Your media training and in-studio work on media arts will thoroughly ground you in foundational theory, and you will use up-to-date, industry-standard software to create various media content. 

This program is designed with input from industry partners, and is taught by faculty with strong industry connections and experience who can give you valuable insights into the trends and realities of the media industry. In the first semester, you will develop strong skills for successful postsecondary learning while you are introduced to film studies, photography, communications and digital design. In your second and final semester, you will consolidate your general theoretical knowledge and practical skills in Visual Literacy and will build an area of focus by choosing four electives from Video Production, Script Writing, Audio and Video Editing, Television Studio Production, Media Communications, Image Capture, and Design for Media.

Designed for students who are new to postsecondary education and media, this two semester program will give you a broad understanding of what it is like to work in different sectors of the media industry, and will help you to develop a career focus in preparation for future learning and success in the workplace.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Develop concepts and ideas through ideation processes to form the foundation of creative projects
• Employ appropriate media hardware and software applications and techniques to create and edit media content for a wide range of platforms
• Create original and accessible photographs, designs, videos and audio files using various tools, techniques and processes
• Write creative media content using various styles for an identified audience and purpose that meets industry standard
• Present ideas, information and projects verbally to an audience
• Research using current and relevant strategies to find information inspiration for projects
• Incorporate researched information and opinions into presentations, reports and projects using consistent and complete citations
• Analyze visual and written media content in context to determine meaning, effectiveness, audience and purpose
• Reflect on one’s own knowledge, skills, attitudes and values to develop a personal educational and career plan that aligns with the practices of media industries in Canada
• Collaborate within a media team to meet project goals, deadlines, industry standards and professional expectations

Humber’s Tourism – Travel Services Management diploma program is ideal for those who possess a genuine love of travel, exploration and adventure. The program will provide you with the experience you need to excel in this exciting industry including:

• Tour operations
• Travel agencies
• Tourist boards
• Adventure and eco travel
• Cruise lines, airlines
• Voluntourism
• Educational tour companies
• Sales and marketing

In order to best prepare for this dynamic industry, you will have several opportunities to travel internationally on both short duration trips and for full semesters abroad. In addition, several courses include local travel opportunities that give you hands-on experiences in a variety of tourism and travel products and adventures. In the Trip Planning course, you will plan and execute a travel experience. The program also includes extensive training with the most recognized software systems in the tourism industry.

Fast-track program – Students that start in January will complete the program on a fast-track schedule. The first semester (January to April) is immediately followed by the second semester (May to August), resulting in a short summer break. Students enter Semester 3 in September, completing the two-year program in just 16 months.

Students will apply their skills and knowledge in the fourth semester in a seven-week (32 hours per week) unpaid work placement. Placement opportunities include positions in retail travel agencies, tour operators and destination management companies. You will practise and develop skills selling tourism products, as well as gain introductions to operations, sales and marketing.

Our program is the launching pad to an exciting career in one of the world’s largest, most dynamic industries. Establish your career in:

• Tourism product sales and marketing
• Customer service
• Operations
• Wholesale and retail reservations
• Product planning and niche tourism
• Tour conducting

In this industry, you will have the opportunity to work in Canadian and international markets with tour operators, travel agencies, airlines, destination management companies and other travel suppliers.

Humber’s Business Administration – Accounting advanced diploma program covers a number of areas including accounting theory, procedures and best practices. Detailed instruction is provided in bookkeeping, auditing, taxation, business law, information systems, finance and management. You’ll gain hands-on experience in industry-standard software such as Profile (personal and corporate tax), Access, Excel, SAGE 50 Accounting (formerly known as Simply Accounting) and Accpac Plus in our Accounting Centre. Learn the inner workings of the accounting field from expert faculty who will teach you key concepts in accounting and taxation related to buying, selling, financing and investing transactions.