Diploma in Tourism in Travel Services Management

at Humber College North Campus Canada

Humber’s Project Management graduate certificate program will prepare you to manage complex projects and programs. Given the recognition that project management skills and competencies have to the success of all organizations, this program attracts candidates from diverse backgrounds and industries whether public, private or not-for-profit sectors.

In just two semesters, you will learn the skills needed to move a project through conceptualization, initiation, planning, execution, control and closing. The curriculum is designed in collaboration with industry and closely aligned to the Project Management Institute's Project Management Body of Knowledge (PMBOK), as well as international best practices. You will thoroughly explore the key stages of the project life cycle, project economics and financial analysis, procurement management, leadership skills and professional best practices through a comprehensive project delivery model. It also exposes students to the adaptive/Agile approach to project management and the various frameworks that fall under the Agile umbrella. Students learn about trends in project management including cutting edge technology and electives in areas such as public sector, information technology, construction and strategic portfolio management.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Link projects with the organization’s strategic plans, documenting the business need and justification for the project.
  • Define and manage the overall scope of the project, documenting project goals, deliverables, constraints, performance criteria and resource requirements in consultation with project stakeholders.
  • Develop a comprehensive project plan.
  • Integrate project functions, making tradeoffs among competing objectives and alternatives in order to meet or exceed project objectives.
  • Implement planning and control procedures, resource management, and risk management plans.
  • Employ a range of methodologies, techniques and tools available to project managers.
  • Develop, implement and analyze key financial information, translating financial information into project terms and establishing financial benchmarks.
  • Identify, analyze and refine project costs to produce a budget and control project costs.
  • Determine quality requirements and implement quality assessment activities.
  • Identify and allocate human resources required to manage project tasks, both within the core project team and the broader organization.
  • Manage communications to ensure the timely and appropriate generation, collection, dissemination, storage and disposition of project information to aid in the achievement of project objectives.
  • Identify potential risk events, monitor and control project risk, and assess risk management outcomes.
  • Identify procurement requirements, establish procurement processes, and implement and evaluate contracts.
  • Monitor project progress, identify variances and take timely action to deal with problems and opportunities.
  • Anticipate and respond to challenges inherent in complex projects.
  • Develop creative and flexible solutions that bring projects in on time and within budget.
  • Adhere to legal requirements and ethical standards.
  • Interact with team and stakeholders in a professional manner, respecting differences, to ensure a collaborative project management environment.

Humber’s Mechanical Engineering Technology advanced diploma program prepares you for a career in the design and manufacturing of mechanical components and applications. The curriculum covers the theory and the skills required to:

• Program computer numerical control (CNC) machine tools using computer-aided manufacturing (CAM) software – Mastercam
• Apply design principles and practices
• Design and manufacture process problems
• Learn 2D computer-aided design (CAD) software - AutoCAD, 3D CAD software – SolidWorks
• Design and manufacture mechanical parts and assemblies
• Apply design principles and practices to a variety of engineering problems and environments

Our program builds upon the solid technical foundation of the Mechanical Engineering Technician program. The skills first learned in the technician program are enhanced through project-based learning and increased hands-on practice in the labs.

This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession. For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and then two consecutive four-month work terms between Semesters 4 and 5.  There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply.  While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.

Begin a career designing and manufacturing with a Mechanical Engineering Technology advanced diploma. Our graduates are able to perform engineering design and equipment/technology selection for major components in the design of mechanical systems; liaise with fabrication and engineering staff, as well as with vendors, for technical information and specifications; prepare preliminary and final cost estimates; and prepare and evaluate production processes, costing, tool design and inspection requirements. Graduates work in two main areas:

• Drafting and design, equipment testing, mechanical equipment installation and consulting engineering offices
• The metal cutting industries, programming, cost estimating, quality control and inspection, and in machinery sales

Humber’s Mechanical Engineering Technician diploma program gives you a thorough knowledge of materials and mechanical solutions for designing and manufacturing mechanical parts and assemblies. You will learn in Humber’s state-of-the-art labs, offering you the practical experience you need to succeed. Courses focus on:

• Engineering drawings/calculations
• Mechanical operations
• Programming of computer numerical control (CNC) machine tools using computer-aided manufacturing (CAM) software – Mastercam
• Applying design principles and practices
• Design and manufacturing process problems
• Learning 2D computer-aided design (CAD) software – AutoCAD, 3D CAD software – SolidWorks

The curriculum includes courses in solids mechanics, mechanical design, hydraulics, pneumatics, programmable logic controllers (PLCs), manufacturing and management. You will be able to develop the manufacturing procedures to produce mechanical components.

Begin a career designing and manufacturing with our Mechanical Engineering Technician diploma. According to the Canadian Government’s Working in Canada website, the outlook for jobs in this field is positive. “Due to a concentration of employers such as power plants, large automotive manufacturers and other transportation and goods manufacturers, openings for mechanical engineers should remain steady,” says the report. “Job openings in this field should arise from the creation of new power facilities and production increases in the transportation equipment manufacturing, including aircraft.” Graduates find employment in areas related to mechanical design, production, testing, consulting and service industries, as well as in machine tool sales and service departments. Demand is growing for graduates in fields related to the sustainable economy and in consulting engineering particularly for companies engaged in infrastructure projects.

Humber’s Personal Support Worker certificate program gives you the skills you need for a career in this in-demand health-care field. Begin a rewarding career helping people in need such as the elderly, the chronically ill and people with physical disabilities.

The program is designed in collaboration with industry, ensuring you are learning current and relevant material. In this program, you will learn:

• The developmental stages across the lifespan, and the communication and interpersonal skills needed for effective client relationships
• The essentials of providing personal care, applying mobility techniques (lifting and transferring clients), and household management and safety
• Key issues of mental health disorders
• Skills in dealing with common medical conditions including facilitating rehabilitation exercises and assisting with medications

Through assisting individuals at a long-term care facility and in other settings, you will learn to recognize the physical and emotional changes of aging and illness, and become familiar with the restorative techniques used to maximize independence.

Work Placement

• Two unpaid work placements take place in Toronto and the Greater Toronto Area (GTA). In Semester 1, the practicum is completed in a controlled lab environment for six hours per week. This practicum is fully supervised by one instructor per group of approximately ten students. In Semester 2, the practicum is completed at a variety of agencies and facilities.
• The Semester 2 practicum is divided into two rotations over the 13 weeks: 160 hours in a long-term care facility and 120 hours in a community agency. Hours and number of days per week vary depending on the type of facility and shifts assigned; most range from seven to eight hours per day or evening. Students begin placement in the first week of January.
• Placements give you valuable first-hand experience which will serve you well when beginning your career.

Humber’s Funeral Director Class 1 (Embalming) diploma program draws students from around the world, preparing them to make a difference in the lives of people who are grieving the loss of a loved one. This is the only English-speaking Funeral Service Education program in Ontario.

Courses are designed with industry input, ensuring that what you’re learning is current and relevant. You will learn all aspects of funeral home operation, as well as the practical and theoretical sides of funeral service. Embalming lab courses will prepare you for the technical side of the program, while courses in issues of grief and bereavement prepare you for the emotional side. Courses in arranging, ethics and embalming will enable you to explain all options to families. Business courses will help you understand the challenges of operating a business.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Provide an accurate explanation of the rationale behind his/her actions, grounded in a comprehensive understanding of the relevant policies, practices and financial implications that guide the performance of the scope of practice of the Funeral Director – Class 1 (embalming) role.
• Communicate clearly, sensitively and respectfully with potential purchasers all relevant information related to various options and possible implications of decisions made at the time of purchase, as permitted by legislation in the scope of practice for the specified licence classification including:
  • Explaining funeral service and disposition options including arterial embalming and restoration
  • Explaining clearly and accurately prearranging and prefunding services, product knowledge and merchandise and financial implications
  • Managing effectively and sensitively all applicable contractual negotiations and obligations, financing options, and requirements for service and product delivery referring to other licensed professionals when outside the legislative scope of practice
• Communicate and apply an accurate and comprehensive understanding of prearranging and prepayment including investment vehicles, insurance, trust reconciliation and financing of prepaid contracts within legislative scope of practice.
• Conduct oneself in a manner consistent with principles and accepted practices of the funeral sector, using professional language.
• Complete all aspects of business operations for a funeral establishment that provides embalming on site or transfer service, in the capacity of an owner/manager consistent with legislated responsibilities in a legal, ethical, safe and efficient manner across a broad range of predictable and unpredictable contexts.
• Arrange (prearrange) and document funeral services, disposition details, related transactions and follow up services with the legal representative in an effective, professional, caring and creative manner.
• Engage in, and plan for, ongoing personal and professional development, networking/community relations and inter- professional collaboration.
• Provide effective leadership and contribute to the supervision and mentoring of all team members, including licensees, support staff, and/or interns in a professional, caring and creative manner through providing appropriate direction as it relates to the delivery of funeral service.
• Lead, establish, maintain and participate effectively in funeral establishment work teams consisting of licensees, support staff and/or interns demonstrating at all times the ability to learn, grow and work together.
• Care for and handle the deceased respectfully and safely at all times.
• Complete and perform effectively and efficiently all non-embalming preparation processes and arterial embalming and restoration processes.
• Direct funeral services and visitation in a respectful and sensitive manner consistent with the direction of the legal representative.
• Complete prepaid contract related documents and related financial matters in accordance with applicable legislation.
• Coordinate and deliver the selected disposition services and follow up services, effectively, professionally and consistent with, and supportive of, the wishes of the legal representative.
• Make decisions ethically and professionally based on a comprehensive understanding of the knowledge and skills required of an owner/manager of the applicable business licence class pursuant to the Funeral, Burial and Cremation Services Act, 2002 (FBCSA).

Work Placement
The Bereavement Authority of Ontario, the provincial regulator, has approved that students of the program shall complete a one-year work placement before they can be licensed.
To progress into Semester 3, students must start a full-time (paid) work placement in a funeral home after they have successfully completed exams in Semester 2. During Semesters 3 through 5, students complete their learning by distance, and many of their assignments are based on the practical experience they are gaining in the funeral home. Humber assists students to find their placements by working with our industry partners to identify openings. Students are responsible for finding their own work placement with a licensed Ontario funeral establishment.

Humber’s Interior Decorating diploma program combines essential creative and practical elements with insights into current design trends.

• Cultivate your creative abilities using the principles and elements of design.
• Hone your artistic talent and develop your professional skills to launch your career.
• Learn how to design, plan, detail and create unique spatial concepts for residential environments as an interior decorator.
• Explore and ideate clients’ needs and passions, then use them to transform their living/work space.
• Discover and implement unique trends for kitchen and bath solutions

You will learn from practising professional experts in our design studios. The studio curriculum provides hands-on experience and training using market-specific materials and trends. Guest speakers, trade shows, field trips and out-of-country adventure opportunities await you. Using the latest in technology software programs, you will explore the world of design and discover furniture, finishes, textiles, objects d’art and essential elements that evolve into unique and extraordinary living spaces.

Our program will complement your creative and technical expertise with essential business training in how to run your own enterprise and manage your own projects. You will learn how to understand specifications and how to communicate design ideas effectively to a real client. Round out your interior decorating education with instruction in mechanical, electrical, plumbing services and building methods including residential finishes, computer drafting, sketching interiors and digital communications.

The interior decorating program offers an optional work placement to all students who choose to enrol in this opportunity. The work placement requirement is a minimum of 240 hours, following Semester 2. Students who enrol in January have a slightly modified option to gain the mandatory hours.

Interior decorators work with clients and consult on programming through to installation phases. Components selection encompasses style, colour schemes, space plan layouts, elevations perspective sketches, lighting, furniture, floor finishes, wall finishes, kitchen and bathroom design, accessories, and many more details. Interior decorators can provide conceptual sketches, computer-aided design and drafting (CADD), generated working drawings, and other design-related essentials to their clients including product specification, as well as cost estimates. Decorators can also choose from other career avenues including window display, event planning, décor magazines, television work, home staging and much more. Humber graduates have gone on to become interior decorating magazine editors-in-chief, featured magazine interior decorators, TV personalities with their own show, guest TV decorators, newspaper feature article leaders, interior decorating business owners, event planners, managers of decorating retail stores, design consultants and buyers to name but a few.

Humber’s Fitness and Health Promotion diploma program places you at the leading edge of the healthy revolution as you learn from expert, industry-connected faculty. Skills learned go far beyond the fundamentals of exercise to include anatomy, physiology, biomechanics, business administration and marketing, nutrition, injury management, special event planning, and more.

You will combine classroom theory with hands-on training and real-world experience in our unique Humber Centre for Healthy Living for a comprehensive foundation in fitness that includes working with personal training clients and preparing to earn nationally and internationally recognized certifications. You will apply what you have learned by participating in one of the program’s annual special events promoting healthy living, organized and executed by students. Your dedication to wellness and your desire to positively impact lives will propel your career in this interactive and life affirming field.

Please note that certain courses in the Fitness and Health Promotion program require students to participate in fitness classes that will involve physical activity, which may at times be vigorous. Questions about fitness classes and accommodations may be directed to the program co-ordinator (name and email details located in the Contact Us tab).

Work Placement

• You will get hands-on experience as a fitness professional through two unpaid work placements, one per semester in your second year of study.
• Your first work placement takes place on campus where you will perform fitness appraisals and conduct weekly personal training sessions for an assigned client as part of the Humber Centre for Healthy Living (CHL). Along with personal training, students also provide fitness and exercise tips as content for the Humber CHL website.
• Your second work placement takes place off campus, two days per week for 14 weeks (196 hours total) at a fitness facility in a municipal, commercial, private or corporate setting.

In Humber’s Radio and Media Production graduate certificate program, students develop the skills to make entertaining and engaging broadcasts and podcasts. Imagine combining the experience of your degree or diploma with new skills in audio storytelling and broadcasting. Graduates of our program are working in all aspects of radio and podcast production across Canada. Many are instrumental in some of Canada's most popular podcasts, and some have been recognized at the 2019 Canadian Podcasting Awards.
Students get hands-on experience in radio and audio production studio techniques; on-air announcing, newscast performance and sports reporting; hosting live music and public affairs programs; writing stories, shows, commercials and scripts, radio programming and promotions; interviewing techniques and more. They produce exciting audio and visual content including video and podcasts in Humber’s leading-edge production studios.
Students learn about the latest trends and developments in broadcasting and podcasting, and prepare for careers in media production including on-air, on-camera, online and social media.  They create original digital audio content and experience the thrill of having their work distributed by broadcast on the radio, podcast streaming or other means including social media.
Students take intensive classes and workshops with expert faculty where they apply their new skills to studio and broadcast operations.  By second semester, students can choose to perform live in our streaming or broadcast radio stations as a music host, newscaster or announcer. Hands-on training in on-air performance is provided through Humber’s student radio station, on 96.9FM, which is also streamed online and through various listening apps. Alternatively, students can choose to focus on creative studio production techniques and on-air operations.
Work Placement
This program includes a work placement component to give students an opportunity to gain valuable practical experience in their area of interest in the radio and audio production industries. The 160 hour placement is done in the summer semester after two semesters of study and practice. 

Humber’s Broadcast Television/Videography (BRTV) diploma program will quickly prepare you for media content creation in operational and production roles. An intensive, behind-the-scenes look at broadcasting will give you a solid grounding in video production skills and broadcast standards. This program is an excellent starting point for anyone who wants to work behind the scenes in television production and features a wide variety of courses, as well as field experience opportunities, empowering graduates for success in the broadcast industry.

You will learn about:

• live studio and live remote broadcasting
• single camera location shooting
• video editing and audio mixing
• writing, planning and producing content

Your hands-on broadcasting education will be enriched by access to Humber’s high-definition television mobile truck—the most advanced of its kind among Ontario colleges. This compact, 35-foot television facility features state-of-the-art broadcast equipment including the latest cameras, video production switcher, digital recording system, broadcast graphics software and editing facilities.

Humber has a strong reputation in the television broadcasting industry.BRTV students regularly produce and live stream Humber Hawks varsity games and esport tournaments. BRTV students have also worked with Maple Leaf Sports and Entertainment (MLSE) on National Lacrosse League games and with Double Black Diamond Productions on internationally broadcast FIS World Cup events.

Note: the January 2020 program start will offer a hybrid curriculum for Semesters 1 and 2. A hybrid curriculum is a blend of face-to-face and online. Semester 2 will be offered from May to August. Semesters 3 and 4 (September to April) will be comprised of face-to-face class time.

Humber’s advanced diploma program in Electronics Engineering Technology consistently ranks among our most employable programs. This program builds on skills learned in the Electronics Engineering Technician diploma program and will prepare you to work in all fields where electric circuits and systems are found. You will acquire strong fundamental knowledge to help you build a career in all new and emerging technologies manufactured here in North America like photonics, laser technology, medical imaging, new electronic materials and devices, intelligent systems, entertainment, and broadcasting systems. The program takes a system design and integration approach to electronic applications, and you will gain in-depth knowledge and hands-on training in:

• Electronic circuits: analog, digital, radio-frequency and programmable circuits
• Connectivity and interface design, embedded microcontrollers, IoT integration
• The full skill set of computer networking including wireless networks
• Wireless telecommunications, antennas, waveguides and transmission lines
• Telecommunication electronics such as photonics, fibre optics and microwaves
• Signal acquisition and signal processing
• Image processing including high-definition television (HDTV) and medical imaging
• Control systems both embedded and computer-based
• Instrumentation used in industrial, scientific and medical applications

We have designed the curriculum in collaboration with an advisory panel comprising highly successful industry experts in order to ensure you are learning the most up-to-date, relevant material. You will spend approximately half your time in labs working with electronic, analog, digital and programmable circuits and learning how to embed these circuits into cell phones, audio equipment, high-definition (HD) video systems, robots, computers and advanced instruments.

This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession. For students who are accepted into the program, three co-op work terms will take place. The first four-month work term is between Semesters 2 and 3, and then two consecutive four-month work terms between Semesters 4 and 5. There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply.  While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.

Human Resources and Skills Development Canada (HRSDC) reports that 75 per cent of the new jobs created between 2009 and 2018 are in high-skill, high-tech occupations. This demand will only grow as technology continues to advance and change the way we live and work especially in industrially dynamic regions such as the Greater Toronto Area (GTA). Our graduates work at major organizations such as CTV and CBC, Ontario Power Generation, Hydro One, Rogers, Telus and Bell, as well as BlackBerry, Celestica, and GE Canada, to mention just a few. They put the skills to work in research and development where they build prototypes and test new devices. They are manufacturers’ representatives, technical salespeople, managers and entrepreneurs. They manufacture electronic systems and install, maintain and troubleshoot such systems through their lifecycle. Some of our graduates choose to strike out on their own and launch their own businesses.