Graduate Certificate of Hospitality and Tourism Operations Management

at Humber College North Campus Canada

Humber’s Bachelor of Engineering program begins with a common platform of first year courses which provide foundational engineering knowledge and skills. Following the first year, the curriculum branches into three different discipline areas: Information Systems Engineering, Mechatronics, and The Built Environment.  

The Bachelor of Engineering – The Built Environment discipline gives you hands-on experience with industry-standard advanced technology. In upper years students choose from focused study in either sustainable building or built environment information systems. They solve real industry and community problems and gain knowledge and skills in civil, architectural, structural, and environmental engineering. These abilities are in high demand as industry explores the use of innovative and resilient technologies and processes to make the construction of buildings and communities safer, more efficient and sustainable.     

Students use digital design applications and data capture technologies such as 3D scanning and mapping to integrate new and sustainable elements of the built environment into existing buildings, communities and cities. Virtual and augmented reality complement a design thinking approach to solving real world problems. 

Work Placement
A co-op work program (three consecutive work terms, 420 hour each) ensures that work-integrated learning experiences are woven into the curriculum. This provides students with a contextual understanding of the industry and specific sectors they are training for, as well as recognition of the importance of hands-on experience.

Insurance has become an integral part of virtually everything we do in life and business. Roles within the insurance industry are many and varied. Whether you enjoy working with numbers, doing research, solving problems or working with people, you can find your specialty in insurance.

Humber’s Insurance Management – Property and Casualty graduate certificate program prepares you for a variety of entry level management career paths in the large and growing property and casualty insurance industry. Learn the fundamentals of the industry and its three main functional areas – underwriting, loss adjusting and agency/brokerage – and gain transferable skills in business communications, computer applications, insurance accounting and metrics, marketing, sales and customer service, project management and leadership. Employment-focused experiential learning helps you consider a variety of options, as you launch your career. 

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Differentiate the functions of and the relationships between various elements within the structure of the insurance industry in Canadian and global contexts in order to identify business opportunities, challenges and solutions.
• Use current and relevant insurance industry-specific terminology when communicating with stakeholders.
• Assess and manage the four major categories of risk (hazard, operational, financial and strategic) to determine insurance needs associated with specific cases.
• Apply best practices for risk management to finance the negative consequences of risk events in multifaceted situations.
• Provide evidence-based recommendations for management of hazards and risks faced by an organization.
• Evaluate the clauses, terms and conditions of various insurance policy wordings in order to determine the appropriate coverage according to defined risk tolerance levels.
• Adjust, negotiate and settle insurance claims to satisfy needs of claimants and providers.
• Provide rationale for the acceptance or rejection of an application for insurance to uphold efficacy of decision-making.
• Evaluate the needs of a commercial and/or personal client in order to plan and recommend an insurance program that provides protection from identified exposures.
• Select leadership and communication strategies necessary to manage others and accomplish organizational goals.
• Prepare and deliver effective integrated marketing, customer service and sales plans to further organizational objectives.
• Develop, interpret and present common property and casualty insurance industry metrics and financial statistics and data to support organizational decision-making.
• Apply project management methodologies to identify, plan, and execute various property and casualty insurance managerial projects.
• Develop strategic business plans in order to respond o changing opportunities and challenges within the property and casualty insurance business.

Work Placement
Get hands-on experience in the industry with a 160-hour (minimum) work placement that will give you the opportunity to apply what you have learned in the classroom. Students initiate the placement with the aid of faculty, targeting companies in the Greater Toronto Area. Placements can be completed on a part-time basis throughout the academic year, or full time during the term immediately at the end of the program.

Humber’s Journalism advanced diploma program is designed to produce dynamic storytellers who are immediately ready to work in a variety of media platforms as reporters, broadcasters, editors, producers and digital content managers. Our program is also ideal for those looking to go into communications or public relations.

As a journalism student, you’ll be given training in hands-on skills that are at the forefront of what’s happening in the industry today including reporting the news, creating broadcast stories, writing feature articles, capturing high quality images and creating compelling digital presentations. Our tight deadlines match industry standards. You will work individually and in teams in the classroom and in the field. You will learn from industry experts and media personalities. As well, you will get a solid grounding in media law and ethics.

We are constantly updating our curriculum to reflect the new reality of journalism in the digital age.

Our program features:

• courses with a focus on digital media, online publishing and developing web content including social media
• hands-on technical and production training including broadcast equipment, digital prepress, TV production and multimedia management
• entrepreneurial skills advice for today’s highly competitive media communications market
• real-life experience working on our online news site humbernews.ca, Humber Et Cetera campus news online, Radio Humber 96.9 FM, Humber TV and magazine productions
• valuable industry exposure and contacts through work placements which help you build your network and resumé
• experienced faculty working in industry bringing extensive and exclusive media connections

In Humber’s Film and Television Production (FMTV) advanced diploma program, you will gain hands-on experience with production and digital cinematography equipment from your first days at school. Industry experts will train you in the skills required for success in the film industry. Find your niche and develop team-building and collaboration skills by working in specialized roles on commercials, documentaries and short films. A wide variety of filmmaking, editing and cinematography courses will help you achieve well-rounded capabilities and create head-turning work.

In our FMTV program you will:

• Fine tune film and TV production abilities using industry-standard production equipment in large, well-equipped studios and state-of-the-art video and audio editing suites
• Gain valuable experience in every aspect of production including script writing, lighting, direction, shooting, post-production, distribution and exhibition
• Complete your education with training in business and marketing, opportunities to connect with industry professionals, and a final-semester work placement
• Premiere your work at high-profile program showcase screenings
• Student films produced in FMTV are regularly selected for a number of leading film festivals including TIFF Top Ten, Hot Docs, Montreal World Film Festival and Air Canada EnRoute.

Work Placement
The program features a work placement that runs from four to eight weeks. Instructors work with students to find a suitable placement, enabling them to hone their skill sets in a professional environment. Toronto and southern Ontario are home to numerous television and film production, post-production, lighting and sound companies. Humber has strong relationships with these firms, with many having worked with students before, giving you an advantage when applying for your placement.

Computer Systems Technician - Information Technology Infrastructure and Services diploma program prepares you for careers in Information and Communications Technology (ICT). You will build a foundation in electrical and logic circuits, and programming. You will also learn about the main hardware and software components of your computer and different features to improve performance of computer systems. Curriculum in the program prepares you for the role of system administrator whose responsibilities include installation, configuration and managing various operating systems including Microsoft servers, different distributions of Linux supported by virtualization tools and network infrastructure, supporting data and network security. You will also learn about data centre technologies that support small- and medium-sized businesses. You will gain knowledge in supporting public, private, and hybrid cloud environments, and integrating cloud technologies and services. 

The program will give you hands-on experience with various hardware platforms, protocols and services with a strong emphasis on network and data systems security. You will have access to state-of-the-art infrastructure to deploy and support Linux and Microsoft operating systems, and administer web servers and applications using different scripting environments.

Our faculty collaborates very closely with industry partners to keep the program and curriculum current and relevant, so that you have the knowledge and skills to work in a cutting-edge high tech sector. You will learn from professors who are experienced industry professionals who have strong connections to companies in the Greater Toronto Area (GTA).

Your group projects help you build essential customer service skills, and develop your interpersonal communications and teamwork skills. This, alongside your new comprehensive technical credentials, will give you a multi-dimensional background that employers want.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.
• Support the implementation and administration of computer systems.
• Support the implementation and administration of networking solutions.
• Install, configure, troubleshoot, maintain, and upgrade components of computer systems.
• Install, configure, troubleshoot, maintain and upgrade components of networks.
• Use a variety of scripting tools and languages to automate routine tasks.
• Follow, monitor, and document data storage procedures designed to ensure the integrity of information.
• Apply knowledge of security issues to implementation of information technology solutions.
• Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of issue recurring.
• Conform to workplace expectations found in Information Technology (IT) environments.

Optional Co-op

• This program offers a co-op option. Co-op work terms enable you to apply your skills and knowledge in a work environment and gain valuable, practical experience related to your program of study. You will learn new skills, learn about the world of work and meet people in your profession.
• For students who are accepted into the program, one co-op work terms will take place between Semesters 3 and 4.  There are limited spaces in the co-op option. Therefore, you will apply for the co-op option during Semester 1 and be informed of the process by which to apply.  While co-op work opportunities are not guaranteed, as students are in a competitive job placement market, participating students will receive a wide range of services to help them find a co-op opportunity.
• Contribute to the successful completion of the project applying the project management principles in use.

Society faces significant population growth challenges while we seek to decarbonize, adapt to climate change and manage resources in a more sustainable manner. Meeting these challenges means buildings, energy systems and infrastructure must evolve – yesterday’s solutions are being replaced by new approaches. Our Sustainability Energy and Building Technology advanced diploma program positions graduates with a portfolio of skills that are in high demand.

Our unique program prepares graduates to examine, model and improve the energy and environmental performance of existing buildings; to support the design, construction and operation of new, sustainable buildings being built to increasingly stringent performance standards; to implement renewable energy technologies; and to support new approaches to understanding and managing energy use and building resilience into campuses, neighbourhoods or whole cities. At one time we paid little attention to the cost, availability or environmental impact of energy use – today, these are issues of growing importance to individuals, business and government.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Perform a land site assessment to determine potential for renewable energy harvesting, optimum placement of wind, solar and earth energy technologies and building orientation for passive solar gain and protection from the elements.
• Perform an energy needs analysis for residential or small-scale commercial or industrial structures, designated under Section 9 of the Ontario Building Code, and identify building system components that save energy.
• Perform an energy audit on residential, small-scale commercial and industrial buildings, designated under Section 9 of the Ontario Building Code, to determine energy efficiency, problem areas and energy loss and advise on corrective actions.
• Design and propose a grid-tied or off-grid renewable energy system for a residential or small-scale commercial or industrial structure, designated under Section 9 of the Ontario Building Code, based on an energy needs analysis.
• Adhere to legal, regulatory and health and safety codes and guidelines in sustainable energy and building technology practice.
• Estimate the costs and time schedule of implementing a renewable energy/energy efficiency system, including annual running costs and return on investment.
• Assist in land development, regulatory and stakeholder processes regarding the placement of renewable energy/energy efficiency technologies during the planning/approval phase.
• Assist in the selection of heating, cooling, hot water and electrical systems and equipment during the building specification phase in a new structure or retrofit to ensure high energy efficiency.
• Assist in the delivery, handling, installation and testing of renewable energy/energy efficiency technologies during the construction phase
• Prepare a viable business plan for a new energy business venture.
• Assist in the development of sales and marketing strategies for energy products and services.
• Promote an integrated or whole building approach with clients, industry professionals and associations.

Work Placement

• Our program features an optional work placement of 400 hours (minimum). This offers practical experience in the energy efficiency, green building or sustainable energy industry sectors following Semester 4. We work with business, industry and government to identify work placement opportunities.

Humber’s Home Renovation Technician diploma program covers both the technical and business aspects of the home renovation industry. You will study all facets of house construction and basic building systems including building codes. Your courses will provide you with the business skills that you need to succeed in the industry, including management, estimating, finances and communications. Humber’s labs provide plenty of opportunity to gain practical, hands-on experience. The program is offered in an accelerated format, enabling you to enter the workforce sooner by completing the equivalent of four semesters of study in three semesters (in one calendar year).
The home renovation industry is booming with Canadians spending nearly $41 billion a year to repair, remodel and update their homes. You can find employment as an assistant site superintendent, a renovator’s helper, or you can work in a specific sub trade such as drywall, hardwood installation, trim work and more. With a few years of work experience, you could be ready to work in construction management or start your own business.

Humber’s Funeral Director Class 1 (Embalming) diploma program draws students from around the world, preparing them to make a difference in the lives of people who are grieving the loss of a loved one. This is the only English-speaking Funeral Service Education program in Ontario.

Courses are designed with industry input, ensuring that what you’re learning is current and relevant. You will learn all aspects of funeral home operation, as well as the practical and theoretical sides of funeral service. Embalming lab courses will prepare you for the technical side of the program, while courses in issues of grief and bereavement prepare you for the emotional side. Courses in arranging, ethics and embalming will enable you to explain all options to families. Business courses will help you understand the challenges of operating a business.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Provide an accurate explanation of the rationale behind his/her actions, grounded in a comprehensive understanding of the relevant policies, practices and financial implications that guide the performance of the scope of practice of the Funeral Director – Class 1 (embalming) role.
• Communicate clearly, sensitively and respectfully with potential purchasers all relevant information related to various options and possible implications of decisions made at the time of purchase, as permitted by legislation in the scope of practice for the specified licence classification including:
  • Explaining funeral service and disposition options including arterial embalming and restoration
  • Explaining clearly and accurately prearranging and prefunding services, product knowledge and merchandise and financial implications
  • Managing effectively and sensitively all applicable contractual negotiations and obligations, financing options, and requirements for service and product delivery referring to other licensed professionals when outside the legislative scope of practice
• Communicate and apply an accurate and comprehensive understanding of prearranging and prepayment including investment vehicles, insurance, trust reconciliation and financing of prepaid contracts within legislative scope of practice.
• Conduct oneself in a manner consistent with principles and accepted practices of the funeral sector, using professional language.
• Complete all aspects of business operations for a funeral establishment that provides embalming on site or transfer service, in the capacity of an owner/manager consistent with legislated responsibilities in a legal, ethical, safe and efficient manner across a broad range of predictable and unpredictable contexts.
• Arrange (prearrange) and document funeral services, disposition details, related transactions and follow up services with the legal representative in an effective, professional, caring and creative manner.
• Engage in, and plan for, ongoing personal and professional development, networking/community relations and inter- professional collaboration.
• Provide effective leadership and contribute to the supervision and mentoring of all team members, including licensees, support staff, and/or interns in a professional, caring and creative manner through providing appropriate direction as it relates to the delivery of funeral service.
• Lead, establish, maintain and participate effectively in funeral establishment work teams consisting of licensees, support staff and/or interns demonstrating at all times the ability to learn, grow and work together.
• Care for and handle the deceased respectfully and safely at all times.
• Complete and perform effectively and efficiently all non-embalming preparation processes and arterial embalming and restoration processes.
• Direct funeral services and visitation in a respectful and sensitive manner consistent with the direction of the legal representative.
• Complete prepaid contract related documents and related financial matters in accordance with applicable legislation.
• Coordinate and deliver the selected disposition services and follow up services, effectively, professionally and consistent with, and supportive of, the wishes of the legal representative.
• Make decisions ethically and professionally based on a comprehensive understanding of the knowledge and skills required of an owner/manager of the applicable business licence class pursuant to the Funeral, Burial and Cremation Services Act, 2002 (FBCSA).

Work Placement
The Bereavement Authority of Ontario, the provincial regulator, has approved that students of the program shall complete a one-year work placement before they can be licensed.
To progress into Semester 3, students must start a full-time (paid) work placement in a funeral home after they have successfully completed exams in Semester 2. During Semesters 3 through 5, students complete their learning by distance, and many of their assignments are based on the practical experience they are gaining in the funeral home. Humber assists students to find their placements by working with our industry partners to identify openings. Students are responsible for finding their own work placement with a licensed Ontario funeral establishment.

Humber's Professional Accounting Practice graduate certificate program provides you with the required knowledge and skills essential to begin and advance in the field of accounting. You will be well prepared for careers in the field with knowledge of all accounting disciplines including financial accounting, management accounting, audit and assurance, finance, and personal and corporate tax. You will also develop computer technology, management, problem-solving and critical thinking skills, along with professional communication and interpersonal skills. This program is a path for students already holding a bachelor's degree in any discipline other than accounting and who are interested in pursuing the Chartered Professional Accounting designation. No prior accounting knowledge is required.

Learning Outcomes:

Upon successful completion of the program, a graduate will:

• Record all transactions in accordance with the professional accounting conceptual framework for financial reporting.
• Prepare accurate, relevant and timely corporate financial statements and other financial information according to the respective needs of stakeholders.
• Identify and analyze relevant financial and managerial accounting information to support effective decision-making.
• Produce and present accurate and timely financial information using relevant technology.
• Utilize statistical techniques effectively in the analysis of financial information.
• Recommend effective information systems structures to support efficient business operations.
• Recognize legal limitations and implications arising in business situations and make recommendations to mitigate risks. 
• Communicate across various levels in an organization clearly, concisely and accurately in both the written and spoken form to fulfill the intended purpose.
• Apply ethical, discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.
• Apply corporate finance techniques to support strategic and operational management decisions.
• Interpret and apply personal and corporate tax legislation to ensure compliance.
• Plan effective external, internal and information systems audits to meet compliance and assurance requirements.

Work Placement
Humber has the only graduate certificate of its kind in Ontario that provides students with hands-on work experience in the field of accounting. Through a mandatory 160 hour work placement, students will make industry connections and can gain experience in small, medium and large organizations, and in entrepreneurial start-ups.

Humber’s Early Childhood Education (ECE) diploma prepares you to work with children (birth to 12 years) and their families. Students can expect to attain and exceed the practice-ready knowledge, skills and attitudes employers are seeking from ECE graduates in supporting children, families and the community by engaging in innovative learning and simulation experiences. These experiences take place within Humber's Carol Reid Early Childhood Education Lab, as well as within the Humber Child Development Centre - interacting with our scenic arboretum and nature-inspired playground and exploring responsive inclusive teaching methods and leading edge curriculum.

You will learn about:

• How children learn
• The importance of responsive relationships
• The image of the child and the significance of viewing children from a wide variety of lenses
• How to create responsive, inclusive play-based learning environments and natural play spaces for children, families and the community
• Human development
• Observation and reflection, and the preparation of pedagogical documentation by children, families and the community
• Social justice, advocacy, leadership and the role of the ECE professional
• The importance of collaborating with relevant community agencies
• How ministry and government legislation and guidelines inform practice

The Humber Advantage
Humber’s Early Childhood Education diploma program is a recognized leader in preparing registered early childhood educators who see themselves as global citizens. Students and graduates advocate for the holistic health and well-being of all children, supported by a connection to nature and a stand for social justice.

Global Citizens and Social Justice

• We provide our students with:
  • Experiences and resources that reflect and promote diversity and inclusion
  • Opportunities to develop an understanding and appreciation of all nations and cultures, and a commitment to contributing to the global community
  • Ongoing initiatives guided by the United Nations Declaration on the Rights of Indigenous Peoples as outlined in the Calls to Action of the Truth and Reconciliation Commission of Canada, in consultation with Humber’s Aboriginal Resource Centre.

Work Placement

• We believe it is necessary for our students to have extensive experience in the profession in order to be successful as registered early childhood educators. Students can expect to have work placement experiences within the program and will be required to complete approximately 450-600 work placement hours over three semesters. During these three semesters, students may have field practicums such as working with families and children (various age groups) in licensed child care or preschool settings, EarlyON Child and Family Centres, various community programs, full day kindergarten, or home based child care programs. A different placement for Semesters 2, 3, and 4 ensures a range of experiences prior to graduation and equips students with a range of networks within the community to explore employment in the future.
• In the ECE program, Field Practicum 1 and Field Seminar 1 begin in Semester 2. Students should plan to complete their prerequisite requirements accordingly. Visit the Work-Integrated Learning web pages > to learn more about placements and requirements.