Graduate Certificate of Hospitality and Tourism Operations Management

at Humber College North Campus Canada

Humber’s Business Administration – Accounting advanced diploma program covers a number of areas including accounting theory, procedures and best practices. Detailed instruction is provided in bookkeeping, auditing, taxation, business law, information systems, finance and management. You’ll gain hands-on experience in industry-standard software such as Profile (personal and corporate tax), Access, Excel, SAGE 50 Accounting (formerly known as Simply Accounting) and Accpac Plus in our Accounting Centre. Learn the inner workings of the accounting field from expert faculty who will teach you key concepts in accounting and taxation related to buying, selling, financing and investing transactions.

Humber’s Sport Management advanced diploma program prepares you to manage the business of sport. You will develop a thorough knowledge of the structure and functionality of the Canadian sport industry including specific responsibilities and governance structure of organizations; rules and regulations governing sport; coaching standards; tournament hosting and scheduling; and sport sponsorship development. You will also learn the practical, organizational, business, human resources and administrative skills needed to pursue a career in the industry.

A three-day leadership camp at the OELC (Ontario Educational Leadership Centre) helps build communication and leadership skills while guest speakers, practical training and field trips provide added benefits in preparing you for the workplace.

Courses are designed with industry collaboration, ensuring the program is current and relevant. You will learn from full-time professors, managers and directors of sport organizations. Classes are diverse and include guest speakers from organizations such as Maple Leafs Sports & Entertainment, Tennis Canada, the Ontario Basketball Association and various games organizing committees. The program also includes field trips and practical training.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Assess the socio-cultural parameters that influence sport.
• Identify and work within legal, ethical and moral issues related to sport.
• Complete all work within the governance of agencies, authorities, organizational structure, and functions of governing bodies.
• Provide leadership in a variety of settings.
• Apply, analyze and communicate concepts of sport management.
• Articulate and track changes in marketing concepts, the uniqueness of sport marketing, and sport consumerism.
• Use appropriate information technology including a variety of software programs relevant to the business world.
• Apply, analyze and communicate accounting, economics and finance concepts pertinent to the operation of any organization.
• Apply knowledge of the HR function to the operation of a sport organization.
• Develop customer service strategies to meet the needs of internal and external customers.
• Plan, design and deliver sport and recreation programs.

Work Placement

• Our program includes two work placements in Semesters 5 and 6. Placements occur across industry sectors including professional sport associations, community and amateur sport governing bodies, and private sector sport organizations. These placements provide valuable experience and industry contacts.

Humber’s Baking and Pastry Arts Management diploma program, taught in our state-of-the-art baking and pastry labs, is designed to propel you into a career in the baking and pastry industry. Learn how to make impressive confectionery creations such as:

• Chocolate sculptures
• Wedding and specialty cakes
• Tarts and pastries
• Plated desserts
• Artisan breads and breakfast pastries
• Petit fours
• Ice cream, gelato and sorbets
• Blown, pulled and cast sugar pieces
• Large quantity production

You will gain hands-on experience working in various settings, individually and as a team member, creating baking and pastry delicacies. The first year of the program consists of foundational courses while in second year, you begin in-depth training in baking and pastry arts. You will learn the foundation of traditional and contemporary techniques in baking and pastry arts management exploring measurements, safety and sanitation, and various types of dough. As well, you’ll study the emerging opportunities of this specialized field, international trends and applications used in the industry. Areas of study in the program also include courses in business and career management, entrepreneurship, and computer applications for the food-service industry, as well as general education and communications courses. Our seven on-campus kitchen labs comprise the most modern facilities in the world. Among them are the award-winning culinary demonstration theatre and kitchen lab, induction cooking labs with high-tech exhaust and theatre-style seating and cooking demonstration area.

Qualified students will complete an unpaid work placement in the baking and pastry industry in the Greater Toronto Area for seven weeks in the fourth semester (40 hours per week). Students will also be able to apply for placements across Canada and Europe, which have jump-started many successful careers.

Humber’s Regulatory Affairs graduate certificate program focuses on developing the concepts, skills and techniques required to work in regulatory affairs in the pharmaceutical, medical device or biotechnology industries. You will gain knowledge of the regulatory system, legislation, procedures and practices which relate to the development, manufacture, quality assurance and marketing of health-related products. 

The importance of internationally harmonized regulations and future trends in the industry will be examined by analyzing relevant international and Canadian legislation and regulations. You will study a wide range of regulations and standards including good manufacturing practices, good laboratory practices, good clinical practices, good documentation practices, the International Organization for Standardization (ISO), the Canadian Food and Drugs Act, the Environmental Protection Act, principles of regulatory compliance and inspections, drug establishment licensing, and related standards and guidelines. Teamwork and communication skills are emphasized and you will acquire information technology skills that assist communication and data management specific to regulatory affairs.

You will become familiar with the steps necessary for product submission; how to assemble documents and statistical evidence; the complexity of product registration, negotiation and follow-up; and how these are linked to the federal government and provincial formularies.

Following two academic course-based semesters, students complete a three-month placement that provides opportunities to apply and integrate theoretical knowledge and skills into real-world work settings. Most placements are in the following sectors: pharmaceutical, biotechnology, medical device organizations, government agencies or food industries.

The pharmaceutical industry is facing constant development. As society is aging more focus is being given to the development of new drugs and the improvement of health care. The comprehensive training we provide, combined with previous degrees and work experience, make our students highly marketable. Our graduates work in a spectrum of fields such as pharmaceutics, biotechnology, medical devices, natural health product industries or in government.

Humber’s Cloud Computing Ontario Graduate Certificate provides you with the knowledge, skills and practices to become integral parts of cloud development and delivery in a variety of industrial settings. Utilizing a case methodology approach, students are exposed to everyday business challenges in order to develop experience in areas such as containerization, virtualization, data storage and security, and automation. 

Six courses in the first semester are designed to provide foundational knowledge and skills in cloud computing to students who may have a wide range of backgrounds. In the second semester, the courses offer more advanced topics such as cloud solution architecture, cloud security, automation, big data and DevOps in cloud computing. 

Upon completion of the program, graduates will have demonstrated the ability to apply cloud computing principles, methodology, and techniques to design and implement enterprise level applications hosted in virtual platforms in effective, secure and resilient infrastructure.

Industrial designers design products for consumers.  Examples include sports footwear, headphones, wearables and automobiles. Graduates of the program are in high demand for the practical skills gained through the program’s hands-on learning environment. These skills include sketching, digital graphic rendering, model-making and computer-aided design (CAD).  The program is project driven, and many of the design projects will involve industry collaboration to ensure real-world relevance.

Students elect a design specialization in Year 3 in one of:

• Automotive design
• Product design or
• Interaction design

Automotive designers design the appearance (styling) of motor vehicles including automobiles, motorcycles and off-road vehicles. Humber is the only industrial design program in Canada that offers an automotive design specialization. 
In product design, there is more emphasis on the method of finding a solution to a user’s problem in order to make doing a task easier or make the user experience with the product more satisfying.
Interaction design is a new offering in the program which recognizes that more and more physical products are integrating a digital component, including touch screens or voice activation.

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Meet the professional criteria as established by the ACIDO Charter (The Association of Chartered Industrial Designers of Ontario), demonstrating core competencies in skills, knowledge and design methodology in industrial design meeting.
  • Design, document and communicate high quality interior design propositions of varying size, scope and complexity employing principles of evidence-based design methodology.
  • Explain how products work; how products can be made to work better for people; what makes a product useful, usable, and desirable; and how products are manufactured and serviced.
  • Select and employ appropriate visual languages to investigate, analyze, interpret, develop and articulate ideas for two and three-dimensional projects.
  • Produce sophisticated design proposals emphasizing three-dimensional quality of space achieved through architectural detailing.
  • Communicate concepts and requirements to other designers and colleagues who work with them, and to clients and employers. This need to communicate draws upon: verbal and written forms, two-dimensional and three-dimensional media, and levels of detailing ranging from sketching to engineering drawings.
  • Employ computer-aided drafting (CAD), computer-aided industrial design (CAID), and appropriate 2D and 3D graphic software to create graphic presentations and marketing materials.
  • Integrate sustainable practices in the design process and demonstrate leadership by educating users in these principles.
  • Analyze the complexity of forces – economic, political, physiological, sociological and technological – which influence the design of the physical environment.
  • Incorporate principles of user-centered design, human factors and ergonomics in design solutions.
  • Select appropriate methods and materials to achieve the technical functionality and aesthetically pleasing built environment.
  • Select the appropriate process(es) and materials for manufacture for a given production volume.
  • Support the marketing function with design strategy supported by graphic/3D materials.
  • Demonstrate an understanding of the relationship between human behaviour and the built environment and the implications in preparing design solutions.
  • Assess the implications for interior design presented by key developments in current and emerging materials, media and technologies and in interdisciplinary approaches to contemporary design practice.
  • Source information on copyright, mechanical patents, and protection of intellectual property, as applied and practiced in the professional field of industrial design.
  • Develop a business case for and present design solutions to a variety of stakeholder in keeping with professional standards and practices.
  • Employ effective and professional communication skills and techniques to interact, negotiate and undertake collaborative efforts including meaningful discussion of one’s work in an open studio environment, with audiences, clients, markets, end-users and team members.
  • Work collaboratively with clients to develop an understanding of the product requirements, leading to a design brief.
  • Confidently employ appropriate professional accountability, personal and business ethics demonstrating competency of industry practices.
  • Work in a team effectively, utilizing skills of collaboration, negotiation, compromise and conflict resolution.
  • Employ appropriate conventions of measurement, scale, site measuring, drafting and volumetric manipulation through a variety of manual and digital modeling techniques.
  • Design to exceed the minimum standards of applicable laws, codes, regulations, and practices that protect the health, safety and welfare of the public.
  • Speak clearly and persuasively for design concepts and resources.
  • Plan and manage projects, demonstrate good time management skills, be a self-starter, and show resourcefulness.
  • Employ both convergent and divergent thinking in the process of observation, investigation, speculative enquiry, ideation, rationalization and implementation of design solutions.
  • Source, navigate, select, retrieve, evaluate, manipulate and manage information from a variety of sources, both primary and secondary.
  • Conduct themselves with honesty and integrity, demonstrating professional accountability.
  • Employ a variety of methods of design to develop design solutions.
  • Analyze information and experiences in order to articulate an academically structured, sustained and well-supported argument supporting a design issue or creative interior design solution.
  • Identify and analyze the customer needs of an identified target market.
  • Find relevant information that informs the design process, employing a number of techniques and skills including: observation, expert interviews, market information, and various digital search techniques.
  • Employ a variety of ideation techniques, including: sketching, brainstorming, rapid sketching, analogy, metaphors, symbols, and form exploration/sketch modeling
  • Develop a design solution which meets users’ needs, derived from concept development, product aesthetics (form, color, texture, haptics) that reflects market trends, human factors (including ergonomics, user interaction, and safety), model making, materials and technology, sustainable design, manufacturing feasibility and design validation, and cost.
  • Demonstrate good problem solving abilities.
  • Develop creative and innovative solutions.
  • Demonstrate a strong aesthetic sensibility and style, resulting in design solutions with visual appeal.
  • Articulate a well-supported argument justifying a design concept or creative design solution.
  • Articulate the difference and relationship between a product’s form and function and the emotional and experiential needs it fulfills.
  • Articulate design strategy in the context of business strategy.

Work Placement

• This program includes a work placement of 420 hours in the summer between Year three and four.

Humber’s Nursing degree program focuses on the nurses' role in community/public health, primary health care, long-term care and acute settings. Our small class sizes of 35 to 40 students in our theory and science courses provide you with both individual and group learning opportunities. In our simulation labs, students will practise and improve interpersonal and technical nursing skills in a safe and active learning environment. 

Students will also receive hands-on experience across a number of clinical placements at health-related agencies across the Greater Toronto Area. 

Humber is the only English speaking college in Ontario with access to an on-campus cadaver lab for nursing students. Combine that with small class sizes, leading-edge simulation labs, bioscience and anatomy labs, and extensive clinical work placement opportunities -- Humber students have the competitive edge. 

Learning Outcomes

• Upon successful completion of the program, a graduate will:
  • Integrate and apply knowledge, from nursing and an array of disciplines in the arts and sciences to provide comprehensive nursing care in times of health and illness.
  • Communicate orally and in writing using structured coherent arguments to convey accurate and reliable information to diverse audiences in practice. Graduates will engage in authentic purposeful and collaborative communication using the concepts and techniques of the discipline.  
  • Engage in critical, reflective, and holistic analysis to evaluate the strength of a wide spectrum of evidence to formulate decisions. 
  • Develop a dynamic and evolving professional identity  and capability, incorporating personal and professional attributes and skills for practice in complex and unpredictable contexts.  
  • Be responsible global citizens, by engaging the principles of Primary Health Care and the ethics of caring and social justice in diverse contexts.  

Work Placement
Students receive practical experience through clinical placements at health-related agencies across the Greater Toronto Area (GTA). 
Placements will provide students the opportunity to integrate nursing skills and knowledge in a supervised setting. Clinical experiences will be diverse, covering a broad range of settings including community agencies, schools, long-term care facilities and hospitals. Humber has relationships with many community agencies and makes every effort to assist you to develop, establish and maintain the required standards for academic success. 

Humber’s Funeral Director Class 1 (Embalming) diploma program draws students from around the world, preparing them to make a difference in the lives of people who are grieving the loss of a loved one. This is the only English-speaking Funeral Service Education program in Ontario.

Courses are designed with industry input, ensuring that what you’re learning is current and relevant. You will learn all aspects of funeral home operation, as well as the practical and theoretical sides of funeral service. Embalming lab courses will prepare you for the technical side of the program, while courses in issues of grief and bereavement prepare you for the emotional side. Courses in arranging, ethics and embalming will enable you to explain all options to families. Business courses will help you understand the challenges of operating a business.

Learning Outcomes
Upon successful completion of the program, a graduate will:

• Provide an accurate explanation of the rationale behind his/her actions, grounded in a comprehensive understanding of the relevant policies, practices and financial implications that guide the performance of the scope of practice of the Funeral Director – Class 1 (embalming) role.
• Communicate clearly, sensitively and respectfully with potential purchasers all relevant information related to various options and possible implications of decisions made at the time of purchase, as permitted by legislation in the scope of practice for the specified licence classification including:
  • Explaining funeral service and disposition options including arterial embalming and restoration
  • Explaining clearly and accurately prearranging and prefunding services, product knowledge and merchandise and financial implications
  • Managing effectively and sensitively all applicable contractual negotiations and obligations, financing options, and requirements for service and product delivery referring to other licensed professionals when outside the legislative scope of practice
• Communicate and apply an accurate and comprehensive understanding of prearranging and prepayment including investment vehicles, insurance, trust reconciliation and financing of prepaid contracts within legislative scope of practice.
• Conduct oneself in a manner consistent with principles and accepted practices of the funeral sector, using professional language.
• Complete all aspects of business operations for a funeral establishment that provides embalming on site or transfer service, in the capacity of an owner/manager consistent with legislated responsibilities in a legal, ethical, safe and efficient manner across a broad range of predictable and unpredictable contexts.
• Arrange (prearrange) and document funeral services, disposition details, related transactions and follow up services with the legal representative in an effective, professional, caring and creative manner.
• Engage in, and plan for, ongoing personal and professional development, networking/community relations and inter- professional collaboration.
• Provide effective leadership and contribute to the supervision and mentoring of all team members, including licensees, support staff, and/or interns in a professional, caring and creative manner through providing appropriate direction as it relates to the delivery of funeral service.
• Lead, establish, maintain and participate effectively in funeral establishment work teams consisting of licensees, support staff and/or interns demonstrating at all times the ability to learn, grow and work together.
• Care for and handle the deceased respectfully and safely at all times.
• Complete and perform effectively and efficiently all non-embalming preparation processes and arterial embalming and restoration processes.
• Direct funeral services and visitation in a respectful and sensitive manner consistent with the direction of the legal representative.
• Complete prepaid contract related documents and related financial matters in accordance with applicable legislation.
• Coordinate and deliver the selected disposition services and follow up services, effectively, professionally and consistent with, and supportive of, the wishes of the legal representative.
• Make decisions ethically and professionally based on a comprehensive understanding of the knowledge and skills required of an owner/manager of the applicable business licence class pursuant to the Funeral, Burial and Cremation Services Act, 2002 (FBCSA).

Work Placement
The Bereavement Authority of Ontario, the provincial regulator, has approved that students of the program shall complete a one-year work placement before they can be licensed.
To progress into Semester 3, students must start a full-time (paid) work placement in a funeral home after they have successfully completed exams in Semester 2. During Semesters 3 through 5, students complete their learning by distance, and many of their assignments are based on the practical experience they are gaining in the funeral home. Humber assists students to find their placements by working with our industry partners to identify openings. Students are responsible for finding their own work placement with a licensed Ontario funeral establishment.

Humber’s Occupational Therapist Assistant/Physiotherapist Assistant (OTA/PTA) diploma program was the first in Ontario to provide formal educational preparation for occupational therapist assistants (OTAs) and physiotherapist assistants (PTAs) and continues to provide quality education. You will learn to assist in the implementation of rehabilitation treatment plans and programs developed to promote clients’ independence, activities and function. Areas of focus include restoring and maximizing physical function and occupational performance, ultimately enabling clients to effectively utilize their abilities in movement, daily functioning and activity while promoting overall well-being.

Practise your skills and acquire hands-on experience during over 600 hours (16 weeks) of unpaid work placements. These placements are arranged by the program fieldwork placement advisor during Semester 2, Semester 3 and Semester 4. You will have the opportunity to be exposed to leading-edge therapeutic skills, equipment and health-care facilities. This program offers the privilege of participating in clinical placements in occupational therapy and physiotherapy at some of the top teaching hospitals in Canada.

There are many reasons why a person may require occupational therapy and/or physiotherapy rehabilitation services. In addition to health and wellness promotion, individuals may require assistance returning to their activities of daily living and regular work due to falls, motor vehicle accidents,  sports injuries, spinal cord injuries, stroke, mental health conditions and chronic illnesses such as cystic fibrosis and diabetes. If you relish the challenges of creative problem solving and critical thinking; have good physical health; and enjoy meeting people while wishing to work with those who are physically, developmentally, and/or emotionally challenged, a career as an OTA/PTA is for you. You will have the opportunity to work in a variety of environments such as acute care and community hospitals, rehabilitation facilities, long-term care facilities, private practice, and retail.

Work Placement
Practise your skills and acquire hands-on experience during over 500 hours of unpaid work placements. These placements are arranged by the program fieldwork placement advisor during Semester 2, 3 and 4.

You will have the opportunity to be exposed to leading-edge therapeutic skills, equipment and health-care facilities. This program offers the privilege of participating in clinical placements in occupational therapy and physiotherapy at some of the top teaching hospitals in Canada.

Humber’s Esthetician/Spa Management diploma program gives you the business management and hands-on skills you need for a career in the $119 billion Spa Economy (Global Wellness Institute, 2018). On the business side, learn the fundamentals of business writing, marketing, retail operation and day-to-day spa management. Hands-on courses focus on traditional services such as nail care technologies, advanced facial techniques, waxing, body treatments and makeup applications. As well, you will learn advanced medical esthetic services such as OxyGeneo, microdermabrasion, chemical peels, laser and Intense Pulse Light (IPL).

At Humber, you will practise what you are learning and improve your skills at The Humber Spa, a simulated work environment and retail boutique open to the community. Working under the guidance of qualified lab technicians, you will manage the administrative functions of the spa, including frontline responsibilities, retail operations and providing spa services. You will provide a series of treatments including facials, hand and foot care, and body treatments to clientele.

In the first semester, you will be introduced to spa management and client services, physiology of the skin, and professional skin care, and begin to train in traditional esthetic services. In the second semester, you will study computer applications, advanced facial techniques, waxing services and nail care. Later in the program, you will study marketing, cosmetic applications, human resource management and medical spa services. 

Work Placement
Two work placements offer students experience working with clients. The placements will be onsite at The Humber Spa.