Certificate in Electrical - Construction

at New Brunswick Community College - Moncton Campus Canada

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

Administrative professionals are valued members of the healthcare community. They are detail-oriented individuals who use their enhanced communication skills to work with patients and hospital staff. This program builds upon the core skills learned in the Administrative Professional program. You'll learn medical software systems as well as medical terminology, standards, and practices. Our training and workplace experience will also provide you with expert problem solving and interpersonal skills to get you job ready. Medical administrative professionals are in high demand as hospitals need support to manage workflow and boost business efficiency.

Quality Assurance Testers detect performance issues before software products reach consumers. They conduct software trials for industry sectors including finance, education, game development, architecture, and all facets of business. Working as a member of a software development team, you'll learn how to design automated testing tools and programs and make recommendations for product quality and release readiness. As companies continue to do more comprehensive testing at all stages of software development, the future looks bright for Quality Assurance Testers.

Cooks are key components of any professional kitchen. They are organized multi-taskers who know the ins and outs of kitchen maintenance, preparation and sanitation. You’ll learn the science of measurements, specialized cooking procedures, kitchen tool and equipment technology, and how to create award-winning recipes. The restaurant industry is becoming more diversified. As a trained expert, you’ll have the opportunity to choose work that fits your food passions and creative palate.

Work is a huge part of our lives. HR professionals build their careers, creating great workplaces and supporting employee growth and wellness. They shape positive corporate culture and the experiences of every employee in the organization. Happy, productive employees have a direct impact on an organization’s success, and human resources professionals are the critical link that makes it happen.
Our Human Resources program is designed for professionals who already possess a combination of educational training and equivalent experience. Through a combination of theoretical learning and practical application, you’ll complement your existing skills and experience with new knowledge and the latest HR practices. You may also discover new areas of interest within recruitment, training, labour relations, or benefits administration. Enroll today and take the next step forward in your human resources career.

Working with steel can help you build a meaningful career in a number of settings. Steel fabrication includes assembling, fitting and installing steel or other metal components for buildings, bridges, boilers, pressure vessels and similar structures and products. You'll learn how to cut, form, bend, assemble, erect and weld metals. With training in steel fabrication, you'll make a great addition to any fabrication team specializing in your area of interest.

Building Systems professionals see four walls as the start of endless opportunities. They help design and manage mechanical systems for residential and commercial buildings. You'll learn about electrical systems, plumbing, piping, fire control, thermodynamics, and HVAC systems, as well as how to create structural and industrial designs. Many courses in your first year are common with other technology programs and provide flexibility for credit transfer. From electrical, lighting, heating and air conditioning, to alarms and fire and water protection services, each new building needs a systems expert who imagines the bigger picture from the starting box on a page.

Accounting basics are central to good business. With this program, you’ll learn intermediate accounting knowledge to assist your clients, such as how to prepare and present financial statements and skills in marketing, payroll, computing, and accounts receivable and payable. Our program also includes a work practicum where you’ll have the opportunity to put your knowledge into action while networking with influential people. The numbers are on your side with this career choice as employment growth in accounting related positions continues to climb.

The Social Service Community Worker program prepares learners for a career in the social and human services fields. By working with and supporting the well-being of individuals, families, and communities, graduates can bring about meaningful change within society.

Learners acquire knowledge and ability in the areas of human development and relations, family dynamics and support, interpersonal communications, counseling, program planning, social policy and legislation, and advocacy. In this program, there’s a focus on how to effectively intervene and work with a diverse clientele who may be experiencing poverty, domestic violence, social, emotional, behavioral or mental health trauma, or other challenging life events.

Within this diploma program, learners also participate in experiential and applied learning opportunities that allow further integration of theory and application.

Every child learns differently. And some need a little extra support to reach their full potential. Educational Assistants work with classroom teachers to help students overcome academic, physical, or behavioural challenges. Whether it’s assisting with lessons and assignments or providing emotional and behavioral support, education assistants help support an inclusive learning environment and ensure that no child is left behind.
 
In our Educational Assistant program, you'll learn how to implement universal design principles for learning to support an inclusive environment; and techniques, including conflict resolution, to help a varied group of learners meet their educational goals. You'll also learn how to work with teachers in the daily preparation and delivery of in-class learning. Modern classrooms thrive on diversity. If you are patient, compassionate, and inspired by the opportunity to ensure every student has the best educational experience possible, enroll today in the Educational Assistant program, and pursue a career where one of the greatest rewards is seeing children progress every day.