Certificate in Machinist

at New Brunswick Community College - Moncton Campus Canada

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

The Civil Engineering Technology program is designed to train students in the design of highway, transportation, and municipal systems. The first year of training covers engineering technology basics such as engineering science, materials technology, surveying, and drafting. Many courses are common with other technology programs and may be used for credit transfer. In the second year, students focus on subjects that relate to highway and municipal systems, including highway engineering, water, and sanitary systems, fluid mechanics, and environmental planning.

Students will learn and apply the knowledge and skills throughout the program in a real, practical, and simulated environment through lectures, extensive hands-on activities, and individual or team projects.

Steel is one of the world’s ultimate building materials. And working with metal is one of the oldest and most important trades. Since the early days of metal working, skilled fabricators have played a huge role in our evolution. Today, the work they do still impacts almost every facet of our lives. Steel fabrication is a big industry where you can build big things from buildings to ships, bridges and more. If you have an eye for precision, strong math skills and manual dexterity, you have the raw materials to be a great steel fabricator.

Our program immerses you in every step of the fabrication process. You’ll learn how to cut, form, bend, assemble, erect and weld metals. You’ll work with metal fabrication tools, machinery and modern technology to master the skills that will make you a great addition to any fabrication team specializing in your area of interest. Enroll today to become a skilled professional who can literally shape how things come together in the world.

Quality Assurance Testers detect performance issues before software products reach consumers. They conduct software trials for industry sectors including finance, education, game development, architecture, and all facets of business. Working as a member of a software development team, you'll learn how to design automated testing tools and programs and make recommendations for product quality and release readiness. As companies continue to do more comprehensive testing at all stages of software development, the future looks bright for Quality Assurance Testers.

Construction Managers take the lead on major builds. They make tough decisions and see a construction deal through from the blueprint design and contracts phase to a top quality finished structure on time and on budget. You'll learn construction principles and practices, the basics of building engineering technology, and equipment and management-related skills. Many courses in your first year are common with other technology programs and provide flexibility for credit transfer. Our on-the-job practicum readies you to lead construction teams in multiple settings on projects large and small. Builds happen every day and confident construction managers are in high demand.

Business Managers set the bar for every company. Whether directing small businesses or major corporations, managers lead by example. They foster a safe and professional environment for all employees while focusing on operational success. You’ll learn core fundamentals such as economics, accounting, and marketing, as well as enhanced training in project management, human resource management, entrepreneurship and communications. Talented business managers are needed in every sector; explore your interests with this powerful career.

Plumbers see each water distribution and drainage system as an interesting challenge. They use hand and power tools to fix plumbing fixtures and install water systems. You’ll learn about hot water facilities and sewage systems, as well as how to assemble, install and repair pipes, fixtures and fittings. After learning how to interpret basic blueprints, you’ll have the necessary skills to layout a complete plumbing system according to specific building codes. Employment in plumbing is stable in every economic market and competent plumbers find work fast.

Truck and Transport Service Technicians put big rigs back on the open road. They examine transport vehicles for defects, locate the cause of malfunctions, overhaul mechanical components, check electrical and fuel systems, repair problems, and fit and reassemble new parts. You’ll learn how some of the largest motor vehicles operate and the nuts and bolts of every part. In our global market, the transportation of goods in a timely manner is vital, and service technicians are critical to successful business.

July 1, 2014 marked a dramatic change in the practice of pharmacy in New Brunswick. As pharmacists expand their scope, spending increasing amounts of time in direct patient care, the opportunity for pharmacy technicians to take more responsibility in patient care has created a need for regulation of pharmacy technicians. Our program, nationally accredited by the Canadian Council of Accreditation for Pharmacy Programs (CCAPP), combines an exciting blend of theory, lab classes and applied workplace experiences in hospital and community pharmacies. You will learn the technical facets of pharmacy practices that will ensure a high standard of patient care and the safe distribution of drug products in varied practice settings.

"[Registered] pharmacy technicians use their knowledge and skills to undertake their expanded scope of practice which allows activities such as transcribing verbal orders, transferring prescriptions and checking the technical aspects of a prescription." (NAPRA Professional Competencies for Canadian Pharmacy Technicians at Entry to Practice) You will work collaboratively with the pharmacist and other health care professionals with the common goal of achieving optimal drug therapy outcomes.

The ever-changing world that is the often fast-paced pharmacy profession is an exciting road to travel. Start your journey in the Pharmacy Technician Program at the New Brunswick Community College today.

Automotive Service Technicians are vehicle surgeons. They know how to diagnose, service and repair a wide range of vehicle issues, including: steering, electrical, suspension, brakes, engines, fuel, exhaust, electronics and accessories for these systems. You’ll become an expert in vehicle anatomy and you’ll learn how to master shop tools and techniques such as brazing, cutting, and welding. With half a million vehicles on the road in New Brunswick, Automotive Service Technicians have their work lined up.