Diploma in Information Technology - Network Administration

at New Brunswick Community College - Moncton Campus Canada

Hotel and Restaurant Managers understand the importance of leisure and luxury to the human experience. They are trusted business leaders who inspire efficient and confident work environments. You'll learn advanced skills in accommodations, food, beverage, and tourism operations. The 21st century has been transformed by the tourism industry, and trained managers who know how to balance all aspects of business to create one-of-a-kind experiences for clients are in high demand.

The gaming industry merges business with pleasure. Experts balance technical skills with knowledge in gaming law, ethics, and social responsibility. You'll learn how to analyze, identify and develop gaming software designed for video lottery terminals and electronic gaming machines in the gambling technology environment. You'll receive specific training in computer applications, programming languages (i.e. C++), web design, and project management. As Canada's tech industry competes internationally, hundreds of game companies are looking to hire talented developers.

Marketers are creative and intuitive thinkers who know what makes most people tick. They are expert strategists and communicators who work well in a team environment and under tight deadlines. You’ll learn skills in market research, marketing computer applications, consumer behaviour, small business management, social media marketing, and how to create compelling ad campaigns. In today’s competitive economic climate, innovative marketers are hired on the spot.

Sheet Metal workers are vital to the heating, ventilation, air conditioning (HVAC) industry. Workers in this field will learn to fabricate ductwork and install air distribution systems. You will learn how to use portable power tools, metal fabrication equipment, and welding and cutting equipment. The importance of indoor air quality (IAQ) and its implications for health, energy efficiency, and comfort ensures that skilled sheet metals workers will continue to be in demand.

Are you a kind and nurturing person who feels fulfilled by and thrives on helping others in need? If so, this might be the opportunity you have been looking for. Personal support workers work in collaboration with members of healthcare teams. They’re on the front line, offering compassionate and respectful care to clients of all ages, their families, and communities.

In this program, you will learn how to assist clients in functioning as independently as possible, working safely, and ever mindful of preserving the dignity of those under your care. A career in personal support work provides opportunities in physical, mental, community or personal health services fields. With an aging population, the need for personal support worker graduates is high, so enroll today to pursue a career in this well-respected field.

Automotive Technicians know how to keep fuel efficient, clean running, high performing vehicles on the road. Through a blend of classroom and practical work, you'll learn how to diagnose, service, and repair complex components using mechanical skills and electronic diagnostic equipment. This apprenticeable trade will prepare you well for contemporary computerized shops. With options for further study or work experience, your road ahead is wide open.

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

Web and Mobile App Developers make life easier and more entertaining. They work in creative environments with the latest technology and equipment. You’ll learn how to design, build, and deploy enterprise internet/intranet and mobile based applications that can be implemented in areas such as e-commerce, business management, client maintenance and employee support for both conventional and mobile devices. In a world where business happens anytime and anywhere, successful organizations are eager to hire qualified App Developers.

Network Support professionals are the backbone of modern business. They offer desktop and server support and are skilled in repair and configuration. You’ll learn how to build, maintain, and upgrade a computer network infrastructure using the Cisco Networking Academy CCNA suite of courses. Our hands on approach to learning means that you’ll also create and control your own computer network in our fully equipped lab. As electronic communication continues to dominate industries, business leaders rely upon network administrators for success

Business Analysts are strategic thinkers who meet business needs by enabling change and designing successful operational models. You'll learn how to analyze, identify and document a business or stakeholder's needs as well as plan, manage, and monitor any proposed solutions. Organizations must adapt in order to stay relevant. As an innovative thinker you'll recommend solutions that help organizations achieve their goals and ensure long term prosperity.