Graduate Certificate in Information Technology - Business Analysis

at New Brunswick Community College - Moncton Campus Canada

 All businesses depend on the bottom line. Accountants and Payroll administrators are major players in financial departments. They maintain accounting records and prepare essential financial statements. You'll learn how to process payroll information and determine pay and benefit entitlements for employees. Our program also offers complementary administrative training, such as office software skills, customer service, project management, and problem solving. Accountants are needed in every field; you’ll find work that aligns your life passions and interest in numbers.

Electrical specialists who enjoy the grit and physical demands of building projects will find rewarding work on construction and renovation teams. They are relied upon for their expertise at electrical systems installation and operation. In accordance with the Canadian Electrical Code and the National Building Code, you’ll learn fundamental wiring practices, pipe threading and bending techniques, cable tray installation, and other necessary skills. With smart technology on the rise, trained Electricians are value-added members of modern construction teams. 

Machinists are skilled craftspersons who use precision metal cutting and grinding machines to fabricate high quality parts. They understand the methods behind using a variety of tools to measure, cut, drill, form, shape, grind and finish metal, plastic or similar materials. You’ll learn how to produce parts based on engineered drawings and how to diagnose mechanical malfunctions. In a heightened world of industrial production, businesses rely on machinists to maximize overall performance and output.

If ever there was a hands-on career, it would be carpentry.  In a stocked tool kit, a carpenter’s hands and keen mind are the most important.  Constructing, erecting, installing, and repairing structures and fixtures for residential and light commercial use are all tasks that carpenters are needed for.

In our Carpentry program, not only will you develop practical skills such as framing walls, siding and drywall installation, constructing wooden forms for pouring concrete, and erecting scaffolding, but you’ll also learn about the codes, standards, and quality concepts that apply to carpentry. Carpenters are experts in home and business improvement. They’re strategic thinkers and practitioners who are always in demand. Enroll today to hone your skills and pursue a rewarding profession that allows you to play a key part in the evolution of ideas and dreams, seeing them through from concept to realization.

Business Managers set the bar for every company. Whether directing small businesses or major corporations, managers lead by example. They foster a safe and professional environment for all employees while focusing on operational success. You’ll learn core fundamentals such as economics, accounting, and marketing, as well as enhanced training in project management, human resource management, entrepreneurship and communications. Talented business managers are needed in every sector; explore your interests with this powerful career.

The Social Service Community Worker program prepares learners for a career in the social and human services fields. By working with and supporting the well-being of individuals, families, and communities, graduates can bring about meaningful change within society.

Learners acquire knowledge and ability in the areas of human development and relations, family dynamics and support, interpersonal communications, counseling, program planning, social policy and legislation, and advocacy. In this program, there’s a focus on how to effectively intervene and work with a diverse clientele who may be experiencing poverty, domestic violence, social, emotional, behavioral or mental health trauma, or other challenging life events.

Within this diploma program, learners also participate in experiential and applied learning opportunities that allow further integration of theory and application.

The Educational Support program prepares learners for a career in educational settings supporting students with learning disabilities, intellectual disabilities, sensory or physical disabilities and behavioural challenges. This program will prepare learners to be part of a multidisciplinary team that supports students with diverse learning needs while maintaining a safe and inclusive environment that promotes students’ well-being.

Within this two-year diploma program, learners also participate in experiential and applied learning opportunities that allow further integration of theory and application.

The Client Service and Sales program appeals to those seeking a career in client service industries. With a focus on contact centres, students learn the cornerstone skills of customer service, communication, and sales techniques to build relationships with clients. Throughout this program, students acquire the interpersonal skills and best practices to build performance excellence and increase productivity. The program enables students to confidently interact with a team and identify one’s immediate and long-term impact as a business asset within various sectors (e.g., finance, insurance, telecommunications, and hospitality).  Students are introduced to supervisory skills and managerial principles to better prepare them for leadership opportunities. Emphasis is placed on developing and enhancing the required verbal and written communication skills to confidently engage clients, interact with internal and external stakeholders, and provide quality customer service.
 
The Client Service and Sales program may be delivered through a combination of in-class and on-line instruction. Simulations and real-life examples may be used to support hands-on communication, sales, and keyboarding practice during the learning of "talk-tech-type" engagement with clients. Students develop the necessary technical skills to perform in a multi-faceted and fast-paced contact centre environment. Opportunities to visit a contact centre highlight industry’s commitment to this training and give a first-hand look at career possibilities.
 
A workplace experience at the end of the program provides students with exposure to a contact centre facility during which they learn about the operations of a contact centre, observe client service representatives in action, and relate their experience to their newly acquired knowledge and skills.  This experience also provides students with networking and relationship-building opportunities.

The gaming industry merges business with pleasure. Experts balance technical skills with knowledge in gaming law, ethics, and social responsibility. You'll learn how to analyze, identify and develop gaming software designed for video lottery terminals and electronic gaming machines in the gambling technology environment. You'll receive specific training in computer applications, programming languages (i.e. C++), web design, and project management. As Canada's tech industry competes internationally, hundreds of game companies are looking to hire talented developers.

Automotive Technicians know how to keep fuel efficient, clean running, high performing vehicles on the road. Through a blend of classroom and practical work, you'll learn how to diagnose, service, and repair complex components using mechanical skills and electronic diagnostic equipment. This apprenticeable trade will prepare you well for contemporary computerized shops. With options for further study or work experience, your road ahead is wide open.