Certificate of Tourism in Travel Operations

at Seneca College - Newnham Campus Canada

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.

Skills
Throughout this program you will develop the following skills:

• Service Leadership
• Business Management
• Decision-making
• Teamwork

Study Abroad Opportunity

• As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position.
• Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals.

This one-year certificate program provides general education and the opportunity to explore and earn credit towards other college programs. A career-counselling component will help you choose and prepare for career-specific postsecondary education.

The two-year Cosmetic Techniques and Management diploma program will immerse you in a thriving industry with skills and knowledge that employers and clients value. From practical makeup techniques and skin care analysis skills to marketing and management knowledge, you will learn various aspects of the cosmetic business and develop your talents as an artist. This program offers a fall term start and a winter term start with different delivery options.

Skills
Throughout this program you will develop the following skills:

• Skincare analysis
• Makeup techniques
• Marketing strategies

The Remotely Piloted Aircraft – Business Operations graduate certificate program will prepare you with operational and management skills for developing and sustaining businesses in a wide variety of industries. This includes agriculture, security, construction, mining, government, aerial photography, law enforcement, oil and gas, solar panels and cable power lines, etc.

This drones/drone flying program offers cross-disciplinary learning that includes leveraging business, entrepreneurial topics and flight operations including the study of law, privacy and ethics. Your experience includes flight training at AlteX Academy’s Drone Flight Field. When you graduate, you will be equipped with the ability to ethically and professionally utilize Remotely Piloted Aircraft Systems (RPAS) to meet business goals, whether you choose to support an existing business or start a business of your own. You will also be able to ensure compliance with service guidance, company policies and procedures to support RPAS industry safety.

A capstone research project will allow you to investigate, plan and take ownership of an idea that would benefit the use of RPAS. In addition, the program will prepare you to write the exam for the Small Remotely Piloted Aircraft System Advanced Operations Transport Canada certificate, which is mandatory to operate any drones above 250 grams in Canada.

Skills

• Regulatory compliance
• Commercial industries
• Equipment research and design
• Data collection
• Data analysis
• RPAS operator/pilot
• Entrepreneurial
• Geographic information systems

Work Experience
Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This two-year diploma program enables you to pursue a university education to complete a diploma and a university degree in as little as four years at the University of Toronto (St. George or Scarborough), York University or Trent University. Courses include a variety of humanities and social science disciplines and focus on developing university-level skills.

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

You will also acquire knowledge in negotiation, risk management, learn industry specific global distribution systems, discover local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism Services concentration or switch to the Tourism –Services Management - Global Tourism Business concentration.  Switching is seamless with a common first semester in both programs.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning
• Globally savvy

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This four-year honours degree program prepares you to become an informed citizen, decision-maker and leader. The program combines a comprehensive curriculum in corporate financial management and personal financial planning with the opportunity to cultivate business acumen, develop human experience skills and build critical thinking, problem-solving and pivoting abilities that are required in an ever-changing world. You will be well-equipped to pursue industry-demanded certifications, pursue further education and/or work in various roles that span public and private enterprises.

Skills
Throughout this program you will develop the following skills:

• Business acumen
• Business strategy
• Communication
• Critical and creative thinking
• Cultural awareness
• Data analysis
• Digital literacy
• Financial planning
• Information literacy
• Intrapersonal and interpersonal skills
• Pivoting skills
• Problem solving
• Project management
• Strategic management

Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

In today's competitive environment, managing the supply chain and effectively controlling supply chain costs is critical for business. This has created a demand for employees with current skills and knowledge on how to effectively manage the supply chain using up-to-date tools, processes and technology.

This eight-month graduate certificate program provides you with a concentrated and coordinated approach to study the flow of goods and services from raw material suppliers to the final customer. This product flow will be reviewed from a global perspective, providing you with a comprehensive understanding of the international business process. You will learn using hands-on interactive methods, including case-studies, making your experience relevant and applied.

Skills
Throughout this program you will develop the following skills:

• Project management
• Critical thinking
• Leadership 
• Teamwork
• Analysis

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This eight-month graduate certificate program is delivered by a team of expert faculty members who will advance your knowledge of digital media fundamentals including social media platforms, tools, and techniques. You will learn to create content, develop campaigns and implement social media and digital engagement strategies to help organizations achieve their objectives.

Through hands-on learning, you will learn how social media can be used in an organizational context. This program was developed in close consultation with industry leaders to ensure that you learn what is relevant, applicable across multiple disciplines and currently in demand.

Skills
Throughout this program you will develop the following skills:

• Develop and implementing a comprehensive social media strategy
• Use web data and analytics to optimize marketing processes
• Identify and capitalizing on engagement opportunities to drive business goals 
• Create relevant, engaging visual communications to enhance your brand’s marketing
• Identify ways to reduce marketing costs and improve online engagement

Field Placement
You will benefit from one hundred hours of field placement in a professional setting. This component is critical to your career success and a requirement for graduation.

In this four-year honours bachelor degree, you will learn the critical knowledge and practical skills required for a successful career in information security. You will develop comprehensive knowledge of vulnerability and threat assessment, risk management, data analysis and network and operating system infrastructure. This program focuses on practical applications that solve a variety of technological threats including hackers, malware and data breaches.

Skills
Throughout this program you will develop the following skills:

• Internal and external security needs
• Analysis and implementation of distributed computer systems
• Understanding data communication principles and operation systems
• Understanding security of infrastructure components
• Design and implement secure information acquisition, transmission and storage practices
• Analysis of project and system requirements
• Deployment of security on a variety of platforms
• Project planning and management
• Research methodology
• Technology planning and acquisition

Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.