Diploma in Financial Services - Client Services

at Seneca College - Newnham Campus Canada

This eight-month graduate certificate program will help you discover the world of opportunity in the multibillion-dollar hospitality and tourism industry. As this sector is constantly innovating and growing, there is a greater need for globally-minded professionals with business management skills. This program will position you to be a sought-after professional in one of the most service-driven industries in the world.  

You will learn key business development practices and be able to identify the opportunities and challenges of conducting business in today’s technology-based markets. Whether in traditional high demand areas or emerging markets, you will gain the knowledge and skills to succeed in a culturally diverse global environment, allowing you to work anywhere in the world.

Integrated Project/Fieldwork
Integrated fieldwork is an essential element of this program, providing a way to integrate classroom learning in real business situations and helping you build a network of contacts ahead of graduation. In this integrated fieldwork, you will benefit from completing real business projects in a professional setting. This component is critical to your success and a requirement to graduate.

Skills
Throughout this program you will develop the following skills:

• Service leadership
• Analytics
• Project management
• Sales and relationship management
• Proposal writing
• Interpersonal skills
• Marketing techniques

This two-year diploma program prepares you for a dynamic career in the property and casualty (general) insurance industry in Canada. Offered in cooperation with the Insurance Institute of Canada (IIC), this program is anchored on the fundamental aspects of both business and insurance and was designed with experts from several national insurance firms. Your learning will focus explicitly on brokerage, underwriting and claims.

Skills
Throughout this program you will develop the following skills:

• Communications
• Problem-solving
• Business ethics  

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

In this three-year advanced diploma program, you will learn how to interpret schematic drawings, and use electrical and mechanical diagnostic tools. With an emphasis on automation and robotics, this program is a blend of electronics and mechanical engineering and focuses on training engineering technologists. You will acquire industry specific skills such as operating hydraulic and pneumatic machineries, using programmable logic controllers (PLC), and understanding machine elements and industrial automation. Classes and labs will be delivered in Seneca’s Centre for Innovation, Technology and Entrepreneurship

Skills
Throughout this program you will develop the following skills:

• Diagnostic techniques
• Reading engineering drawings and schematic diagrams
• Troubleshooting of electronics, electrical and mechanical systems
• Programming of controls systems
• Programming of robotics systems
• Operating mechatronic engineering systems

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

Skills
Throughout this program you will develop the following skills:

• Service design, delivery and experience
• Business processes
• Competitive global systems  

Don’t just plan events — create unforgettable experiences.

Do you have an eye for detail? Do you enjoy planning events for your family and friends? Do you dream about creating experiences people can’t stop talking about? If any of this sounds like you — and you already have a postsecondary degree or diploma — the Event Management program is the perfect place to kick-start your career as an event planner and designer.

In eight months, you’ll learn what it takes to execute in-person and virtual events for real clients in an exciting, fast-paced industry. Taught by a team of industry professionals, you’ll develop the skills you need to translate your design concepts into events that will leave your clients speechless.

Skills
Throughout this program you will develop the following skills:

• Planning in-person and virtual events
• Designing and presenting event concepts
• Creating intricate floral designs
• Writing engaging event proposals
• Fostering and maintaining lasting client relationships
• Planning logistics to ensure every event is a success
• Building budgets and securing sponsorships
• Making strong first impressions and building awareness for your personal brand through social media

This eight-month certificate program is designed to provide you with a solid background in accounting and computerized bookkeeping. The program focuses on helping you develop critical skills, such as financial reporting, practical experience with accounting software packages and training in business communication.

Offered in cooperation with the Canadian Institute of Bookkeeping (CIB) this program allows you to earn courses required for CIB's professional bookkeeping designation and prepares you for a career in bookkeeping and entry-level accounting.

Skills
Throughout this program you will develop the following skills:

• Financial accounting
• Management accounting
• Accounting software applications

This two-year Computer Systems Technician diploma program offers you the skills and knowledge needed to meet the challenges of the ever-changing field of information technology administration. In Seneca’s modern labs, you will enhance your abilities by completing practical, hands-on training in networking, operating systems, security and cloud computing.

Your studies will teach you to design and implement wireless, local/wide area and software-defined networks; how to work with and configure open source and proprietary operating systems; and how to work on premises and in the cloud taking you into the future of IT administration.

Skills
Throughout this program you will develop the following skills:

• Internet of Things
• Linux/UNIX administration
• Microsoft administration
• wireless networks
• software-defined networks
• cloud services
• maintenance and security
• analyze and resolve information technology problems
• system design and installation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Skills
Throughout this program you will develop the following skills:

• Forecast fashion trends
• Build winning marketing tactics
• Foster sustainable practices
• Gain confidence in using math for decision making
• Develop creativity in visual communication
• Strengthen ability to work in a team
• Operate a profitable omni channel retail business

In the face of a changing workforce – including an aging population, increased number of retirements, and a challenging economic environment – organizations in Canada are placing an increased emphasis on strategic human resources management. The demand for qualified Human Resources professionals is increasing. This eight-month graduate certificate program will help you acquire a comprehensive background in the functions of human resources from both theoretical and practical perspectives. The focus of the program is on applied, relevant and current learning with opportunities to interact directly with industry professionals, and learn from qualified and award-winning faculty.

Skills
Throughout this program you will develop the following skills:

• Critical thinking
• Organizational management
• Interpersonal communications
• Verbal and written communication
• Conflict management

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.? The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade?on a communication assessment may be required for eligibility.? Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position. 

In this three-year advanced diploma program, you will develop in-depth technical knowledge of financial accounting, cost and managerial accounting, taxation, financial management, auditing and technology applications. 

Skills
Throughout this program you will develop the following skills:

• Sage ERP
• Microsoft Excel
• Microsoft Access database
• Microsoft Dynamics

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.