Diploma in Financial Services - Client Services

at Seneca College - Newnham Campus Canada

With the growth of white-collar crime and budgetary pressures on law enforcement, many large organizations rely on their internal resources to prevent, detect and quantify fraud. This eight-month graduate certificate program will provide you with in-depth knowledge and computer techniques to investigate fraud, financial disputes and other irregularities in the business world.

Skills
Throughout this program you will develop the following skills:

• Fraud investigation
• Law
• Criminology
• Ethics
• Computer forensics
• Data mining

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

You will also acquire knowledge in negotiation, risk management, learn industry specific global distribution systems, discover local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism Services concentration or switch to the Tourism –Services Management - Global Tourism Business concentration.  Switching is seamless with a common first semester in both programs.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning
• Globally savvy

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This two-year diploma program prepares you for a dynamic career in the property and casualty (general) insurance industry in Canada. Offered in cooperation with the Insurance Institute of Canada (IIC), this program is anchored on the fundamental aspects of both business and insurance and was designed with experts from several national insurance firms. Your learning will focus explicitly on brokerage, underwriting and claims.

Skills
Throughout this program you will develop the following skills:

• Communications
• Problem-solving
• Business ethics  

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

The Cloud Architecture & Administration graduate certificate program will provide you with knowledge and skills to become an essential part of a modern information technology (IT) team. You will learn how to effectively and securely integrate IT infrastructure, including cloud services, internet of things devices and traditional on-premises equipment. You will also develop an understanding of potential issues with privacy and the law and how to mitigate those risks. During the program, you will gain essential leadership and management skills, providing opportunities for you to advance in your career.

An optional work-integrated learning experience will offer an opportunity to expand your learning and apply skills to real-life work settings. You will also work on a capstone project that integrates knowledge and skills obtained throughout the program. 

Skills
Throughout this program you will develop the following skills:

• support cloud computing infrastructure
• data storage and management solutions
• integrating cloud services and on premises systems
• understanding best practices for security protocols
• design and implement comprehensive information security architecture 
• project planning and management
• leadership and communication skills

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This eight-month graduate certificate program focuses on the long-term economic, environmental and social value of sustainable business strategy.

This program is designed to meet the growing needs of professionals who can propose, measure and evaluate sustainability initiatives. You will learn to develop and implement economically viable, lean business strategies for existing organizations or pursue entrepreneurship in sustainability. As a student of this program, you will have access to our HELIX innovation incubator.

Skills
You will learn to measure and reduce carbon footprints, recommend lean business strategies and integrate sustainability initiatives and strategies within several projects.

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Mitigating climate change has become imperative in many industries, including the building sector. This program will prepare you to become an expert in managing environmentally responsible systems for various types of properties. After three years of study, you’ll obtain an advanced diploma and be able to examine, implement and manage a building's energy system, both traditional and renewable, with a focus on sustainability and efficiency.

Skills
Throughout this program you will develop the following skills:

• Energy efficiency principles
• Building systems software
• Emerging renewable energy technologie

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This two-year diploma program will establish your understanding of business management and entrepreneurship and introduce you to the digital tools and the skills necessary to succeed in the modern economy. Through practical hands-on classroom activities, and close interactions with our experienced faculty, you will learn about making business decisions, planning, teamwork and utilizing relevant business computer applications.

Upon completion of this program, you will have the option to enrol in one of Seneca’s three-year business administration programs and earn an advanced diploma in two additional semesters.

Skills
Throughout this program you will develop the following skills:

• Critical thinking
• Problem solving
• Decision making
• Research
• Teamwork

This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.

You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.

Skills
Throughout this program you will develop the following skills:

• Business administration
• Communication
• Computer literacy
• Customer service
• Negotiation
• Presentation skills
• Problem solving
• Relationship building

In this eight-month certificate program, you will acquire a solid foundation of business principles plus the basics of marketing and accounting. This program will prepare you to continue your education through programs such as Accounting, Business, Business - Insurance, Business - International Business and Business – Marketing.

Skills
Throughout this program you will develop the following skills:

• Critical thinking
• Problem-solving
• Communication

Skills
Throughout this program you will develop the following skills:

• Manicures
• Pedicures
• Waxing and Tinting
• Basic and Advanced Facials
• Basic and Advanced Body Treatments
• Skincare Analysis
• Spa Business Operations

You will also gain knowledge and experience working with products and equipment which spa employers are looking for in the estheticians they hire.