Diploma in Hospitality - Hotel & Restaurant Services Management

at Seneca College - Newnham Campus Canada

In this eight-month certificate program, you will acquire a solid foundation of business principles plus the basics of marketing and accounting. This program will prepare you to continue your education through programs such as Accounting, Business, Business - Insurance, Business - International Business and Business – Marketing.

Skills
Throughout this program you will develop the following skills:

• Critical thinking
• Problem-solving
• Communication

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.

Skills
Throughout this program you will develop the following skills:

• Service Leadership
• Business Management
• Decision-making
• Teamwork

Study Abroad Opportunity

• As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position.
• Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals.

This two-year diploma program provides you with the knowledge and technical skills for leadership in the networking industry.  In our on-campus labs, you will receive practical hands-on training in computer hardware, applied Internet technology, system diagnostics, local area network installation and data communication techniques. 

This program is built on partnerships with some of the most influential names in networking today, Cisco, IBM, Microsoft, Rogers and Sun, giving you an edge in the industry. The program curriculum prepares students to specialize in system administration, network administration, security, and physical and logical network design.

Skills
Throughout this program you will develop the following skills:

• Personal computer hardware
• Operating systems
• HTML
• Linux/UNIX
• Microsoft Windows server administration
• Data communication
• Web server installation
• Maintenance and security
• Analyze and resolve information technology problems
• System design and installation

This two-year diploma program prepares you with the skills and knowledge to begin your career as a programmer. As a leader in developing relevant programs, we have the largest offering of computer studies programs in the province. Through a variety of practical and theoretical courses, you will gain skills in mobile development, web development and distributed programming techniques and database administration. You will also learn about security and a variety of operating systems including Windows, UNIX, Linux and IBM Business Computing. Graduates of this program will enter their industry with programming and communications skills suitable for employment.

Open Sources and Seneca
Seneca has connections with top tier open-source companies such as Mozilla, creators of the Firefox web browser, and Red Hat, maker of the most successful commercial Linux operating system. In a variety of courses, you will have the opportunity to work with top tier developers on such projects.

Skills

Throughout this program you will develop the following skills:

• Computer programming
• Operating systems
• Database and web technology
• Data communication
• Security
• Advanced programming languages
• System methodologies
• Internet client and server-side development
• Database system design and maintenance
• Solve problems associated with software installation

This eight-month graduate certificate program prepares you for careers in project development and management in both environmental and civil engineering industries. Your studies will encompass all aspects of project management, from the competitive bid process to scheduling, risk management and the closing of projects. During the second semester, you will gain valuable industry experience under the guidance of a mentor.

Skills
Throughout this program you will develop the following skills:

• Project management
• Leadership
• Collaborative teamwork
• Risk management
• Bid process
• Scheduling
• Closing projects

The Remotely Piloted Aircraft – Business Operations graduate certificate program will prepare you with operational and management skills for developing and sustaining businesses in a wide variety of industries. This includes agriculture, security, construction, mining, government, aerial photography, law enforcement, oil and gas, solar panels and cable power lines, etc.

This drones/drone flying program offers cross-disciplinary learning that includes leveraging business, entrepreneurial topics and flight operations including the study of law, privacy and ethics. Your experience includes flight training at AlteX Academy’s Drone Flight Field. When you graduate, you will be equipped with the ability to ethically and professionally utilize Remotely Piloted Aircraft Systems (RPAS) to meet business goals, whether you choose to support an existing business or start a business of your own. You will also be able to ensure compliance with service guidance, company policies and procedures to support RPAS industry safety.

A capstone research project will allow you to investigate, plan and take ownership of an idea that would benefit the use of RPAS. In addition, the program will prepare you to write the exam for the Small Remotely Piloted Aircraft System Advanced Operations Transport Canada certificate, which is mandatory to operate any drones above 250 grams in Canada.

Skills

• Regulatory compliance
• Commercial industries
• Equipment research and design
• Data collection
• Data analysis
• RPAS operator/pilot
• Entrepreneurial
• Geographic information systems

Work Experience
Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

In this three-year advanced diploma program, you will receive a comprehensive education in a variety of essential safety techniques relevant to the aviation industry. You will learn Canadian aviation industry regulations, and business, leadership and technical skills required to implement policies and procedures to begin your career in a variety of aviation companies including commercial airlines, flight schools, insurance companies and airports.

Skills
Throughout this program you will develop the following skills:

• Risk assessment and analysis
• Trending analysis and flight data analysis
• Incident reviews and investigations
• Auditing functions
• Database management and safety management
• System development and implementation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This four-year degree program will provide you with the fundamental principles of a well-rounded undergraduate education and a solid foundation in business management. Students learn strategic management concepts in a variety of business settings that include planning, organizing, leading and evaluating. They also learn how to apply business management techniques to areas such as finance, operations, human resources and marketing for-profit and non-profit businesses and organizations. Other study topics include business ethics, customer service, selling, presentation skills, global supply chain management, taxation and applied research methodology.

Skills
Throughout this program you will develop the following skills:

• Project management
• Critical thinking
• Decision making
• Interpreting complex information
• Business analysis
• Planning

Mandatory Degree Co-op
Students must take part in a work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

This one-year graduate certificate program will provide you with the skills to identify and collect meaningful data, prepare data for analysis, conduct analysis of data sets and present results in a meaningful format to help inform business decisions across the enterprise. Key topics of study include: statistics needed for analytics, programming languages for data analysis, security and privacy for the field of business analytics, data predictive analytics and leadership in the business environment.

Skills
Throughout this program you will develop the following skills:

• Business analytics to support evidence-based decision-making
• Development of software applications related to data management and manipulation
• Entrepreneurial strategies to identify new business opportunities

In this three-year advanced diploma program, you will develop in-depth technical knowledge of financial accounting, cost and managerial accounting, taxation, financial management, auditing and technology applications. 

Skills
Throughout this program you will develop the following skills:

• Sage ERP
• Microsoft Excel
• Microsoft Access database
• Microsoft Dynamics

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.