Diploma in Tourism of Services Management in Travel Services Specialization (Co-op Optional)

at Seneca College - Newnham Campus Canada

This three-year advanced diploma program delivers relevant, current and in-demand skills and prepares you for a career in the growing area of Human Resources. Your studies will focus on topics such as recruiting, compensation, training, benefits, occupational health and safety, labour relations, leadership, motivational techniques and organizational behaviour. In addition, you will acquire skills in the effective use of industry-standard software. As a student, you will have the opportunity to interact directly with industry professionals and to participate in hands-on learning opportunities such as case competitions.

Skills
Throughout this program you will develop the following skills:

• Employee recruitment, selection and retention strategies
• Performance management program
• Recruitment in union and non-union environments
• Compensation plans
• Information technologies for HR
• Data management

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This four-year bachelor degree will provide you with information technology (IT), business management and leadership skills which can be applied to a business. Graduates will be prepared for jobs as IT-savvy business professionals who can implement and manage strategies and operate effectively in teams. You will be capable of planning and implementing IT strategies and technologies to achieve a competitive advantage in the industry. This program includes a mandatory work placement that applies theoretical and practical knowledge in a real-world setting.

Skills
Throughout this program you will develop the following skills:

• Leadership
• Business management
• Business intelligence
• Consulting
• Planning and managing IT strategies

Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

With this eight-month graduate certificate program, you will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service. Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management and marketing techniques.

The program will focus on developing your core skills in service design, delivery and experience. You will learn to link service design directly to the consistent delivery of business processes and systems used by organizations across the globe.

Throughout the program you will learn from industry leaders and educators while using state-of-the-art labs, business case studies and field work projects to enhance your expertise.

As a graduate, you will have the opportunity to pursue an MBA degree in one of the leading Hotel and Tourism Management schools in the world – IMI International Management Institute, Switzerland.

Skills
Throughout this program you will develop the following skills:

• Service Leadership
• Decision-making
• Teamwork

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

In today's competitive environment, managing the supply chain and effectively controlling supply chain costs is critical for business. This has created a demand for employees with current skills and knowledge on how to effectively manage the supply chain using up-to-date tools, processes and technology.

This eight-month graduate certificate program provides you with a concentrated and coordinated approach to study the flow of goods and services from raw material suppliers to the final customer. This product flow will be reviewed from a global perspective, providing you with a comprehensive understanding of the international business process. You will learn using hands-on interactive methods, including case-studies, making your experience relevant and applied.

Skills
Throughout this program you will develop the following skills:

• Project management
• Critical thinking
• Leadership 
• Teamwork
• Analysis

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

This one-year graduate certificate program will provide you with the skills to identify and collect meaningful data, prepare data for analysis, conduct analysis of data sets and present results in a meaningful format to help inform business decisions across the enterprise. Key topics of study include: statistics needed for analytics, programming languages for data analysis, security and privacy for the field of business analytics, data predictive analytics and leadership in the business environment.

Skills
Throughout this program you will develop the following skills:

• Business analytics to support evidence-based decision-making
• Development of software applications related to data management and manipulation
• Entrepreneurial strategies to identify new business opportunities

Through this intensive three-year advanced diploma program, you will gain a solid foundation, combining the three primary branches of information and communications technology: electronics, software development and IT infrastructure.

Seneca incorporates curriculum content from a number of internationally known organizations, including CompTIA and Cisco. In addition, your professors have strong ties with major tech companies, including Microsoft, Bell, Rogers, Keysight Technologies and Freescale Semiconductors, to help you gain exposure to current industry practices and build a network prior to graduation. As a graduate of this program, your knowledge of both relevant equipment and its use will enhance your career opportunities in the computer and information technology fields.

Skills
Throughout this program you will develop the following skills:

• Write computer programs
• Programming languages including C, C++, C#, Java and Python
• Computer hardware assembly and troubleshooting
• Computer network design, installation and support
• Cisco router implementation

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This program will prepare you to design, build, implement and maintain complex computer and software solutions that are efficient, reliable and secure. The degree’s emphasis is on artificial intelligence (AI) in solving software engineering problems. Courses focus on software engineering criteria in the areas of mathematics, natural sciences, engineering design and engineering science.  

Your studies will include two mandatory, co-operative, four-month work-integrated learning experiences — one between semesters 6 and 7 and another between semesters 7 and 8. In your final year of the program, you will choose from Professional Option courses such as robotics, parallel programming and computer vision. You will also undertake a substantial industry-driven group project.

Skills
Throughout this program you will develop the following skills:

• Software engineering techniques
• Artificial intelligence, data mining, machine learning
• Engineering design, natural sciences and mathematics
• Communication, teamwork and leadership skills

Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

A leader in esthetics since 1990, Seneca’s Esthetics and Spa Therapies program will immerse you in education and training within our on-campus spa that will provide you with hands-on experiences. You can look forward to specializing your focus on advanced services and therapies offered in the spa and medi-spa environments to earn the globally recognized designation of CIDESCO Esthetician.

Skills
Throughout this program you will develop the following skills:

• Manicures
• Pedicures
• Waxing and Tinting
• Basic and Advanced Facials
• Basic and Advanced Body Treatments
• Skincare Analysis
• Spa Business Operations
• Medical Esthetic Treatments
• Holistic Therapies

In this three-year advanced diploma program, you will develop a solid understanding of contemporary management theory before learning the skills required to plan, start-up, manage and expand a successful small business. You will learn to research, analyze, plan and assess current situations, contribute to strategies, and lead and work effectively within teams. You will also develop your skills to use applications and technologies to support your organization’s business goals.

Your learning will be further supported by instructors and business owners who will share their expertise and guide you through the process of identifying innovative and promising venture ideas from their business plans. Seminars, case analysis and online business simulations will be an integral part of your learning process.
As a student of this program, you may earn the opportunity to participate in Seneca’s Shark’s Pond event. Here, you will pitch and defend your business ideas to industry leaders. Many past competitors have launched their business ideas after graduating.

Skills
Throughout this program you will develop the following skills:

• Leadership
• Decision-making
• Ethics
• Strategy formulation
• Project management
• Communication
• Teamwork

This two-year diploma program prepares you for a dynamic career in the property and casualty (general) insurance industry in Canada. Offered in cooperation with the Insurance Institute of Canada (IIC), this program is anchored on the fundamental aspects of both business and insurance and was designed with experts from several national insurance firms. Your learning will focus explicitly on brokerage, underwriting and claims.

Skills
Throughout this program you will develop the following skills:

• Communications
• Problem-solving
• Business ethics  

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.