Graduate Certificate in Global Hospitality Business Development

at Seneca College - Newnham Campus Canada

This two-year diploma program will provide you with a solid foundation of marketing. You will have a detailed understanding of integrated marketing communications, selling, strategies and analysis, web design, research and channel management.

You will be equipped with tools and techniques to create multi-objective marketing strategies, including promotional campaigns, pricing, packaging and distribution of products, services and ideas. You will also benefit from problem-based learning, real-world projects and case studies.

Skills
Throughout this program you will develop the following skills:

• Leadership
• Brainstorming ideas
• Management techniques
• Critical thinking
• Planning
• Project management

This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.

You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.

Skills
Throughout this program you will develop the following skills:

• Business administration
• Communication
• Computer literacy
• Customer service
• Negotiation
• Presentation skills
• Problem solving
• Relationship building

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.

Skills
Throughout this program you will develop the following skills:

• Service Leadership
• Business Management
• Decision-making
• Teamwork

Study Abroad Opportunity

• As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position.
• Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals.

This one-year graduate certificate will teach you how to design, test, and implement databases on a variety of operating platforms. You will also learn how to create database computer applications using web and object-oriented languages. This program offers an optional work term(s) for those who meet all academic requirements.

Skills
Throughout this program you will develop the following skills:

• Analyze system requirements for applications
• Perform logical database design
• Program computer applications using programming language
• Develop business applications
• Basic database administration functions, including backup and recovery, as well as network administration
• Web technologies in computer applications+

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Seneca’s Fire Protection Engineering Technician two-year diploma program is a North American standard in providing comprehensive fire prevention education. You can expect to work with advanced equipment under the guidance of professors and industry experts in fire science labs.

Skills
Throughout this program you will develop the following skills:

• General knowledge in major areas of fire protection
• Troubleshooting fire alarms and sprinklers
• Governing codes and standards

Transform yourself from an enthusiastic beginner into a skilled, career-ready professional, prepared to meet the standards of employers throughout the flight services industry. This exclusive two-year diploma program is designed to help you develop job-related skills and knowledge in an experiential learning setting preparing you to perform a variety of functions required by the airline industry.

New for 2021: Seneca has launched the Flights Experiential Hub at Newnham Campus. This state-of-the-art training centre is the first of its kind among Canadian postsecondary institutions. It includes a B737 cabin simulator, an A320 door simulator, a mock airline interior cabin, and an aircraft evacuation slide, all to provide you with real-life learning experiences. While many of the program's courses remain online, they are balanced with opportunities to study on-campus, using authentic airline safety and emergency equipment in semesters two, three and four.

Sustainability: We’ve made a bold commitment to embed principles of sustainability within every business program we offer.

Within the Flight Services – Operations & Cabin Management program, we place a unique focus on how flight attendants are not only ambassadors of their country, but luminaries of their airline, working collaboratively and mindfully towards a reduced environmental footprint.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning

Field Placement
As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

This eight-month Flight Services certificate program is offered in co-operation with major airlines giving you a competitive edge in the airline service industry. In this program, you will develop a diverse range of skills related to safety and emergency procedures, both on the ground and in-flight. You will develop the knowledge, skills and behaviour required to explore a rewarding career in the service-driven aviation industry. You will learn to perform a variety of functions, aircraft safety procedures and essential techniques to deliver an exceptional passenger experience.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• See the industry as a way of life and value lifelong learning

If you are dreaming of participating in the design and creation of the built environment, then this program is for you. In this three-year advanced diploma program, you will study principles of highway, municipal and building design, geotechniques, soil mechanics, building code and develop skills in materials testing and surveying. You will also learn to use many computer software packages such as AutoCAD, MicroSurvey, Civil 3D, ArcGIS and other advanced software packages specific to specializations in building, municipal or transportation. By the end of your program you will work independently and in teams on capstone projects and technical reports which will reflect the culmination of several skills acquired by you during the program.

Skills
Throughout this program you will develop the following skills:

• Highway design
• Municipal and building design
• Building code
• Surveying
• Soils and materials testing

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

In this three-year advanced diploma program you will concentrate on the complexities that are involved in the movement and marketing of products and services internationally. You will build a foundation of general business knowledge and applications. Your learning will focus on the complexities of international trade that includes exporting, importing, international marketing, international finance, negotiation and entrepreneurship. You will also learn how to use industry leading Enterprise Resource Planning (ERP) tools, including SAP and other software.

The program offers a rich and diverse intercultural educational experience. You will learn your craft from faculty with current industry experience in international business. This program is accredited by Forum for International Trade Training (FITT).

Skill
Throughout this program you will develop the following skills:

• Supply chain
• Project management
• Cultural awareness
• Teamwork
• Enterprise Resource Planning (ERP) knowledge

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This three-year advanced diploma program introduces you to a broad background in analog and digital electronics, software development, modern communications and control systems. Topics covered include electronic circuitry, diagnostic techniques, microcontrollers, process control and computer systems and networks, along with digital communications, control systems and mechatronics. During the final year, you will focus on applying the principles you have learned to design and testing electronic projects.

Skills
Throughout this program you will develop the following skills:

• Diagnostic techniques
• Microcontrollers
• Process controls
• Design and testing of electronics projects
• Digital communications
• Control systems
• Mechatronics

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.