Graduate Certificate of Global Hospitality Operations Management

at Seneca College - Newnham Campus Canada

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.

Skills
Throughout this program you will develop the following skills:

• Service Leadership
• Business Management
• Decision-making
• Teamwork

Study Abroad Opportunity

• As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position.
• Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals.

Through this four-year degree program, you will be qualified to develop marketing strategies across traditional and emerging digital media and distribution channels, aspiring towards 360-degree customer engagement with campaigns grounded in marketing analytics. Students will study a range of marketing strategies, and profound expertise in business analytics and marketing insights.

You will also demonstrate an in-depth understanding of how marketing strategy fits into both the micro – and macro – business context.

Skills
Throughout this program you will develop the following skills:

• Creative problem-solving
• Curiosity
• Adaptability
• Resiliency
• Strong communication skills
• Project management

Mandatory Degree Work Term
A work experience that includes at least one term in a formal work environment. The work term(s) may be a paid or unpaid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the work term(s) is required for graduation.  Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for the mandatory degree work term regardless of success in securing a work position.

In this four-year honours bachelor degree, you will learn the critical knowledge and practical skills required for a successful career in information security. You will develop comprehensive knowledge of vulnerability and threat assessment, risk management, data analysis and network and operating system infrastructure. This program focuses on practical applications that solve a variety of technological threats including hackers, malware and data breaches.

Skills
Throughout this program you will develop the following skills:

• Internal and external security needs
• Analysis and implementation of distributed computer systems
• Understanding data communication principles and operation systems
• Understanding security of infrastructure components
• Design and implement secure information acquisition, transmission and storage practices
• Analysis of project and system requirements
• Deployment of security on a variety of platforms
• Project planning and management
• Research methodology
• Technology planning and acquisition

Mandatory Degree Co-op
A work experience that includes at least one term in a formal work environment. In most cases the work term(s) is a paid position that is completed between two academic semesters and requires a minimum of 420 hours of work. Students must be in good standing and meet all identified requirements prior to participating in the work experience. The successful completion of the co-op work term(s) is required for graduation. Eligibility for participation does not guarantee that a work position will be secured. Additional fees are required for those participating in the mandatory co-op stream regardless of success in securing a work position.

Skills
Throughout this program you will develop the following skills:

• Forecast fashion trends
• Build winning marketing tactics
• Foster sustainable practices
• Gain confidence in using math for decision making
• Develop creativity in visual communication
• Strengthen ability to work in a team
• Operate a profitable omni channel retail business

Transform yourself from an enthusiastic beginner into a skilled, career-ready professional, prepared to meet the standards of employers throughout the flight services industry. This exclusive two-year diploma program is designed to help you develop job-related skills and knowledge in an experiential learning setting preparing you to perform a variety of functions required by the airline industry.

New for 2021: Seneca has launched the Flights Experiential Hub at Newnham Campus. This state-of-the-art training centre is the first of its kind among Canadian postsecondary institutions. It includes a B737 cabin simulator, an A320 door simulator, a mock airline interior cabin, and an aircraft evacuation slide, all to provide you with real-life learning experiences. While many of the program's courses remain online, they are balanced with opportunities to study on-campus, using authentic airline safety and emergency equipment in semesters two, three and four.

Sustainability: We’ve made a bold commitment to embed principles of sustainability within every business program we offer.

Within the Flight Services – Operations & Cabin Management program, we place a unique focus on how flight attendants are not only ambassadors of their country, but luminaries of their airline, working collaboratively and mindfully towards a reduced environmental footprint.

Skills
Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics and technology
• See the industry as a way of life and value lifelong learning

Field Placement
As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before accepting a field placement position.

This two-year diploma program will introduce you to modern manufacturing techniques including programming and Computer Assisted Manufacturing (CAM). You will study both theory and practical aspects of modern metal machining and cutting while focusing on programming, advanced manufacturing techniques and interpreting engineering drawings. Upon completion of this program, you may begin an apprenticeship with an employer as a general machinist, tool and die maker, or mould maker.

Graduates of this program work in a range of employment settings in the manufacturing industries; examples include aerospace and defence, automotive, building products, fabricated metal products, machinery, railway and marine and natural resource industries like energy, forestry and mining.

Skills
Throughout this program you will develop the following skills:

• Machining theory and practice
• Prototyping
• Production of mechanical components
• Documentation
• Mechanical problem solving
• Computer and information technology

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

Students who begin their studies in January are not eligible for co-op, and are required to begin their second semester immediately after the first semester.

This two-year diploma program prepares you for a dynamic career in the property and casualty (general) insurance industry in Canada. Offered in cooperation with the Insurance Institute of Canada (IIC), this program is anchored on the fundamental aspects of both business and insurance and was designed with experts from several national insurance firms. Your learning will focus explicitly on brokerage, underwriting and claims.

Skills
Throughout this program you will develop the following skills:

• Communications
• Problem-solving
• Business ethics  

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This eight-month graduate certificate program is delivered by a team of expert faculty members who will advance your knowledge of digital media fundamentals including social media platforms, tools, and techniques. You will learn to create content, develop campaigns and implement social media and digital engagement strategies to help organizations achieve their objectives.

Through hands-on learning, you will learn how social media can be used in an organizational context. This program was developed in close consultation with industry leaders to ensure that you learn what is relevant, applicable across multiple disciplines and currently in demand.

Skills
Throughout this program you will develop the following skills:

• Develop and implementing a comprehensive social media strategy
• Use web data and analytics to optimize marketing processes
• Identify and capitalizing on engagement opportunities to drive business goals 
• Create relevant, engaging visual communications to enhance your brand’s marketing
• Identify ways to reduce marketing costs and improve online engagement

Field Placement
You will benefit from one hundred hours of field placement in a professional setting. This component is critical to your career success and a requirement for graduation.

In this three-year advanced diploma program, you will develop in-depth technical knowledge of financial accounting, cost and managerial accounting, taxation, financial management, auditing and technology applications. 

Skills
Throughout this program you will develop the following skills:

• Sage ERP
• Microsoft Excel
• Microsoft Access database
• Microsoft Dynamics

Optional Co-op
Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters. In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position.

This three-year advanced diploma program provides you with the in-depth understanding of how the increasingly strategic nature of purchasing influences other major functional areas of an organization. The program will help you pursue careers in purchasing, supply chain management, inventory management or logistics.

You will also build a practical understanding of contemporary management theory and learn about tools that are essential to managing the supply base of an organization. Your learning will be enhanced through seminars, plant tours, case analysis and business simulations. Your learning will be further advanced by current and industry expert faculty members.

Skills
Throughout this program you will develop the following skills:

• Supply chain
• Purchasing
• Inventory control and management
• Leadership
• Decision-making
• Ethics
• Strategy formulation
• Project management
• Communication
• Teamwork

Field Placement
Students with the desire and the minimum GPA requirement will have the opportunity to participate in a field placement program to gain practical work experience in the supply chain field.