Diploma in Hospitality and Tourism Management - Restaurant and Service Operations

at Southern Alberta Institute of Technology (SAIT) Canada

Developed with input from industry experts, the Hospitality and Tourism Management program will give you practical hands-on education, ensuring you have the real-world knowledge and skills to achieve success in the workforce.

During this program, you will develop a strong understanding of the hospitality and tourism industries. You will gain knowledge in guest experiences delivery, sales and marketing, service and applied leadership, all complemented by a strong financial management foundation. You will expand your knowledge by choosing a specialization in travel and tourism, entrepreneurship and innovation, hotel and accommodation management, restaurant and service operations, event management, beverage management and more.

Develop qualities that are in high demand for all hospitality and tourism jobs such as communication, problem-solving and interpersonal skills. The industry is fast-paced and requires you to be adaptable, enthusiastic and resilient. If you enjoy keeping busy and working within a team to achieve common goals, then this career is perfect for you.

The program allows you to choose an area of specialization in:

• Hotel and Accommodations
• Restaurant and Service Operations
• Beverage Management
• Travel and Tourism
• Event Management
• Entrepreneurship and Innovation.

Hotels and Accommodation
Gain strong hotel industry knowledge on the interconnectivity of all departments that bring a guest experience to life through two practicum placements with leading hotel partners. You will also gain practical experience in front office management, hotel event planning, hotel revenue management and facilities design.

Gain practical business knowledge in courses blending theory and hands-on learning in the core areas of business including economics, communication and organizational behaviour. Build a career in one of six majors - accounting, financial services, human resource management, management, marketing or supply chain management.

Engage in small classes with active, collaborative coursework, learning from faculty with real business experience. You work in teams to deliver projects, present strategies and meet business goals. You start with a common first year to build core business skills. In year two, you become proficient in your choice of major: Accounting, Financial Services, Human Resource Management, Management, Marketing or Supply Chain Management.

You begin the program with a small business simulation. Then you progress to your final capstone course - a global simulation of an international enterprise where you make all decisions from manufacturing and production to hiring your workforce, determining pricing and promotional strategy and more.

Management
Develop general management skills in project management, international management, human resources and leadership. You graduate ready to launch a career in human resources, administration, 

Start your career in computer programming with hands-on, applied education in full-stack software development. Computer software engineering and development is an in-demand and growing field where you will play a vital role.

Learn from experienced instructors about leading-edge technology and processes to develop computer software, databases and applications in various computer languages. You’ll gain skills and knowledge in software analysis and design, object-oriented programming, web development, database design and programming, software testing, security and deployment, so you drive business value. You will also learn how to support an organization’s applications, websites and data platforms.

Demand for a range of IT professionals will continue as the growth of the IT sector creates more opportunities. Position yourself for a rewarding career supporting critical business operations in the dynamic and ever-evolving tech sector.

Get world-class, hands-on training in petroleum engineering technology. Study all areas of the industry — from exploration and drilling to field operations and economic analysis — and start a successful career in oil and gas production.

In the Petroleum Engineering Technology program, you’ll be trained in all areas of the upstream petroleum industry, including exploration, field operations, drilling, economic analysis and reserves determination.

Organize, manage and access information as a library technician, information specialist or records management technician through this extensive program covering cataloguing, classification, public relations, web design and more.

Information resourcing is a high-tech adventure and a sought after skill. Various industries need employees with people skills to organize, access and manage the expanding volume of information in today’s world.

Library Information Technology students gain proficiency in every area of library operations, from database searching, library network technology, cataloguing and classification to public relations, web design and records management. 

Prepare to make your mark in the business world with the industry-recognized Bachelor of Business Administration (BBA) degree.
Engage in small classes with active, collaborative coursework while learning from faculty with real business experience. Work in teams to deliver projects, present strategies and meet business goals.

You'll begin the program with a common first year to build core business skills, then in year two, choose from one of six majors:

• Accounting
• Financial Services
• Human Resource (HR) Management
• Management
• Marketing
• Supply Chain Management

Human Resource (HR) Management: graduate ready to add strategic value to organizations in recruitment, compensation, employee training and development, change management and navigating diversity. In this Human Resources Institute of Alberta (HRIA)-accredited program, you are exempt from writing the national exam for your Certified Professional in Human Resources (CPHR) designation.

The reuse of treated wastewater has become a sustainable option for minimizing water scarcity problems. Learn the skills needed for a rewarding career in municipal and industrial water/wastewater systems.

Graduates will develop a working knowledge and skills related to treatment technologies and water/wastewater systems operations including related laboratory analytics. Through in-class learning and recognized work experience they will be prepared to write industry required certification exams including the 4th class power engineering and water/wastewater treatment.

Graduates of the program will possess the following proficiencies:

• Perform water analysis tasks to support plant water quality targets
• Analyze current and past data to support plant performance decisions
• Apply knowledge of water/wastewater system processes including pressure vessels and power generating equipment to achieve performance requirements
• Perform basic preventative maintenance tasks
• Apply fundamental knowledge of chemistry and biology to maintain process performance
• Operate according to all applicable regulatory guidelines
• Collaborate with stakeholders to achieve optimum process performance
• Control water/wastewater collection and distribution systems
• Run high-pressure boiler and steam systems

Start a career as an infrastructure architect or IT consultant and help companies bridge the gap between their IT and business teams through courses in network and server infrastructure, mobility and cloud solutions and IT business an

Companies are looking for employees who can bridge the gap between their technical and business teams. The program’s technical focus is server and network system management using Microsoft, Cisco and open source technologies. By developing project management methodologies, effective communication and leadership skills, you will develop strategies to provide quality solutions that illustrate the business relevance in the technical solution.

The mandatory eight-week practicum provides the applied learning experience that is essential for success in the industry. Upon completion of the program, you will be prepared to successfully challenge the MCSE, CCNA and ITIL Foundations certification exams.

The Civil Engineering Technology program uses math, science and technical communication skills to design and manage the construction of buildings, roads, bridges and other infrastructure projects.

The program will prepare you to become a civil engineering design and construction professional. You will receive courses in math, construction management, structural design, geotechnical engineering, material science, urban services, water resources, transportation infrastructure and technical communications.

In the labs, you will build a house, explore the strength of building materials, mix and test concrete and asphalt samples, and discover the importance of soil mechanics to building projects. In class, the program combines theoretical training, applied skills and laptop delivery modules.

This diploma program is two years in length, consisting of four 15-week semesters. The first two semesters are common to all students in the program. In the fourth semester, you will have the ability to specialize in Construction Management or Municipal Engineering. If an option is oversubscribed, selection is based on the first-year cumulative grade point average.

This program accepts students into the first semester in September as well as January. Students starting in the fall will study for two semesters per year with a summer break in between. Students starting in the winter semester will study for four consecutive semesters with a one or two-week break between semesters.

Create solutions for global and local water issues with a career in water management. This program will prepare you for various roles such as water management specialist, water quality technician, watershed planner, flood planning technologist or junior hydrologist.

As a graduate of the Integrated Water Management diploma program, you'll recognize the role of total water management in identifying local solutions for global water issues. You'll demonstrate knowledge of the complex elements, interfaces and approaches considered in supporting practical integrated water management.

As a student, you will acquire specialized applied knowledge and market-sought skills developed through a work-integrated capstone research project in either water environmental technologies or advanced industry applications.

Students will have an understanding of following fundamentals upon completion of the program: 

• Water fundamentals: Describe fundamental concepts of integrated water management. 
• Policies and regulations: demonstrate how policies, frameworks and regulatory processes influence decision making in water management.
• Water cycle monitoring: explain water quality, quantity, availability and how they inform decision-making across sectors.
• Plan development: support the development of an integrated water management plan.
• Water management influences: identify influences on water management including economic, environmental, health, human interaction, climate change, extreme events, policy and others.
• Processes and forecasting: incorporate interdisciplinary scienace in determining and forecasting how water moves through a watershed and a water management system.
• Watershed risks: predict risks to watershed resiliency (economic, social and climate).
• Data: manage data acquisition, organization, formatting and reporting
• Infrastructure: plan, install, operate and maintain field equipment for hydrometric monitoring and related environmental variables.
• Global drivers: differentiate global climate, geopolitical and economic drivers of water management.