Diploma in Tourism and Hospitality Management

at Sprott Shaw College - Victoria College Campus Canada

The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

Learning Objectives
Business Administration Management graduates are able to:

• Develop strategic business plans
• Manage various digital marketing channels such as social media
• Develop and manage project plans
• Devise and execute effective negotiation strategies and sales presentations
• Perform accounting activities and analyze financial statements
• Evaluate return on investment for business operations or marketing activities
• Use SEO and web analytics to improve profitability
• Productively use MS Office including Word, Excel and Access
• Communicate effectively using various communication channels

The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

Learning Objectives
Business Administration Management graduates are able to:

• Develop strategic business plans
• Manage various digital marketing channels such as social media
• Develop and manage project plans
• Devise and execute effective negotiation strategies and sales presentations
• Perform accounting activities and analyze financial statements
• Evaluate return on investment for business operations or marketing activities
• Use SEO and web analytics to improve profitability
• Productively use MS Office including Word, Excel and Access
• Communicate effectively using various communication channels

This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum.

Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development.

Graduates are eligible to apply for an Early Childhood Educator license from the Ministry for Children and Family Development.
This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

Sprott Shaw is a member of Early Childhood Educators of British Columbia (ECEBC).

Learning Objectives
At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:

• Cultural, economic, and generational influences on development
• Main categories and methods of observational recording
• Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
• Development of partnerships with parents, colleagues, and other service providers
• Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
• Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development.
• Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
• Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
• The use of concepts and activities from LEAP BC 2010
• Resource Booklet and recognizing movement categories and motor skills
• Creativity and open-ended, process-oriented creative art activities and experiences
• Verbal and non-verbal communication skills and techniques.
• Design newsletters and communication tools for parents, children and staff
• Signs and symptoms of common communicable childhood illnesses
• Goal setting, note-taking, problem-solving, and teamwork
• Interview techniques and creating an employment package

This program gives the student the skills and occupational competencies necessary in the industry today based upon the Ministry for Children and Family Development approved curriculum.

The diploma program provides the content of the Basic program in addition to Infant & Toddler development, and Children with Exceptionalities, involving working with children who require extra support in childcare settings.
Students in this program will develop a broad range of skills through the study and practice of certified courses in order to develop and lead daily age-appropriate activities for children aimed to help promote social, emotional, physical, cognitive and early literacy development. Students learn to observe children and communicate professionally, when appropriate, children’s progress and/or needs with parents, other staff members and individuals involved with the child’s development.

Graduates are eligible to apply for an Early Childhood Educator license from the Ministry for Children and Family Development.
This program includes practicum placement. This experience within a workplace enables Instructional staff to observe the student in a practice situation while providing the student with the opportunity to gain direct exposure to the chosen career field.

Sprott Shaw is a member of Early Childhood Educators of British Columbia (ECEBC).

Learning Objectives
At the end of this program the student will have developed a broad range of skills through the application and understanding of the following learning outcomes:

• Cultural, economic, and generational influences on development
• Main categories and methods of observational recording
• Current licensing and registration regulations, development of policies and procedures, floor plans, and childcare center design
• Development of partnerships with parents, colleagues, and other service providers
• Positive contemporary child guidance practices, causes and characteristics of inappropriate behaviour
• Planning and implementing comprehensive program plans, focusing on social, emotional, cognitive, physical, language and cultural development.
• Activities to facilitate diversity and multi-cultural experiences and concepts to enhance the curriculum
• Creating a positive learning environment that includes fun and engaging music and movement activities, enhancing other learning such as language and language skills
• The use of concepts and activities from LEAP BC 2010
• Resource Booklet and recognizing movement categories and motor skills
• Creativity and open-ended, process-oriented creative art activities and experiences
• Verbal and non-verbal communication skills and techniques.
• Design newsletters and communication tools for parents, children and staff
• Signs and symptoms of common communicable childhood illnesses
• Goal setting, note-taking, problem-solving, and teamwork
• Interview techniques and creating an employment package

The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium-sized businesses or providing departmental support in larger organizations.

Learning Objectives
Business Administration Management graduates are able to:

• Develop strategic business plans
• Manage various digital marketing channels such as social media
• Develop and manage project plans
• Devise and execute effective negotiation strategies and sales presentations
• Perform accounting activities and analyze financial statements
• Evaluate return on investment for business operations or marketing activities
• Use SEO and web analytics to improve profitability
• Productively use MS Office including Word, Excel and Access
• Communicate effectively using various communication channels

The Sprott Shaw College Business Administration Management diploma program provides a foundational understanding of business operations which equips graduates to manage activities in a wide variety of industries. Many graduates find opportunities directing small and medium sized businesses or providing departmental support in larger organizations.

Learning Objectives
Business Administration Management graduates are able to:

• Develop strategic business plans
• Manage various digital marketing channels such as social media
• Develop and manage project plans
• Devise and execute effective negotiation strategies and sales presentations
• Perform accounting activities and analyse financial statements
• Evaluate return on investment for business operations or marketing activities
• Use SEO and web analytics to improve profitability
• Productively use MS Office including Word, Excel and Access
• Communicate effectively using various communication channels

This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation.

The Tourism / Hospitality Management Program prepares students for entry-level designation management positions with opportunities to work in areas related to: Food and Beverage Management; Marketing; Front Office Procedures: Transportation; Tours and Ticketing.

Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification.

Learning Objectives

• Demonstrate leadership competencies
• Provide responsible and professional hospitality services
• Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
• Analyze emerging hospitality industry trends and innovations
• Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
• Describe the scope of the tourism industry
• Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
• Apply the principles and practices of guest and customer services
• Productively use industry software including SABRE
• Communicate effectively using various communication channels

Learning Objectives
Graduates from this program are able to:

• Assess the impact of various economic, legal, cultural, geographical and political systems on domestic and international business
• Conduct business in compliance with relevant national and international law, legislation, policies, and regulations
• Apply computer skills and knowledge to support business functions
• Apply the importing and exporting functions used in business in the context of domestic and international trade
• Collect, process, and interpret data used to support business
• Adapt business concepts and processes for diverse populations and using culturally appropriate methods
• Assess the contribution of individual and team assignments involving diverse memberships
• Develop international marketing, financial and human resource strategies
• Apply financial knowledge and skills to the business operations
• Develop strategies to utilize domestic and foreign government programs, policies, and agencies to facilitate international trade
• Discuss the business advantages of multilingualism in regard to doing business in a global environment

This program includes a Co-op placement. This placement enables the student to gain first-hand paid experience in the chosen career field while enabling Instructional staff to observe the student in a practice situation. Please note successful completion of the Co-op is required for graduation

Business Administration Sales & Digital Marketing graduates can manage the marketing activities for a wide range of businesses and organizations and can also be employed by advertising, digital and public relations agencies.

Learning Objectives

• Develop strategic marketing plans
• Conduct primary and secondary market research
• Manage various digital marketing channels such as social media
• Evaluate return on investment for various marketing media
• Use Search Engine Optimization and web analytics to improve profitability
• Devise and execute effective sales presentations and negotiation strategies
• Perform accounting activities and analyze financial statements
• Productively use MS Office including Word and Excel
• Communicate effectively using various communication channels

The Advanced Business Management with Co-op diploma is the ideal way for you to venture into the world of business, network with classmates from around the world, satisfy your intellectual curiosity and add some edge and flair into your academic credentials. Moreover, the co-op term of the program provides graduates with a unique portal into the world of Canadian and global business. This diploma also offers you the option of applying for the Certificate of Supervisory Management with the Canadian Institute of Management.

Learning Objectives
Upon graduation, students will be able to:

• Develop a critical perspective on the world of business
• Acquaint yourself with, or fine-tune your understanding of, management fundamentals
• Sharpen your knowledge and practical command of diverse types of business management
• Enhance presentation skills in a business context
• Read contract law cases and discuss the basics of contract law
• Understand managerial accounting and its relevance to your management practice
• Discuss and observe how marketing functions in the modern economy
• Familiarize yourself with key concepts of economics and their application to the economy
• Draw connections between management, business communication law, managerial accounting, marketing and economics

Co-op- Optional

Advanced Business Management with Co-op was reviewed and approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.