Certificate in Medical Transcriptionist

at Vancouver Community College - Downtown Campus Canada

The Early Childhood Care and Education Diploma includes three components: the Basic ECCE, and the integrated Post-Basic Infant Toddler and Special Needs. Each course in the post-basic ECCE program will cover integrated competencies from both specialty areas (Infant Toddler and Special Needs), which will result in an advanced level of professional competence for graduates of the program.

This program provides graduates with an enriched and comprehensive knowledge of typical and atypical child development and inclusive practices in working with children from age 0 to 6. 

Get a comprehensive understanding of business practices in the hospitality industry. Learn to manage guest services for hotels, cruise ships, convention centres, and fine dining establishments.

What you will learn

• Top hospitality business and management practices
• Planning, design, and implementation of hospitality initiatives
• Business and community impact evaluation
• Financial and operations management
• Research and statistical analysis
• E-business and social media marketing
• Current events and change management
• Effective communication in the local, national, and global hospitality market
• Formal and informal meeting procedures
• Labour relations, ethics, and hospitality-related law
• Cultural diversity in British Columbia and Canada
• Community leadership and issue resolution
• Entrepreneurship

What to expect

• Lectures, seminars, and group discussions
• Oral presentations
• Reflective writing
• Research papers and case studies
• Individual and group projects
• Computer simulations
• Quizzes
• Homework
• Final exams

Students who graduate from the program will be able to: 

• Design, implement, maintain, and monitor a networked virtual environment using Windows and Linux operating systems
• Implement IT system security 
• Operate and maintain IT system performance and security
• Identify vulnerabilities of a computer network infrastructure
• Investigate cyber events and digital evidence and engage in computer forensic investigation
• Collect and evaluate cybersecurity information for operations planning
• Conduct tests and perform security and quality controls
• Assess physical and technical security risks/threats to data, software and hardware
• Develop policies, procedures and back up plans to minimize the effects of security breaches

Develop professional skills for artisanal bread and pastry production including foundational baking, gluten-free, savoury, and international products.

What you will learn

• Health, sanitation, and safety
• Use of bakery equipment including scales, mixers, proofers, and ovens
• Knife skills
• Theoretical baking principles and processes
• Ingredients and methodology
• Biscuits and muffins
• Pie dough and straight dough
• Aeration and emulsification
• Cookies, pies, tarts
• Croissant, Danish, and puff dough lamination
• Cakes, cookies, sponges
• Buttercreams, glazes, ganaches
• Dessert plating and presentation
• Composition, use of colours and textures
• Pastries, slices, and squares
• Quickbreads and loaf cakes
• Deep-fat frying
• Yeast doughnuts, cake doughnuts, French crullers
• Fermentation, leavening, gluten development
• Wild yeast, sourdough starters, biga, poolish
• Hearth baking
• Grains and flours
• Shaping and molding
• Mixing and portioning
• Gluten-free baking and ingredients
• Meat and vegetable pies
• Sausage rolls, Cornish pasties, calzones
• Asian buns and tarts
• Pita breads and flatbreads
• Sandwiches
• Consistency and accuracy
• Environmental conditions
• Daily production planning
• Standard math functions
• Retail bakeshop management
• Professional etiquette and personal hygiene
• Troubleshooting and problem solving
• Ingredient and equipment suppliers
• Merchandising, inventory, and cost control
• Waste management
• Catering
• Effective communication

What to expect

• Eleven months of full-time study over four terms:    
• Introduction to Baking
  • Applied Baking
  • Artisan Baking
  • Capstone
• Classes Monday to Friday 7 a.m. - 12:30 p.m. (subject to change)
• Purchase of textbooks and baking tools (available at the VCC Bookstore)
• Purchase of closed-top, non-slip footwear
• A fully operational kitchen and bakeshop environment
• Direct instruction
• Interactive instruction
• Demonstrations
• Problem-solving
• Cooperative learning
• Active participation
• Self-directed learning
• Three weeks of industry work experience
• Capstone project
• Opportunity to take exams for ITA Level 1 certification

Learn top strategies and processes for planning, executing, and monitoring projects in a Canadian business environment. Understand the difference between Agile and Waterfall project management, and know how to plan to get a PMI® Project Management Professional (PMP)®, Certified Associate in Project Management (CAPM)®, and other project management designations.

What you will learn
Upon successful completion of the program, graduates will be able to:

• Apply strategies and processes in initiating, planning, executing, monitoring and controlling, and closing projects.
• Manage risks to reduce project uncertainties.
• Demonstrate project management skills to optimize project outcomes.
• Adapt project management approaches to meet the specific needs of organizations.
• Apply strategies for managing stakeholders’ needs and expectations throughout the project lifecycle.
• Construct comprehensive project plans that address the goals and objectives of organizations.
• Apply critical thinking and problem-solving techniques to make sound business management decisions and recommendations.
• Implement effective communication plans to ensure project success.
• Utilize change management strategies to support project implementation.
•  Demonstrate ethical and professional behaviours as a project team member.
• Communicate and contribute as a project team member to the overall success of projects.
• Apply reflective practices to identify professional development opportunities and enhance lifelong learning.

Get full theoretical knowledge and practical training in hair design including cutting, colouring, styling, and overall salon management while serving real clients at VCC's state-of-the-art salon and spa.

What you will learn
Graduates of this program will be able to:

• Perform all duties of a hairstylist in accordance with industry health and safety standards related to hygiene, sanitation and disinfection practices.
• Use and maintain tools and equipment according to industry standards.
• Demonstrate professional behavior and communication skills with clients and co-workers.
• Identify the structure and functions of the skin and the hair and recognize possible disease and disorders
• Perform shampooing, conditioning and scalp massaging services using the correct manipulations and professional haircare products.
• Demonstrate elevated and non-elevated haircuts using a variety of tools and techniques.
• Perform wet and dry hair styling using a variety of styling techniques, products and tools.
• Apply the fundamentals of preparing and applying professional colour and lightening products using specific applications and techniques.
• Demonstrate permanent wave procedures using a variety of tools and techniques.
• Describe the types and purposes of hair extensions, wigs and hairpieces.
• Apply fundamental business management knowledge and skills needed to operate a hair salon.

What to expect

• The Hairstylist Certificate program is designed to meet the training needs of the Industry and the required training objectives established by the Industry Training Authority (ITA). The Hairstylist program provides a wide range of student learning opportunities in the classroom, salon and workplace settings. Students will gain hands-on practical experience working with clients in the VCC Salon and Spa. Industry work experience provides students with additional opportunities to apply their knowledge and technical skills in a workplace setting. Classroom instruction is designed for students to develop theoretical knowledge and practical skills which will be applied for success in the VCC Salon and Spa.
• Active student learning and participation is emphasized throughout the program to promote the development of knowledge, technical skills and professional behaviour required for success in the industry. Lectures, demonstrations, group work, peer assessment, reflective journaling, and project based learning strategies are used throughout the program to promote student leaning.

Advance your Computer Aided Drafting (CAD) and Building Information Modelling (BIM) skills for work in engineering firms, architecture firms, development companies, government, or private industry.

What you will learn
To obtain the CAD and BIM Technician diploma, students must complete Terms 2 and 3 (8 months) of a drafting specialty other than their original certificate. For program information, see:

• Architectural Technician Certificate
• Civil/Structural Technician Certificate
• Mechanical Engineering
• Steel Detailing Technician Certificate

CAD and BIM Technician diploma students also learn:

• Advanced methods in technical drafting software: AutoCAD, Autodesk Revit Structure, Autodesk Civil 3D, Autodesk Navisworks, and Tekla Structures
• Integrated Design Process (IDP)
• Waste reduction and efficiency
• Design team workflow and operations
• Design team collaboration and communication
• Integration of CAD models
• Communication and collaboration
• Personal reflection and critical thinking
• Portfolio development

What you will learn
This program is designed for individuals who wish to obtain employment in the Information Technology Industry as Mobile Applications Programmer, Computer Programmer, and Network Administrator.

• Upon completion of this program, graduates will be able to:
• Design, install and manage local area networks
• Develop and design computer programs in various programming languages
• Develop and design interactive web pages with multimedia components
• Design and develop interactive mobile application for mobile devices
• Install and configure computer hardware and software
• Perform systems analysis and design
• Program apps for mobile devices
• Provide end-user technical support services
• Troubleshoot and repair hardware problems

What to expect

• This program is delivered face-to-face and in blended learning modes.  Instructional strategies include classroom lectures, demonstrations, group discussions, computer lab and hands-on practical work.

Advance your Computer Aided Drafting (CAD) and Building Information Modelling (BIM) skills for work in engineering firms, architecture firms, development companies, government, or private industry.

What you will learn
To obtain the CAD and BIM Technician diploma, students must complete Terms 2 and 3 (8 months) of a drafting specialty other than their original certificate. For program information, see:

• Architectural Technician Certificate
• Civil/Structural Technician Certificate
• Mechanical Engineering
• Steel Detailing Technician Certificate

CAD and BIM Technician diploma students also learn:

• Advanced methods in technical drafting software: AutoCAD, Autodesk Revit Structure, Autodesk Civil 3D, Autodesk Navisworks, and Tekla Structures
• Integrated Design Process (IDP)
• Waste reduction and efficiency
• Design team workflow and operations
• Design team collaboration and communication
• Integration of CAD models
• Communication and collaboration
• Personal reflection and critical thinking
• Portfolio development

This program provides students with a solid foundation in business management in the first year of the program and an opportunity for more advanced, specialized study in marketing technology in the second year. Students will learn to use the latest marketing software to analyse data and configure applications used in digital marketing and customer relationship management. Students will have hands-on training on customer relationship management (CRM) software platforms, and develop a set of job-ready skills in the CRM courses and be prepared to write CRM administrator certification exams upon graduation.