Associate in Applied Science - Administrative Office Management

at MSM Group - Spokane Community College USA

The invasive cardiovascular technologist is a health care professional who, through the use of specific high-technology equipment and at the direction of a qualified physician, performs procedures on patients leading to the diagnosis and treatment of congenital and acquired heart disease, and peripheral vascular disease.

As a member of the cardiac catheterization team, the cardiovascular technologist is a surgical scrub assistant, monitors the patient's condition and operates other "CATH Lab." equipment.

The most important "CATH Lab" studies are coronary angiography, percutaneous coronary intervention (where stents, balloons, plaque removal devices, and other treatments to restore blood flow are deployed), right heart catheterization (where blood flow measurements are made), electrophysiology (where irregular heartbeats are created, studied and treated) and pacemaker implantations.

Learning Outcomes

• Demonstrate collaboration and effective communication among all health care team members in the delivery of cardiac care in all patient settings.
• Analyze information and research and apply it in the health care setting.
• Apply the principles of cultural awareness formulating appropriate modifications to health care plans to accommodate cultural differences.
• Design and implement appropriate treatment plans in all healthcare settings where cardiac care is delivered.
• Apply advanced cardiac care competencies in all health care settings.

The Machinist/CNC Technology program is designed to provide students with the skills necessary to gain employment in the manufacturing industry. The first year of the program will focus on skills used in a modern machine shop: machine shop math, blueprint reading, and conventional machine tool theory and lab. The last year offers advanced conventional machining and specialized training in CNC theory with introduction to CAD/CAM and procedures in quality control.

Each required course for graduation must be completed with a grade of 2.0 or higher before proceeding to the next quarter.

Learning Outcomes

• Operate a variety of CNC machines.
• Set up tooling for CNC machining operations.
• Perform quality control functions to ensure part compliance with required specification.
• Interpret blueprints.
• Possess knowledge of their role as an employee and factors that are critical to the company’s success.

This program prepares individuals for employment in medical offices. Spokane is a major regional center for medical care offering many opportunities for employment. Positions are available in medical clinics, medical insurance companies private physician’s offices, and many other healthcare settings.

Students completing the Medical Office Specialist degree also earn the medical Clerical Certificate and the Medical Reception Certificate, which are embedded in the degree.

Completion of two courses (MSEC 120 and MSEC 121) within the Medical Office Specialist degree allow students to earn and apply for the Peace Studies Certificate at SCC.

Learning Outcomes

• Receive patients and visitors.
• Appropriately manage telephone and electronic communications.
• Schedule appointments and procedures including office, diagnostic, and surgical procedures.
• Apply legal and ethical standards.
• Develop keyboarding skills and use of computer applications.
• Create and maintain patient records.
• File, rebill, and troubleshoot insurance claims for the medical office to include government, PPO, and HMO insurance.
• Code using CPT and ICD-10-CM coding systems.
• Perform typical medical office financial activities using applicable software.
• Correlate knowledge of general anatomy and medical terminology to perform administrative medical assistant duties, as above.

The CAD Design and Drafting program prepares students with the skills necessary for drafting and design using both CAD drafting and solid modeling techniques. The course of study prepares students to work in a wide range of engineering disciplines, including engineering teams for large and small manufacturing firms, consulting engineering firms, testing, and research companies to gain employment as computer-aided drafters and engineering designers.

Students not only learn to draft using CAD and solid modeling techniques, but also get “hands-on” practical experience in 3D printing, engineering design projects, and by learning fabrication processes used in industry. Coursework includes a balance of basic skills in math and communications, as well as a practical application of relevant computer-assisted drafting skills in several engineering disciplines, including mechanical, civil and structural engineering; mechanical design in building systems; electrical and fluid power schematics; and fabrication/piping drafting.

Learning Outcomes

• Use the systems, symbols, language and mechanics of the drafting field.
• Skillfully apply computers and engineering office software for documentation, communication, design, and drafting.
• Identify, solve, and apply engineering calculations relevant to a full drafting and design project.
• Work productively in a team environment and/or as an independent drafter/designer when required.
• Work with the sense of responsibility and accuracy required in the field of engineering design and drafting.
• Develop individual and full sets of drafting projects including shop drawings, assembly drawings, schematics, and construction plans using 2-D CAD and 3-D CAD solid modeling.
• Create accurate solid model computer files to transfer to rapid prototypes, CNC use, shop drawings, or engineering designs.
• Identify and select appropriate materials and processing of materials used in industry for a design project.
• Demonstrate basic shop practices in woods, metals, plastics, and composites, including machining, fabrication/welding, assembly and testing for design prototypes.
• Demonstrate global awareness of the impact of efficiency, effectiveness, cost, and sustainability in design.

The Business Software Specialist degree is a two-year program with classes offered online or on-campus. This program combines training in information processing systems and office administration to give students the diversified training and background needed to hold positions of responsibility in business offices. Upon completion students will be prepared for administrative positions that require advanced spreadsheet, database, presentation, and project management software. This program provides students with one or more of the following additional areas: basic computer hardware troubleshooting, online collaboration, MOS certification, or basic network administration.

Learning Outcomes

• Acquire comprehensive knowledge of and ability to use Microsoft Word, Excel, Access, PowerPoint, Project, and Outlook software.
• Handle multiple deadlines and priorities in an office setting.
• Think critically and act logically to evaluate situations, solve problems, and make decisions.
• Handle a variety of internal and external business forms and understand their purpose.
• Compile and analyze data, prepare concise reports and presentations, use information processing technology and software.
• Demonstrate organizational, planning, and project management skills.
• Exhibit management initiative, dependability, and flexibility; follow directions; and take pride in quality work.
• Appreciate the scope of business operations and economics systems.
• Organize and plan office work and exercise leadership skills that make the employee a successful member of a dynamic team.
• Operate a variety of business machines, including computers, copy machines and scanners, transcribing equipment, facsimiles, printers, telephones, and calculating machines.
• Acquire a technical overview of office information systems, basic computer hardware, and network administration.

This AAS degree program is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (www.cahiim.org) and prepares students for employment in maintaining and processing health information in hospitals, nursing facilities, ambulatory care clinics and health insurance agencies. Training in a realistic work environment include managing computer databases, coding and abstracting clinical data, quality control management of information, health-related legal principles and policies, and knowledge of the Health Insurance Portability and Accountability Act (HIPAA) and HITECH Act regulations. Upon completion of the program, students are eligible to take the Registered Health Information Technician (RHIT) certification exam offered by the American Health Information Management Association (AHIMA).

Learning Outcomes

• Abstract and process data from patient records using a variety of computer programs.
• Collect, tabulate, compute and prepare statistical reports for use by the medical staff, administration, governing board and authorized agencies.
• Code clinical data for reimbursement, research and other reporting purposes.
• Perform review of health information for patient care evaluation, quality improvement, and utilization management.
• Operate and evaluate various electronic health record (EHR) systems.
• Apply legal principles, policies, regulations and standards for the control, release and use of health information.
• Utilize computers to compile data, process information for prospective payment systems (PPS) and perform information processing.

The objective of this program is to permit the student maximum flexibility in designing a two-year program of study in business. The student may specialize in a particular area of business such as marketing, management, project management or entrepreneurship; or select courses that provide a general exposure to several areas of business.

The AAS in Business curriculum serves the student by offering modalities for most every course within the degree path for student convenience.

All students graduating from this program must have a minimum grade of 2.0 on each of the Management, Accounting, Economics, and Business required courses. Students must also have a minimum 2.0 cumulative grade point average on all required courses in the program.

Learning Outcomes

• Understand the nature of operations, ownership, marketing, business environmental factors, ethics, human resources, finances, regulations, research methodology, and decision-making processes of business.
• Understand realistic mathematical problems relating to the various segments of today's business world.
• Use desk-top calculators efficiently and demonstrate computer user skills including Internet applications.
• Understand the theory of occupation behavior, the basis of human motivation, cultural diversity, organizational structure, and the leader/manager's role in developing a sound behavioral climate in the business organization.
• Communicate effectively--verbal and written--in order to function in the world of work.
• Emphasize skills in one or more areas of business as well as possess "generalist" skills.
• Participate in a supervised volunteer community service experience.
• Understand international business concepts.

The Fire Science Technology program is designed to prepare students for entry-level careers as firefighters for municipal, industrial, state, and federal fire departments. The primary mission of the Fire Science Technology program is the identification and mitigation of emergencies in order to preserve life and property.

Program Requirements: admittance to the Fire Science Lab classes requires the student's age to be at least 18 or with the instructor's permission. All students are required to carry student accident insurance throughout their enrollment in the Fire Science program.  A 2.0 grade or better must be maintained in all courses required for a degree.

Learning Outcomes

• Have a well–rounded technical background for entry into fire service or rescue related fields.
• Apply knowledge and skill to a successful entrance into the fire service.   

Handle basic Fire, Rescue, and EMS duties.
The duties of the firefighter include, but are not limited to, extinguishing and controlling fires, performing rescue and evacuation work incidental to fire control, accidents, natural disasters, and other incidents where human life is threatened. Firefighters also render emergency aid to those in need. The responsibilities of fire prevention, inspection, and public relation programs aimed at reducing death and property loss are also undertaken.

The Automotive Technology program prepares students for employment in many areas of the automotive field including dealerships, independent garages, fleet shops, service stations, and specialty shops which cover areas such as tune-ups and brakes. Students may enter the program only in the first quarter. The one-year certificate requires completion of any three quarters of the Automotive Technology program and the four related classes identified in footnote 1. This flexible schedule also enables students to receive short-term certificates while pursuing their degree. Students must complete all courses with a 2.0 grade or better before advancing to subsequent quarters.

Learning Outcomes

• Describe how an automotive heating, ventilation, and air-conditions system works.
• Discuss the refrigerants used and their impact on the environment.
• Explain airflow management and sensors and actuators used.
• Comprehend the refrigerant recycle importance and effects on the environment.
• Discuss engine constructions, energy and power of an engine.
• Discuss compression ratio, torque and horsepower.
• Discuss synthetic engine oils and their advantages.
• Discuss hybrids engine precautions.
• Learn theory and principles of computerized engine controls, automotive exhaust emissions, and fuel injection and ignition systems.
• Working knowledge of the brake system and component identification.
• Basic knowledge of the diagnostic process of the brak system.
• Working knowledge of the suspension system and component identification.
• Working knowledge of the alignment equipment and basic adjustments.
• Principles of late model automatic transmissions, transaxles and sub-assemblies.
• Operation of automotive manual transmissions and transaxles, differential, transfer case, drive line, and constant velocity joints.

Vascular Technology is an Allied Health profession in which practitioners perform diagnostic and monitoring procedures using sound waves. The vascular sonographer performs examinations at the request or direction of a physician. Through subjective sampling and/or recording, the vascular sonographer proceeds with the examination to create an easily definable foundation of data from which a correct anatomic and physiologic diagnosis may be established for each patient.

The various types of ultrasound imaging equipment require a highly skilled sonographer to obtain the imaging information or other data required. The vascular sonographer must obtain appropriate history, physical findings, and pertinent laboratory data to adapt the imaging techniques to obtain comprehensive and diagnostic information.

Learning Outcomes

• Perform high quality vascular tests on patients, while tailoring the examinations to bring out abnormalities present.
• Develop skill in performing indirect and direct vascular imaging and Doppler assessment in all areas of the body.
• Quantitate, subjectively evaluate, and interpret data collected to assist the physician in arriving at a diagnosis.
• Develop clinical understanding of the anatomy, physiology, pathology, diagnosis, and treatment of the major vascular diseases and disorders.
• Communicate effectively in a professional manner with physicians, patients, and members of the healthcare team.