Associate in Applied Science - Business

at MSM Group - Spokane Community College USA

The Marketing program is designed for students who want to specialize in fields involved with the distribution of goods and services from producer to consumer. Students take core business courses followed by marketing specialty courses such as marketing, retailing, advertising and international business. Students are also required to gain work experience as part of the program. There is opportunity for teamwork and leadership experience through participation in college DECA, international management and marketing organization.

All students graduating from this program must have a minimum grade of 2.0 on each of the management; accounting; economics; and general business required courses. Students must also have a 2.0 cumulative grade point average on all required courses in the program.

Learning Outcomes

• Understand the position of contemporary marketing within the economy and recognize how it fits into the global economy and the world of e-commerce.
• Analyze strategies and tactics to develop a balanced marketing mix to reach targeted market groups in both the consumer and business to business sectors in order to create satisfied customers.
• Analyze and understand the elements of the marketing mix, which includes having the right products/services in the right place at the right price with proper promotion to position a product/service to reach the targeted groups.
• Understand how the functions of marketing (buying, selling, transporting, storing, standardization and grading, financing, risk taking, marketing research) support the marketing mix.
• Understand and appreciate how outside environmental forces (technology, political legal, competition, social cultural, economic) influence changes in a firm’s marketing mix.
• Understand the need for market information systems, understand consumer/buyer behavior and market segmentation.
• Understand the need to support marketing goals with management skills, communication skills, human relation skills, and ethical behavior.

Electrical maintenance and automation technicians are responsible for the maintenance, testing, repair, and/or replacement of the electrical systems and controls found in modern industrial plants and large commercial buildings.

As the electrical systems become more sophisticated, so must the skills of the electrical maintenance and automation technician. By mixing the theoretical with practical hands-on lab experiences using modern up-to-date industrial equipment and techniques, the student will be prepared for a challenging career in electrical maintenance.

Students are offered several options within the Electrical Maintenance and Automation program. They may choose to complete an AAS degree with specialized training in one of the following areas: Electrical Maintenance and Automation or Power Systems Maintenance. Electrical Trainee or Electrical Sales option certificates also are offered.
Students must maintain a 2.0 GPA in each course of the major discipline before advancing to the subsequent quarter. Students not meeting this minimum are required to repeat the deficient course before progressing.

Learning Outcomes

• Electrical Maintenance and Automation
• Understand the inherent dangers of and be able to work safely around electricity.
• Be familiar with electrical theory, electrical terms, and electrical circuits (AC & DC).
• Be able to identify common electrical materials, parts, and components.
• Understand the theory, operation and maintenance of AC & DC generators and motors.
• Know basic electronic theory and components and be able to wire, program, and maintain solid state motor controls (Variable Frequency Drives).
• Be able to design, sire and troubleshoot conventional motor control circuits.
• Understand the components and be able to design, program, wire, troubleshoot, and maintain Programmable Logic Controllers.
• Demonstrate proper transformer connections and understand the operation of industrial lighting.
• Able to perform electrical conduit bending using trigonometric calculations.
• Understand and apply the fundamentals of the National Electric Code.

Radiologic technologists are an integral part of the allied health team of healthcare workers providing patient care. Their primary duties include producing radiographic examinations that aid the physicians in diagnosing diseases and/or injuries. The radiologic technologist performs examinations at the request of a physician.

The technologist’s primary role is obtaining top quality radiographic images while providing patient care. Radiologic departments can be found in hospitals, freestanding clinics and physician offices. While in the program the students become proficient at performing examinations in general radiography, fluoroscopy, surgery, trauma and intensive care units.

Upon completion and graduation of the program the students are able to take the national registry examination given by the American Registry of Radiologic Technologists (ARRT).

Each required course for graduation must be completed with a grade of 2.0 or better before proceeding to the next quarter. All clinicals must be completed with a grade of 2.5 or better.

National background checks and drug screening are completed at the beginning of the program and if there is a finding, clinical sites may not accept the student. This could prevent program completion, inability to take the national exam, and future employment due to a failed background check and/or drug screening.

Learning Outcomes

• Students will have skills and knowledge for an entry-level radiographic technologist.
• Students will have the skills to effectively utilize good communication skills.
• Students will have the skills to effectively utilize critical thinking and problem solving skills.
• Students will have the skills to become responsible for lifelong learning through continuing education and/or advancement in the field of radiology.

Echocardiography is an Allied Health profession specifically concerning the diagnosis and treatment of patients with cardiac and peripheral vascular disease. The technologist performs examinations at the request or direction of a physician. Through subjective sampling and/or recording, the technologist proceeds with the examination to create an easily definable foundation of data from which a correct anatomic and physiologic diagnosis may be established for each patient.

The primary role of the cardiovascular sonographer is to obtain recordings of ultrasound images of the heart and related structures for the physician to interpret. The various types of ultrasound equipment require a highly skilled operator to obtain the imaging information or other data required. The cardiovascular sonographer must obtain appropriate clinical history, cardiac-related physical findings, and pertinent laboratory data in order to adapt the imaging techniques to obtain comprehensive and diagnostic echocardiographic information.

Learning Outcomes

• Perform high quality noninvasive cardiovascular tests on patients, while tailoring the examinations to bring out abnormalities present. Develop skill in performing m-mode, two-dimensional and doppler echocardiograms, electrocardiograms, exercise tolerance testing, ambulatory electrocardiographic monitoring and pacemaker reprogramming and monitoring.
• Quantitate, subjectively evaluate and interpret data collected to assist the physician in arriving at a diagnosis.
• Develop clinical understanding of the anatomy, physiology, pathology, diagnosis and treatment of the major adult and pediatric cardiac diseases and deformities.
• Communicate effectively in a professional manner with physicians, patients and members of health teams.

The Business Software Specialist degree is a two-year program with classes offered online or on-campus. This program combines training in information processing systems and office administration to give students the diversified training and background needed to hold positions of responsibility in business offices. Upon completion students will be prepared for administrative positions that require advanced spreadsheet, database, presentation, and project management software. This program provides students with one or more of the following additional areas: basic computer hardware troubleshooting, online collaboration, MOS certification, or basic network administration.

Learning Outcomes

• Acquire comprehensive knowledge of and ability to use Microsoft Word, Excel, Access, PowerPoint, Project, and Outlook software.
• Handle multiple deadlines and priorities in an office setting.
• Think critically and act logically to evaluate situations, solve problems, and make decisions.
• Handle a variety of internal and external business forms and understand their purpose.
• Compile and analyze data, prepare concise reports and presentations, use information processing technology and software.
• Demonstrate organizational, planning, and project management skills.
• Exhibit management initiative, dependability, and flexibility; follow directions; and take pride in quality work.
• Appreciate the scope of business operations and economics systems.
• Organize and plan office work and exercise leadership skills that make the employee a successful member of a dynamic team.
• Operate a variety of business machines, including computers, copy machines and scanners, transcribing equipment, facsimiles, printers, telephones, and calculating machines.
• Acquire a technical overview of office information systems, basic computer hardware, and network administration.

The associate in applied science degree in Natural Resource Management prepares students to work in the forestry area. This program is conditionally accredited by the Society of American Foresters. Two additional options are available: Parks and Recreation or Wildlife Fisheries. The Parks and Recreation option prepares students for park maintenance and/or interpretive positions.  The Wildlife/Fisheries option prepares students to perform field sampling as well as habitat restoration work.

All students must complete an internship of at least 400 hours to complete the degree.  Second year: Student may remain in the main program which is forestry based, or they may select one of the two options for an AAS degree which requires a total of 105 credits.

Learning Outcomes

• Identify selected forest trees, shrubs, and forbs native to the Pacific Northwest.
• Use various instruments to measure the height, diameter and age of trees and apply this data to volume, site and growth determinations.
• Identify species and habitat needs of common northwest freshwater fish, birds and wildlife.
• Operate hand compasses, level, global positioning systems, and electronic instruments in determining slopes, turning angles, running traverses, locating ownership boundaries, and determining locations.
• Utilize maps and aerial photographs in the management of natural resources, including through the use of geographic information systems.
• Recognize common diseases and insect pests of forest trees and assess their damage.
• Use the computer as a tool for solving natural resources problems.
• Apply field techniques to sample, measure, and monitor wildlife, birds and fish species and their habitat.
• Demonstrate human relationship skills and professional behavior needed for successful job performance.
• Parks maintenance and equipment.
• Recognize and apply the various silvicultural systems and techniques used in ecosystem management.
• Understand concepts of ecology, conservation and management for fish and wildlife species and their habitats.
• Understand concepts involved in soil science including soil management, conservation, and use of soils in forestry and agriculture.
• Maintain and safely operate a chainsaw.
• Write technical reports and give presentations.

This regionally respected American Bar Association (ABA) approved program consists of basic and specialty legal courses designed to prepare students for employment in the legal services field. The program offers an Associate in Applied Sciences (AAS) in Paralegal Studies, and Paralegal Certificate.

The AAS in Paralegal Studies is awarded after completion of 90-98 credits of required coursework. If full class loads are taken each quarter, the program requires 6-7 quarters to complete. The supervised legal work experience required for graduation or the internship must be approved by the program director. A grade of 2.0 or higher in each class (including prerequisites) is required for both the AAS degree and the certificate.

Students may enroll in the certificate program instead of the AAS program if the student is in the process of or has completed an Associate in Arts degree (AA), a bachelor's degree, or advanced degree from an accredited college and/or university.

Learning Outcomes

• Apply knowledge of law and legal procedures through legal research, writing, document drafting, analysis of facts, interviewing and investigation.
• Develop skills in civil and criminal pretrial and trial practice, real estate, business, family law, commercial transactions and litigation, bankruptcy proceedings, intellectual property, estate planning, probate and other specialty areas.
• Develop technological and organizational skills, including categorizing and organizing documents, calendaring, assessing and prioritizing work; managing time; creating and maintaining databases; and using standard forms and checklists.
• Develop understanding of rules of professional and ethical conduct, competence, professionalism and client service.

This program prepares individuals for employment in medical offices. Spokane is a major regional center for medical care offering many opportunities for employment. Positions are available in medical clinics, medical insurance companies private physician’s offices, and many other healthcare settings.

Students completing the Medical Office Specialist degree also earn the medical Clerical Certificate and the Medical Reception Certificate, which are embedded in the degree.

Completion of two courses (MSEC 120 and MSEC 121) within the Medical Office Specialist degree allow students to earn and apply for the Peace Studies Certificate at SCC.

Learning Outcomes

• Receive patients and visitors.
• Appropriately manage telephone and electronic communications.
• Schedule appointments and procedures including office, diagnostic, and surgical procedures.
• Apply legal and ethical standards.
• Develop keyboarding skills and use of computer applications.
• Create and maintain patient records.
• File, rebill, and troubleshoot insurance claims for the medical office to include government, PPO, and HMO insurance.
• Code using CPT and ICD-10-CM coding systems.
• Perform typical medical office financial activities using applicable software.
• Correlate knowledge of general anatomy and medical terminology to perform administrative medical assistant duties, as above.

Electrical maintenance and automation technicians are responsible for the maintenance, testing, repair, and/or replacement of the electrical systems and controls found in modern industrial plants and large commercial buildings.

As the electrical systems become more sophisticated, so must the skills of the electrical maintenance and automation technician. By mixing the theoretical with practical hands-on lab experiences using modern up-to-date industrial equipment and techniques, the student will be prepared for a challenging career in electrical maintenance.

Learning Outcomes

• Understand the inherent dangers of and be able to work safely around electricity.
• Be familiar with electrical theory, electrical terms and electrical circuits (AC & DC).
• Able to identify common electrical materials, parts, and components.
• Understand the theory, operation, and maintenance of AC & DC generators and motors.
• Know basic electronic theory and components.
• Able to design, wire, and troubleshoot conventional motor control circuits.
• Demonstrate proper transformer connections and understand the operation of industrial lighting.
• Able to perform electrical conduit bending using trigonometric calculations.
• Understand and apply the fundamentals of the National Electrical Code.
• Understand pneumatic system theory, math, symbols, and circuits.
• Understand hydraulic theory, components, symbols, and circuits.
• Demonstrated ability to work in the electrical power industry through the documented work experience approved bby the cooperative education supervisor and/or the Bonneville Power Administration.

As a paraprofessional in the accounting field, the accounting assistant analyzes and interprets the essential information about the operations of a business and contributes vitally to important policies and decisions.

An accounting assistant should have an above-average aptitude for working with numbers and the ability to concentrate and communicate. Accounting affords a continuing challenge to creative, alert minds.

In addition to earning and AAS at the completion of the six-quarter program, students will earn an Accounting Clerk Certificate after completing the first three-quarters of the AAS degree, and an Accounting Assistant AAS after completing the full six quarters of the program. All students graduating from this program must have a minimum grade of 2.0 in each of the accounting, business, economics, and management courses. Students must also have a 2.0 cumulative minimum grade point average in all required courses in this program.

This degree is non-transferable to a four-year university. Students working toward the associate in arts degree for transfer to a four-year institution should consult individually with an advisor or counselor for planning the Business DTA or AA degree program. For information on Business DTA and AA degree requirements, refer to the Degree and Certificate Requirements section of the CCS catalog. More information on specific transfer programs can be found in the Academic Programs section of the CCS catalog.

Learning Outcomes

• Analyze financial data and prepare statistical comparisons for use in the budgeting process.
• Assist in determination of inventory order quantities, cash requirements, capital investment decisions, and break-even analysis.
• Use various types of office machines.
• Post and/or supervise the posting of accounts receivable and payable.
• Help maintain data processing applications of routine accounting systems.
• Have a basic comprehension of business operations, a knowledge of business vocabulary, and an understanding of economic systems.
• Prepare monthly, quarterly or annual business and payroll tax reports.
• Process payroll related transactions.