Associate in Applied Science - Medical Office Specialist

at MSM Group - Spokane Community College USA

The CAD Design and Drafting program prepares students with the skills necessary for drafting and design using both CAD drafting and solid modeling techniques. The course of study prepares students to work in a wide range of engineering disciplines, including engineering teams for large and small manufacturing firms, consulting engineering firms, testing, and research companies to gain employment as computer-aided drafters and engineering designers.

Students not only learn to draft using CAD and solid modeling techniques, but also get “hands-on” practical experience in 3D printing, engineering design projects, and by learning fabrication processes used in industry. Coursework includes a balance of basic skills in math and communications, as well as a practical application of relevant computer-assisted drafting skills in several engineering disciplines, including mechanical, civil and structural engineering; mechanical design in building systems; electrical and fluid power schematics; and fabrication/piping drafting.

Learning Outcomes

• Use the systems, symbols, language and mechanics of the drafting field.
• Skillfully apply computers and engineering office software for documentation, communication, design, and drafting.
• Identify, solve, and apply engineering calculations relevant to a full drafting and design project.
• Work productively in a team environment and/or as an independent drafter/designer when required.
• Work with the sense of responsibility and accuracy required in the field of engineering design and drafting.
• Develop individual and full sets of drafting projects including shop drawings, assembly drawings, schematics, and construction plans using 2-D CAD and 3-D CAD solid modeling.
• Create accurate solid model computer files to transfer to rapid prototypes, CNC use, shop drawings, or engineering designs.
• Identify and select appropriate materials and processing of materials used in industry for a design project.
• Demonstrate basic shop practices in woods, metals, plastics, and composites, including machining, fabrication/welding, assembly and testing for design prototypes.
• Demonstrate global awareness of the impact of efficiency, effectiveness, cost, and sustainability in design.

Electrical maintenance and automation technicians are responsible for the maintenance, testing, repair, and/or replacement of the electrical systems and controls found in modern industrial plants and large commercial buildings.

As the electrical systems become more sophisticated, so must the skills of the electrical maintenance and automation technician. By mixing the theoretical with practical hands-on lab experiences using modern up-to-date industrial equipment and techniques, the student will be prepared for a challenging career in electrical maintenance.

Students are offered several options within the Electrical Maintenance and Automation program. They may choose to complete an AAS degree with specialized training in one of the following areas: Electrical Maintenance and Automation or Power Systems Maintenance. Electrical Trainee or Electrical Sales option certificates also are offered.
Students must maintain a 2.0 GPA in each course of the major discipline before advancing to the subsequent quarter. Students not meeting this minimum are required to repeat the deficient course before progressing.

Learning Outcomes

• Electrical Maintenance and Automation
• Understand the inherent dangers of and be able to work safely around electricity.
• Be familiar with electrical theory, electrical terms, and electrical circuits (AC & DC).
• Be able to identify common electrical materials, parts, and components.
• Understand the theory, operation and maintenance of AC & DC generators and motors.
• Know basic electronic theory and components and be able to wire, program, and maintain solid state motor controls (Variable Frequency Drives).
• Be able to design, sire and troubleshoot conventional motor control circuits.
• Understand the components and be able to design, program, wire, troubleshoot, and maintain Programmable Logic Controllers.
• Demonstrate proper transformer connections and understand the operation of industrial lighting.
• Able to perform electrical conduit bending using trigonometric calculations.
• Understand and apply the fundamentals of the National Electric Code.

As a paraprofessional in the accounting field, the accounting assistant analyzes and interprets the essential information about the operations of a business and contributes vitally to important policies and decisions.

An accounting assistant should have an above-average aptitude for working with numbers and the ability to concentrate and communicate. Accounting affords a continuing challenge to creative, alert minds.

In addition to earning and AAS at the completion of the six-quarter program, students will earn an Accounting Clerk Certificate after completing the first three-quarters of the AAS degree, and an Accounting Assistant AAS after completing the full six quarters of the program. All students graduating from this program must have a minimum grade of 2.0 in each of the accounting, business, economics, and management courses. Students must also have a 2.0 cumulative minimum grade point average in all required courses in this program.

This degree is non-transferable to a four-year university. Students working toward the associate in arts degree for transfer to a four-year institution should consult individually with an advisor or counselor for planning the Business DTA or AA degree program. For information on Business DTA and AA degree requirements, refer to the Degree and Certificate Requirements section of the CCS catalog. More information on specific transfer programs can be found in the Academic Programs section of the CCS catalog.

Learning Outcomes

• Analyze financial data and prepare statistical comparisons for use in the budgeting process.
• Assist in determination of inventory order quantities, cash requirements, capital investment decisions, and break-even analysis.
• Use various types of office machines.
• Post and/or supervise the posting of accounts receivable and payable.
• Help maintain data processing applications of routine accounting systems.
• Have a basic comprehension of business operations, a knowledge of business vocabulary, and an understanding of economic systems.
• Prepare monthly, quarterly or annual business and payroll tax reports.
• Process payroll related transactions.

The Network Design and Administration program prepares students as local- and wide-area network administrators. Successful completion of the program provides students with the essential skills of network administration including network design, implementation, maintenance, optimization, and troubleshooting, utilizing a variety of network operating systems, and hardware platforms and protocols. These include but are not limited to Microsoft, Cisco and Linux/UNIX. Upon completion, students have covered objectives leading toward professional certification. Effective oral and written communications are emphasized throughout the program.

Learning Outcomes

• Install and configure servers, workstations, routers, switches, network cabling and wireless devices.
• Show knowledge of network topologies, protocols and technologies.
• Analyze and troubleshoot a network and its peripherals.
• Perform administrative tasks on a network.
• Establish communications between similar and dissimilar networking systems.
• Monitor network performance.
• Show a strong working knowledge of network security policies and procedures.
• Develop research skills and techniques.

Cosmetology is a diverse field that offers a variety of employment opportunities. SCC's Cosmetology program provides the education and training needed to successfully compete in today's job market. Upon successful completion of the 1,600-hour program, students are prepared to take the Washington State Examination of Cosmetology. After passing this exam, they will be qualified to receive a license for Cosmetology.

This program includes hair cutting, trimming of facial hair, hair styling, permanent waving, chemical relaxing, tinting and bleaching, and temporary superfluous hair removal; artificial hair; manicuring and pedicuring of natural nails; basic skincare and theory of diseases and disorders of the scalp, skin, hair, and nails; and anatomy as it relates to cosmetology. In addition, safety and sanitation measures are stressed throughout the program. Students also must complete a first aid class. Students will be given review testing and simulated performance evaluations in preparation for the state licensing examination.

Learning Outcomes

• Demonstrate and formulate entry level haircutting techniques.
• Demonstrate and formulate entry level hair color techniques and practices.
• Demonstrate basic manicuring.
• Demonstrate basic skin care.
• Demonstrate and formulate entry level chemical texturizing services.
• Work with minimum supervision in a salon.
• Recognize the importance of, and practice good public relations with customers, employers, and fellow employees.
• Skillfully use tools and equipment safely and in a sanitary manner.
• Demonstrate the ability to successfully complete the state required practical examination for licensure.
• Demonstrate the ability to successfully complete the state required written examination for licensure.

The Fire Science Technology program is designed to prepare students for entry-level careers as firefighters for municipal, industrial, state, and federal fire departments. The primary mission of the Fire Science Technology program is the identification and mitigation of emergencies in order to preserve life and property.

Program Requirements: admittance to the Fire Science Lab classes requires the student's age to be at least 18 or with the instructor's permission. All students are required to carry student accident insurance throughout their enrollment in the Fire Science program.  A 2.0 grade or better must be maintained in all courses required for a degree.

Learning Outcomes

• Have a well–rounded technical background for entry into fire service or rescue related fields.
• Apply knowledge and skill to a successful entrance into the fire service.   

Handle basic Fire, Rescue, and EMS duties.
The duties of the firefighter include, but are not limited to, extinguishing and controlling fires, performing rescue and evacuation work incidental to fire control, accidents, natural disasters, and other incidents where human life is threatened. Firefighters also render emergency aid to those in need. The responsibilities of fire prevention, inspection, and public relation programs aimed at reducing death and property loss are also undertaken.

The Architectural Technology program prepares students to become CAD drafters for the building design industry. Students focus on gaining proficiency with Computer Aided Drafting (CAD), 3–D modeling and Building Information Modeling (BIM) applications utilizing principles of design, the design process, building codes and building materials as they relate to building projects. This program prepares the drafter to translate ideas, rough sketches, specifications, calculations and existing drawings into drawings used within each phase of the design and construction process.

The first year consists of developing residential building design drawings and documents used by architects and building design engineers. Students use the most commonly used software utilized in the building design industry to gain proficiency in 2–D and 3–D Computer Aided Drafting (CAD). In addition, the first year consists of manual drafting, orthographic projections, freehand sketching, presentation graphics (isometric and perspective pictorial drawing), light construction principles (materials and methods), use of drafting expressions, international residential codes and sustainability issues. Emphasis is placed on architectural construction documents, which include site plans, floor plans, roof plans, footing and foundation plans, framing plans, exterior elevations, building and wall sections, window and door schedules, stair design, interior elevations, details and plumbing, HVAC, electrical and lighting plans. Graphic representation using computer software is used in the production of documents of the common phrases of architectural design including programming, schematic design, design development and construction documents. Utilization of the above is finalized in the development of residential working drawings.

The second year consists of developing architectural working drawings using Computer Aided Drafting (CAD) and Building Information Modeling (BIM) related to commercial building design. Class projects will be developed from a preliminary design utilizing drafting techniques, standards and practices of the profession, including office procedure knowledge, use of building materials; structural framing systems as used in the building industry and study of the International Building Code.

Learning Outcomes

• Understand fundamental architectural drafting concepts and methods.
• Describe and identify residential construction materials and methods of assembly.
• Demonstrate competencies in the development and output of residential construction documents.
• Investigate relevant components of the International Residential Code and apply.
• Distinguish the sequential steps of the design process and project delivery methods.
• Demonstrate competencies in the development and output of commercial construction documents.
• Recognize and classify commercial construction materials, structural systems and methods of assembly.
• Explore sustainable design systems and methods and determine possible integrations with architectural design concepts.

The Machinist/CNC Technology program is designed to provide students with the skills necessary to gain employment in the manufacturing industry. The first year of the program will focus on skills used in a modern machine shop: machine shop math, blueprint reading, and conventional machine tool theory and lab. The last year offers advanced conventional machining and specialized training in CNC theory with introduction to CAD/CAM and procedures in quality control.

Each required course for graduation must be completed with a grade of 2.0 or higher before proceeding to the next quarter.

Learning Outcomes

• Operate a variety of CNC machines.
• Set up tooling for CNC machining operations.
• Perform quality control functions to ensure part compliance with required specification.
• Interpret blueprints.
• Possess knowledge of their role as an employee and factors that are critical to the company’s success.

This program prepares individuals for employment in medical offices. Spokane is a major regional center for medical care offering many opportunities for employment. Positions are available in medical clinics, medical insurance companies private physician’s offices, and many other healthcare settings.

Students completing the Medical Office Specialist degree also earn the medical Clerical Certificate and the Medical Reception Certificate, which are embedded in the degree.

Completion of two courses (MSEC 120 and MSEC 121) within the Medical Office Specialist degree allow students to earn and apply for the Peace Studies Certificate at SCC.

Learning Outcomes

• Receive patients and visitors.
• Appropriately manage telephone and electronic communications.
• Schedule appointments and procedures including office, diagnostic, and surgical procedures.
• Apply legal and ethical standards.
• Develop keyboarding skills and use of computer applications.
• Create and maintain patient records.
• File, rebill, and troubleshoot insurance claims for the medical office to include government, PPO, and HMO insurance.
• Code using CPT and ICD-10-CM coding systems.
• Perform typical medical office financial activities using applicable software.
• Correlate knowledge of general anatomy and medical terminology to perform administrative medical assistant duties, as above.

Approved courses in both airframe and powerplant mechanics are offered to meet the Federal Aviation Administration requirements. General aircraft courses offered the first two quarters are prerequisites to both the airframe and powerplant phase of the program. Students receive a well-rounded education in general aircraft mechanics the first two quarters of the program. Third- and fourth-quarter course offerings include both lecture and lab courses in airframe repair, and fifth- and sixth-quarter offerings include lecture and lab courses in powerplant repair. Courses to satisfy the requirements for an AAS degree will be by arrangement.

Graduates of the program are eligible to take the FAA examination for both the Airframe and Powerplant licenses. A minimum of 1,900 attendance hours is required to take these exams.

Learning Outcomes

• Qualified to take the FAA general, airframe, and powerplant tests.
• Able to perform the duties of a beginning certified mechanic with entry level skills in the repair, maintenance, inspection and overhaul of airframe and of aircraft powerplants, including electrical systems, sheet metal, welding, hydraulic systems, rigging and assembly, wood, fabric and finishes, propellers, ignition systems, lubrication systems, and general overhaul procedures.
• Able to use tools, equipment, methods, and procedures in repair, maintenance, and inspection of aircraft and powerplants.
• Able to meet the requirements for an AAS degree from Spokane Community College.